Crashing while connecting to zone

[Leckling]

I reinstalled recently because of the new offer, and the first thing I did once I got in was try to enter my house in Narjena, when the game crashed. Now when I try to log into that character, it continually crashes (server Narjena)The error I get is this:"Everquest II has detected an unrecoverable error and must shutdown.<verify> e:liveeq2gameclientsrcGameScene.cpp (4134):Failed to create zone. Suggestion: Please do a full scan from the patcher."Well I did a full scan, it didn't help. Then I found out that my friend has exactly the same issue on his computer.I'm positive its nothing on my side. Could it be a problem with the server?

[TSR-TrevorG]

PM me your station name please, I will look into this for you on the account side first.  You can also try the following.<hr />First you will need to download your video cards newest driver.<a href="http://www.nvidia.com/Download/index.aspx?lang=en-us" target="_blank" rel="nofollow">http://www.nvidia.com/Download/inde...aspx?lang=en-us</a><a href="http://ati.amd.com/support/driver.html" target="_blank" rel="nofollow">http://ati.amd.com/support/driver.html</a>as well as the newest version of DirectX9.0c from Microsoft<a href="http://www.microsoft.com/downloads/details.aspx?FamilyID=2da43d38-db71-4c1b-bc6a-9b6652cd92a3&DisplayLang=en" target="_blank" rel="nofollow">http://www.microsoft.com/downloads/...;DisplayLang=en</a>and a driver cleaning program<a href="http://downloads.guru3d.com/download.php?det=745" target="_blank" rel="nofollow">http://downloads.guru3d.com/download.php?det=745</a>Once you have both files downloaded, you will need to reboot your PC in SAFEMODE.  To Get to Safe mode you will need to restart your PC.  As soon as it turns back on, start holding down the F8 Key. You should be offered a option screen then instead of it booting into Windows right away. You will want to select SAFE MODE with NETWORKING. Windows will now load, but it will look different from what you are used to.  Install and use the Driver Cleaner program, this will totally remove any old drivers for your video card.After it is finished go ahead and install the DirectX.  After this is installed, you will need to reboot the PC, and load it into SAFEMODE again.  This time go ahead and install the Video card drivers. Once done, go ahead and reboot the PC normally and try again to start the game.If all goes well, the game will load perfectly, and you should have no errors.Best of luck! 

[Leckling]

I did all of this and it didn't change anything.I can play just fine with other characters, its only this one character that tried to enter my house in Neriak that got bugged (and its happening to multiple people, not just me)

[TSR-DanielH]

<cite>Leckling wrote:</cite><blockquote>I did all of this and it didn't change anything.I can play just fine with other characters, its only this one character that tried to enter my house in Neriak that got bugged (and its happening to multiple people, not just me)</blockquote><p>Greetings,</p><p>You may want to download the optional content through the launchpad.  We have heard reports that one of the optional files is actually a necessary file for neriak housing.  We're still investigating this, but its something you may want to try.</p>