EQ2 Client not running

[Sarg]

Well I'm having a bit of a problem,Prior to todays patch, had no problems running the game whatsoever.  I am able to run the patcher fine, all files are up to date, and I've even run the full file scans and no dice.  The patcher is running fine but after its done updating, I click on Play to start the game and I get a window popping up saying EQ2 Client Application has stopped working. I am running Vista, have made sure there isn't any firewall problems and have been running in admin and whatnot, and still cannot get the game to load up past the patcher.  Anyone have any ideas as to what could be causing this, or a solution?Let me know if theres any more information I can provide, and thanks in advance.

[TSR-TrevorG]

Make sure you power cycle your modem/router, then try the following.   1. Run the Task Scheduler.  (Windows Key, type task scheduler and hit enter)   2. In the left window pane make sure "Task Scheduler Library" is selected.   3. in the Actions pane, click "create task."   4. In the general tab, in the name field type EQ2   5. Make sure the "Run with highest privileges" box is checked.   6. Go to the Actions tab and click the "New..." button.   7. In the "Program/script:" field, use the browse button to locate and select the EQ2.exe file   8. In the "Start in (optional):" field type in the full path to your EverQuest 2 folder.  For example: c:program filessonyEverQuest II    9. Click OK when you are finished and then close the Task Scheduler.  10. Right Click on your desktop and select New>Shortcut  11. In the "Type the location of the item:" field enter the following line schtasks /run /tn "EQ2"  12. Click Next and enter EQ2 in the name field then click finish.Once you do that you can go to the properties of your new shortcut and change the icon by clicking the "change Icon..." button and pointing to the EQ2.ico file in your Everquest 2 directory.Now just use your new Shortcut.

[Palervon]

I have the same problem as Sargan...everything hunky-dory until update, then EQ crashes when selecting a character...ran the task scheduler as Trevor outlined, the program launches, then get the error msg "EQ client has stopped working".  Also running Vista, 64 bit

[TSR-TrevorG]

Make sure you add EQ2.exe and Everquest2.exe to your firewalls allowed list as well, and power-cycle your modem/router.

[Sarg]

have done that, tried what you posted as well above- no diceI have a copy of my crashlog file if big blocks of text would help in this case =)SOEBuild=4926TSOEVersionString=2008/6/16 14:06:15EVERQUEST2 CRASH LOG=============================================== ================================================== =Unhandled exception EXCEPTION_ACCESS_VIOLATION at 0x034C631EApplication was trying to read from 0x00000000    Region Begins At:  0x00000000    Region Ends At:    0x00010000    Region Size Is:    0x00010000 bytes    Memory Protection: PAGE_NOACCESS (00000001)    Memory State:      MEM_FREE    Memory Type:       FreeGame Data:    SOEBuild: SOEBuild=4926T    SOEVersionString: SOEVersionString=2008/6/16 14:06:15    Time at crash: Tue Jun 17 21:22:21 2008    Login Server: none    Performance: 3    Game Uptime: 0 seconds    Game Was Shutting Down: false    Position last frame: 0.00, 0.00, 0.00    Zone name: <None>    Time in Zone: 0 seconds    Previous Zone name: <None>Thread Data:    Primary Thread Id: 2740    Current Thread Id: 2740    Current Thread Priority: 0Memory:    Load:           21%    Total physical: 4292423680    Free  physical: 3381854208    Total pagefile: 4294967295    Free  pagefile: 4294967295    Total virtual:  4294836224    Free  virtual:  4149526528Memory Manager:    Allocations:                  613    Bytes Allocated:              11357088    Max Allocations:              671    Max Bytes Allocated:          11592960    System Memory Allocated (MB): 16    Limit:                        3070    Number of Allocate Calls:     4376    Number of Free Calls:         3763Registers:           EAX 0x00000000           EBX 0x00000000           ECX 0x00000000           EDX 0x0017F780           ESI 0x062D4C18           EDI 0x00000258            GS 0x0000002B            FS 0x00000053            ES 0x0000002B            DS 0x0000002B           EBP 0x0000025C           ESP 0x0017E708           EIP 0x034C631E         FLAGS 0x00010246            CS 0x00000023            SS 0x0000002BFPU Registers:            CW 0x0000027F            SW 0x00000022            TW 0x0000FFFFFPU Rounding Mode: Nearest(cut off some of the crap here, so the thread isnt as much of an eyesore)

[TSR-TrevorG]

Sargon, go ahead and PM me your station name so I can check for account issues please.

[Sarg]

fairly sure its nothing account related, but should I try reinstalling at this point or what, hate to do it but if it works...

[krakenwrath]

I'm having the same problem here.  I was playing the game fine on Monday night just fine.  Today (Tuesday) June 17, 2008 after the login in, the patch ran.   I get the message that <span class="postbody">EQII client has stopped working.  This happen after I log in and click on play so the actual login seems to work.  I have run the scan several times.  I have also preformed your instructions that you have posted here.   Nothing works I still get the same error.  I'm also Running vista.Thank you,</span>

[Sarg]

right, its no doubt a problem with the EQ2 program itself, patcher loads up, download/updates fine, but when you hit that play button, the main game does not load up from that point, and you get the EQ2 Client application has stopped working window.Someone mentioned it but I also have vista 64, but I don't think that should be the problem with this either

[KnoxRoxx]

I am having the exact same problem, I also run Vista 64, and have tried everything in these 2 threads. I have also gone as far as removing the anti virus software from my computer and still cannot log into the game. I also have a dual boot with Windows XP 32 and it will continue to crash after patching. I have also tried a full file scan still nothing. I am out of options. Vondrack 80 Guardian <Legacy> Unrest Server

[Sarg]

ok, i've been tinkering with things, and while I have not gotten it to work yet, I've noticed something else.  This problem is mostly related to clicking play as stated after the patcher finishes, and when the patcher starts up Everquest2.exe - here is where it crashes, for some reason the newest everquest2.exe has the problem.     I reinstalled eq2 last night, and soon as I did, I tried opening everquest2.exe alone, and by skipping the patcher the game loaded (although this doesn't do me much good because the game is still pretty worthless unpatched.)  So after patching overnight, it has brought me right back to the same problem as before, everquest2.exe is back to being broken.  fresh install everquest2.exe 'working' and patched everquest2.exe not working makes me think theres a problem with the file that was put in the patch yesterday for at least some users.

[Hospik]

<cite>Sargan wrote:</cite><blockquote>fresh install everquest2.exe 'working' and patched everquest2.exe not working makes me think theres a problem with the file that was put in the patch yesterday for at least some users.</blockquote>This has been my unfortunate conclusion as well

[doktoren]

<p>I have this very same problem. I logged on with absolutely no problems 1 hour prior to the patch. After the patch im getting a "<b>EQ2 Client Application has encountered a problem and needs to close. We are sorry for the inconvenience" </b>everytime i press the play button. The info in the error box is pretty much the same wall of text Sargan got. Tried deleting all the usual ui and cache folders and the ini files and the everquest.exe but its not helping. Im not using a firewall.</p>

[Whyllo]

<p>I started getting this error as well after I downloaded the patch yesterday. I am running XP so I don't think it is an os problem. I had run the eq2mapping updater prior to trying to play yesterday. I had also started downloading Vanguard. I uninstalled map updater and ran a full file scan. The patcher works fine, but when I press play I get the error. </p><p>Oh, I also turned off my anti-virus and firewall. I was going to try and reinstall the game, but it sounds like that's been tried and wasn't helpful. </p>

[KnoxRoxx]

Yah i still have the same problem anyone found a solution 2 it.Vondrack

[Sarg]

still no response about this? Game hasn't even worked in any way since the patch, and still having problems.  Do the tech people even KNOW of this problem with the application running?

[TSR-DanielH]

<p>Almost everyone reporting the issue in this thread seems to be running Windows Vista.  From the sound of it, it seems like Vista is blocking the download or your UI became incompatible with the game after a few UI files changed with the patch.  Please follow the steps below to see if they correct the problem.</p><p>Sometimes the Windows Vista security software can interfere with the patching progress of our games. In this situation, it might be Windows UAC (User Account Control) that is not allowing the game to patch correctly. For the purposes of security, you will only want this feature disabled for the purposes of patching and should re-enable it after the issue has been resolved. </p><p>Type msconfig in the search box on the Start Menu and press enter on your keyboard. 2. Click the tools tab in the System Configuration box. 3. Scroll down the list and highlight ‘Disable UAC' then click Launch. 4. Restart your computer. 5. Run the patcher.  You can enable UAC by following the steps above but highlight ‘Enable UAC'</p><p>You may want to delete the following files and folders:cache foldereq2_recent.inieq2_default.iniEverQuest2.exee q2.ini</p><p>As well as the character specific files, these will appear as such:Servername_CharacterName_EQ2_uisettings.iniSt ationname_characters.ini</p><p>To do this, please follow these directions:</p><p> 1. First look for your EverQuest II directory. You can find the directory in the default directory:2. Click on MY COMPUTERC<img src="/smilies/283a16da79f3aa23fe1025c96295f04f.gif" border="0" alt="SMILEY" />RIVEPROGRAM FILESSONYEVERQUEST II3. Next look for any files explained above and delete them. 4. Afterwards, please start EverQuest II to have these files re-downloaded by the patcher.</p><p>Thanks</p>

[Palervon]

Daniel, tried your fix...it still doesn't work, everything launches until player select, then get the "EQ2 Client stopped working" - any other suggestions?  Need my EQ2 fix, heheh!

