Returning Player - Crashing.

[Abronz]

<p>Hello.</p><p> Returning player here.  Seems EQ2 crashes during different times during startup.</p><p>1.  Game will crash at the Loading UI screen when logging directly into a character.  I do not crash to the desktop, the whole computer freezes up.</p><p>2.  From the character select screen I can load and play the game only using select characters.  Seems my newer characters will not load.  From what I can tell, only 3 out of my 7 will load up and play.</p><p>I did a full file scan and no problems detected.  The only thing I think may be a issue is the fact that I am using the newest nvidia beta driver.</p><p>For the guys having the same issue, are you using the beta 175 drivers at all?</p><p> I can post DXDIAG and other computer specs if requested.</p><p>Thanks.</p>

[TSR-TrevorG]

Could you post your DXDIAG, just the first part should be fine.

[Abronz]

<p>------------------System Information------------------Time of this report: 6/6/2008, 14:25:54       Machine name: VISTA-X64-PC   Operating System: Windows Vista^TM Home Premium (6.0, Build 6001) Service Pack 1 (6001.longhorn_rtm.080118-1840)           Language: English (Regional Setting: English)System Manufacturer: System manufacturer       System Model: System Product Name               BIOS: Phoenix - AwardBIOS v6.00PG          Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 6000+ (2 CPUs), ~3.0GHz             Memory: 4094MB RAM          Page File: 1480MB used, 8656MB available        Windows Dir: C:Windows    DirectX Version: DirectX 10DX Setup Parameters: Not found     DxDiag Version: 6.00.6001.18000 32bit Unicode</p><p>------------DxDiag Notes------------      Display Tab 1: No problems found.        Sound Tab 1: No problems found.        Sound Tab 2: No problems found.        Sound Tab 3: No problems found.          Input Tab: No problems found.</p><p>--------------------DirectX Debug Levels--------------------Direct3D:    0/4 (retail)DirectDraw:  0/4 (retail)DirectInput: 0/5 (retail)DirectMusic: 0/5 (retail)DirectPlay:  0/9 (retail)DirectSound: 0/5 (retail)DirectShow:  0/6 (retail)</p><p>---------------Display Devices---------------        Card name: NVIDIA GeForce 8800 GT      Manufacturer: NVIDIA        Chip type: GeForce 8800 GT         DAC type: Integrated RAMDAC       Device Key: EnumPCIVEN_10DE&DEV_0611&SUBSYS_11701462&REV_A2   Display Memory: 2284 MB Dedicated Memory: 493 MB    Shared Memory: 1791 MB     Current Mode: 1280 x 1024 (32 bit) (60Hz)          Monitor: Generic PnP Monitor      Driver Name: nvd3dumx.dll,nvd3dum,nvwgf2umx.dll, nvwgf2um   Driver Version: 7.15.0011.7516 (English)      DDI Version: 10Driver Attributes: Final Retail Driver Date/Size: 5/2/2008 22:46:00, 8113664 bytes      WHQL Logo'd: n/a  WHQL Date Stamp: n/aDevice Identifier: {D7B71E3E-4551-11CF-8E6A-7B3102C2CA35}        Vendor ID: 0x10DE        Device ID: 0x0611        SubSys ID: 0x11701462      Revision ID: 0x00A2      Revision ID: 0x00A2      Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C ModeVC1_B ModeWMV9_B ModeVC1_A ModeWMV9_A  Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive                    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY                    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch                    {B338D50D-A64A-4790-AC01-475B64252A78}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch                    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive                    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY                    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch                    {B338D50D-A64A-4790-AC01-475B64252A78}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch                    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive                    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY                    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch                    {B338D50D-A64A-4790-AC01-475B64252A78}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch                    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive                    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY                    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch                    {B338D50D-A64A-4790-AC01-475B64252A78}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch                    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                   {B338D50D-A64A-4790-AC01-475B64252A78}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                   {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                   {B338D50D-A64A-4790-AC01-475B64252A78}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                   {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                   {B338D50D-A64A-4790-AC01-475B64252A78}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                   {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                   {B338D50D-A64A-4790-AC01-475B64252A78}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                   {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                   {B338D50D-A64A-4790-AC01-475B64252A78}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                   {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                   {B338D50D-A64A-4790-AC01-475B64252A78}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=     DDraw Status: Enabled       D3D Status: Enabled       AGP Status: Enabled</p><p>-------------Sound Devices-------------            Description: Speakers (High Definition Audio Device) Default Sound Playback: Yes Default Voice Playback: Yes            Hardware ID: HDAUDIOFUNC_01&VEN_11D4&DEV_198B&SUBSYS_104381F6&REV_1002        Manufacturer ID: 1             Product ID: 100                   Type: WDM            Driver Name: HdAudio.sys         Driver Version: 6.00.5840.16387 (English)      Driver Attributes: Final Retail            WHQL Logo'd: n/a          Date and Size: 11/1/2006 22:28:10, 273920 bytes            Other Files:         Driver Provider: Microsoft         HW Accel Level: Basic              Cap Flags: 0x0    Min/Max Sample Rate: 0, 0Static/Strm HW Mix Bufs: 0, 0 Static/Strm HW 3D Bufs: 0, 0              HW Memory: 0       Voice Management: No EAX(tm) 2.0 Listen/Src: No, No   I3DL2(tm) Listen/Src: No, NoSensaura(tm) ZoomFX(tm): No</p><p>            Description: Headphones (High Definition Audio Device) Default Sound Playback: No Default Voice Playback: No            Hardware ID: HDAUDIOFUNC_01&VEN_11D4&DEV_198B&SUBSYS_104381F6&REV_1002        Manufacturer ID: 1             Product ID: 100                   Type: WDM            Driver Name: HdAudio.sys         Driver Version: 6.00.5840.16387 (English)      Driver Attributes: Final Retail            WHQL Logo'd: n/a          Date and Size: 11/1/2006 22:28:10, 273920 bytes            Other Files:         Driver Provider: Microsoft         HW Accel Level: Basic              Cap Flags: 0x0    Min/Max Sample Rate: 0, 0Static/Strm HW Mix Bufs: 0, 0 Static/Strm HW 3D Bufs: 0, 0              HW Memory: 0       Voice Management: No EAX(tm) 2.0 Listen/Src: No, No   I3DL2(tm) Listen/Src: No, NoSensaura(tm) ZoomFX(tm): No</p><p>            Description: Digital Output Device (SPDIF) (High Definition Audio Device) Default Sound Playback: No Default Voice Playback: No            Hardware ID: HDAUDIOFUNC_01&VEN_11D4&DEV_198B&SUBSYS_104381F6&REV_1002        Manufacturer ID: 1             Product ID: 100                   Type: WDM            Driver Name: HdAudio.sys         Driver Version: 6.00.5840.16387 (English)      Driver Attributes: Final Retail            WHQL Logo'd: n/a          Date and Size: 11/1/2006 22:28:10, 273920 bytes            Other Files:         Driver Provider: Microsoft         HW Accel Level: Basic              Cap Flags: 0x0    Min/Max Sample Rate: 0, 0Static/Strm HW Mix Bufs: 0, 0 Static/Strm HW 3D Bufs: 0, 0              HW Memory: 0       Voice Management: No EAX(tm) 2.0 Listen/Src: No, No   I3DL2(tm) Listen/Src: No, NoSensaura(tm) ZoomFX(tm): No</p>

