Guild chat

[Keikoku]

I'm finding it quite difficult to log into the eq2players and chat with my guild.  Is this service down? Thanks.

[Keikoku]

so no one else is having this issue? or did i miss the fact that they were being taken down?

[Aurumn]

I wasn't aware they were actually active.

[Keikoku]

lol, i've been using them forever.

[DerFunkBlaster]

so i'm not the only 1 errors contantly when trying to load guildchat from eq2players today? this actually started for me yesterday and i thought maybe some firewall or proxy was added here at work but im glad that it might not be that in some aspects. you guys might want to check this out and get it fixed asap.

[Gninja_Gnome]

I will check into it <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" />

[BNomad]

<cite>DerFunkBlaster wrote:</cite><blockquote>so i'm not the only 1 errors contantly when trying to load guildchat from eq2players today? this actually started for me yesterday and i thought maybe some firewall or proxy was added here at work but im glad that it might not be that in some aspects. you guys might want to check this out and get it fixed asap.</blockquote>Same problem, got an undefined "Discconected"error condition

[Rasselas]

I also have not been able to access the chat since the afternoon of 4/9/08. Tried again this am  and have no luck. It says, "server error."Can I count on a discount, money back or a pro-rated bill for the next cycle? LOL. I will hold my breath

[DerFunkBlaster]

<cite>Gninja_Gnome wrote:</cite><blockquote>I will check into it <img src="/eq2/images/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY<img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" />" width="15" height="15" /></blockquote>Thanks Gninja

[Rasselas]

I tried again and it is showing a (303) error. Says it's a network system error. Don't know if this will help, but there it is.

[Trepan]

They were down until about 10pm Eastern time last night.  They are down again at the moment.They've gone down at 1:30pm Eastern both days.  Chatbot logs do not lie  <img src="/smilies/8a80c6485cd926be453217d59a84a888.gif" border="0" alt="SMILEY" />

[Gninja_Gnome]

Give it a try again we bounced the chat server and it should be up and working again. You might need to clear your cache to get it to work the first time. Let me know if you are still having problems. Also if you are having problems please include the server you are trying to connect to.

[Trepan]

Nice.  They're up and running from my end now.  Thanks, Gninja!

[Rasselas]

Thanks for your assistance with this.Just tried to log-in on VOX and still get (303) error. Can't connect to server (possible proxy/NAT/network) error.

[Keikoku]

I get the proxy error at home, and the disconnected error at work.  I'm attempting to connect to Permafrost.  Thanks Gninja.*EDIT*After much persistence, it finally let me in.

[Gninja_Gnome]

<div> <span class="genmed"><b><span style="color: #3366ff;">Rasselas</span></b></span>:</div>Did you make sure to clear your cache first?

[Keikoku]

At home and I still get the proxy error above.  I cleared my cache/cookies several times and still fail.

[Keikoku]

Few days later, and I'm still unable to log in from home.  Any ideas?

[Gninja_Gnome]

Are you using a web Proxy to access the website or anything? I am able to get to it from work(Inside the local network) and from home(outside the local network) I also verified I am able to get into game from each of the different servers we use to host it. The only time it gave me a denied message was right after we rebooted the servers and I had not cleared my cache.

[murkiewaters]

I'm getting the same 303 error code. Have cleared cache and get the same result.

[carpe_caminus]

Trying to log into the guild chat though the website on AB server and getting an unidentified error window with the title (201).

[Shotneedle]

I get the undefined 303 proxy error still <img src="/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY" />

[Knosyu]

I am also having difficulty logging into the web based guild chat. I am trying to log into Everfrost from work and home and have been getting 201 and 304 errors. I have cleared my cache and upgraded drivers to no avail. I was able to log into guild chat from home once after many retries last week, but no luck this week. From work I am also getting another error code that I cannot remember at this point, but I suspect it is because of the high security network there. This is the primary reason I signed up to this service, so it would be nice to get it working. Any other ideas Gninja?

[Satu]

I'm getting proxy errors both at home and work.  Cleared cache on both, tried both IE and Firefox.  Not behind a firewall at home.  No proxy at home either. 

[DerFunkBlaster]

I'm also getting this error still. It seemed to be working a lot better after that initial change you made Gnija, however it seems to have now retorted back to broken.

[Gninja_Gnome]

Give it another try and see if it works this time... we are trying to isolate the problem.

[DerFunkBlaster]

So i just gave it a try here at work and it didn't work at first, so i checked my version of IE and it looked as if my computer here was on IE 6. I went ahead and updated it to IE7, and within 3 trys i was able to get into the guild chat, however there was still that error on the first trys.

[Draxknor]

<p>I havent been able to log in guild chat for over a week now...</p><p>Now i get error 303 - Cant connect to server - (possible proxy - NAT - network error)</p><p>Whats up with that now.. Any thoughts</p>

[Jordash]

<cite>murkiewaters wrote:</cite><blockquote>I'm getting the same 303 error code. Have cleared cache and get the same result.</blockquote>I get the same error connecting to Butcherblock.. I have this escalated to a tech because there was no resolution..