[Palervon]

<p>here's a copy of the crash log:</p><p>SOEBuild=4926TSOEVersionString=2008/6/16 14:06:15</p><p>EVERQUEST2 CRASH LOG</p><p>================================================== ================================================Un handled exception EXCEPTION_ACCESS_VIOLATION at 0x0083C6D7Application was trying to write to 0x00000004 Region Begins At:  0x00000000 Region Ends At:    0x00010000 Region Size Is:    0x00010000 bytes Memory Protection: PAGE_NOACCESS (00000001) Memory State:      MEM_FREE Memory Type:       FreeGame Data:</p><p> SOEBuild: SOEBuild=4926T SOEVersionString: SOEVersionString=2008/6/16 14:06:15 Time at crash: Wed Jun 18 13:53:04 2008 Login Server: none Performance: 5 Game Uptime: 18 seconds Game Was Shutting Down: false Position last frame: 0.00, 0.00, 0.00 Zone name: <None> Time in Zone: 0 seconds Previous Zone name: <None></p><p>Thread Data:</p><p> Primary Thread Id: 3636 Current Thread Id: 3636 Current Thread Priority: 0</p><p>Memory:</p><p> Load:           30% Total physical: 4292345856 Free  physical: 2995572736 Total pagefile: 4294967295 Free  pagefile: 4294967295 Total virtual:  4294836224 Free  virtual:  4005109760</p><p>Memory Manager:</p><p> Allocations:                  591 Bytes Allocated:              41180000 Max Allocations:              6226 Max Bytes Allocated:          70623344 System Memory Allocated (MB): 68 Limit:                        3070 Number of Allocate Calls:     36676 Number of Free Calls:         36085</p><p>Registers:</p><p>        EAX 0x00000000        EBX 0x03D582D0        ECX 0x03D56F60        EDX 0x00000001        ESI 0x075179C0        EDI 0x075D5000         GS 0x0000002B         FS 0x00000053         ES 0x0000002B         DS 0x0000002B        EBP 0x075C7C50        ESP 0x0017F460        EIP 0x0083C6D7      FLAGS 0x00010246         CS 0x00000023         SS 0x0000002B</p><p>FPU Registers:</p><p>         CW 0x0000027F         SW 0x00004030         TW 0x0000FFFF</p><p>FPU Rounding Mode: Nearest</p><p>Call Stack:</p><p> 0x0083C6D7 in C:Program Files (x86)EverquestEverQuest2.exe 0x05D6FF44 in ???????? 0x00615405 in C:Program Files (x86)EverquestEverQuest2.exe 0x00615405 in C:Program Files (x86)EverquestEverQuest2.exeEnd of Call Stack</p><p>Stack Scan:</p><p> 0x0017F460: 0x00000001 0x0017F464: 0x00000000 0x0017F468: 0x075C7C90, in ???????? 0x0017F46C: 0x00000000 0x0017F470: 0x05D59560, in ???????? 0x0017F474: 0xFFFFFFFF, in ???????? 0x0017F478: 0x0017F510, in ???????? 0x0017F47C: 0x00CE9418, in C:Program Files (x86)EverquestEverQuest2.exe 0x0017F480: 0xFFFFFFFF, in C:Program Files (x86)EverquestEverQuest2.exe 0x0017F484: 0x0083E211, in C:Program Files (x86)EverquestEverQuest2.exe 0x0017F488: 0x0083E218, in C:Program Files (x86)EverquestEverQuest2.exe 0x0017F48C: 0x075D5000, in ???????? 0x0017F490: 0x05D5A050, in ???????? 0x0017F494: 0x05D59560, in ???????? 0x0017F498: 0x00000001 0x0017F49C: 0x00000000 0x0017F4A0: 0x0083E3F5, in C:Program Files (x86)EverquestEverQuest2.exe 0x0017F4A4: 0x075C7C90, in ???????? 0x0017F4A8: 0x05D59560, in ???????? 0x0017F4AC: 0x03D832E0, in ???????? 0x0017F4B0: 0x00000000 0x0017F4B4: 0x00000000 0x0017F4B8: 0x03D21C60, in ???????? 0x0017F4BC: 0x05D59560, in ???????? 0x0017F4C0: 0x0000000C 0x0017F4C4: 0x05D59560, in ???????? 0x0017F4C8: 0x03D832E0, in ???????? 0x0017F4CC: 0x0017F510, in ???????? 0x0017F4D0: 0x00CE9660, in C:Program Files (x86)EverquestEverQuest2.exe 0x0017F4D4: 0xFFFFFFFF, in C:Program Files (x86)EverquestEverQuest2.exe 0x0017F4D8: 0x00623C39, in C:Program Files (x86)EverquestEverQuest2.exe 0x0017F4DC: 0x05D70220, in ???????? 0x0017F4E0: 0x00623C61, in C:Program Files (x86)EverquestEverQuest2.exe 0x0017F4E4: 0x05D5A050, in ???????? 0x0017F4E8: 0x055F0E80, in ???????? 0x0017F4EC: 0x0017F598, in ???????? 0x0017F4F0: 0x00000001 0x0017F4F4: 0x03D832E0, in ???????? 0x0017F4F8: 0x05D59560, in ???????? 0x0017F4FC: 0x0017F4DC, in ???????? 0x0017F500: 0x00000000 0x0017F504: 0x07502220, in ???????? 0x0017F508: 0x07502242, in ???????? 0x0017F50C: 0x0750224C, in ???????? 0x0017F510: 0x0017F564, in ???????? 0x0017F514: 0x00CC76B0, in C:Program Files (x86)EverquestEverQuest2.exe 0x0017F518: 0x00000002 0x0017F51C: 0x006243FF, in C:Program Files (x86)EverquestEverQuest2.exe 0x0017F520: 0x055F0E80, in ???????? 0x0017F524: 0x0761F590, in ???????? 0x0017F528: 0x01043FAC, in C:Program Files (x86)EverquestEverQuest2.exe 0x0017F52C: 0x055DD2A4, in ???????? 0x0017F530: 0x0017F564, in ???????? 0x0017F534: 0x0521B1A0, in ???????? 0x0017F538: 0x0521B1CE, in ???????? 0x0017F53C: 0x0521B1DC, in ???????? 0x0017F540: 0x0521B120, in ???????? 0x0017F544: 0x0521B14E, in ???????? 0x0017F548: 0x0521B15C, in ???????? 0x0017F54C: 0x0017F573, in ???????? 0x0017F550: 0x005C4100, in C:Program Files (x86)EverquestEverQuest2.exe 0x0017F554: 0x055DD2A4, in ???????? 0x0017F558: 0x0761F590, in ???????? 0x0017F55C: 0x055DD2A4, in ???????? 0x0017F560: 0x00000000 0x0017F564: 0x0017F5A4, in ???????? 0x0017F568: 0x00CC773E, in C:Program Files (x86)EverquestEverQuest2.exe 0x0017F56C: 0x00000002 0x0017F570: 0x00A806F0, in C:Program Files (x86)EverquestEverQuest2.exe 0x0017F574: 0x0017F58C, in ???????? 0x0017F578: 0x03D832E0, in ???????? 0x0017F57C: 0x055DD2A4, in ???????? 0x0017F580: 0x055F0350, in ???????? 0x0017F584: 0x055F0396, in ???????? 0x0017F588: 0x0761F590, in ???????? 0x0017F58C: 0x05D76580, in ???????? 0x0017F590: 0x05D76580, in ???????? 0x0017F594: 0x05D76581, in ???????? 0x0017F598: 0x055DD260, in ???????? 0x0017F59C: 0x055DD283, in ???????? 0x0017F5A0: 0x055DD284, in ???????? 0x0017F5A4: 0x0017F5E8, in ???????? 0x0017F5A8: 0x00D0A840, in C:Program Files (x86)EverquestEverQuest2.exe 0x0017F5AC: 0x00000001 0x0017F5B0: 0x00A80A73, in C:Program Files (x86)EverquestEverQuest2.exe 0x0017F5B4: 0x01043FAC, in C:Program Files (x86)EverquestEverQuest2.exe 0x0017F5B8: 0x055DD2A4, in ???????? 0x0017F5BC: 0x00000001 0x0017F5C0: 0x055DD2A4, in ???????? 0x0017F5C4: 0x044F1720, in ???????? 0x0017F5C8: 0x055DD378, in ???????? 0x0017F5CC: 0x055DD2A4, in ???????? 0x0017F5D0: 0x00000001 0x0017F5D4: 0x044F1758, in ???????? 0x0017F5D8: 0x0017F63C, in ???????? 0x0017F5DC: 0x05D76580, in ???????? 0x0017F5E0: 0x055DD378, in ???????? 0x0017F5E4: 0x044F1720, in ???????? 0x0017F5E8: 0x0017F628, in ???????? 0x0017F5EC: 0x00D0A88D, in C:Program Files (x86)EverquestEverQuest2.exe 0x0017F5F0: 0xFFFFFFFF, in C:Program Files (x86)EverquestEverQuest2.exe 0x0017F5F4: 0x00ABC7F8, in C:Program Files (x86)EverquestEverQuest2.exe 0x0017F5F8: 0x055D003A, in ???????? 0x0017F5FC: 0x00000001 0x0017F600: 0x055DD2A4, in ???????? 0x0017F604: 0x044F1720, in ???????? 0x0017F608: 0x0017FAE0, in ???????? 0x0017F60C: 0x00ABCBEC, in C:Program Files (x86)EverquestEverQuest2.exe 0x0017F610: 0x055DD2A4, in ???????? 0x0017F614: 0x05D74610, in ???????? 0x0017F618: 0x044F1720, in ???????? 0x0017F61C: 0x055DD260, in ???????? 0x0017F620: 0x055DD283, in ???????? 0x0017F624: 0x055DD284, in ???????? 0x0017F628: 0x0017F690, in ???????? 0x0017F62C: 0x00D0CFE8, in C:Program Files (x86)EverquestEverQuest2.exe 0x0017F630: 0xFFFFFFFF, in C:Program Files (x86)EverquestEverQuest2.exe 0x0017F634: 0x00AE16EB, in C:Program Files (x86)EverquestEverQuest2.exe 0x0017F638: 0x05D74610, in ???????? 0x0017F63C: 0x055DD2A4, in ???????? 0x0017F640: 0x044F1720, in ???????? 0x0017F644: 0x055DD288, in ???????? 0x0017F648: 0x00AC8E56, in C:Program Files (x86)EverquestEverQuest2.exe 0x0017F64C: 0x05D74610, in ???????? 0x0017F650: 0x055DD2A4, in ???????? 0x0017F654: 0x0017FB08, in ???????? 0x0017F658: 0x0017FAE0, in ???????? 0x0017F65C: 0x0017FAF8, in ???????? 0x0017F660: 0x03D6A480, in ???????? 0x0017F664: 0x044F1720, in ???????? 0x0017F668: 0x05D76D70, in ???????? 0x0017F66C: 0x05D76D7A, in ???????? 0x0017F670: 0x05D76D7B, in ???????? 0x0017F674: 0x05D76E88, in ???????? 0x0017F678: 0x05D76E8D, in ???????? 0x0017F67C: 0x05D76E90, in ???????? 0x0017F680: 0x05D765A8, in ???????? 0x0017F684: 0x05D765AD, in ???????? 0x0017F688: 0x05D765AE, in ???????? 0x0017F68C: 0x0017FAF8, in ???????? 0x0017F690: 0x0017F750, in ???????? 0x0017F694: 0x00D0D76D, in C:Program Files (x86)EverquestEverQuest2.exe 0x0017F698: 0x00000001 0x0017F69C: 0x00AC9F40, in C:Program Files (x86)EverquestEverQuest2.exe 0x0017F6A0: 0x0017F6EC, in ???????? 0x0017F6A4: 0x0017F708, in ???????? 0x0017F6A8: 0x0017FAF8, in ???????? 0x0017F6AC: 0x0017FAE0, in ???????? 0x0017F6B0: 0x0017FAE0, in ???????? 0x0017F6B4: 0x0017F88C, in ???????? 0x0017F6B8: 0x0017F838, in ???????? 0x0017F6BC: 0x004F2537, in C:Program Files (x86)EverquestEverQuest2.exe 0x0017F6C0: 0x00000000 0x0017F6C4: 0x045449B0, in ???????? 0x0017F6C8: 0x0521B3E0, in ???????? 0x0017F6CC: 0x00000705 0x0017F6D0: 0x00000000 0x0017F6D4: 0x045449B0, in ???????? 0x0017F6D8: 0x05D76D90, in ???????? 0x0017F6DC: 0x05D76D9A, in ???????? 0x0017F6E0: 0x05D76D9B, in ???????? 0x0017F6E4: 0x00022000, in C:Program Files (x86)Everquestplc4.dll 0x0017F6E8: 0x00000000 0x0017F6EC: 0x05D76978, in ???????? 0x0017F6F0: 0x05D7698C, in ???????? 0x0017F6F4: 0x05D7698E, in ???????? 0x0017F6F8: 0x055DD378, in ???????? 0x0017F6FC: 0x00000003 0x0017F700: 0x00FBE7EC, in C:Program Files (x86)EverquestEverQuest2.exe 0x0017F704: 0x00000000 0x0017F708: 0x00000000 0x0017F70C: 0x00FBE7EC, in C:Program Files (x86)EverquestEverQuest2.exe 0x0017F710: 0x0017F801, in ???????? 0x0017F714: 0x00FBE804, in C:Program Files (x86)EverquestEverQuest2.exe 0x0017F718: 0x00000001 0x0017F71C: 0x007BF484, in C:Program Files (x86)EverquestEverQuest2.exe 0x0017F720: 0x00000003 0x0017F724: 0x00000003 0x0017F728: 0x00FBE7EC, in C:Program Files (x86)EverquestEverQuest2.exe 0x0017F72C: 0x03D6A480, in ???????? 0x0017F730: 0x00CE56A6, in C:Program Files (x86)EverquestEverQuest2.exe 0x0017F734: 0x00000000 0x0017F738: 0x0017F88C, in ???????? 0x0017F73C: 0x00AC5BA1, in C:Program Files (x86)EverquestEverQuest2.exe 0x0017F740: 0x05DC1100, in ???????? 0x0017F744: 0x0017F838, in ???????? 0x0017F748: 0x0017FAE0, in ???????? 0x0017F74C: 0x0017FAE0, in ???????? 0x0017F750: 0x0017F804, in ???????? 0x0017F754: 0x00D0D887, in C:Program Files (x86)EverquestEverQuest2.exe 0x0017F758: 0x00000006 0x0017F75C: 0x00AC911D, in C:Program Files (x86)EverquestEverQuest2.exe 0x0017F760: 0x0017F838, in ???????? 0x0017F764: 0x0017FA20, in ???????? 0x0017F768: 0x00000000 0x0017F76C: 0x0017FAE0, in ???????? 0x0017F770: 0x055F3B98, in ???????? 0x0017F774: 0x0017F88C, in ???????? 0x0017F778: 0x0017FAF0, in ???????? 0x0017F77C: 0x00B7D5D1, in C:Program Files (x86)EverquestEverQuest2.exe 0x0017F780: 0x01048DFC, in C:Program Files (x86)EverquestEverQuest2.exe 0x0017F784: 0x00000001 0x0017F788: 0x00020D7D, in C:Program Files (x86)Everquestplc4.dll 0x0017F78C: 0x00F2DC40, in C:Program Files (x86)EverquestEverQuest2.exe 0x0017F790: 0x0017F838, in ???????? 0x0017F794: 0x00A37C9D, in C:Program Files (x86)EverquestEverQuest2.exe 0x0017F798: 0x01025A38, in C:Program Files (x86)EverquestEverQuest2.exe 0x0017F79C: 0x0017F7B8, in ???????? 0x0017F7A0: 0x00B7E356, in C:Program Files (x86)EverquestEverQuest2.exe 0x0017F7A4: 0x01048DFC, in C:Program Files (x86)EverquestEverQuest2.exe 0x0017F7A8: 0x00B7EBA1, in C:Program Files (x86)EverquestEverQuest2.exe 0x0017F7AC: 0x05D7F5E0, in ???????? 0x0017F7B0: 0x0017F88C, in ???????? 0x0017F7B4: 0x01048D6C, in C:Program Files (x86)EverquestEverQuest2.exe 0x0017F7B8: 0x0017F838, in ???????? 0x0017F7BC: 0x006235F0, in C:Program Files (x86)EverquestEverQuest2.exe 0x0017F7C0: 0x05D75B80, in ???????? 0x0017F7C4: 0x0000000C 0x0017F7C8: 0x0017FAE0, in ???????? 0x0017F7CC: 0x055F3B98, in ???????? 0x0017F7D0: 0x0017F88C, in ???????? 0x0017F7D4: 0x0017FAF0, in ???????? 0x0017F7D8: 0x055DD378, in ???????? 0x0017F7DC: 0x055DD39B, in ???????? 0x0017F7E0: 0x055DD39C, in ???????? 0x0017F7E4: 0x05D75B80, in ???????? 0x0017F7E8: 0x05D75B8B, in ???????? 0x0017F7EC: 0x05D75B8C, in ???????? 0x0017F7F0: 0x00B7EB31, in C:Program Files (x86)EverquestEverQuest2.exe 0x0017F7F4: 0x055F3B28, in ???????? 0x0017F7F8: 0x05D76538, in ???????? 0x0017F7FC: 0x0017FAF4, in ???????? 0x0017F800: 0x05D76538, in ???????? 0x0017F804: 0x0017F844, in ???????? 0x0017F808: 0x00D0D811, in C:Program Files (x86)EverquestEverQuest2.exe 0x0017F80C: 0xFFFFFFFF, in C:Program Files (x86)EverquestEverQuest2.exe 0x0017F810: 0x00AC883F, in C:Program Files (x86)EverquestEverQuest2.exe 0x0017F814: 0x0017F838, in ???????? 0x0017F818: 0x0017FA20, in ???????? 0x0017F81C: 0x00000000 0x0017F820: 0x0017FB08, in ???????? 0x0017F824: 0x0017FAE0, in ???????? 0x0017F828: 0x0017FAF8, in ???????? 0x0017F82C: 0x03D6A480, in ???????? 0x0017F830: 0x0017FAE0, in ???????? 0x0017F834: 0x055F24F8, in ???????? 0x0017F838: 0x05DA0370, in ???????? 0x0017F83C: 0x05DC10ED, in ???????? 0x0017F840: 0x05DC10EE, in ???????? 0x0017F844: 0x0017F904, in ???????? 0x0017F848: 0x00D0D700, in C:Program Files (x86)EverquestEverQuest2.exe 0x0017F84C: 0x00000001 0x0017F850: 0x00AC9EF4, in C:Program Files (x86)EverquestEverQuest2.exe 0x0017F854: 0x00000001 0x0017F858: 0x0017FA20, in ???????? 0x0017F85C: 0x00000000End of Stack Scan</p><p>Copy of platformstats.txt</p><p>END OF LOG</p>

