Game keep crashing to desktop after the lastest patch last night

[Dolphine]

After i run the launcher, and click play...it goes into the game, after i load my char, the game would hang within 1min and boot me to desktopfew other error occurs during my many tries, invalid account password while i'm in game, lost connection to server, even when i tried to create new char, the game will still lost it connection.my internet has totally no problem, i can play other mmo just fine...and i been playing without any problem for past 1 mth.... only after last night patch, this crash problem appear..thx let me know what other information i can provide...so far those from singaporeenotadolphine (starhub)emodirge (starhub)kaerin (starhub)how about the rest?

[Computerz]

I'm having the exact same problem with the crashing to desktop. It happens after the game loads (past the entity resources and all that stuff) and immediately when I get to view the game world, and it'll just crash to desktop with no error message whatsoever.It only started *after* yesterday's patch. Everything else on my computer works fine.

[Dolphine]

glad to see someone having exactly same problem as menot our fault i assume?<cite>Calreth@Antonia Bayle wrote:</cite><blockquote>I'm having the exact same problem with the crashing to desktop. It happens after the game loads (past the entity resources and all that stuff) and immediately when I get to view the game world, and it'll just crash to desktop with no error message whatsoever.It only started *after* yesterday's patch. Everything else on my computer works fine.</blockquote>

[Computerz]

Doesn't look like it, but seems confined to certain people though. Another friend of mine has the exactly same issue as us whereas the rest of my guild are running just fine.DxDiag available here for reference if needed.<a href="http://www.thermonuclearexchange.com/files/DxDiag.txt" target="_blank" rel="nofollow">http://www.thermonuclearexchange.co...iles/DxDiag.txt</a>

[emodir]

getting the same problem. funny thing is i got it all of a sudden after playing smoothly for 2 hours or so. now it seems sometimes i get this message box popping up saying - INVALID USERNAME/LOGIN. PLEASE TRY AGAIN. sometimes when i idle at char select, it will popup - LOST CONNECTION TO SERVER! no idea whats goin on ><

[Dolphine]

can someone from sony help us,so many of us having this problem after the lastest patch...what we going to do, we can't play =(<cite>emodirge wrote:</cite><blockquote>getting the same problem. funny thing is i got it all of a sudden after playing smoothly for 2 hours or so. now it seems sometimes i get this message box popping up saying - INVALID USERNAME/LOGIN. PLEASE TRY AGAIN. sometimes when i idle at char select, it will popup - LOST CONNECTION TO SERVER! no idea whats goin on ><</blockquote>

[enota]

I am also having the same problem.  I get disconnected at the character select screen, or sometimes, I can get into game but get disconnected there within 1 min.  No problems with connectivity until the latest patch.

[Mousehand]

<p>Yeah, having the exact same problem here as Dolphine described. The game is basically unplayable now.</p>

[Dolphine]

i removed all the cache, setting, ui, in the eq2 folder, and tries to run everything in defaultbut it still show me lost connection after a while

[boriz]

Me and my friend are also having the game crashing to desktop when we try to run it.Strange thing was, we were able to play the game after the "latest patch [Removed for Content] server down". Then we log for a while and tried to play again and this crashing problem occurred.

[byway]

having the exact same issue, has anyone managed to solve the issue? Sony?

[feverz]

<cite>Dolphine wrote:</cite><blockquote>After i run the launcher, and click play...it goes into the game, after i load my char, the game would hang within 1min and boot me to desktopfew other error occurs during my many tries, invalid account password while i'm in game, lost connection to server, even when i tried to create new char, the game will still lost it connection.my internet has totally no problem, i can play other mmo just fine...and i been playing without any problem for past 1 mth.... only after last night patch, this crash problem appear..thx let me know what other information i can provide...</blockquote>so can someone else fix the problem?? it was working well until i quit the game and tried to log in.....

[Parasiticide]

<p>getting the exact same problem after yesterday's patch</p><p>the message says "lost connection to server"</p>

[enota]

Dolphine, I see you are logging in from Singapore, I am also.  Where are the rest of you logging in from?  Maybe that is an issue.

[Dolphine]

<cite>i using starhub network... u?enota wrote:</cite><blockquote>Dolphine, I see you are logging in from Singapore, I am also.  Where are the rest of you logging in from?  Maybe that is an issue.</blockquote>

[emodir]

same, singapore/starhub. prolly our dumb ISP then.

[Kaerin]

hello all,I'm experiencing the same problems with my game crashing to desktop after i log into the game world. Is there any way to resolve this?Could someone from Sony help us please? It can't be because we're from an asian country that Sony is ignoring us right?Btw,i'm using Starhub too.

