What is causing this?

[LauriaMM]

I just got a new video card (e-GeForce 7300 GT) and got the brand new drivers for it.  Then when I went to play EQ2 this is what I got....<img src="http://img.photobucket.com/albums/v651/lillyrose/screenshots/EQ2_000071.jpg" alt="" border="0" />What is causing this?? everything is black, can't see, and all the text is just as it appears in the screen shot.  What do I need to do to fix it?

[TSR-DanielH]

<p>Was your old card an Nvidia card as well or was it made by ATI?  If it was an ATI card, did you make sure to remove the drivers from your old card before installing the new card?</p><p>It looks like the drivers are conflicting or the graphics card may be broken.  Do you play any other games, and if so, are you getting the same type of error when running them?</p>

[LauriaMM]

It was another nvidia...  I don't play any other games.  Nothing else looks like that, just EQ2, everything else looks perfect.I hope it's not broken <img src="/eq2/images/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY" width="15" height="15" />

[TSR-DanielH]

<p>Its likely a driver/directx file has become corrupted, then.  Follow the steps listed below to reinstall the both of them.</p><p>First you will need to download your video cards newest driver.<a rel="nofollow" href="http://www.nvidia.com/object/winvista_x86_175.16_whql.html" target="_blank">http://www.nvidia.com/object/winvis...75.16_whql.html</a>as well as the newest version of DirectX9.0c from Microsoft<a rel="nofollow" href="http://www.microsoft.com/downloads/details.aspx?FamilyID=2da43d38-db71-4c1b-bc6a-9b6652cd92a3&DisplayLang=en" target="_blank">http://www.microsoft.com/downloads/...&DisplayLang=en</a>and a driver cleaning program<a rel="nofollow" href="http://downloads.guru3d.com/download.php?det=745" target="_blank">http://downloads.guru3d.com/download.php?det=745</a>Once you have both files downloaded, you will need to reboot your PC in SAFEMODE.  To Get to Safe mode you will need to restart your PC.  As soon as it turns back on, start holding down the F8 Key. You should be offered a option screen then instead of it booting into Windows right away. You will want to select SAFE MODE with NETWORKING. Windows will now load, but it will look different from what you are used to.  Install and use the Driver Cleaner program, this will totally remove any old drivers for your video card.After it is finished go ahead and install the DirectX.  After this is installed, you will need to reboot the PC, and load it into SAFEMODE again.  This time go ahead and install the Video card drivers. Once done, go ahead and reboot the PC normally and try again to start the game.If all goes well, the game will load perfectly, and you should have no errors.</p>

[LauriaMM]

Thanks for your help, turns out it was a problem with the video card itself.  The VGA port was bad.  All is well now now after switching ports.

[TSR-DanielH]

<cite>LauriaMM wrote:</cite><blockquote>Thanks for your help, turns out it was a problem with the video card itself.  The VGA port was bad.  All is well now now after switching ports.</blockquote>Is it under warranty?  You might want to RMA the card if you're having trouble this soon after buying it.