[doktoren]

both of my computers are running with xp.. so this is not a vista problem. I also tried all of the above suggestions with no luck

[Sarg]

I've already done what you suggested TSR-DanielH, I have tried loading up without UAC, as admin, I have removed and replaced the files from my exceptions list w/ windows firewall, and after doing all that, I have run a fresh install from discs, and repatched.   As with an earlier post of mine, I have tried running everquest2.exe with a fresh install as well, and it loaded up (although it loaded i didn't do much else since I can't very well play on an out of date game file) after doing this, I repatched the entire game. once all files were updated was when everquest2.exe failed to run (via patcher and straight from the directory.) I suspect that there isn't a problem with the file running on vista, being that the same exact program, although earlier version, ran with no problems, and the most updated version did not.  What else can be done to resolve this problem?  And what other information could I possibly provide to help things here.  Many others, and myself, been stuck out of game for a couple days now... Its time to fix the problem imo

[Lacey]

<p>My husband was having this EXACT same problem as several of you have posted since the last patch.  Everytime he hit play the game would say it stopped working.  This is what we did to fix the problem:</p><p>Go to your Everquest II folder  (The main one found under the Sony folder)</p><p>Right click on the folder and click on  properties.</p><p>UNCHECK the read-only square.</p><p>Click ok to have it change for all subfolders and files.</p><p>This worked for us and I hope it does for you too =)</p>

[TSR-DanielH]

<cite>Lacey wrote:</cite><blockquote><p>My husband was having this EXACT same problem as several of you have posted since the last patch.  Everytime he hit play the game would say it stopped working.  This is what we did to fix the problem:</p><p>Go to your Everquest II folder  (The main one found under the Sony folder)</p><p>Right click on the folder and click on  properties.</p><p>UNCHECK the read-only square.</p><p>Click ok to have it change for all subfolders and files.</p><p>This worked for us and I hope it does for you too =)</p></blockquote>This is definately a possibility and people suffering from this error should check on that setting.  If you installed the game to the /program files/ directory in vista then theres a high probability that it got set to read only at some point.  If you installed the game to an alternate folder like /games/, then it is much less likely.

