View Full Version : (Tech Savvy, need some advice.) 9600GT card issues.
Pravius
03-01-2008, 04:07 PM
Hey guys, I have a pretty good understand of how this all works but just wanted to post this really to see if anyone else was having this issue. First off I know this issue is not with the card as I can play many other games for hours with this card and have no issue.The issue that I am having is I just purchased a new Nvidia 9600GT. Whatis happening is when I load EQ2 everything is ok, start playing all seems well, then the system will crash, the strange thing about this is, it will crash and my monitor will try to look for a signal, as if my video card basically went out. All I will hear is skipping music and will have to do a hard restart in order to get back up.Tried different drivers, made sure power was going to the card ect, I just have no idea what I can do to fix this. As I said I really wanted to post to see if anyone else has this card yet and are having similar issues with it... or any other g92 nvidia card for that matter. Here is my DX info for anyone who may have an idea.
Pravius
03-01-2008, 04:10 PM
------------------System Information------------------Time of this report: 3/1/2008, 13:59:59 Machine name: Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.070227-2254) Language: English (Regional Setting: English)System Manufacturer: GBT___ System Model: NVDAACPI BIOS: Award Modular BIOS v6.00PG Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 3800+, MMX, 3DNow (2 CPUs), ~2.0GHz Memory: 3328MB RAM Page File: 293MB used, 4917MB available Windows Dir: C:WINDOWS DirectX Version: DirectX 9.0c (4.09.0000.0904)DX Setup Parameters: Not found DxDiag Version: 5.03.2600.2180 32bit Unicode------------DxDiag Notes------------ DirectX Files Tab: No problems found. Display Tab 1: No problems found. DirectDraw test results: All tests were successful. Direct3D 7 test results: All tests were successful. Direct3D 8 test results: All tests were successful. Direct3D 9 test results: All tests were successful. Sound Tab 1: No problems found. Sound Tab 2: No problems found. Music Tab: No problems found. Input Tab: No problems found. Network Tab: No problems found.--------------------DirectX Debug Levels--------------------Direct3D: 0/4 (n/a)DirectDraw: 0/4 (retail)DirectInput: 0/5 (n/a)DirectMusic: 0/5 (n/a)DirectPlay: 0/9 (retail)DirectSound: 0/5 (retail)DirectShow: 0/6 (retail)---------------Display Devices--------------- Card name: NVIDIA GeForce 9600 GT Manufacturer: NVIDIA Chip type: GeForce 9600 GT DAC type: Integrated RAMDAC Device Key: EnumPCIVEN_10DE&DEV_0622&SUBSYS_C8623842&REV_A1 Display Memory: 512.0 MB Current Mode: 1280 x 1024 (32 bit) (60Hz) Monitor: Plug and Play Monitor Monitor Max Res: 1600,1200 Driver Name: nv4_disp.dll Driver Version: 6.14.0011.7416 (English) DDI Version: 9 (or higher)Driver Attributes: Final Retail Driver Date/Size: 2/19/2008 16:35:00, 5963776 bytes WHQL Logo'd: Yes WHQL Date Stamp: n/a VDD: n/a Mini VDD: nv4_mini.sys Mini VDD Date: 2/19/2008 16:35:00, 6788448 bytesDevice Identifier: {D7B71E3E-4562-11CF-0A47-69E800C2CB35} Vendor ID: 0x10DE Device ID: 0x0622 SubSys ID: 0xC8623842 Revision ID: 0x00A1 Revision ID: 0x00A1 Video Accel: ModeMPEG2_C ModeMPEG2_D ModeWMV9_B ModeWMV9_A Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch Registry: OK DDraw Status: Enabled D3D Status: Enabled AGP Status: EnabledDDraw Test Result: All tests were successful. D3D7 Test Result: All tests were successful. D3D8 Test Result: All tests were successful. D3D9 Test Result: All tests were successful.