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View Full Version : Guild Bank - Members unable to withdraw


Deca
06-08-2008, 08:57 PM
<p>Guild members have been given the permissions to see & withdraw from specific banks. When they view the guild bank, it states:</p><p><span style="color: #00cc00;">Desposits Allowed</span></p><p><span style="color: #00cc00;">Withdrawals Allowed</span></p><p>However, when they attempt to make a withdrawal, they get the following error message:</p><p> "<span style="color: #ff0000;">You can't withdraw any items from the guild bank at this time</span>"</p><p>I have tried to reset this (thinking that something was hung) by re-configuring the bank settings to be Unlimited, but this did not help.</p><p>I have tried to reset this by re-configuring the bank settings to be Limited with 100 withdrawals & this did not help.</p><p>I have toggled their permissions, on/off, again this did not help.</p><p>We've logged on/off, closed & reopen the bank vaults, but all did not work.</p><p>This is impacting members who are not using an UI mods.</p><p>I've petitioned in-game and waited for hours....but nobody has responded.</p><p>Any idea on how to fix this?</p>

TSR-TrevorG
06-09-2008, 10:39 PM
Not being a leader or officer in a guild I could not say for sure.  I believe there is a changeable limit to how much people can remove in a particular amount of time.

Daysy
06-09-2008, 10:44 PM
There are limits other than those you can set. Even as guild leader there are restrictions as to the number of items I can move around within a particular time. It often happens while I'm busy cleaning out the bank that I have to stop and wait an hour or so before continuing.

Deca
06-10-2008, 04:00 AM
<p><cite><cite>TSR-TrevorG wrote:</cite><blockquote>Not being a leader or officer in a guild I could not say for sure.  I believe there is a changeable limit to how much people can remove in a particular amount of time.</blockquote></cite></p><p><cite></cite></p><p><cite></cite></p><p><cite>Daysy wrote:</cite></p><blockquote>There are limits other than those you can set. Even as guild leader there are restrictions as to the number of items I can move around within a particular time. It often happens while I'm busy cleaning out the bank that I have to stop and wait an hour or so before continuing.</blockquote><p>Both of you are correct in that there are limits to a 24 hour period. However, this problem has persisted for over a week without anyone being able to withdraw anything. I am the GL & I have configured the Guild bank to allow Unlimited amounts of withdrawals as well as 100 items/per 24hout period. Yet, again, it has not worked. </p><p>Any other ideas?</p><p>Can a mod or GM or anyone help? </p>

Daysy
06-10-2008, 10:24 AM
If you still have no response to your /petition then send another. It's strange it's taken so long, mine are always answered pretty promptly.

TSR-DanielH
06-10-2008, 04:39 PM
<cite>Deca wrote:</cite><blockquote><p>Both of you are correct in that there are limits to a 24 hour period. However, this problem has persisted for over a week without anyone being able to withdraw anything. I am the GL & I have configured the Guild bank to allow Unlimited amounts of withdrawals as well as 100 items/per 24hout period. Yet, again, it has not worked. </p><p>Any other ideas?</p><p>Can a mod or GM or anyone help? </p></blockquote>The GMs don't typically handle the forums, but I should be able to help with that problem.  If you can look up the reference number of your ticket with the GMs then go ahead and PM it to me.  I will make sure that it goes to the correct people.

Deca
06-12-2008, 06:04 PM
<cite>TSR-DanielH wrote:</cite><blockquote>The GMs don't typically handle the forums, but I should be able to help with that problem.  If you can look up the reference number of your ticket with the GMs then go ahead and PM it to me.  I will make sure that it goes to the correct people.</blockquote><p>Thanks for the reply. </p><p>A GM was able to help me out today.</p>

TSR-DanielH
06-12-2008, 07:26 PM
<p>Nice</p><p> /high5</p>