Server prohibited from let you play, again !

[RezurFr]

One month I get the problem, still no reply to my PM or technical support questions. After the patch problem is still here, I reinstalled the game, nothing changed. I bought the game 1 month ago and I wasn't able to play only once !My firewall/antivirus is disabled, I can traceroute to all the servers, I can create a character, but as soon as I want to enter the game i've the following message :"There was an error that prohibited the server from letting you play. Error 41780"I really need a solution for that please.I'm running Vista 64 in admin mode and XP compatibility mode. For me it looks like i'm just refused by the server because I play from China.

[RezurFr]

I'm the only one with that prob ?Bah no matter I cancel my account ... One game paid for nothing.

[TSR-TrevorG]

RenzurFrI checked your account previously and saw no issue with it, but applied the fix anyhow.  Could I get a pathping / tracert from you at all?Open up the Start menu, choose the Run command, type "command" in the space provided, then hit Enter. If you're using Win2k type "cmd" instead of command. For Vista, "type command" at the search bar on the bottom of the Start Menu. The MS-DOS Prompt window should appear with the prompt, "C:windowsdesktop". For Win98/ME or Win2K/XP/Vista, type the following three DOS commands, one at a time, hitting Enter between each command, and waiting for the prompt to reappear:    ipconfig /all > c:eq2info.txt   tracert unrest.everquest2.com >> c:eq2info.txt   pathping unrest.everquest2.com >> c:eq2info.txt   (This may take a few minutes to complete) Finally, upon completion of these commands, you will find a file labeled "eq2info.txt" on the root level of your C: drive. You can use the Find command from the Start menu to locate it. Open the newly generated file (c:eq2info.txt) and copy and paste the information here.

[RezurFr]

Ok thanks, i'll do it as soon as I get back home.

[RezurFr]