-------------Sound Devices------------- Description: Realtek AC97 Audio Default Sound Playback: Yes Default Voice Playback: No Hardware ID: PCIVEN_10DE&DEV_0059&SUBSYS_AE031458&REV_A2 Manufacturer ID: 1 Product ID: 100 Type: WDM Driver Name: ALCXWDM.SYS Driver Version: 5.10.0000.6240 (English) Driver Attributes: Final Retail WHQL Logo'd: Yes Date and Size: 4/25/2007 15:20:48, 4030144 bytes Other Files: Driver Provider: Realtek Semiconductor Corp. HW Accel Level: Full Cap Flags: 0xF5F Min/Max Sample Rate: 8000, 192000Static/Strm HW Mix Bufs: 26, 25 Static/Strm HW 3D Bufs: 26, 25 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: Yes, Yes I3DL2(tm) Listen/Src: Yes, YesSensaura(tm) ZoomFX(tm): No Registry: OK Sound Test Result: Not run Description: Logitech USB Headset Default Sound Playback: No Default Voice Playback: Yes Hardware ID: USBVid_046d&Pid_0a01&Rev_0021&MI_00 Manufacturer ID: 65535 Product ID: 65535 Type: WDM Driver Name: usbaudio.sys Driver Version: 5.01.2600.2180 (English) Driver Attributes: Final Retail WHQL Logo'd: Yes Date and Size: 8/4/2004 01:07:56, 59264 bytes Other Files: Driver Provider: Microsoft HW Accel Level: Full Cap Flags: 0xF5F Min/Max Sample Rate: 100, 200000Static/Strm HW Mix Bufs: 0, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: No, No I3DL2(tm) Listen/Src: No, NoSensaura(tm) ZoomFX(tm): No Registry: OK Sound Test Result: Not run---------------------Sound Capture Devices--------------------- Description: Realtek AC97 Audio Default Sound Capture: Yes Default Voice Capture: No Driver Name: ALCXWDM.SYS Driver Version: 5.10.0000.6240 (English) Driver Attributes: Final Retail Date and Size: 4/25/2007 15:20:48, 4030144 bytes Cap Flags: 0x41 Format Flags: 0xFFF Description: Logitech USB Headset Default Sound Capture: No Default Voice Capture: Yes Driver Name: usbaudio.sys Driver Version: 5.01.2600.2180 (English) Driver Attributes: Final Retail Date and Size: 8/4/2004 01:07:56, 59264 bytes Cap Flags: 0x41 Format Flags: 0x444-----------DirectMusic----------- DLS Path: C:WINDOWSSYSTEM32driversGM.DLS DLS Version: 1.00.0016.0002 Acceleration: n/a Ports: Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal, Default Port Realtek AC97 Audio, Software (Kernel Mode), Output, DLS, Internal USB Audio Device, Software (Kernel Mode), Output, DLS, Internal Microsoft MIDI Mapper [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal Microsoft GS Wavetable SW Synth [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal Registry: OK Test Result: Not run-------------------DirectInput Devices------------------- Device Name: Mouse Attached: 1 Controller ID: n/aVendor/Product ID: n/a FF Driver: n/a Device Name: Keyboard Attached: 1 Controller ID: n/aVendor/Product ID: n/a FF Driver: n/aPoll w/ Interrupt: No Registry: OK-----------USB Devices-----------+ USB Root Hub| Vendor/Product ID: 0x10DE, 0x005A| Matching Device ID: usbroot_hub| Service: usbhub| Driver: usbhub.sys, 8/4/2004 01:08:42, 57600 bytes| Driver: usbd.sys, 3/31/2003 07:00:00, 4736 bytes| +-+ Logitech USB G3 (MX51<img src="/smilies/b2eb59423fbf5fa39342041237025880.gif" border="0" alt="SMILEY" /> Optical Mouse| | Vendor/Product ID: 0x046D, 0xC051| | Location: USB-PS/2 Optical Mouse| | Matching Device ID: usbvid_046d&pid_c051| | Lower Filters: LUsbFilt| | Service: HidUsb| | Driver: hidusb.sys, 8/17/2001 14:02:20, 9600 bytes| | Driver: hidclass.sys, 8/4/2004 02:08:20, 36224 bytes| | Driver: hidparse.sys, 8/4/2004 02:08:16, 24960 bytes| | Driver: hid.dll, 8/4/2004 02:56:42, 20992 bytes| | Driver: LUsbFilt.sys, 