:creating entities :Lost connection to server! :VISTA

[swadawda]

<p>when i start the game from either the lauchpad or the quick start and then press play i get stuck and creating entities and after a second or two i get the message "Lost connection to server"</p><p> this is rly bugging me off... i just bought this new computer with vista on it and i guess that's the source of the problem i have tried many of the tips & tricks on the forum regarding new vista computers for example</p><p><b>1. Right click on the program launch icon</b></p><p><b>2. Left click on "Properties".</b></p><p><b>3. In the new window that pops up click on the "Compatibility" tab.</b></p><p><b>4. In the "Compatibility Mode" area check the box next to "Run this program in compatibility mode for:"</b></p><p><b>5. In the drop down list make certain that "Windows XP (Service Pack 2)" is selected.6. Under "Privilege Level" make certain that the box next to "Run this program as administrator" is checked.</b></p><p><b>7. Click on "Apply" then click on "Ok".</b></p><p><b>8. Double click on the program launch icon.</b></p><p>and this had no effect.... Please help im dying to play this game with a close friend of mine.</p><p>thx in advanced.</p>

[TSR-TrevorG]

Give a try on power cycling your modem and router (unplug the power for 20 seconds).  I would also try the VISTA fix in my signature.I have yet to see a compatibility mode switch correct this issue.

[swadawda]

<p>well i will try to restart my internet connection tho that will not solve anything i think.</p><p>and the UAC thing is not needed i think i am currently running the game as administrator and therefor i dont need to do this right?</p><p>[Removed for Content] i rly want this to work <img src="/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY" /></p>

[swadawda]

<p>please help me i rly want this to work just like it does on my xp machine... [Removed for Content] vista..</p><p>and how come it gets stuck at creating entities? is there something special about this part of the loading?</p>

[TSR-TrevorG]

Try the Vista fix in my sig. Then we can go from there.

[swadawda]

<p>i have done this and when i click the new shortcut it starts eq2 launcher and then i press play and then tada! the same problem <img src="/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY" />!</p><p>i would like to know how you turn of the UAC i think that might work even if its not recommended.</p><p>so what to do?</p><p>and thx for the help so far <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /> keep it up^^</p>

[swadawda]

<p>okey tried to disable the UAC and had no effect... </p><p>any other tips? </p><p>thx</p>

[Wingrider01]

<cite>swadawda wrote:</cite><blockquote><p>okey tried to disable the UAC and had no effect... </p><p>any other tips? </p><p>thx</p></blockquote>Is the firewall and router configured correctly for the game?

[swadawda]

<p>yes i have tried that doest work .. i think the router is okey since it worked on my XP machine which runs on the same network.</p><p>any more tips? or should i just uninstall vista? <img src="/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY" />((</p>

[Wingrider01]

<cite>swadawda wrote:</cite><blockquote><p>yes i have tried that doest work .. i think the router is okey since it worked on my XP machine which runs on the same network.</p><p>any more tips? or should i just uninstall vista? <img src="/eq2/images/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY<img src="/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY" />" width="15" height="15" />((</p></blockquote><p>Your choice, been running on vista since Nov of 07 when it went gold, and for a year or so prior to that with the  non-public beta's, so it does work.</p><p>locate the following files.</p><p>LP_plugin.exeEQ2.exeEverQuest2.exe</p><p>then for each one, right click them and then choose properties. from there you should see a button to "run as administrator" or something similar, i am not at my vista machine, so i cant remember exactly. in that window, look down it, and a little ways down, you will see a checkbox that does the same thing, but when checked, it runs each time the app is run and does not require you to do it each time it is run. also, there is a checkbox for the compatibility options. check that checkbox, and then make sure it is set to windows xp SP2 in the drop down just underneath it. it defaults to xp SP2, but i am just covering all the bases. then, if there is a button at the bottom of the window that says "apply" click it, then click ok. if there is no "apply" button, then just click ok. </p><p>If that does not work, can you post the directory structure of the install for eq2 please?</p>

[swadawda]

<p>i have done so with EQ2.exe and EverQuest2.exe but LP_plugin is no where to be found not even on my working computer "the xp one"</p><p>please advice</p><p>thx</p>

[swadawda]

owh and here is the directory-->   <p>C:Program FilesSonyEverQuest II</p>

[swadawda]