[Lacey]

<p>What is strange is that now when I recheck the folder it is reset back to 'read-only'  however his game continues to start up and run smoothly.</p><p>My suspicion is that there was perhaps 1 file or 1 folder inside the Everquest II folder that was incorrectly set to read-only somehow from this latest patch.</p>

[Whyllo]

Well, I've tried all the ideas here, and sadly nothing has helped. I'm now trying a clean install of the game from discs. It will take some time to download all the updates but I'll let you know how it works out. I was sure hoping Lacey's fix worked but it didn't. I thought maybe eq2mapper was the culprit, but I guess that would have been too easy. Again, I'm on XP...so not a Vista issue.  Looks like about 5 hours of patching ahead. I've got my fingers crossed.

[Sarg]

Thanks for the info, I tried this hoping it would work but unfortunately hasn't changed anything.  Still getting same error as before when starting up.  Has this worked for anyone else who's had problems here?

[Sarg]

Well I think I've just about reached my limit here.  I'm reinstalling the game one more time.  I've tried everything thats been posted here from the start.  I've stated several possibilities of what could be causing the problem. This is the last time I think I'll be trying to get this working again.The game has not been working for several people for days now.  I do not know what is causing it, but from what I can tell it does not seem to be vista, as XP users are having the same problem.  I've tried deleting files and whatnot and none have worked.  Games don't typically just work one day then stop the next unless something was added to make it stop working, this latest patch has done this.  The tech support here, while I do appreciate what you all do, I think this issue has been slipped up on.  The only thing that has been posted here has been a bunch of 'possible' solutions that normally would only work for someone having problems running a program for the first time.  If it worked fine before and nothing changed, other than what was patched in, my settings aren't wrong, its the files.  Instead of even trying to communicate the possibility that there COULD be a problem or that the possibilty of a bad file is being looked into- you've given more roundabout solutions. I'm very sorry for ranting in this fashion, I'm not normally one to do this sort of thing, but this is taking way too long and absolutely no progress has been made.

[Whyllo]

<p>I hear ya Sargan. I'm completely bewildered. I did a fresh install and still can't get the client to work. I've been playing since launch and haven't had any problems until this week. I'm running out of ideas. It's strange that there are only a couple of us with this issue though isn't it. I can get in to vanguard just fine. I might try a fresh install on a formatted hard drive just for the heck of it, but I think this will be a waste of my time.</p><p>By the way, my crash log looks pretty much identical to Palervon's if that means anything.</p><p>I can't imagine what changed to cause this error, or why it is affecting the select few of us. </p><p>I'm open to any and all suggestions.  </p>

[KnoxRoxx]

So i have exhausted all of my options like most people in this post. It is blatantly not a UAC / Firewall problem. I also think we are all running 64 bit vista im not sure but i believe that most of us with this problem are. The thing that I found weird was, since i Run a dual boot system I was able 2 copy all my files to the XP version of my system and i still got the same error so it leads to to believe that something does not patch right for the Vista 64 system, causing it to fail. So now i cant play EQ on my new 2,000 dollar rig but i can play it on my old one worth about 200 bucks. Either way if there is no fix for this anytime soon whats the point in playing.Vondrack 80 Guardian <Legacy>Unrest Server

[Whyllo]

Sorry to hear you have the same problem Knox. It is NOT a Vista issue. I am on XP.  I can't understand with a complete fresh install how I am still getting this issue. I wish I could download all the updates prior to the latest patch and see if I could play then. I have to think something in Tuesdays patch fubared my game and I'm bummin'.

[doktoren]

<p>Go find your everquest folder -> rightclick for properties -> uncheck the read only -> hit apply and choose apply to subfolders </p><p>that did the trick for me.. im running with xp.. i dont know if its different for vista but make sure its not read only =)</p>

[krakenwrath]

Removing the Read Only attribute worked for me as well.  I was having the same issues.  I could log on but once I hit PLAY - Blamo!!! I got the message "EQ2 Client has stopped working".  I had tried all the previous solutions to no avail.  However upon reading about the read only fix I examined my EQ2 folder and low and behold it was read only.  So I unchecked it and checked the box that said "apply to ALL SUB FOLDERS" and I was able to play on the Vista machine (the wife's machine).  The odd thing is I also play on my XP box (my Machine) and it didn't received this problem.  It's odd how some other XP boxes did.   So anyone know why the patch made some boxes change to READ ONLY?  Really odd.Hope you other guys can fix your machine it sucks not having you out there.  Double check that you unchecked READ ONLY and Check APPLY to ALL SUB FOLDERS on the EQII directory.  Good luck. 

[Palervon]

Whooppee!  The file read attribute change worked for me too!  Sargan, I changed the attributes on the main EQ folder by unchecking the read-only box...when I clicked apply, another box popped open, giving me the option to apply the change to all subfolders...wish ya luck!

[Sarg]

Tried the read only last night and it did not work unfortunately, not to mention every time I right clicked it again, read only was magically selected again (then again that happens most the time anyway, i'm sure if you checked your EQ2 folder again it would be that way as well).  But either way I am almost downloading all the junk another time, and i'll go through the list of 'fixes' here and see what happens.

[TSR-DanielH]

<cite>Sargan wrote:</cite><blockquote>Tried the read only last night and it did not work unfortunately, not to mention every time I right clicked it again, read only was magically selected again (then again that happens most the time anyway, i'm sure if you checked your EQ2 folder again it would be that way as well).  But either way I am almost downloading all the junk another time, and i'll go through the list of 'fixes' here and see what happens.</blockquote>Do you have the game installed in the program files directory?  Vista has a tendency to automatically write-protect files in that folder.  You may want to try moving the game to another folder like C:games and then unchecking the read only box.  This should allow you to work around the problem.

[Sarg]

C:GamesSonyEverQuest II is the folder, read only does absolutely nothing, the problem is still everquest2.exe - nothing has changed since the first post (for me at least).  Yes, I've tried everything in this thread on 3 seperate installs, nothing is working.I've tried to say this before- I've ran the patcher just fine, there are no problems with the patcher, all the files download great, the play button comes up just fine, I click the play button, then the small window that says 'Launching game.' pops up (this is where it starts up Everquest2.exe)  and soon to follow is the error.  I'm not sure how else I can stress this, but I'm quite sure the problem lies with everquest2.exe - it will not run in any way, at all.   Whether I try opening it via the launcher or through the everquest2 directory itself, it will give me that same error.  this should not be so.I've tried running the everquest2.exe with the read only thing posted earlier, as well as running w/ administrator on, I've tried every firewall thing possible, I've completely turned off firewalls...  If theres anything else that someone here can think of to get the file to work, by all means please let me know,  without any doubt there was SOMETHING changed in the last patch with this file that makes it not run for some reason. that is the problem here.

[Hospik]

<cite>Sargan wrote:</cite><blockquote>I've tried running the everquest2.exe with the read only thing posted earlier, as well as running w/ administrator on, I've tried every firewall thing possible, I've completely turned off firewalls...  If theres anything else that someone here can think of to get the file to work, by all means please let me know,  without any doubt there was SOMETHING changed in the last patch with this file that makes it not run for some reason. that is the problem here.</blockquote><p>my sentiments as well. something patched wrong. I have determined the game runs fine if I change the hardware (specifically the video card) so its a compatibility issue with either drivers or directx. </p><p>Since people are experiencing the problem after the patch, something changed in the software (eq2) to bring this particular error to light (either driver programming, or directx compilation, or eq2 software) regardless where the problem is occuring, it has been triggered by the latest game patch. therefor the solution can be created by SoE, if they manage to find the issue and work around it even though it may not be caused by SoE (design flaw in driver, this happens a lot, or design flaw in directX this happens a lot less.)</p><p>cause the problem MIGHT be caused by external design flaws, were going to have to give the support guys some time to figure it out. im sure they will though.</p>

[Whyllo]

<p>I've also noticed when I try to run the everquest exe from the eq2 directory the error it gives me is something like...application can't launch, this is probably due to a corrupt patch file you may need to reinstall....or something to that affect. Reinstalling was of no help. I'm thinking something certainly is hinky with the last patch that caused all this. What video card were you using Minaei before you swapped out to a different one that allowed the program to launch?</p><p>Geez I'm sooooo frustrated. </p>

[Whyllo]