[TSR-TrevorG]

Can you PM me your station name and characters that will not load.

[Abronz]

<p>This seems to be a graphics bug of some sort.</p><p>When I log into the character select screen, I drop the settings down to "very high performance".  I then can log into any character and play.</p><p>Once logged on to the first character I want to play, I bump the settings back up to "very high graphics".  I then can log any player on and play.  I can even exit the game and restart it with those settings and play any character.</p><p>Once I reboot the machine and try to log in again, the game causes the computer to freeze.</p><p>I then have to reboot, log into the character select and set the settings to "very high performance" again to log back on.</p><p>Hope this helps you guys figure out what is wrong.  I do want to play the game again but I do not want to go through this hassle trying to log in.  I let the guys in charge come up with a fix.  In the mean time, I'll check back here often to see if this is fixed.</p><p>Thanks</p>

[TSR-DanielH]

<p>Sounds like it may be a heat issue.  Have you checked to make sure all your fans are spinning and that they are clear of lint/dust?</p><p>Also, do you know which zone those characters are in(the ones you can't load)?  Are they in a different location from the ones you can load?</p><p>Keep us updated.</p>

[Abronz]

<p>This is the same issue as these guys are having:</p><p><a rel="nofollow" href="http://forums.station.sony.com/eq2/posts/list.m?topic_id=420015" target="_blank">http://forums.station.sony.com/eq2/...topic_id=420015</a></p><p>I'll post on that thread and update there.</p>

[TSR-TrevorG]

Any luck on this issue over the weekend?

[Allora]

Have you downloaded all of your windows updates? I installed an optional update to my wireless connection a week ago and immediately got his problem. I logged into the game, tried to zone and the computer froze. Every time I tried to log into the game after that it froze at the 'loading ui resources' screen. It froze the whole computer, not just the game. Luckily I had a restore point from before the update, restored the computer and no more problems. I'm using windows vista 64.