<p>okey i found LP_Plugin it was in the station map so was just a bit tricky^^ did the whole compability/admin thing on it with out no effect still the same old problem ---></p><p>creating entities and we are stuck. then Lost connection to server!</p>

[swadawda]

<p>okey i just got this strange idea but maybe its network related?</p><p>how do you do that CMD  thing?</p><p>please advice </p><p>ps. sorry for posting like 5times in a row but u have to understand my frustration.</p>

[Wingrider01]

<p>ok lets try and experiment</p><p>1. Make a directroy off the root called games - so the structure would be c:games</p><p>2. In windows explorer, locate the Everquest II directory, right click and select copy</p><p>3. drill down to the c:games directory and paste the everquest II directory from the previous step inside it</p><p>4. once that has completed, locate teh EQ2.exe application, right click and send to desktop as a shortcut</p><p>On the newly created shortcut</p><p>1. Right click on the icon, select properties2. select compatiblity tab3. set to Windows XP-SP2, then click on Run as Administrator4. Apply all changes5. Browse to the Everquest 2 folder in Windows Explorer6. Right click on the folder, select properties7. Click on the security tab8. Click the edit button9. Select users, and under the allow column click full control10. click ok</p><p>After you have done this try launching the game and see what happens. Also verify that the userid you log on to the computer with is a member of the administrators group.</p>

[swadawda]

<p>didnt change anything im afraid <img src="/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY" /> even tried it with the UAC disabled.</p><p>please advice</p>

[Wingrider01]

<cite>swadawda wrote:</cite><blockquote><p>didnt change anything im afraid <img src="/eq2/images/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY<img src="/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY" />" width="15" height="15" /> even tried it with the UAC disabled.</p><p>please advice</p></blockquote>Ok, suspect you have an base issue with the machine, would suggest that you contact the place you purchased the machine from and have them run diagnositics on it.

[swadawda]

<p>yeah maybe i should but u see all the other games work :/ for example steam games,wow,guild wars and so on</p><p>but if u are out of tricks i guess ill just have to uninstal vista :/</p>

[swadawda]

tho i am rly starting to think its network related :/ if so any ideas on how to investiagte this?

[Soulze]

<p>Hi there, i've recently started playing EQ2 again and am having the same problem. </p><p>I believe it is a network problem as I currently am trying to play at Uni using the university's internet. However at home i do not have the 'lost connection to server' error after 'creating entities' has tried to load. The uni internet is connected through a proxy, however i am able to bypass the proxy in order to play online games such as World of Warcraft. I have Vista and have run EQ2 through administrator yet the problem still persists. If you have any information on how i could get EQ2 running again i would be very greatful.</p>

[TSR-TrevorG]

Have you tried as a test to bypass your router and connect directly to the modem yet?

[swadawda]

i will for sure give that a try .

[Soulze]

 I'm not too sure if i can bypass the router and connect straight to the modem, as I live on campus and my Internet port comes straight from the wall so im not sure if there's any way i could. Although im going to try get an IT guy who works here to see if they know how to bypass the router. Also is there any dignosis check i could do to see if is the actual net that is preventing me from playing EQ2?

[TSR-DanielH]