<p>Okay. I got in the game this afternoon. Nothing about this makes a lot of sense to me, but I figure I'll share the info in case it sparks an idea in others. After trying literally everything recommended here I decided to hook up my old computer. I still crashed. So I threw a hard drive in from 2 years ago and launched eq2 from there. I only had 15 minutes of patching?? this makes no sense, but hey don't look a gift horse in the mouth. I logged in with no trouble.</p><p>I'm wondering about the whole dx thing Minstar was talking about. I don't think we are supposed to mention other games here, so I'll just say I recently installed a game with extreme requirements on my newly built system. This was no problem until the tuesday patch when i could no longer launch the eq2.exe. The other game installed dx10 even though it isn't usuable there yet. Did anyone else do this? Is this a possible common element?</p><p>System that won't play EQ2:</p><p>Windows XP</p><p>9800 GTX Video</p><p>Installed DX10</p><p>System that will play EQ2:</p><p>Windows XP</p><p>Radeon 9800 Video</p><p>Installed DX10 on master hard drive, only DX9 on slave.</p><p>_______________________</p><p>Doesn't DX stuff install to the operating system? Or is it drive specific?? </p><p>Anyway, this is where I'm at. Anyone else having Client app crash/errors see anything familiar? Could the client have changed last patch to affect the DX thing? </p><p>P.S. I'm afraid to log out or change characters until I've satisfied my EQ2 fix for the weekend. </p>

[TSR-DanielH]

<p>Whyllo,</p><p>If I understand correctly, the problem cleared up when you switched in a new hard drive?  That sounds like a possibility and it may be that the old drive had some bad sectors that were preventing the file from being modified.</p><p>DirectX should install to the operating system and it wouldn't matter which hard drive you installed it on.</p>

[Whyllo]

<p>Hey DanielH, </p><p>Yeah, that's what I thought about DirectX. </p><p>No, I didn't "switch in" a new hard drive. I broke out an old computer...much poorer gfx card, motherboard, processer etc. It had a 2 year old version of EQ2 on one of the drives. I launched from there with a 15 minute patch. The second hard drive in that system which I played on for about 2 years gave me client app errors, and was unplayable. That hard drive also has the "other" game on it whereas the very old hard drive does not.</p><p>I wonder about the DX compatiblity thing, like Minstar mentioned. I wonder what it is those of us with client app errors have in common. I'm definately in detective mode now <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /></p>

[KnoxRoxx]

I have the same crash problem and also use a 9800GTX I wonder if this is something in common, I also do run DX 10 since i am on vista.Vondrack

[Kinru]

<p>I felt it was my duty to post here today.  It's not something that I do very often and I rarely see the point in doing so.  Until about 15 minutes ago I had the same issue as everyone else here.  Had is the key.</p><p> I know that everyone that's been trying to get this fixed is frustrated and I know I was too.  So I want to offer up to everyone what I did since the last time I logged into the game and what I did to get everything working again.  It might help, it might not.</p><p>Today I installed the newest Windows update.  I then started launcher, patched, and there I was in this club of ours.  After spending hours trying everything that was suggested and nothing working I quit.  I was watching TV when it hit me what I did and the only thing I hadn't tried yet.</p><p>I did a system restore to a point right before I installed the Windows update.  I did a system scan and rebooted.</p><p>I started launcher again, it patched, launch game button came up and I was in.</p><p>I hope this helps someone.</p>

[KnoxRoxx]

I just tried doing system restore, I also tried removing all of the windows updates minus the service pack from my PC. Still nothing that was a good idea though, least something to give me hope. Either way i dont know how many others still have this problem but i havent been able 2 play EQ II since the patch. All i know is there is no point for me paying for a game that i cannot play on my PC and since every other game i have works i may as well play those.Vondrack 80 Guardian <Legacy>Unrest Server

[Sarg]

Well luckily I was only trying it again from the free time to come back.  I'm just glad they broke it BEFORE I trusted them with a month's payment.  Usually when you've got customers paying for something like this, you either make sure it works, or make sure you have people able to troubleshoot the problem properly to get it to work.  This many days of downtime is really not typically acceptable for a MMO of this kind, nor are techs who do not actively try to help the customers troubleshoot EVERYTHING.  (and seriously, board members have helped more with the 'troubleshooting' more than the actual techs have, for shame).And to think, the Living legacy method of getting more subscribers almost worked.... almost.

[Kinru]

<p>It was the newest service pack update that killed the game for me.  Well it killed the launcher.  The service pack update is the one I got rid of.</p><p>Like I said before...might help, might not.</p><p>I know the service update was what killed EQ2 and SWG on my other computer.  It's the one from that says it's published 5/13/08.</p><p> Sorry the restore didn't work for you.  I was crossing my fingers that it would work for others and not just me.</p>

[Whyllo]

<p>Well, I give up.</p><p>I can play on my old computer with the crappy video card but not on my newly built system. I could play on the new system until the last patch. System restore didn't work for me either, but I can only go back to early June since that's as old as the system is. I am not going to format and re-install everything including windows since everything else works just peachy....just not EQ2 anymore. My old system has all the latest windows updates and loads EQ2 fine.</p><p>I'm sticking with a DX issue or Video Card issue. My good system is using the latest 9800GTX drivers from May, and I did try a roll back/re-install on those to the March versions...no dice either way. I'm placing the problem on EQ2's latest patch, as all other games run fine including Vanguard. </p><p>I hope someone looks into this, because it's really annoying not to be able to play the game on high quality as my old system can't handle it.</p><p>Something happened with the latest patch to affect me, though I remember back to the old EQ days and the only resolution was just to sit it out and wait for your "lucky patch" to come through that fixed problems. I'm glad I can at least still play with another system which isn't a luxury other folks have, but this is at best a sad work-around.</p><p>/bleh</p>

[KnoxRoxx]

Thats because EQ I could get away with it because there was zero competition. Now there is plenty and you have one huge game coming out soon. What i find comical is that the reason i quit EQ I after like 4 years of service was because my PC couldnt handle the game anymore and i didnt have a cash for a nicer one. Now EQ 2 after like 4 years i upgrade my PC to a more top of the line unit and it cant run it lol.Vondrack

[ebonweav]

Add me to the list.  As far as I can tell the recent update made the game unplayable.  After it patched, it crashed shortly after I clicked "Play".  Now if I try to launch the game I get an immediate crash and report to microsoft dialogue.  I'm running XP, so it's not a vista issue.  I tried the read only thing mentioned here, that did nothing, and it's not a setting that sticks as others have mentioned.Every update makes the game perform worse and less stable, and now an update that makes the game not run at all.  Clearly the clause in the EULA about there being no guarantee you will be able to play the game and are therefore not entitled to a refund of your monthly fee is there for a reason.  Sony apparently knows they make faulty software and want to ensure they're not liable for it.

[ebonweav]

Well hey, nevermind I guess.  I just discovered that U46 requires SP3 if you're running XP Pro because it just crashes if you only have SP2.  It would have been nice for them to TELL us that, like make it so the launcher says you have to update rather than just crashing.  Geniuses.

[KnoxRoxx]

heh i dont think theres a SP3 for vista. So all Vista people are basicly screwed if they have this error. Vondrack

[Whyllo]

It isn't a SP3 problem for me. I have that. To be sure, I uninstalled it and re-installed it. No go either way. Hope it works for some folks though.

[Vampirio]

BUMPING for a Fix ....        Everything was working just fine, Not it crashes as soon as you click play after the patcher.    Running Windows XP 64 Bit,  ... Nearly double all the RECOMMENDED hardware specs to play        NVIDIA cards SLI'd   ... This clearly isnt a vista issue because my friend is also now having to deal with it and he has Windows 32 bit,... Anyone find a solution to this?... I mean ... everything was working just fine until the most recent patch, Im searching everywhere for an answer and Im coming up with nothing ... Come on guys ... this is ridiculous ... Fix your game because Im honestly growing so tired of the gaming becoming more and more unplayable as the updates keep coming. <img src="/eq2/images/smilies/e78feac27fa924c4d0ad6cf5819f3554.gif" border="0" alt="SMILEY" width="15" height="15" />

[Aquinas_Kohl]

Ok guys, I think I may have found a way around some of the problems caused by the newest patch. I am running XP and have been having the problem with the update downloading, i.e. the launch pad stops when downloading the file vivoxskd.dll or whatever. Open your EQ2 file folder, find the file named Everquest2.exe file. Make sure that it's the 11.9 mb file and not the 716 kb file. Click on the file and it will open the game without using the launchpad. You will be prompted to enter your password/username. After you do this you will e taken to character select.  It's not a fix or anything, but its a way to log into the game and play. Let me know if this works for anyone else, because it's the only way I can manage to play the game atm without a real fix.

[Vampirio]

Just Tried, the EQ2 File size, still didnt work for me.. Nice idea though!!  Running Windows XP 64 Bit, previously posted.... Dont know if this helps but im doing some "Figiting" and Ive found that theres some sort of error with the EQ2 client all together now, I attempted to change the opening settings of EQ2  by going into Patching options: then Game Options:and I get an error as soon as I exit it (I assume it TRIES to save the changes) but fails:Settings tool for EverQuest II® has encountered a problem and needs to close.  We are sorry for the inconvenience.   It seems theres some file somewhere thats just [Removed for Content]'ing it...   Please Tell me if anyone else gets this problem, If not, Let me not Troll and Stick to the main issue of the game still not being able to be played once the play button is clicked.As a side note... I represent 3 people all with this problem so the couple that are posting .. you're definetly not alone <img src="/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY" /> <img src="/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY" />

[Bodracoran]

<p>Sounds simular to problem I am having on Vista Home Premium 64bit</p><p>Play for a little while then get an error "EQ2 Client has stopped working"</p><p>Is this an issue effecting 64bit OS's?</p>

[Vampirio]

It sounds like it's effecting 64 Bit the most, But I read and know a couple people with 32 Bit operating systems [Looks like both VISTA and XP] Are having this issue also, so it doesn't seem there is a coherent pattern, Except that every single person could no longer play after the most recent update ...    -.-

[Vampirio]

Called Sony support,  suggested the following:Greetings, You may want to delete the following files and folders:cache foldereq2_recent.inieq2_default.iniEverQuest2.exee q2.iniAs well as the character specific files, these will appear as such:Servername_CharacterName_EQ2      Repatching and seeing if it works, Will keep ya posted.

