How can I change website poined to by Eq2players?

[ScottAdams]

My guild hasn't used the eq2players website for years but it still points people there from the leader boards. How can I change where it thinks my guild's web site is located? I notice other guilds do point to non-SOE sites.

[Darq]

i would like to know that aswell

[Hellswrath]

So I started writing up a quick explanation on how to do this. First, sign in to EQ2Players. Then, go to your guild profile and select "Manage a Guild Website". This will bring you to a screen where you need to select which character has guild leader rights. Note: You MUST have guild leader status to change these settings. Then you would normally go to the settings option at the bottom of the list on the next page. However, what you need to do now is petition SOE to fix their website so that you can have access to your own settings again. That's right, it's broken. Just found out while trying to give you guys a good walk-through. For future reference, once you get past this you would want to "create a custom domain", or something similar. Basically, you just find the option that allows you to type in the address of your guild website and that's it. But due to the site mechanics being broken, I can't help you further. Hope you guys can access your own guild's settings better than I can right now. <img src="/smilies/8a80c6485cd926be453217d59a84a888.gif" border="0" alt="SMILEY" /> Hope that helps in the right direction at least.

[Darq]

Thank you Hellswrath, it worked <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" />

[Hellswrath]

Glad to hear it.  Maybe it's just my account that is bugged.  I will try submitting a petition.

[Russ]

<cite>Hellswrath@Blackburrow wrote:</cite><blockquote>So I started writing up a quick explanation on how to do this. First, sign in to EQ2Players. Then, go to your guild profile and select "Manage a Guild Website". This will bring you to a screen where you need to select which character has guild leader rights. Note: You MUST have guild leader status to change these settings.</blockquote>It brings you to a screen that lets you select which character to use to manage your site, All my alts are guild leaders and none of them can manage my guild website, a character that left and was delete sometime ago set the website up, so im just perm locked out, its pathetic and been like it for a long time, despite asking for technical help more than once

[ScottAdams]

Still broken for me! Anyone else having this problem?

[Cronqar]

<p>I noticed the other day that my guild is not showing on eq2players. So I thought it might be a setting on the website to make it public. However I can not gain Admin Rights to this guild where I have been leader for over 3 years and have made some changes to the site a couple of years ago, therefore had Admin Rights (even though that I was the only account on this guild at this time as well). I attributed this issue to the fact that I am the only account on this guild , even though that I was able to make changes to the site at one point, and petitioned it. The answer was that the issue has been reproduced and send to the Development team. This was beginning of October. In the meantime I worked with some friends and invited twinks to the guild. The guild now has 5 different accounts on it and I still cannot gain the Admin Rights. On another guild which also has only 5 accounts on it, I do have Admin Rights with a twink as tested but it took about 3 tries to let me log in to this site.</p> <p>I also added the extra features for 2.99$ on my account in case this was needed. But it made no difference. Otherwise those features seem to be somewhat useless, but that is something everyone has to decide for themselves.</p> <p>I invited a 6th account today into the guild see if this changes anything? With the refresh rate of eq2players I should have the answer in a few days. But I heard already after asking larger guilds that those eq2players guildsites are in general a "roll of the dice" if you have the Admin Rights or not. Something is out of whack and not really working here.</p>

[Demio]

<p>My account personally has not been updated since Ocy 8th I have seen some players updated since such as player of the day which is recently updated.</p>

[Hellswrath]

<p>Not to derail the subject, but why are you using my character sig, Cronqar?  I'm blushing, really, but without some sort of explanatory message, it kind of weirds me out. <img src="/eq2/images/smilies/385970365b8ed7503b4294502a458efa.gif" border="0" /></p><p>Luko, wrong thread.  The good news, however is that there are plenty of "character not updating" threads for you to choose from, as the website is still broken without any hope of it being fixed as our concerns have not even been noted by SOE.</p><p>This issues with guild leaders being locked out of the admin functions still hasn't been fixed.</p>

[Cronqar]

<p><p><span style="font-size: small; font-family: arial,helvetica,sans-serif;"><span style="font-size: small; font-family: arial,helvetica,sans-serif;"><p><span style="font-size: 9pt; color: #ffffff; font-family: Verdana;">Sorry to derail further, but I am using my Sig as far as I can tell.  It must be a little hick-up on the site, which wouldn't be really that surprising, wouldn't it?</span></p><p><span style="font-size: 9pt; color: #ffffff; font-family: Verdana;">Back to the topic of having no access to your eq2players website. I have the sixth account in the guild now for some 36 hours. This one still doesn't show on eq2players as a guildmember (Luko wasn't that far off, since this mess is all related somehow). And of course I still cannot gain access to the Admin Rights.</span></p><span style="font-size: small; font-family: arial,helvetica,sans-serif;"><span style="font-size: small; font-family: arial,helvetica,sans-serif;"><p><span style="font-size: 9pt; color: #ffffff; font-family: Verdana; mso-fareast-font-family: Batang; mso-bidi-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: KO; mso-bidi-language: AR-SA;">I am patient, I can wait but it somehow seems a bit senseless since pretty much this entire website including support sites is a decaying sunken wreck at best. And who really knows for how long this has been going on?</span></p></span></span></span><span style="font-size: small; font-family: arial,helvetica,sans-serif;"></span></span></p></p>