<cite>Soulzeek wrote:</cite><blockquote>Also is there any dignosis check i could do to see if is the actual net that is preventing me from playing EQ2?</blockquote><span class="postbody"><b>Note</b>: These steps are for Windows 2000 and XP.  Steps to generate this information for Windows Vista, 98, and ME are below.To generate your Trace information: <ol><li>Click on the START menu, select RUN and type in CMD and select OK. </li><li>When the "DOS" (black window with grey text) box opens up, type in the following commands exactly as they are shown and press the ENTER key after each line:</li></ol> <ul><li>ipconfig /all >> c:eq2info.txt </li><li>tracert guk.everquest2.com >> c:eq2info.txt </li><li>tracert befallen.everquest2.com >> c:eq2info.txt </li><li>tracert valor.everquest2.com >> c:eq2info.txt </li><li>exit</li></ul>Be advised that each of these commands will take a few moments to complete, so please wait for the prompt before typing the next command.Finally, upon completion of these commands, you will find a file labeled "eq2info.txt " on the root level of your C: drive. You can use the Find command from the Start menu to locate it. Open the file using notepad/wordpad and paste the contents to the appropriate thread.</span><span class="postbody"><b>Note</b>: These steps are for Windows Vista.  Steps to generate this information for Windows 98 and ME are below.To generate your Trace information: <ol><li>Run CMD from your Start menu (the search bar at the bottom of the Start menu) </li><li>When the "DOS" (black window with grey text) box opens up, type in the following commands exactly as they are shown and press the ENTER key after each line:</li></ol> <ul><li>ipconfig /all >> c:eq2info.txt </li><li>tracert guk.everquest2.com >> c:eq2info.txt </li><li>tracert befallen.everquest2.com >> c:eq2info.txt </li><li>tracert valor.everquest2.com >> c:eq2info.txt </li><li>exit</li></ul>Be advised that each of these commands will take a few moments to complete, so please wait for the prompt before typing the next command.Finally, upon completion of these commands, you will find a file labeled "eq2info.txt " on the root level of your C: drive. You can use the Search bar at the bottom of the Start menu to locate it. Open the file using notepad/wordpad and paste the contents to the appropriate thread.</span><span class="postbody"></span>

[Wingrider01]

<cite>Soulzeek wrote:</cite><blockquote> I'm not too sure if i can bypass the router and connect straight to the modem, as I live on campus and my Internet port comes straight from the wall so im not sure if there's any way i could. Although im going to try get an IT guy who works here to see if they know how to bypass the router. Also is there any dignosis check i could do to see if is the actual net that is preventing me from playing EQ2?</blockquote><p>That explains a lot - I doubt you will be able to bypass the router in a campus network since it sits in the data center someplace on campus and your dorm is connected to the LAN.  Suspect that the portsd required for EQ2 are closed, since they are non-standard. </p>

[Soulze]

<p>Well did everything ya said, hopefuly this means something to you, cause it doesn't mean much to me heh.</p><p>Windows IP Configuration</p><p>   Host Name . . . . . . . . . . . . : JVorlow-Asus   Primary Dns Suffix  . . . . . . . :    Node Type . . . . . . . . . . . . : Hybrid   IP Routing Enabled. . . . . . . . : No   WINS Proxy Enabled. . . . . . . . : No   DNS Suffix Search List. . . . . . : mit.csu.edu.au</p><p>Wireless LAN adapter Wireless Network Connection:</p><p>   Media State . . . . . . . . . . . : Media disconnected   Connection-specific DNS Suffix  . : Belkin   Description . . . . . . . . . . . : Intel(R) Wireless WiFi Link 4965AGN   Physical Address. . . . . . . . . : 00-1D-E0-74-67-55   DHCP Enabled. . . . . . . . . . . : Yes   Autoconfiguration Enabled . . . . : Yes</p><p>Ethernet adapter Local Area Connection:</p><p>   Connection-specific DNS Suffix  . : mit.csu.edu.au   Description . . . . . . . . . . . : Atheros L1 Gigabit Ethernet 10/100/1000Base-T Controller   Physical Address. . . . . . . . . : 00-1E-8C-B2-19-DB   DHCP Enabled. . . . . . . . . . . : Yes   Autoconfiguration Enabled . . . . : Yes   Link-local IPv6 Address . . . . . : fe80::4088:5b3e:cf94:b511%10(Preferred)    IPv4 Address. . . . . . . . . . . : 137.166.62.94(Preferred)    Subnet Mask . . . . . . . . . . . : 255.255.255.0   Lease Obtained. . . . . . . . . . : Monday, 2 June 2008 4:57:03 PM   Lease Expires . . . . . . . . . . : Wednesday, 4 June 2008 1:05:45 AM   Default Gateway . . . . . . . . . : 137.166.62.254   DHCP Server . . . . . . . . . . . : 137.166.4.1   DHCPv6 IAID . . . . . . . . . . . : 218111628   DNS Servers . . . . . . . . . . . : 137.166.4.1                                       137.166.68.1   Primary WINS Server . . . . . . . : 137.166.5.31   Secondary WINS Server . . . . . . : 137.166.69.53   NetBIOS over Tcpip. . . . . . . . : Enabled</p><p>Tunnel adapter Local Area Connection* 6:</p><p>   Connection-specific DNS Suffix  . : mit.csu.edu.au   Description . . . . . . . . . . . : Microsoft 6to4 Adapter   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0   DHCP Enabled. . . . . . . . . . . : No   Autoconfiguration Enabled . . . . : Yes   Temporary IPv6 Address. . . . . . : 2002:89a6:3e5e::89a6:3e5e(Preferred)    Default Gateway . . . . . . . . . : 2002:c058:6301::c058:6301   DNS Servers . . . . . . . . . . . : 137.166.4.1                                       137.166.68.1   NetBIOS over Tcpip. . . . . . . . : Disabled</p><p>Tunnel adapter Local Area Connection* 7:</p><p>   Connection-specific DNS Suffix  . : mit.csu.edu.au   Description . . . . . . . . . . . : isatap.mit.csu.edu.au   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0   DHCP Enabled. . . . . . . . . . . : No   Autoconfiguration Enabled . . . . : Yes   Link-local IPv6 Address . . . . . : fe80::200:5efe:137.166.62.94%13(Preferred)    Default Gateway . . . . . . . . . :    DNS Servers . . . . . . . . . . . : 137.166.4.1                                       137.166.68.1   NetBIOS over Tcpip. . . . . . . . : Disabled</p><p>Tunnel adapter Local Area Connection* 10:</p><p>   Media State . . . . . . . . . . . : Media disconnected   Connection-specific DNS Suffix  . :    Description . . . . . . . . . . . : isatap.Belkin   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0   DHCP Enabled. . . . . . . . . . . : No   Autoconfiguration Enabled . . . . : Yes</p><p>Tunnel adapter Local Area Connection* 11:</p><p>   Connection-specific DNS Suffix  . :    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface   Physical Address. . . . . . . . . : 02-00-54-55-4E-01   DHCP Enabled. . . . . . . . . . . : No   Autoconfiguration Enabled . . . . : Yes   IPv6 Address. . . . . . . . . . . : 2001:0:cf2e:308c:486:68b:7659:c1a1(Preferred)    Link-local IPv6 Address . . . . . : fe80::486:68b:7659:c1a1%12(Preferred)    Default Gateway . . . . . . . . . :    NetBIOS over Tcpip. . . . . . . . : Disabled</p>