[Whyllo]

<p>I can't believe it!!</p><p>I've fixed my issue. Here is what I found. I searched my dxdialog files and saw a reference to an nvappfilter.dll. I went to uninstall programs and uninstalled the "NVIDIA Forceware Network Access Manager"</p><p>That was all. Game loads, and all is well at my house. Now the dog can get some much needed attention <img src="/eq2/images/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY<img src=" width="15" height="15" />" width="15" height="15"></p><p>I don't know what happened with the last patch that caused this to be an issue, but at any rate this fixed it. I hope it works for some of you too. Post back, I'm very curious to see if this helps anyone else!</p><p>Oh, and WooHoo! </p>

[Vampirio]

It worked! you're amazing Whyllo!! Thank you!!

[KnoxRoxx]

Yah im back online that was defiantly the problem. I should have known to we all were using almost the same type of video card good find man. If u were on my server ide be showering u with plats.Vondrack

[Lopann]

too bad im on ati <img src="/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY" />

[Whyllo]

<p>Did you check for the program anyway Veocity? I think it is an add-on for Nvidia motherboards, not necessarily video card. </p>

[Lopann]

ya i dont have the program, but i do have an nvidia chipset.

[Spyndrome]

I have a similar problem to the original post. After i press the Play button however, i get the normal window that says Processing Login - Launching Game, and then the launcher quits itself and EQ2 never starts.

[Lopann]

Aye i either get the crash right during loading zone resources, with or without an error message via windows... Or i crash and get invalid login also.  Downloading SP3 to see if that does the trick, other than that i think ive tried everything, though my eq2dir is read only (wont stay changed).   Never had issues sence launch, but this LU screwed the pooch for my computer (which isnt that old to begin with)

[Spyndrome]

What is SP3 and where can i DL it?

[Lopann]

Some networking crap for xp, google it, but it didnt fix my problem.

[Elorah]

<cite>Spyndrome wrote:</cite><blockquote>What is SP3 and where can i DL it?</blockquote>Service Pack 3 I believe is what they are refrring to...  Microsoft.

[Lopann]

well i got in once.. that was it, once i closed it to update my ui and eq2maps it crapped out again... [Removed for Content]soe can we get some help please?

[scarletbegonias]

<p>I am having the same problem.. I have two nearly identical computers and two separate accounts that are having exactly the same problem.  They worked yesterday morning but after some update that SOE had I cannot get in the game.  I have tried the read-only suggestion, and deleted suggested files.  I ended up using system restore to go back to sunday and its still not working.  I can get to character select and get booted to desktop about half way through zoning in.</p><p>OS: win xp 32 bit SP3DX: 9.0cGFX: nvidia 7900GS</p><p>Using PROFIT UI auto updater</p>

[Lopann]

Ive narrowed my issue down to it being profit UI, when profit is not in the EQ2 Dir it runs fine, loads up bingo no problem.  As soon as i install the newest version of profit it screws up but leaves this UI log in my EQ2 Dir.Couldn't load .xmlEncountered data outside of container tagsEncountered data outside of container tagsEncountered data outside of container tagsEncountered data outside of container tagsEncountered data outside of container tagsEncountered data outside of container tagsEncountered data outside of container tagsEncountered data outside of container tagsEncountered data outside of container tagsEncountered data outside of container tagsEncountered data outside of container tagsEncountered data outside of container tagsEncountered data outside of container tagsEncountered data outside of container tagsEncountered data outside of container tagsEncountered data outside of container tagsEncountered data outside of container tagsEncountered data outside of container tagsEncountered data outside of container tagsEncountered data outside of container tagsEncountered data outside of container tagsEncountered data outside of container tagsEncountered data outside of container tagsEncountered data outside of container tagsEncountered data outside of container tagsEncountered data outside of container tagsEncountered data outside of container tagsEncountered data outside of container tagsCouldn't load .xml :: Could not access resource InfoCenter/Miscellaneous/change_log.txt :: Failed to load data from included resource: InfoCenter/Miscellaneous/change_log.txt :: Could not access resource InfoCenter/.txt :: Failed to load data from included resource: InfoCenter/.txt :: Could not access resource eq2ui_custom_poifinder.xml :: Failed to load data from included resource: eq2ui_custom_poifinder.xmlEncountered data outside of container tags

[scarletbegonias]

anything from SOE? please?

[TSR-DanielH]

<cite>Daavy@Befallen wrote:</cite><blockquote>anything from SOE? please?</blockquote>Lopann seems to have corrected the issue by running the game without profit UI.  Have you tried doing the same?  We do not support third party user interfaces and if the crash is only happening when using that program then you'd probably be better off asking for help on the EQ2interface.com forums.

[scarletbegonias]

i did revert to the default UI and get the same results.

[TSR-DanielH]

<cite>Daavy@Befallen wrote:</cite><blockquote>i did revert to the default UI and get the same results.</blockquote>I looked through the steps you have already performed and I'm not seeing any mention of a firewall.  Do you have a firewall on that computer?  If you do, you'll want to remove the game/launchpad from the firewall's exception list and then add them back on.  This will force the program to recognize our game correctly.

[scarletbegonias]

i had disabled my firewall entirely for a bit.. just to check this out.... i will do as you suggest when i get home tonight.

[Whyllo]

Daavy, are you running an NVIDIA graphics card or motherboard?

[scarletbegonias]

<cite>Whyllo wrote:</cite><blockquote>Daavy, are you running an NVIDIA graphics card or motherboard?</blockquote>i am running an nvidia 7900gs ... i looked in my installed programs and did not see the nforce app that was referenced earlier... i upgraded to the latest drivers from nvidia.com.

[Wingrider01]

<cite>Daavy@Befallen wrote:</cite><blockquote><cite>Whyllo wrote:</cite><blockquote>Daavy, are you running an NVIDIA graphics card or motherboard?</blockquote>i am running an nvidia 7900gs ... i looked in my installed programs and did not see the nforce app that was referenced earlier... i upgraded to the latest drivers from nvidia.com.</blockquote>Check in the BIOS settings also

[Soteki]

<span style="color: #000000;"><span style="font-size: x-small;font-family: Arial;color: #000000;">Hey guys at Tech Support, Removing the NVIDIA Forceware Network Access Manager worked for me as well.I am running Windows Vista x64. The 06/17/08 patch caused some sort of incompatibility issue with it, so you may want to add a tech tip somewhere for other people who encounter this issue that removing the above program has a decent chance of fixing the problem. <span><img src="http://images.meebo.com/image/skin/default/img/emoticons/smile.gif" alt="" height="18" border="0" /></span></span></span>

[Soteki]

<span style="color: #000000;"><span style="font-size: x-small;font-family: Arial;color: #000000;">Hey guys at Tech Support, Removing the Forceware Network Access Manager worked for me as well.I am running Windows Vista x64. The 06/17/08 patch caused some sort of incompatibility issue with it, so you may want to add a tech tip somewhere for other people who encounter this issue that removing the above program has a decent chance of fixing the problem. DELETE   NVIDIA FORCEWARE NETWORK ACCESS MANAGER and it will work.</span></span>

[ModredBlackheart]

<p>Well this is teh sux.....................  </p><p>I have 2 rigs set up for gaming one for me and one for my wife.....</p><p>Rig 1 ---Vista 64 home prem..........   Client has stopped working! after last patch.....</p><p>Rig 2--- Xp Pro --- no problems, runs perfect............</p><p>It has to be something in last patch and an issue with  vista.............. ETA on FIX?  Been long enough ? </p><p>I would like to be able to play..........  Wife won't let me use her's hehe... </p><p>Btw both this are using the same connection so it can not be a router issue..... it happened after the most recent patch and it seems vista users are getting same message, Loads up and patches fine... select chara... start to log in and bam!   Eq2 client has stopped responding, this program will close.....</p>b

[Duhee]

<p>I logged on EQ2 this morning at about 8:45am EST to check my broker before class. When I got home from class at 4:00pm i started recieving the EQ2 is not working message. The computer was on while i was gone, but no one used it and nothing was changed. I have tried rebooting and going and unchecking the read only option on the folder and neither have worked. I also have a little box that says Everquest II with a green bar going across appearing in the middle of the screen. I could be wrong but i don't remember seeing that previously. It comes up after i go through the station launcher and patcher, but before the screen goes black for the game to launch.</p>

[Tarily]

<p>I am also having the same issues.  I played lastnight without a problem.  This morning I try to log in,  It runs the patch, and when I hit play, the screen turns black, and I get Eq2 client has crashed and must shut down.  Ive sent in reports, Ive tried doing everything everyone else has said, and still I cant log in after the patch runs.  Any suggestions?</p>

[Thunder702]

<p>Same thing for me also....played last night fine then all of a sudden this morning....nothing.</p>

[Thunder702]

<p>something mysteriously happened, the new patch was fine for me. The Vivox download was fine. It seems to be the actual .exe that its running. Ive checked the Add and Remove programs and i dont have the Nvidia network manager that was stated. Im running XP with a 7800 GTX on a laptop. everything was fine! [Removed for Content] happened between last night ( 4:00 AM ) to now ( 1:47 PM )</p>

[GraZem]

<p>Exactly the same problem for me 24/06/2009 - 2100 GMT.</p><p>Was working fine last night....</p><p>Lest hope it gets sorted quicker than the poor suckers from the OP in 2006!</p>

[Thunder702]

<p>i cant even skip the patcher, it just crashed out when it loads on the black screen</p>

[Thunder702]

im gonna try a system restore back a few days and skip the patcher. Ill let you know

[Mephetic]

<p>Hooray! Mine doesn't work either. Get some weird new progress bar loading character screen and then the client crashes. Awesome.</p>

[Drus]

<p>Exactly the same for me,</p><p>Was working last night before the patch and now it gets to a green bar running across the screen (something new) then it crashes.</p><p>I'm running Vista 64</p><p>ATI 4870</p><p>Core 2 duo</p><p>Was sweet until the patch , my kids machines both run XP and are fine!!</p>