4/11/2007 15:33:14, 28688 bytes| | Driver: WdfCoInstaller01005.dll, 4/11/2007 15:33:20, 1419024 bytes| | | +-+ Logitech HID-compliant G3/MX518 Optical Mouse| | | Vendor/Product ID: 0x046D, 0xC051| | | Matching Device ID: hidvid_046d&pid_c051| | | Upper Filters: LMouFilt| | | Lower Filters: LHidFilt| | | Service: mouhid| | | Driver: mouhid.sys, 8/17/2001 13:48:00, 12160 bytes| | | Driver: mouclass.sys, 8/4/2004 01:58:32, 23040 bytes| | | Driver: LHidFilt.Sys, 4/11/2007 15:32:52, 34832 bytes| | | Driver: LMouFilt.Sys, 4/11/2007 15:32:58, 36112 bytes| | | Driver: KHALMNPR.Exe, 4/11/2007 15:32:22, 56080 bytes| | | Driver: WdfCoInstaller01005.dll, 4/11/2007 15:33:20, 1419024 bytes----------------Gameport Devices----------------------------PS/2 Devices------------+ PS/2 Keyboard| Matching Device ID: *pnp0303| Upper Filters: L8042Kbd| Service: i8042prt| Driver: i8042prt.sys, 8/4/2004 02:14:36, 52736 bytes| Driver: kbdclass.sys, 8/4/2004 01:58:32, 24576 bytes| Driver: L8042Kbd.sys, 4/11/2007 15:32:30, 20496 bytes| + Terminal Server Keyboard Driver| Matching Device ID: rootrdp_kbd| Upper Filters: kbdclass| Service: TermDD| Driver: termdd.sys, 8/4/2004 03:01:07, 40840 bytes| Driver: kbdclass.sys, 8/4/2004 01:58:32, 24576 bytes| + Terminal Server Mouse Driver| Matching Device ID: rootrdp_mou| Upper Filters: mouclass| Service: TermDD| Driver: termdd.sys, 8/4/2004 03:01:07, 40840 bytes| Driver: mouclass.sys, 8/4/2004 01:58:32, 23040 bytes----------------------------
Pravius
03-01-2008, 04:45 PM
After reading the forums looks like SOE is having a hard time with the newer video cards... at this point the game is unplayable to me.... <img src="/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY" />
stuka1000
03-01-2008, 04:50 PM
EQ2 does have problems with the 8800 cards and now it would appear the 9 series as well, although with a card this new I would be ready to lay a fair portion of the blame on the Nvidia drivers as well. Check your error logs to see what caused the crash.
Pravius
03-01-2008, 05:10 PM
I assume you are refering to event viewer? If not please excuse my ignorance. I checked eventvwr and there is nothing in it at all. No reference to anything even happening. Normally even when I boot back up windows will come up with the, "your system has recovered from a serious error" message. That is not even happening right now.It's really strange. Takes about 10 minutes of gameplay for it to happen, also I tried tweaking with everything (all modes of play) even Extreme Performace and it will still crash on me, I refuse to change out video cards just to play EQ2.
Pravius
03-01-2008, 05:11 PM
I have also, just to note, been playing Call of Duty 4 on max settings, Hellgate London, Bioshock, and no issues at all.... just for the record in case any devs read this post.
stuka1000
03-01-2008, 10:18 PM
Could you post your Dxdiag file here, it will help the tech guys in locating the possible problem
Rabulis
03-02-2008, 09:53 AM
I am likewise having the same problem with my BFG 9600 GT OC. I bought it yesterday and have been playing for about 10-12 hours straight. The reason for this is because I was running the game on High setting with a great frame rate, and everything seemed fantastic. However a couple hours ago, about 9 hours into my play time with the new card, it started to crash just as the maker of the post described. It would just stop feeding information to my monitor and then I would hear the sound skipping in the background. I however am running on Windows Vista and have not tried any other games yet.