[TSR-DanielH]

Did you try any of that tracert/pathping tests Soulzeek?  That information will help us a lot when trying to find the cause of this issue.

[Soulze]

Yeah i followed all your steps, however the fourm wasn't big enough for me to post it all so i sent you a private message. When i looked at the file as well everything was Timed out

[Wurmfood]

I noticed this thread died out. Was a solution found, I've tried everything listed in this thread to no avail.

[Joeste]

I'm having this same exact problem. I tried all of the above suggestions with no prevail. I really want to play this game after a 10 hour download! Please help me out!

[SABeefeater]

<p>I'm sorry to resurrect this old thread, but I recently got a new computer on Vista.  I too am now getting the same error, and have tried everything mentioned in this thread.  Every time I log in, it gets me to the point of "Creating Entities" on the way to the Character Select screen.  Then it pauses for a good 30-60 seconds and finally goes to the screen, with the message "Lost Connection to Server!" and I'm forced to exit.  It doesn't freeze or anything, it just disconnects me.  To rule out a router/connection problem, I tried it on my old computer (running XP as opposed to Vista) and it loaded up fine.</p><p>Has anyone found a solution to this yet?  I waited patiently through the many hours of downloading to play this game on my new rig and everything I've tried has failed.  Please!  Anyone!  Help!</p>

[Klaktar]

<p>I'm trying to help SABeefeater there with this issue, and I'm at his house with my Vista laptop. On the same wireless network, EQ2 runs fine on my laptop, but his PC still has these issues. He even tried his account on my laptop and got into the game just fine. So, it would appear to be an issue with EQ2, I'm guessing the launcher isn't downloading certain files.</p><p>Would be nice if tech support could actually find a fix for this.</p>

[Darktalker]

<p>I have exactly the same problem after the hotfixe of december 11 2008</p><p>anybody helps ?</p>

[Darkor]

<p>Same problem with a Vista Notebook wit ha wireless UMTS/HSDPA connection,</p><p>It stops at creating entities.... then throws me back to char select. Any solution found yet?</p><p>Game is being running with administrator privilegs.</p>

