This version of Microsoft Vista...

[Glenolas]

<p>that you're running may cause EverQuest II to have resource problems.  Please install the latest Windows Service Pack.</p><p>I get this message everytime I log in in the past few weeks, and have to click thru it.  Any ideas why?</p><p>I have had daily updates turned on since I got the computer in November.   Visiting MS website shows I need NO updates.   </p><p>In reviewing Windows Vista Service Pack 1 on the MS site, it says that's merely an aggregate of past updates as of April, so they could sell computers with that version.   If you have Windows automatic updates enabled (I do) then you have it automatically.</p><p>Again,  what do I do to  stop getting the message?</p>

[TSR-TrevorG]

Not using VISTA myself so I apologize for any ineptness.Have you tried to turn off auto update windows? Do you get this with any other program/game?

[Miladi]

<cite>Glenolas wrote:</cite><blockquote><p>that you're running may cause EverQuest II to have resource problems.  Please install the latest Windows Service Pack.</p><p>I get this message everytime I log in in the past few weeks, and have to click thru it.  Any ideas why?</p><p>I have had daily updates turned on since I got the computer in November.   Visiting MS website shows I need NO updates.   </p><p>In reviewing Windows Vista Service Pack 1 on the MS site, it says that's merely an aggregate of past updates as of April, so they could sell computers with that version.   If you have Windows automatic updates enabled (I do) then you have it automatically.</p><p>Again,  what do I do to  stop getting the message?</p></blockquote><p>I just recently built a new computer and installed Vista on it and after getting all the updates that Vista said were available, I still didn't have Service Pack 1 (SP1). I had the same message showing up everytime I ran EQ2 as well and couldn't figure out why I couldn't get rid of it. I finally found the stand alone version of SP1 and downloaded that. Problem solved.</p><p>You can find the standalone download version of sp1 here:</p><p><a href="http://www.microsoft.com/downloads/details.aspx?FamilyId=B0C7136D-5EBB-413B-89C9-CB3D06D12674&displaylang=en" rel="nofollow" target="_blank">http://www.microsoft.com/downloads/...&displaylang=en</a></p><p>Or the 64 bit version here:</p><p><a href="http://www.microsoft.com/downloads/details.aspx?FamilyId=874A414B-32B2-41CC-BD8B-D71EDA5EC07C&displaylang=en" rel="nofollow" target="_blank">http://www.microsoft.com/downloads/...&displaylang=en</a></p><p>Try installing one of those, depends on which version of Vista you're running, either the 32bit version or the 64bit version, and see if that fixes it for you as well.</p>

[TSR-DanielH]

Miladian seems to have it right.  Let us know if that corrects the issue, Glenolas.

[Glenolas]

<cite>Miladian wrote:</cite><blockquote><p>I just recently built a new computer and installed Vista on it and after getting all the updates that Vista said were available, I still didn't have Service Pack 1 (SP1). I had the same message showing up everytime I ran EQ2 as well and couldn't figure out why I couldn't get rid of it. I finally found the stand alone version of SP1 and downloaded that. Problem solved.</p><p>You can find the standalone download version of sp1 here:</p><p><a rel="nofollow" href="http://www.microsoft.com/downloads/details.aspx?FamilyId=B0C7136D-5EBB-413B-89C9-CB3D06D12674&displaylang=en" target="_blank">http://www.microsoft.com/downloads/...&displaylang=en</a></p><p>Or the 64 bit version here:</p><p><a rel="nofollow" href="http://www.microsoft.com/downloads/details.aspx?FamilyId=874A414B-32B2-41CC-BD8B-D71EDA5EC07C&displaylang=en" target="_blank">http://www.microsoft.com/downloads/...&displaylang=en</a></p><p>Try installing one of those, depends on which version of Vista you're running, either the 32bit version or the 64bit version, and see if that fixes it for you as well.Y</p></blockquote><p>Yes, but:</p><p>When I go to the stand alone update linked above (on the MS Windows website) it strongly advises me NOT do use the stand alone for just one PC, but to instead to use Windows Update (which is the same as what I've been doing over the past months).   Reading further explains more details as to why.     They repeat that Windows Update completely updates  to SP1 (and beyond) levels,  but avoids some driver reinstall issues still in SP1 standalone, and further avoids a download that's 5x what Window's Update does for the same updates, since most have already been downloaded in the historical past.     </p><p>Microsoft says one thing, SOE says another..... </p><p>My interest is not so much in removing the SOE message but in finding out what the resource issue might be, if anyone actually knows.      </p><p>My guess now, from reading the above responses and perusing the links, is that some windows flag (or lack therof) is being read or used incorrectly by SOE,  and that ignoring the message will not cause any more "resource problems" than the game normally has.       Heck, when they say my account has no characters, I ignore that message too, and just click on in.</p>

[TSR-DanielH]

Please open up the start menu and in the search bar at the bottom, type the following line: msinfo32Once you open that up the very first window should have a line that says "Version" immediately below "OS Name".  Could you possibly provide the contents of that field?  The game doesn't seem to think you have the most up to date version and I believe thats where it checks for the version number.

