PDA

View Full Version : card charged too many times


firexcracker
05-11-2008, 01:50 PM
I tried to use the character transfer service this weekend.  several times, after putting in my credit card info, I was taken back to the beginning of the process.  Then I got 2 failed attempts (forgot to take items off the broker).Each email told me that my card was NOT charged, but the charges showed up.Since my card is a debit card, it takes the money right out of my account.  My account is now flat empty because I've got about 10 charges for $50 each from the character transfer service.will these charges get removed or do you really get charged for failed transfers?

Gninja_Gnome
05-12-2008, 07:14 PM
You should definitely contact customer service for something like that. Unfortunately customer service doesn't police these forums you will need to contact them through the CS webpage or by phone.