Pravius
03-02-2008, 10:45 AM
DX Diag information is in the post .... 2nd post down.However, I was doing a ton of research on this yesterday and came up with a ton of infomation. This might be realted to the card and the actual chipset on the card. This seems to be an issue with the superclocked editions and the overclocked editions, why this is only happening with EQ2 for me is a mystery. Here is what I found so far.<a href="http://www.evga.com/forums/tm.asp?m=272011&mpage=1&key=" target="_blank" rel="nofollow">http://www.evga.com/forums/tm.asp?m...ey=</a>If anyone finds anything out please post here.
Melrakki
03-02-2008, 01:31 PM
Running the standard Gigabyte version 9600GT, no problems at all and playing on Very high quality rest of system is AMD 6400+ (3,2GHZ per core) and 2gb memory
Pravius
03-02-2008, 02:53 PM
I am starting to think it may have been a batch of chipsets that were shippped from nvidia that were bad. EDIT:<span class="name"><b>Melrakki what version are u running and do u know the speed the core is running at in the bios? Just trying to see if it might be an issue with the overclocked cards.</b></span>
Melrakki
03-03-2008, 09:00 AM
Gigabyte GeForce 9600 GT NX96T Series (GV-NX96T512H-B)[Display]Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 6400+ (3214 MHz)Operating System: Microsoft Windows XP (Service Pack 2)DirectX version: 9.0cGPU processor: GeForce 9600 GTForceWare version: 174.16Memory: 512 MBVideo BIOS version: 62.94.0d.00.02IRQ: 18Bus: PCI Express x16[Components]nvCpl.cpl 1.5.1600.01 NVIDIA Control Panel AppletnvExpBar.dll 1.5.1600.01 NVIDIA Control PanelnvCplUI.exe 1.5.1600.01 NVIDIA Control PanelnvWSS.dll 6.14.11.7416 NVIDIA Workstation ServernvViTvS.dll 6.14.11.7416 NVIDIA Video and TV ServernvMoblS.dll 6.14.11.7416 NVIDIA Mobile ServerNVMCTRAY.DLL 6.14.11.7416 NVIDIA Media Center LibraryNVOGLNT.DLL 6.14.11.7416 NVIDIA Compatible OpenGL ICDnvDispS.dll 6.14.11.7416 NVIDIA Display ServerNVCPL.DLL 6.14.11.7416 NVIDIA Compatible Windows 2000 Display driver, Version 174.16 NV4_MINI.SYS 6.14.11.7416 NVIDIA Compatible Windows 2000 Miniport Driver, Version 174.16 NV4_DISP.DLL 6.14.11.7416 NVIDIA Compatible Windows 2000 Display driver, Version 174.16 nvGameS.dll 6.14.11.7416 NVIDIA 3D Settings Server Core at 650MhzMemory at 900MHzRunning the game at 1920x1200 in VHQL with shadows off solo, dropping to balanced and lowering spells per char to 1 for full raid x4 Hope this helpsMelrakki
Openedge
03-03-2008, 11:52 AM
I wanted to note here that some discussion is going on about the motherboards being used with these cards.If the motherboard is older and uses a PCI-E 1.0 spec, there could be some oddities.The 9600GT uses the 2.0 spec.<a href="http://forums.anandtech.com/messageview.aspx?catid=31&threadid=2158285" rel="nofollow" target="_blank">Discussion</a>Please note...there is not suppose to be an issue, but a rare occurrence could show itself in this type of setup.How old is the motherboard? What type, model, etc.Thanks
Melrakki
03-03-2008, 12:54 PM
I am using Gigabyte GA-MA770-DS3 and that one is PCI-E 2.0 <a href="http://www.giga-byte.com/Products/Motherboard/Products_Overview.aspx?ProductID=2722" target="_blank" rel="nofollow">http://www.giga-byte.com/Products/M...?ProductID=2722</a>
Pravius
03-03-2008, 01:11 PM
My board supports 2.0 for sure. I came across this article and it seems that the overclocked cards seem to have these issues, this is actually a pretty interesting article for anyone who is interested in tech/video card stuff:<a rel="nofollow" href="http://forums.guru3d.com/showpost.php?p=2618748&postcount=1" target="_blank">http://forums.guru3d.com/showpost.p...amp;postcount=1</a>EDIT: I am going to try to under clock my PCI-E bus in my bios when I get home tonight and see if this helps.