[Hellswrath]

<p>Hmmm, sorry Cronq.  It appears it was a glitch.  lol, I even did a search on your other threads to see if it was just a glitch on this one before posting that.  First time I've seen <em>that</em> particular occurrence.  And no, not surprising at all. <img src="/eq2/images/smilies/8a80c6485cd926be453217d59a84a888.gif" border="0" /></p><p>As for Luko, he was completely off.  This thread is about admin rights access on EQ2Players, which aren't working for people who have been in a GL positions for well over two years and had access before.</p><p>New players to a guild updating to the website is a separate problem.  Not arguing the relative importance of these issues, just where they should be addressed.  On a side note, it looks like his post was moved, so it is a moot point.</p><p>Your best bet to getting this solved is a petition, since this forum has obviously been abandoned by everyone at SOE except the mods and non-EQ2players tech support.</p>

[Cronqar]

<p>You seem to be right, Lukos post has been moved. It appears that someone with Admin Rights is reading along here^^.</p><p>I did of course petitioned on the issue and believe that I explained the issue somewhat clearly. I am going to copy/paste the petition and answer below. Maybe this will jog something somewhere.</p><p><span style="font-size: xx-small;">Hello **TSR name.,Thank you for your reply. Unfortunately doesn't it answer or touch my problem. I probably shouldn't have combined 2 questions in one petition. Let me try and explain the issue again that I do not have Admin Rights on my eq2players Guild Website.1. My character, Crescent, is the leader of the guild "The Whole Of The Moon" on Valor. He is the only member and Leader of this guild. When I try to log into the guild website over following link:</span><span style="font-size: xx-small;"><span style="color: #339966;">Character SelectionManage Your Existing WebsitesGuild: The Whole Of The Moon (Valor)Crescent (Absolutely a Lunatic)</span>2. I will get to the Guild Website Administration page</span><span style="font-size: xx-small;"><span style="color: #339966;">Guild Website AdministrationArticle AdministrationPost News, FAQs or other types of articles on your website.Image AdministrationUpload, modify or delete screenshots or Images for your website.Link AdministrationCreate links to your favorite web sites in this menu.Site Security & DesignCustomize the layout and look of your website. Add or edit users and modify security access for administration of the website.</span>3. Clicking on any of the provided links will produce following message.</span><span style="font-size: xx-small;"><span style="color: #339966;">Unauthorized AccessSorry, but you are not authorized to access the page you have requested.If you entered the url directly into your browser, please check it and try again. Otherwise, your session may have expired. Please try signing in again.</span>4. Signing in again will produce the same results.5. As a test, I got Admin Rights granted by a guildleader of a different guild, where my Twink, Saqred, plays. There, I do have full rights and no problems whatsoever.6. I do know from friends in similar situations with solo Guilds, that have the same issues as well as the issue that the guilds are not showing in the "search" function in eq2players.Could you confirm with me if this is a known issue which might be related to the # of guildmembers that is below the requiered 6 to start a guild. Or ist there something else since I did make some changes to the website being the only member. Therefore I did have the Admin Rights at one point even though I was the only member. (Website editing done: Submitted By: Crescent Mar 12, 2006 )Thank you for your time,Crescent Moon</span></p><p><span style="font-size: x-small;">Here is the reply, dated 10/06/2008.</span></p><p><span style="font-size: xx-small;">Greetings,Thank you for contacting Sony Online Entertainment. I have reproduced the issue you have experienced and have escalated this information to our development team to investigate further and resolve. Unfortunately, this issue may take some time to fully resolve, I will contact you back one I receive an update.If you have any questions or concerns, please respond directly to this email and it will re-open the incident and we will respond to you as soon as we are able.Regards,**TSR name**Technical Support RepresentativeSony Online Entertainment</span></p><p><span style="font-size: xx-small;"><span style="font-size: x-small;">So, I am waiting and waiting.......</span></span></p><p><span style="font-size: xx-small;"><span style="font-size: x-small;">On a side note, notice the friendly invitation to "respond directly to this email". Guess what? Responding directly with hitting "reply" will get you following notification in your Inbox. More to that in a different thread here in the Support-Forum to a character transfer gone scetchy (too lazy to dig the link out right now)</span></span></p><p><span style="font-size: xx-small;"><p>Your recent incident update was from an email address not associated with the incident. In an effort to maintain the security of information, we cannot update the incident using this email address. If you are the incident owner and your email address has changed, or you want to be able to update the incident using this email account, please update your contact information using the following link, then resubmit your update.<a href="http://help.station.sony.com/cgi-bin/soe.cfg/php/enduser/acct_login.php?p_next_page=myprofile.php" target="_blank">http://help.station.sony.com/cgi-bi...e=myprofile.php</a></p></span></p>

[Demio]