[Twinbladed]

<p>^^^^ That what Im gettin some weird green loading bar then this error code</p><p>szAppName : EverQuest2.exe     szAppVer : 1.0.0.1     szModName : hungapp     szModVer : 0.0.0.0     offset : 00000000</p>

[Ken48103]

<p>Same problem here as well.</p><p>The game worked last night no problemo.   Got home today and tried to log in, client seemed to work and even selected what character I wanted to play then "Bam" dropped to the desktop client stopped working.</p>

[Aesia]

<p>I logged in this morning and everything was fine, I went offline for a while and around 4pm eastern time I went to log in and am now having the same error. Ugh. This sucks.. <img src="/eq2/images/smilies/e78feac27fa924c4d0ad6cf5819f3554.gif" border="0" /></p>

[Duhee]

<p>This new green bar and crash thing is annoying. I'm using Vista 64 bit and GeForce 9500 GS btw. Here is my latest crash log.</p><p><span style="color: #0066cc; font-size: xx-small;"><span style="color: #0066cc; font-size: xx-small;"><font size="1" color="#0066cc"><font size="1" color="#0066cc"></font></font></span><font size="1" color="#0066cc"></font></span><span style="color: #0066cc; font-size: xx-small;"><span style="color: #0066cc; font-size: xx-small;"><font size="1" color="#0066cc"><font size="1" color="#0066cc"></font></font></span><font size="1" color="#0066cc"></font></span></p><p><strong><span style="color: #0066cc; font-size: xx-small;"><span style="color: #0066cc; font-size: xx-small;"><p>Problem signature</p><strong><font size="1" color="#0066cc"><font size="1" color="#0066cc"></font></font></strong></span><strong><font size="1" color="#0066cc"></font></strong></span><span style="font-size: xx-small;"><p>Problem Event Name: APPCRASH</p><p>Application Name: EverQuest2.exe</p><p>Application Version: 1.0.0.1</p><p>Application Timestamp: 4a40015e</p><p>Fault Module Name: EverQuest2.exe</p><p>Fault Module Version: 1.0.0.1</p><p>Fault Module Timestamp: 4a40015e</p><p>Exception Code: c0000005</p><p>Exception Offset: 004ed7a8</p><p>OS Version: 6.0.6001.2.1.0.768.3</p><p>Locale ID: 1033</p><p>Additional Information 1: 8f4e</p><p>Additional Information 2: 700feabdc9bdf2155f413b8220896a1e</p><p>Additional Information 3: 0d11</p><p>Additional Information 4: 877ae564c75cf4ba19747fbb2829120f</p></span><strong><span style="color: #0066cc; font-size: xx-small;"><span style="color: #0066cc; font-size: xx-small;"><p>Extra information about the problem</p><strong><font size="1" color="#0066cc"><font size="1" color="#0066cc"></font></font></strong></span><strong><font size="1" color="#0066cc"></font></strong></span><span style="font-size: xx-small;"><p>Bucket ID: 1333937133</p></span></strong></strong></p>

[obiphil]

<p>Add me to the list, im in the exact same situation.</p><p>Load up eq through station launcher (although doing it directly from the 14mb exe doesn't work either) and i get the new green loading bar, followed by a black screen, followed by 'the eq client application has stopped responding'. This worked yesterday, and doesnt work today. I have tried re-downloading files (although not all of them), i have tried disabling firewall and antivirus, EQ is installed on a different drive to the system drive, its running as administrator, and i dont have the nvidia application (or anything nvidia) installed.</p><p>Intel Q6600 quad core, Intel DP965LT motherboard, 8gb ram, ATI 4850 512mb, Windows 7 64 bit (build 7100). I am also running 2 screens, and EQ is set to windowed mode, if that makes a difference at all.</p><p>Appreciating a quick fix!</p><p>Obi</p>

[Chakak]

<p>Currently to get into game</p><p>Delete File C:Program FilesSonyEverQuest IIPAKSpatch.vpk</p><p>Then run manual launcher</p><p>C:Program FilesSonyEverQuest IIEverQuest2.exe</p><p>This will get you in game until SOE fixes problems</p>

[Nairobi]

<p>I'm also having that same issue everyone else here posted about. <img src="/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY" /></p>

[Duhee]

<p><cite>Chakak wrote:</cite></p><blockquote><p>Currently to get into game</p><p>Delete File C:Program FilesSonyEverQuest IIPAKSpatch.vpk</p><p>Then run manual launcher</p><p>C:Program FilesSonyEverQuest IIEverQuest2.exe</p><p>This will get you in game until SOE fixes problems</p></blockquote><p>This worked for me as a temporary fix.</p><p>On another note, I don't know if this is coincidence or not but i have not played or paid for starwars galaxies in at least a couple years, and suddenly today I have 1 month remaining on SWG</p>

[obiphil]

<p><cite>Chakak wrote:</cite></p><blockquote><p>Currently to get into game</p><p>Delete File C:Program FilesSonyEverQuest IIPAKSpatch.vpk</p><p>Then run manual launcher</p><p>C:Program FilesSonyEverQuest IIEverQuest2.exe</p><p>This will get you in game until SOE fixes problems</p></blockquote><p>This works for me, thanks chakak!</p><p>Also, i havent played SWG for years either, and i too have '29 days remaining' as of today. How wierd.</p><p>Hope we can get a proper fix soon!</p><p>Obi</p>

[Strediddy]

<p>Put me on you list as well.....I played fine last night, logged in this afternoon and get a crash right after hitting "play" on the patcher.  Im runnin 64bit vista.  Will try the temporary work around people are talking about</p><p><confirmed deleting that file did allow me to enter the game and play...hope to see a perminant fix soon></p>

[GloryAngel]

Unfortunately I had come back from a break from playing everquest 2 to find out that they were giving 14 days free. I wanted to start playing again but after two days of playing, I am now having this issue.. I have windox xp sp3 and nvidia 9500gt graphics card, was working perfectly before then logged out to get lunch to come back to it not working at all. All current fixes listed will not work for me. Deleting the patch.vpk file however did let me bypass and log into the game,.

[Malachia1992]

<p>Same here, I go to log on and get a green bar, after its done it says I can't log in.</p>

[Chakak]

<p>Currently to get into game</p><p>Delete File C:Program FilesSonyEverQuest IIPAKSpatch.vpk</p><p>Then run manual launcher</p><p>C:Program FilesSonyEverQuest IIEverQuest2.exe</p><p>This will get you in game until SOE fixes problems</p><p>If you run patcher it will break it again.</p>

[Darkstalker666]

<p>pop up box { EQ2 Client Application has stopped working}</p><p>what is going on here?? <img src="/eq2/images/smilies/2786c5c8e1a8be796fb2f726cca5a0fe.gif" border="0" /> </p><p>Vista 64 bit was working till now what is happen?</p>

[Alexandrea]

<p><cite>Chakak wrote:</cite></p><blockquote><p>Currently to get into game</p><p>Delete File C:Program FilesSonyEverQuest IIPAKSpatch.vpk</p><p>Then run manual launcher</p><p>C:Program FilesSonyEverQuest IIEverQuest2.exe</p><p>This will get you in game until SOE fixes problems</p></blockquote><p>Add me to that growing list...played fine yesterday and log on today to get the same error message everyone has. </p><p>I went through all 7 pages of posts and tried every single suggestion and the only thing that worked was the last suggestion that I quoted.  THANK YOU Chakak.  The tech support seems to me to be a bit unhelpful by pointing fingers everywhere but at the real issue.  Though this is a temp fix, I hope they figure out the base of the issue and correct it. </p><p>Meanwhile my custom UI is gone and I've got to spend the day reworking my windows!</p>

[Chakak]

<p>SOE has a problem they need to fix it.</p><p>There is nothing wrong with your PC it is a SOE problem.</p>

[Watchful]

<p>This is absolutely unacceptable. After playing since the game came out and supporting SOE for 5 years now, this should not happen. I did follow the temporarily fix to get into the game but I do wish this would be fixed soon.</p>

[Maielle]

<p>I have read through all 8 pages of suggestions for fixing this problem, and not a single thing worked EXCEPT the temporary fix from Chakak.</p><p>Just wanted SOE to know that this problem seems to be spreading. Here's to hoping for a quick fix. Although, considering this topic is about a week old, I wouldn't advise anyone to hold their breath.</p>

[falstep]

<p>Yeah, deleting the file in the PAKS folder worked for me as well.  Thanks!</p>

[Watchful]

<p>After doing the fix successfully once.. the second time I tried I recieved a " Could not connect to login server " anyone else having this problem?</p>

[NostNajena]

<p>               Same error message.I have 3 puters.laptop with Vista 32 work's,Puter with Xp64 works and another puter with Xp64 that gets the error message.The 2 other puters I was playing on .The one with the error got the patch or what ever.Gonna try the paks delete.</p>

[NostNajena]

<p>               Same error message.I have 3 puters.laptop with Vista 32 work's,Puter with Xp64 works and another puter with Xp64 that gets the error message.The 2 other puters I was playing on .The one with the error got the patch or what ever.Gonna try the paks delete.</p>

[Niffoni]

<p>Sign me up.  Running Vista 64 bit if that matters.</p><p>I will try the workaround, but I already started a fresh install, so I'm a few hours away either way.  Thanks to those who posted helpful hints.On a funny note, I thought this thread started last week, until about 3 pages in I noticed someone mention Living Legacy, and I checked the year on the post!</p>

[Detherne]

<p>Add me to the list <img src="/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY" /></p><p>Was on earlier this afternoon, logged out for lunch and tried to come back about 5pm. Same errors as everyone else. Treid all these suggestions, even deleting the PAKS file and running the manual launcher with no success. I've also heard from a lot of people who arent posting here having the same problems...any ETA on a fix?! This is quite ridiculous.</p>