[CalanRegal]

<p>Ok I just installed the game yesterday have run through all the ideas given in this thread and nothing works, I am running Vista Ultimate Service pack 1.  I get stuck at creating entities and then lost connection to server pops up at the create character screen</p>

[goggins]

<p>Oh FFS, me too.  Any one yet found a solution to this? or did we all just uninstall vista?</p>

[Runn'panic]

<p>Hi All,</p><p>I'm jumping on this wagon too.  Hope to hear something soon, It's getting crowded in here.</p>

[goggins]

<p>*double post*</p>

[goggins]

<p>Hey,</p><p>This is what worked for me.</p><p>Updated all windows updates including Service Pack 1.</p><p>Updated video drivers.</p><p>Note: Very Certain this is NOT a network issue, the game is having issues creating entities and than times out on the server after failing.</p>

[goggins]

<p>Hey,</p><p>This is what worked for me.</p><p>Updated all windows updates including Service Pack 1.</p><p>Updated video drivers.</p><p>Note: Very Certain this is NOT a network issue, the game is having issues creating entities and than times out on the server after failing.</p>

[Runn'panic]

<p>Thanks for the reply and tip Goggins.  Unfortunately the video card driver and Vista are fully up to date and still getting stuck at the "creating entities" stage.  I know I am pushing my luck here anyways because it is a mobile card [NVIDIA GEFORCE 9500M GS], but it runs 3ds Max so I figured I'd give EQ2  a whirl.  I have eliminated most other possibilities because I can take the whole installation and run it just fine off my six year old dell laptop - but it's just so cold and lonely playing in the garage out of a carboard case.  Anyway, I've gotten an acquired taste for blaming things on Vista so that's where I'm directing my ire right now; but I'm intrigued at your allusion to a graphics problem due to the stage things are hanging at.  When I'm done complaining about Vista I might try some graphics card tweaks.  There's something mildly stimulating about playing with the conformant texture clamp...don't you agree?</p><p>Update:  In my case at least this is confirmed as a video card issue.  Best of luck to the rest of you stuck in this predicament.  May your solution be inexpensive and your game time worth the trouble.</p>

[Pantera86]

<p>I suppose I am having the same problem, however I only make it to the 'Loading Zone' portion and I do not get an error.  I am simply returned to character select screen.</p>

[RuSh]

<p>Wussup, im new to Eq2,  but i used to play Eq1 back in the day, recently bored of WoW, now i installed this and did the 14 day trial. i installed everything, i click play eq2, i log in to my station name, and right away when it loads the servers or something it says " Lost connection to server! "  and then " Exit " so i have to click exit, and it wont let me do anything. so pretty much the same issue everyone on this fourm is having issues with aswell. thank you.</p>

[Niskayn]

<p>I was able to convince my mom to play with the "recruit a friend" program.  We're having the exact same problems with her laptop, only she's running Windows XP, not Vista.  So this may have nothing to do with Vista at all.  I'll tell you if we find a fix.</p>

[TSR-DanielH]

<p>Greetings,</p><p>For those having this problem with an Nvidia graphics card, are you also using a motherboard produced by Nvidia?  I know at least some Nvidia motherboards come with a built in firewall.  If you're completely removing the old Nvidia drivers when doing the graphics driver reinstall, then it's possible that you're removing the firewall as well.  That might be why it seems like a connection issue but responds to video card fixes.</p>

[futalis2]

<p>Hi everyone I am having the same problem. I am hoping for some relief. I have posted this issue over on connection support forum. Still no help. Ill be keeping close eye on this thread.</p>

[ganjookie]

<p>Did you update windows, check for mobo firewalls, update firmware on router?</p>

[futalis2]

<p>I solved my problem. The Tech Support people said :</p><p>After looking at the information that was sent, I would recommend that you turn your windows <strong>vista</strong> firewall back on. Vista tends to block more when their firewall is turned off. Once you turn it back on, please remove the Station Launcher and the games from the exceptions list. Then re add the Station Launcher and the Games to the exceptions list. Please try those steps and make sure you run the station launcher as admin when you launch it.</p><p>I did this and I am now able to get into the game. No more does the creating entity phase scare me! Mwuahahaha!</p>

[Draygor]

<p>Did this ever get a fix?</p><p>I just got the same issue D:</p>