<p><cite>Cronqar wrote:</cite></p><blockquote><p>You seem to be right, Lukos post has been moved. It appears that someone with Admin Rights is reading along here^^.</p></blockquote><p>No Luko post didnt get moved I changed my name. =) So I suppose they are not lurking here.</p><p>My point is when you make changes ingame it doesn't get reflected to the EQ2player website right away as it may take a few of something since it seems it is not days.</p>

[Demio]

<p><cite>Hellswrath@Blackburrow wrote:</cite></p><blockquote><p>As for Luko, he was completely off.  This thread is about admin rights access on EQ2Players, which aren't working for people who have been in a GL positions for well over two years and had access before.</p></blockquote><p>I wouldnt have known he was a guild leader for more then 1 hour from the original post.</p>

[Hellswrath]

<p><cite>Demio@The Bazaar wrote:</cite></p><blockquote><p><cite>Cronqar wrote:</cite></p><blockquote><p>You seem to be right, Lukos post has been moved. It appears that someone with Admin Rights is reading along here^^.</p></blockquote><p>No Luko post didnt get moved I changed my name. =) So I suppose they are not lurking here.</p><p>My point is when you make changes ingame it doesn't get reflected to the EQ2player website right away as it may take a few of something since it seems it is not days.</p></blockquote><p>lol, you tricksy persons yous are.  Didn't even realize it was just a name change.  Anyway, the mods do read in here as well, they just can't really help us much.  That should be up to the website team to note this board or maybe even the community managers to make us feel like we are a useful aspect of their community.  Neither have done so in a rather long time.  But that's for another thread. <img src="/smilies/8a80c6485cd926be453217d59a84a888.gif" border="0" alt="SMILEY" /></p><p>I understood your point, and I know that some people may be coming here with this problem shortly after being made GLs and before EQ2Players has had a chance to update them as such.  However, this is well documented by people who have been GLs for quite some time.  So the issue resides with EQ2Players.  The issue with EQ2Players updating infrequently (if at all) is another matter entirely.  Important, but off topic for this thread.</p><p>If your intention was to tie it in to the issues with admin access to guild websites, it needed some sort of mention of that.  As it was, it just looked like an off topic post.</p><p><cite>Demio@The Bazaar wrote:</cite></p><blockquote><p><cite>Hellswrath@Blackburrow wrote:</cite></p><blockquote><p>As for Luko, he was completely off.  This thread is about admin rights access on EQ2Players, which aren't working for people who have been in a GL positions for well over two years and had access before.</p></blockquote><p>I wouldnt have known he was a guild leader for more then 1 hour from the original post.</p></blockquote><p>You lost me on what you were trying to say here.</p><p><cite>Cronqar wrote:</cite></p><blockquote><p>You seem to be right, Lukos post has been moved. It appears that someone with Admin Rights is reading along here^^.</p><p>I did of course petitioned on the issue and believe that I explained the issue somewhat clearly. I am going to copy/paste the petition and answer below. Maybe this will jog something somewhere.</p><p><span style="font-size: xx-small;"><span style="font-size: x-small;">So, I am waiting and waiting.......</span></span></p><p><span style="font-size: xx-small;"><span style="font-size: x-small;">On a side note, notice the friendly invitation to "respond directly to this email". Guess what? Responding directly with hitting "reply" will get you following notification in your Inbox. More to that in a different thread here in the Support-Forum to a character transfer gone scetchy (too lazy to dig the link out right now)</span></span></p><p><span style="font-size: xx-small;"><p>Your recent incident update was from an email address not associated with the incident. In an effort to maintain the security of information, we cannot update the incident using this email address. If you are the incident owner and your email address has changed, or you want to be able to update the incident using this email account, please update your contact information using the following link, then resubmit your update.</p></span></p></blockquote><p>Thanks for the update on what you are hearing back from CSRs.  I'm disappointed that no further information was requested from you so that they can try to track down the problem.  I would hope any information regarding this problem would find its way to this thread, but the current trend renders that unlikely.</p><p>Please post any updates you get about this, and thanks for sharing!</p>

[Cronqar]

<p>It is about 1 month from the date of the original petition in regards to missing Admin Rights to the eq2players guildsites. In the meantime I was busy and inviteted twinks to see if there is a difference if you have 6 seperate accounts in the guild. The 6th account got invited about 2 weeks ago and unfortunately is still not showing in the guild roster. Neither has anything changed in regards to the Admin Rights. I still have no access.</p>

[Cronqar]

<p>A quick update in regards to the Admin Rights on the eq2players.com guildsites. We now have 7 active individual acounts in this guild acording to the guildwindow ("U") in game. One char name of one acount is still not showing on eq2players, but he hasn't made it of the island yet due to time restrictions^^.</p><p>It is still not possible to gain Admin Rights to the guild site, add anything, make changes or something. Useless Cybertrash someone created who is possibly not there anymore and whoever has this now on his desk can **choose one** 1. not figure out what went wrong 2.has too much other work on his desk 3. spends his workhours playing eq2 4. gets violently sick, every time when looking at this mess.</p>

[Megera]

<p>Its kind of irritating - our guild has leveled well past 40 but i can't get in to update that information.  can't do much of anything to it. </p><p>this seemed like such a wonderful feature and i was really excited to see it - and that excitment has turned to disgust. </p>