[Jordash]

Is everyone getting the error using internet explorer 7?

[Akarius]

<p>I have that issue also.</p>

[Draxknor]

Yes.. IE7 here with Vista... but I also tried on the same comp. and installing Mozilla... same thing.. Cant connect.I have another comp. with XP and Mozilla... and I CAN get on... so I'm lost.

[Jordash]

<cite>Draxknor wrote:</cite><blockquote>Yes.. IE7 here with Vista... but I also tried on the same comp. and installing Mozilla... same thing.. Cant connect.I have another comp. with XP and Mozilla... and I CAN get on... so I'm lost.</blockquote>I dont know it's weird... I have Windows XP Pro and IE7, Maybe I will try accessing it on my linux pc... But I think it could be compatibility issues with IE7

[Gninja_Gnome]

I just verified that IE7 works on vista... Let me check out XP/IE7 and see if there are any issues. I am able to get IE6 and Firefox to connect on all servers.

[Jordash]

<p>Can you try on Butcherblock good thats the server im on..</p>

[Jordash]

Just tried with Firefox on Win Xp Pro

[Jordash]

I got an email from support saying they reproduced the error and working on it, Since this is not an important fix right now it will probably be on the back burner till they release a new patch.. So in the mean time I cancelled the eq2players stuff..

[g0thiC_iCe_cReaM]

<p>The guild chat thing from eq2players.com is buggy, and doesn't work half the time. </p><p>I've found it much easier to use a custom app for getting on guild chat someone wrote a long time ago.</p><p><a href="http://eq2gc.yewl.com/" rel="nofollow" target="_blank">http://eq2gc.yewl.com/</a></p><p>Sometimes it won't connect right away, depending on how SOE's servers are feeling at the time, just keep trying to connect until you get a character list, it eventually works. There seems to be some trouble talking to SOE's chat servers sometimes, nothing wrong with the program. It's really a nice little app, instead of having to use a browser.</p>

[Jordash]

<cite>Garthan@Kithicor wrote:</cite><blockquote><p>The guild chat thing from eq2players.com is buggy, and doesn't work half the time. </p><p>I've found it much easier to use a custom app for getting on guild chat someone wrote a long time ago.</p><p><a rel="nofollow" href="http://eq2gc.yewl.com/" target="_blank">http://eq2gc.yewl.com/</a></p><p>Sometimes it won't connect right away, depending on how SOE's servers are feeling at the time, just keep trying to connect until you get a character list, it eventually works. There seems to be some trouble talking to SOE's chat servers sometimes, nothing wrong with the program. It's really a nice little app, instead of having to use a browser.</p></blockquote>I Love you <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" />

[Galgorath]

Well, got the same problem.About 90% of the time I am being kicked out by a 201 message stating "Undefined" with 2 options "Undefined" and "Undefined". I at least figured out that clicking the left undefined button means it will retry. This message will appear before or after character selection. If I retry long enough it will eventually let me select character AND get into guild chat. This can take as long as 2-8 minutes depending on how lucky I am.This thing is utterly random and happens on FF 2.0.0.14 as well as IE7 latest build on Windows XP Pro SP2 (although it feels like FF has more problems with it, but it could also be just the roll of the dice). I do hope people are seriously looking at it; I don't think I need to point out the fact that I pay to gain access to this service (amongst other things).If there is any debugging information I can provide let me know. <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" />

[Sidhel]

Firefox 2.0.0.1.4, Windows XP<span class="postbody">303 - Cant connect to server - (possible proxy - NAT - network error) in the web client, Antonia Bayle serverI used to be able to connect via Jabber protocol using Miranda IM or Exodus, but haven't been able to recently (not sure when it would've started as I only resubscribed a couple weeks ago). I can connect but can't register/select characters/join the guild chatroom. I know this likely isn't supported, but it did used to work perfectly and no longer does.That EQ2GC client works like a charm though! Well, it can be difficult to connect, but when it does, it does.</span>

[Thistleknot]

<cite>Sidhel@Antonia Bayle wrote:</cite><blockquote>Firefox 2.0.0.1.4, Windows XP<span class="postbody">303 - Cant connect to server - (possible proxy - NAT - network error) in the web client, Antonia Bayle serverI used to be able to connect via Jabber protocol using Miranda IM or Exodus, but haven't been able to recently (not sure when it would've started as I only resubscribed a couple weeks ago). I can connect but can't register/select characters/join the guild chatroom. I know this likely isn't supported, but it did used to work perfectly and no longer does.That EQ2GC client works like a charm though! Well, it can be difficult to connect, but when it does, it does.</span></blockquote>Same error here. Using Firefox 3 and XP.Also can't get Miranda or Pidgin to connect via Jabber protocol, get a "SOE: Authentication failed" error reply from the server.Never used the EQ2GC. I have an issue with installing some app from some random website then giving it my username / password.I'm just about giving up on eq2players features. Guild chat doesnt work, letting users go anonymous makes searching near worthless. *shrugs*

[valazdin]

Has there been any suggestions on how to fix this issue?  I don't like paying for a service that doesn't work for me.  I get the 303 error and I don't have firewall or proxy.