[Glenolas]

<cite>TSR-DanielH wrote:</cite><blockquote>Please open up the start menu and in the search bar at the bottom, type the following line: msinfo32Once you open that up the very first window should have a line that says "Version" immediately below "OS Name".  Could you possibly provide the contents of that field?  The game doesn't seem to think you have the most up to date version and I believe thats where it checks for the version number.</blockquote><p>OS Name                          Microsoft@ Windows Vista <i>tm</i> Home Premium  Version                             6.0.6000 Build 6000</p>

[Miladi]

Like I stated in my post, I had the exact same problem, Vista didn't show that it had sp1 installed. EQ2 didn't see that it was installed so it gives you the message. Also after I downloaded and installed the standalone sp1, Vista now shows that it has sp1 installed and the popup message from EQ2 went away. This was after running the Windows update several times, and it telling me that there were no more updates available. I found this support KB article on MS's website which might help answer why you don't see the update as being available. <a href="http://support.microsoft.com/kb/948343" target="_blank" rel="nofollow">http://support.microsoft.com/kb/948343</a>

[Wingrider01]

<cite>Miladian wrote:</cite><blockquote>Like I stated in my post, I had the exact same problem, Vista didn't show that it had sp1 installed. EQ2 didn't see that it was installed so it gives you the message. Also after I downloaded and installed the standalone sp1, Vista now shows that it has sp1 installed and the popup message from EQ2 went away. This was after running the Windows update several times, and it telling me that there were no more updates available.I found this support KB article on MS's website which might help answer why you don't see the update as being available. <a rel="nofollow" href="http://support.microsoft.com/kb/948343" target="_blank">http://support.microsoft.com/kb/948343</a></blockquote><p>Was going yo point you to that KB article, 90 percent of the time it is Cause 5 that prevents the update to SP1, drivers for some hardware devices are the biggest headaches I have seen in Vista.  If Windows Update detected a driver that was in the list that it keeps that has known issues with the service pack it would never show up. In one of my machines, the driver as for the raid array that I used for data storage. The company had been out of business for a couple of years but the XP driver worked under Vista. Ended up having to replace the raid card, once I did that SP1 showed up in the Windows Update window. </p><p>One of the complaint's I have about the delivery method of SP1 - the windows update does not give enough information on why something is not there. Point in case, I knew SP1 was available, but had no indication that my raid driver was preventing it from being installed on the one machine. Would have been nice if they would have siad something.</p>

[TSR-DanielH]

Glenolas,Assuming you have Service pack 1 installed, it should say so on the line that tells you the version.  The knowledge base article Miladian posted gives you the possible causes and how to resolve each problem.  I haven't witnessed any problems from simply installing from the standalone, but you may want to go through that knowledge base article and find out why its happening on your computer.Once service pack 1 has been installed one way or another, you should not receive that error message any more.

[Glenolas]

<cite>Miladian wrote:</cite><blockquote>Like I stated in my post, I had the exact same problem, Vista didn't show that it had sp1 installed. EQ2 didn't see that it was installed so it gives you the message. Also after I downloaded and installed the standalone sp1, Vista now shows that it has sp1 installed and the popup message from EQ2 went away. This was after running the Windows update several times, and it telling me that there were no more updates available.I found this support KB article on MS's website which might help answer why you don't see the update as being available. <a rel="nofollow" href="http://support.microsoft.com/kb/948343" target="_blank">http://support.microsoft.com/kb/948343</a></blockquote><p>Both your comments above are useful.   I find I do not have the notification in Computer/properties/Windows Edition that would indicate SP1 installed, despite windows assurances to the contrary.</p><p> When I dig through the root causes (1-7) in your  KB link,  I find the only one I can't self diagnose without a lot of work is the problem with SP1 not being offered if they (windows) decide a driver on the system is not to their liking.   It's a relatively new computer, without any strange devices hanging from it, so drivers should be okay and appear to be working as expected.  I'm in the don't ask don't tell area on them at the moment, as I cannot afford the time to dig deeply, and repair if needed.  </p><p>The small war between MS and many vendors over signed, unsigned, valid, invalid, etc drivers is not something I want to get into the crossfire of.   NVidia seems to be constantly at war with them, and my Nvidia 8800 GT OC may or may not have it's latest drivers installed, depending on the whim of Windows Vista.    </p><p>If windows SP1 is diagnosing me as unworthy, but not bothering to specify why,  I'll just have to get on with life without the flag set.   I cannot take the risk of being shut down trying to find/reinstall video or audio drivers  when devices are working.</p><p>Thanks for the taking the time and giving insights.</p>