Pravius
03-05-2008, 07:00 PM
Bringing this back to the top just got a new card this is still happening. Thinking maybe a driver issue with certain games or something. Anyone else having this issue. Trying to gather some info on system specs and a common denominator.
Robo13
03-06-2008, 12:45 AM
<p>I bought a BFG 9600 GT OC on Sunday.</p><p>I have crashed during raids like an hour of play. This happened in Emerald Halls on Sunday. Crashed 2 times.</p><p>I have also Crashed just logging in and standing in JW doing nothing and boom crash 10 - 30mins of being logged in to the game.</p><p>So I called BFG and talked to tech support. They told me to run 3DMark to see if my card will crash and to uninstall EQ2 and re-install. My card didn't crash at all but my score wasn't really high either. score = 6500</p><p>So I uninstall all drivers and EQ2. I go through all the long updates. I then log in and goto lava storm and put my settings on Extreme. My FPS was between 7 - 25. I harvested there in the lava fields for 1 1/2 hours.</p><p>I was then asked to be in a group in for CoA so I set my performance back to balanced. I port to Qeynos then caught the boat to KP.</p><p>I fly to the Fens. I get the post and goto Bathid Watch to look at the new recipes. On my ride there I crashed.</p><p>After this crash I install CoD4 demo. I played that for a few hours no crash.</p><p>I now have called BFG again. They have now recommended me to run a stress test on the card called Passmark.</p><p>They also recommended to wait for new drivers.</p><p>I am thinking this card can't relibly be used to play EQ2. My gut tells me there is a conflict with the game and the card. Like the game is requesting something to be done and the card doesn't support the command. Then the card crashes.</p><p>BFG suspects that Sony will need to have an update for this card or future drivers from nvidia will fix the problem.</p><p>Yeah I am frustrated and I don't want to put my 7600GS back in my computer.. </p><p>BTW no logs are written when the video card seems to stop working.</p><p>My computer build is:</p><p>ASUS P5LD2 MB</p><p>AMI Bios - 1903</p><p>PentiumD 3GHz</p><p>2gig - DDR2 PC4200</p><p>ANTEC NEO 550 Power Supply</p>
Pravius
03-06-2008, 11:08 AM
Ok I just returned that old card to the store and picked up a new EVGA SC Edition which is running at 675MHz. This seems to be working now? I ran EQ2 for about 4.5 hours last night and was successful. Also played CoD4 for like 45 min and everything seemed to be ok. So this might be a card issue...
Robo13
03-06-2008, 09:42 PM
<p>Update on my BFG 9600GT OC.</p><p>I am now pretty confident that it isn't the card that is the problem. I ran a burn in test and had no issues. I then downloaded the demo for Crysis. I heard this game can can bring some of the best systems to their knees.. I ran the entire demo on High settings and played for 2 hours or so. It ran beautifully no problems what so ever.</p><p> I am now going to run EQ2 in High Quality mode one step under Balanced. I am still thinking there is some conflict with a setting the game has and the video card. Maybe something isn't truely backwards compatible. When I get a chance I'll try to post my DX info.</p><p>On a side note I even over clocked my cpu to 3.3Ghz and had no issues. </p><p>non overclocked 3DMark score = 6500</p><p>Overclocked 3DMark score = 7150</p><p>From what I can tell my scores are pretty good for being a Pentium D 3Ghz with PC4200 ram.</p>
Rothgar
03-06-2008, 09:47 PM
Try cranking up the graphics settings and then completely disable the Flora option. Some 8800 users have found that increases their performance.Send me a PM and let me know how it works out for you.
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