[Raelpheon]

<p>Same here. Running 32-bit Vista. Worked fine last night but not when I got home from work this afternoon.</p><p>I did start and then halt the Star Wars Galaxies installer before logging into EQ2.</p><p>Renaming patch.vpk and running everquest2.exe worked for me.</p>

[Detheroc]

<p>Curtosy of EQ2flames....</p><p>You need to turn off auto play... and run the patcher.. once its done patching, Go into your folder ... sony>eq2>paks, and delete the patch.vpk. Then hit play.. Currently you have to do this EVERYTIME you load EQ.</p><p>It's really sad that eq2players could figure this out in 8 pages of posts and EQ2flames had the answer in 4 posts.  <img src="/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY" /></p>

[TSR-DanielH]

<p><cite>Detheroc wrote:</cite></p><blockquote><p>You need to turn off auto play... and run the patcher.. once its done patching, Go into your folder ... sony>eq2>paks, and delete the patch.vpk. Then hit play.. Currently you have to do this EVERYTIME you load EQ.</p><p><img src="/eq2/images/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" /></p></blockquote><p>You shouldn't need to delete the patch.vpk file every time.  Simply run the game from the Everquest2.exe for now to bypass the patcher.</p>

[TornFall]

<p>Look, we should not have to reconfigure our machines because a patch broke the game. I should not have to check my BIOS or anything else. I have several MMOs on my computer and they all work fine. This worked one day, patched and now does not work. Like others, I have been a loyal EQ2 player since the game launched (was even in the beta, for that matter) and this latest patch did something that messed up the client.</p><p>I'm running XP as the OS, but it's not an OS problem. I've tried the various solutions mentioned here and nothing has worked. I have a 9800 GTX Black video card and the problem is not with the video card or the drivers there.</p><p>I can appreciate that SOE is trying to make the game work better and hence we get patches all the time, but as this thread so clearly states, something is not right and it happened with the latest patch. I trust SOE is looking into this, and I'm waiting for a solution from SOE in the form of a patch that fixes whatever they broke.</p>

[Tanna]

<p>Unfortunately the "temporary" fix is not working for me, any other ideas? Would really like to get on so I can get to the raid that is being held exclusively for me. Thanks.</p>

[Purplepoison]

<p><cite>Alexandrea wrote:</cite></p><blockquote><p><cite>Chakak wrote:</cite></p><blockquote><p>Currently to get into game</p><p>Delete File C:Program FilesSonyEverQuest IIPAKSpatch.vpk</p><p>Then run manual launcher</p><p>C:Program FilesSonyEverQuest IIEverQuest2.exe</p><p>This will get you in game until SOE fixes problems</p></blockquote><p>Add me to that growing list...played fine yesterday and log on today to get the same error message everyone has. </p><p>I went through all 7 pages of posts and tried every single suggestion and the only thing that worked was the last suggestion that I quoted.  THANK YOU Chakak.  The tech support seems to me to be a bit unhelpful by pointing fingers everywhere but at the real issue.  Though this is a temp fix, I hope they figure out the base of the issue and correct it. </p><p>Meanwhile my custom UI is gone and I've got to spend the day reworking my windows!</p></blockquote><p>Thank you for this. I tried everything else and this is the only thing that worked for me. Yeah!!! Once i deleted the patch.vpk I can play again. Just a wondering question..will SOE finally fix this problem with the eq2 client? I surely hope so. I love eq2 and will be a shame since I am logging in manually to play thus meaning if there is another update I maybe missing it unless I dare to use the eq2 loader..yikes scarey thought.....I just want to say a big mega thank you to you chakak. <img src="/smilies/283a16da79f3aa23fe1025c96295f04f.gif" border="0" alt="SMILEY" /></p>

[Diannalynn444]

<p>I was having the same issue as everyone, thanks Chakak for the work around.</p><p>It began yesterday the 24th around 5pm est, I have played several times since the new patch with no problems, something occured around that time yesterday. I kept seeing the old school-ish load status bar and then crash.</p><p>Purplepoison, worst comes to worst we can load a new patch normally but after updating...delete patch.vpk, sucks but... until soe resolves it (After the Fan-Faire i'm thinking)... it's not the end of play-time.</p>

[lupos]

<p>well, add me to this list. only thing I haven't tryed is removing profit. The temp fix at least let's me on the game for now though.</p>

[lupos]

<p>An add on to my last post. After the work around I palyed for a bit and then decided to run my launcher like usual.  Guess what? it's running like normal now. Weird</p>

[TSR-DanielH]

<p><cite>lupos wrote:</cite></p><blockquote><p>An add on to my last post. After the work around I palyed for a bit and then decided to run my launcher like usual.  Guess what? it's running like normal now. Weird</p></blockquote><p>The bad patch file was removed from our servers yesterday afternoon.  Because of that, people who downloaded the update after that time period did not need to delete the patch.vpk file.  Assuming you deleted it already, you shouldn't need to do it again at this point.</p>

[jerrysbabe]

<p><cite>TSR-DanielH wrote:</cite></p><blockquote><p><cite>lupos wrote:</cite></p><blockquote><p>An add on to my last post. After the work around I palyed for a bit and then decided to run my launcher like usual.  Guess what? it's running like normal now. Weird</p></blockquote><p>The bad patch file was removed from our servers yesterday afternoon.  Because of that, people who downloaded the update after that time period did not need to delete the patch.vpk file.  Assuming you deleted it already, you shouldn't need to do it again at this point.</p></blockquote><p>soooo....does this mean we have to go in and delete the patch file from our computer? if so...tell me how to do it please so i can get back into my game.</p><p>on top of this, is soe refunding a half month's subscription to all of us who couldn't play the game we pay to play?</p>

[Oliverray]

<p>OK DOES ANYONE HAVE A SOLUTION TO THIS PROBLEM????? SONY WHAT ARE YOU PEOPLE SAYING? I AM NOW [Removed for Content] OFF HARDCORE BECAUSE THERE IS ABSOLUTELY NO WHERE WHERE I CAN GET THIS PROBLEM FIXED! I WILL CALL THE CEO OF SONY IF I HAVE TO TO GET SOME SOLUTION TO THIS ISSUE. WHATS WORSE IS THAT IT LOOKS LIKE PEOPLE POSED THIS IN 2008!!!!!! SO SOE, WHAT IS YOUR SOLUTION. I WILL START CALLING PEOPLE IF HAVE TO!</p>

[Oliverray]

<p>I AM WAITING!</p>

[Oliverray]

<p>WAITING!</p>

[PsiberDaemon]

<p>Well, since the last post was over a year ago, you can figure that the problem they were discussing WAS resolved.  Something that critical would not have been 'left alone' for a year.</p><p>I don't know how much this will help or not, but I was experiencing a similar problem.  I would use the Launcher, go through the login and the scan for new files.  Click PLAY and would get the same error message BUT...  my game would continue to launch and work just fine.  Aftere exiting the game, there was the dialog box asking me if I wanted to report the error or not...</p><p>I tried it all...  Deleted the cache, etc.  Did a defrag, even did a malware scan.  No good...  then  I hopped over to the nVIDIA website and saw that there had been a driver update not more than 3 days prior to the game update.  Downloaded the driver update, installed it, reset the machine and haven't had an issue since.</p><p>This isn't the first time a patch has caused issues with some machines and not others.  Many people here experienced the vanishing Quest Feather Conondrum where some people could no longer see the Quest Feathers/Books over NPCs heads but others had no problem.</p><p>If you haven't tried checking for new drivers for your video card, give it a shot.</p><p>Good Luck!</p>

[Oliverray]

<p>I hope the issue has been resolved but I have heard otherwise. Thank you so much though for taking time to give some tips. I will try and see what is going on. Thank you.</p>

[Oliverray]

<p>Fortunately I am up to date. I need more suggestions. Or an answer from SOE.</p>

[Oliverray]

<p>My issue has been fixed somehow. I went and downloaded an old trial launcher from fileplanet i believe and it just worked. I hope that helps anyone else.</p>

[Ephani]

<p>I am having the same issue and have tried everything listed above without success.  Win/Vista 32 machine. </p>

[faayefaye]

<p>Had the same problem a few hours ago after a patch. Said it wasn't working and all that. What I did was I tried to run the Everquest2.exe from the folder itself, and found out I was missing a .dll file (how it disappeared, I have no idea) ... d3dx9_31.dll to be specific. So I downloaded it from somewhere on then net (googled it) and just copied it in the folder and voila, I got it working again. <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /> Try it, it might work.</p>

[Iren]

<p><cite>faayefaye wrote:</cite></p><blockquote><p>Had the same problem a few hours ago after a patch. Said it wasn't working and all that. What I did was I tried to run the Everquest2.exe from the folder itself, and found out I was missing a .dll file (how it disappeared, I have no idea) ... d3dx9_31.dll to be specific. So I downloaded it from somewhere on then net (googled it) and just copied it in the folder and voila, I got it working again. <img src="/eq2/images/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" /> Try it, it might work.</p></blockquote><p>mines borke ill try that cos im getting the same message</p>

[Lisail]

<p><cite>faayefaye wrote:</cite></p><blockquote><p>Had the same problem a few hours ago after a patch. Said it wasn't working and all that. What I did was I tried to run the Everquest2.exe from the folder itself, and found out I was missing a .dll file (how it disappeared, I have no idea) ... d3dx9_31.dll to be specific. So I downloaded it from somewhere on then net (googled it) and just copied it in the folder and voila, I got it working again. <img src="/eq2/images/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" /> Try it, it might work.</p></blockquote><p>Getting the same problem with the d3dx9_31.dll error, didn't pop up until this morning after the patch downloaded.  (Played last night and well into early morning hours with no problems, logging in/out).</p><p>Thanks for the tip, I'll give it a whirl.  <img src="/eq2/images/smilies/8a80c6485cd926be453217d59a84a888.gif" border="0" /></p>