Windows IP Configuration   Host Name . . . . . . . . . . . . : rezur-PC   Primary Dns Suffix  . . . . . . . :    Node Type . . . . . . . . . . . . : Hybrid   IP Routing Enabled. . . . . . . . : No   WINS Proxy Enabled. . . . . . . . : No   DNS Suffix Search List. . . . . . : KWGR614Ethernet adapter Local Area Connection:   Connection-specific DNS Suffix  . : KWGR614   Description . . . . . . . . . . . : Realtek RTL8168/8111 Family PCI-E Gigabit Ethernet NIC (NDIS 6.0)   Physical Address. . . . . . . . . : 00-1D-7D-A1-78-1C   DHCP Enabled. . . . . . . . . . . : Yes   Autoconfiguration Enabled . . . . : Yes   Link-local IPv6 Address . . . . . : fe80::4129:7b4e:49ae:e5b3%10(Preferred)    IPv4 Address. . . . . . . . . . . : 192.168.1.4(Preferred)    Subnet Mask . . . . . . . . . . . : 255.255.255.0   Lease Obtained. . . . . . . . . . : vendredi 13 juin 2008 21:19:22   Lease Expires . . . . . . . . . . : samedi 21 juin 2008 09:11:29   Default Gateway . . . . . . . . . : 192.168.1.254                                        192.168.1.1   DHCP Server . . . . . . . . . . . : 192.168.1.1   DNS Servers . . . . . . . . . . . : 192.168.1.1   NetBIOS over Tcpip. . . . . . . . : EnabledTunnel adapter Local Area Connection* 6:   Connection-specific DNS Suffix  . : KWGR614   Description . . . . . . . . . . . : Microsoft ISATAP Adapter   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0   DHCP Enabled. . . . . . . . . . . : No   Autoconfiguration Enabled . . . . : Yes   Link-local IPv6 Address . . . . . : fe80::5efe:192.168.1.4%11(Preferred)    Default Gateway . . . . . . . . . :    DNS Servers . . . . . . . . . . . : 192.168.1.1   NetBIOS over Tcpip. . . . . . . . : DisabledTunnel adapter Local Area Connection* 11:   Media State . . . . . . . . . . . : Media disconnected   Connection-specific DNS Suffix  . :    Description . . . . . . . . . . . : 6TO4 Adapter   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0   DHCP Enabled. . . . . . . . . . . : No   Autoconfiguration Enabled . . . . : YesTunnel adapter Local Area Connection* 12:   Media State . . . . . . . . . . . : Media disconnected   Connection-specific DNS Suffix  . :    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface   Physical Address. . . . . . . . . : 02-00-54-55-4E-01   DHCP Enabled. . . . . . . . . . . : No   Autoconfiguration Enabled . . . . : YesTunnel adapter Local Area Connection* 13:   Media State . . . . . . . . . . . : Media disconnected   Connection-specific DNS Suffix  . :    Description . . . . . . . . . . . : 6TO4 Adapter   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0   DHCP Enabled. . . . . . . . . . . : No   Autoconfiguration Enabled . . . . : YesTunnel adapter Local Area Connection* 14:   Media State . . . . . . . . . . . : Media disconnected   Connection-specific DNS Suffix  . :    Description . . . . . . . . . . . : 6TO4 Adapter   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0   DHCP Enabled. . . . . . . . . . . : No   Autoconfiguration Enabled . . . . : YesTracing route to sdkeq2-05-01.everquest2.com [199.108.12.161]over a maximum of 30 hops:  1    <1 ms    <1 ms    <1 ms  192.168.1.1   2     6 ms     *        6 ms  218.1.60.199   3     6 ms     6 ms     6 ms  218.1.62.109   4     6 ms     6 ms     7 ms  124.74.209.161   5     7 ms     6 ms     6 ms  202.101.63.206   6     6 ms     6 ms     7 ms  202.97.33.210   7   193 ms   193 ms   193 ms  202.97.51.58   8   193 ms   192 ms   191 ms  192.205.35.81   9   198 ms   198 ms   199 ms  tbr2.la2ca.ip.att.net [12.123.222.38]  10   197 ms   196 ms   197 ms  gbr2.sd2ca.ip.att.net [12.122.2.121]  11   195 ms   196 ms   196 ms  gar1.sd2ca.ip.att.net [12.123.145.165]  12   195 ms   195 ms   195 ms  12.122.255.30  13   201 ms   196 ms   202 ms  mdf4-bi8k-2-eth-2-2.san2.attens.net [63.241.0.166]  14   195 ms   195 ms   195 ms  vl20.sdkollsw-2.sonyonline.net [63.241.6.50]  15   197 ms   196 ms   197 ms  sdkeq2-05-01.everquest2.com [199.108.12.161] Trace complete.Tracing route to sdkeq2-05-01.everquest2.com [199.108.12.161]over a maximum of 30 hops:  0  rezur-PC.KWGR614 [192.168.1.4]   1  192.168.1.1   2  218.1.60.199   3  218.1.62.125   4  124.74.209.173   5  202.101.63.242   6  202.97.33.210   7  202.97.51.58   8  192.205.35.81   9  tbr2.la2ca.ip.att.net [12.123.222.38]  10  gbr2.sd2ca.ip.att.net [12.122.2.121]  11  gar1.sd2ca.ip.att.net [12.123.145.165]  12  12.122.255.30  13  mdf4-bi8k-2-eth-2-2.san2.attens.net [63.241.0.166]  14  vl20.sdkollsw-2.sonyonline.net [63.241.6.50]  15  sdkeq2-05-01.everquest2.com [199.108.12.161] Computing statistics for 375 seconds...           Source to Here   This Node/LinkHop  RTT    Lost/Sent = Pct  Lost/Sent = Pct  Address  0                                           rezur-PC.KWGR614 [192.168.1.4]                                0/ 100 =  0%   |  1    0ms     0/ 100 =  0%     0/ 100 =  0%  192.168.1.1                                 0/ 100 =  0%   |  2    6ms     0/ 100 =  0%     0/ 100 =  0%  218.1.60.199                                 0/ 100 =  0%   |  3    6ms     0/ 100 =  0%     0/ 100 =  0%  218.1.62.125                                 0/ 100 =  0%   |  4    7ms     0/ 100 =  0%     0/ 100 =  0%  124.74.209.173                                 0/ 100 =  0%   |  5    7ms     0/ 100 =  0%     0/ 100 =  0%  202.101.63.242                                 0/ 100 =  0%   |  6    6ms     0/ 100 =  0%     0/ 100 =  0%  202.97.33.210                                 0/ 100 =  0%   |  7  194ms     3/ 100 =  3%     3/ 100 =  3%  202.97.51.58                                 0/ 100 =  0%   |  8  192ms     0/ 100 =  0%     0/ 100 =  0%  192.205.35.81                                 0/ 100 =  0%   |  9  ---     100/ 100 =100%   100/ 100 =100%  tbr2.la2ca.ip.att.net [12.123.222.38]                                 0/ 100 =  0%   | 10  ---     100/ 100 =100%   100/ 100 =100%  gbr2.sd2ca.ip.att.net [12.122.2.121]                                 0/ 100 =  0%   | 11  ---     100/ 100 =100%   100/ 100 =100%  gar1.sd2ca.ip.att.net [12.123.145.165]                                 0/ 100 =  0%   | 12  ---     100/ 100 =100%   100/ 100 =100%  12.122.255.30                                 0/ 100 =  0%   | 13  204ms     0/ 100 =  0%     0/ 100 =  0%  mdf4-bi8k-2-eth-2-2.san2.attens.net [63.241.0.166]                                 0/ 100 =  0%   | 14  204ms     0/ 100 =  0%     0/ 100 =  0%  vl20.sdkollsw-2.sonyonline.net [63.241.6.50]                                 0/ 100 =  0%   | 15  197ms     0/ 100 =  0%     0/ 100 =  0%  sdkeq2-05-01.everquest2.com [199.108.12.161] Trace complete.