[Emlar_from_Halas]

I subscribed to this service one week ago and never managed to make it work : I always get the 303 error whatever number of thries I do.Both from home and from work.I've been trying both with Firefox 3.0.1 and IE 6.0, and I'm running on XP SP2The server I'd like to reach is StormsI have turned off my firewall and reset cache without further benefit...

[Pyroth]

It's telling me I do not have any characters in my guild. I managed to get in yesterday after repeated errors.

[g0thiC_iCe_cReaM]

<cite>Sidhel@Antonia Bayle wrote:</cite><blockquote>Firefox 2.0.0.1.4, Windows XP<span class="postbody">303 - Cant connect to server - (possible proxy - NAT - network error) in the web client, Antonia Bayle serverI used to be able to connect via Jabber protocol using Miranda IM or Exodus, but haven't been able to recently (not sure when it would've started as I only resubscribed a couple weeks ago). I can connect but can't register/select characters/join the guild chatroom. I know this likely isn't supported, but it did used to work perfectly and no longer does.That EQ2GC client works like a charm though! Well, it can be difficult to connect, but when it does, it does.</span></blockquote><p>Yeah, seems sometimes the login servers at SOE don't respond. I usually just click the connect button and hit enter repeatedly and it eventually connects (usually doesn't take more than like 5 times).</p><p>Seems there was an issue with communicating with the chat stuff the other day, but it's been fixed as of this morning.</p>

[FightGame]

<p>I'm getting the same Fatal Error #303, can not connect to server, possible proxy/NAT/network error.</p><p>Same error on 3 different machines at different locations and using different isp's.  One xp home using ie6, one xp pro ie7, one xp pro ie6.  Trying to connect to my guild on the unrest server.</p><p>Please fix this since I (and obviously many others here) have been paying for this service and it's been broken for atleast a month.</p><p>I could download the third party program on the previous page and maybe get it to work, but I'm a little hesitant about entering my name and password into this 3rd party software.  And I shouldn't have to any way, I'm not paying them for the service.</p>

[Mr. Dawki]

fatal error same as all the others

[Mr. Dawki]

still very broken

[FightGame]

cancelling subscription for this, since they can't fix it, or even bother responding.

[Hellswrath]

Tried duplicating today and had the same issues as everyone else. Adding it to the stickied list of needed fixes.

[Prowess]

I have it no matter where I am, work network, clients, home - cancelling the part. It is a payed service, SONY!!! Respond at least, or fix it, but this silence is just typical.

[Daysy]

Guild chat has always been a problem and needed at least 20 attempts to connect. Usually I get the Undefined/Undefined error but it does eventually connect and stays connected for up to an hour before I need to repeat the process.Today I've been trying (on different computers) for over an hour and just keep getting the Fatal Error listed above. Is this being fixed?

[Jrel]

Looks like it's still broke =(

[Hellswrath]

With no communication, we don't even know if they are aware of the issue.

[Mr. Dawki]

<blockquote>(303) error. Can't connect to server (possible proxy/NAT/network) error.</blockquote>Still very broken.

[Zeltaria]

Yep, I cannot get it to work for me either after days of trying. I canceled my sub to it too.. why pay for it if it's going to always be broken when I want to use it.

[Dark_Grue]

<cite>Taria@Antonia Bayle wrote:</cite><blockquote>Yep, I cannot get it to work for me either after days of trying. I canceled my sub to it too.. why pay for it if it's going to always be broken when I want to use it.</blockquote><p>It's flat-out always been broken. For years. Sure, it works sometimes, for some people. But it doesn't work all the time for most people, and never works at all for more than a few.</p><p>There's hundreds of messages about problems with in on this very forum, and there were even more before the big forum restart. Best thing you can do is not pay for a feature that doesn't work and that they won't support.</p>

[Mr. Dawki]

Well my station access addons have been canceled and I got my $3 back, good job slackers.

[DerFunkBlaster]

still waiting on a response about this...

[Daysy]

It still isn't working and there's still no acknowledgement of there even being a problem.

[Wyeth]

Still down.  Same error on IE7 and Foxfire 3 - error 303.  No amount of retries makes it work for me.

[Thunderthyze]

First time it's been down for me for a while. On past experience don't bother expecting any sort of feedback on this problem. Just keep trying and you may strike lucky. This area of the site has NEVER been a priority for SOE.

[FightGame]

bump