[Dolphine]

that mean 3 of us here come singapore? can the rest having this problem state ur location too?must call starhub can complain le

[Rothgar]

I'm sorry you guys are having problems.I noticed you're both from Singapore, maybe we should rule out the ISP issues first.   Anyone else having this problem since the last patch and NOT from Singapore?Are you all running Vista?  Are you all using 8800 video cards?Thanks for posting your DxDiag, its very helpful.

[emodir]

hey roth,nah, on XP and 7800gt, its prolly ISP, friend reports that i appear (Linkdead).

[Madphoenix]

I am from HongKong. Have the same issue. but the point is, I could play for like an hour after yesterday server up. But I cannot load the game since 10 hours ago. I have 2 computers, both Vista and XP. none of them are using 8800 video. ( should be 6600GT and 8400GS )

[Kaerin]

Thanks Rothgar!!I'm running on XP and service pack 2.My graphics card is a 8600 GT. So far i didn't have any problems when i played last night but that was before the update. Now i'm just crashing to my desktop. Any idea how we can resolve this..seriously want to get back in-game...lol

[Madphoenix]

I think they did not realize the issue yet and strange is, this happen to Asian players only ?

[Mousehand]

<cite>Mousehand wrote:</cite><blockquote><p>Yeah, having the exact same problem here as Dolphine described. The game is basically unplayable now.</p></blockquote><p>Yes, I too am from Singapore and using singnet here. Believe it or not, I still have SWG (Starwars Galaxies) and that is also unplayable as well. Getting "Lost Connection to SWG" within 1 minute of logging in. SOE must have done something to both games.</p><p>PS: Using 32-bit Vista and Nvidia 8600GTS card here.</p>

[Kaerin]

i know..its kinda weird that it only effects the asian side. Conspiracies abound at this point. Sigh...being on 2 weeks of medical leave and not being able to play EQ2 is torture..lol.Rothgar?Help!!!Anyone?

[emodir]

its prolly some place along the route between us asian gamers and the SoE servers that are screwed atm. hope it gets fixed soon pfft

[Dolphine]

------------------System Information------------------Time of this report: 2/27/2008, 16:17:47Machine name: OCEANOperating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.070227-2254)Language: English (Regional Setting: English)System Manufacturer: Gigabyte Technology Co., Ltd.System Model: P35-DS3BIOS: Award Modular BIOS v6.00PGProcessor: Intel(R) Core(TM)2 Duo CPU     E6550  @ 2.33GHz (2 CPUs)Memory: 2046MB RAMPage File: 587MB used, 3352MB availableWindows Dir: C:WINDOWSDirectX Version: DirectX 9.0c (4.09.0000.0904)DX Setup Parameters: Not foundDxDiag Version: 5.03.2600.2180 32bit Unicode------------DxDiag Notes------------DirectX Files Tab: No problems found.Display Tab 1: No problems found.Sound Tab 1: No problems found.Music Tab: No problems found.Input Tab: No problems found.Network Tab: No problems found.--------------------DirectX Debug Levels--------------------Direct3D:    0/4 (n/a)DirectDraw:  0/4 (retail)DirectInput: 0/5 (n/a)DirectMusic: 0/5 (n/a)DirectPlay:  0/9 (retail)DirectSound: 0/5 (retail)DirectShow:  0/6 (retail)---------------Display Devices---------------Card name: NVIDIA GeForce 8600 GTManufacturer: NVIDIAChip type: GeForce 8600 GTDAC type: Integrated RAMDACDevice Key: EnumPCIVEN_10DE&DEV_0402&SUBSYS_09101462&REV_A1Display Memory: 256.0 MBCurrent Mode: 1440 x 900 (32 bit) (60Hz)Monitor: Plug and Play Monitor Monitor Max Res: 1600,1200Driver Name: nv4_disp.dllDriver Version: 6.14.0011.6375 (English)DDI Version: 9 (or higher)Driver Attributes: Final RetailDriver Date/Size: 10/4/2007 17:14:00, 5783424 bytesWHQL Logo'd: YesWHQL Date Stamp: n/aVDD: n/aMini VDD: nv4_mini.sysMini VDD Date: 10/4/2007 17:14:00, 6854464 bytesDevice Identifier: {D7B71E3E-4742-11CF-356F-1B2900C2CB35}Vendor ID: 0x10DEDevice ID: 0x0402SubSys ID: 0x09101462Revision ID: 0x00A1Revision ID: 0x00A1Video Accel: ModeMPEG2_C ModeMPEG2_D ModeWMV9_B ModeWMV9_A Deinterlace Caps: {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch                    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch                    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch                    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch Registry: OKDDraw Status: Enabled3D Status: EnabledAGP Status: EnabledDDraw Test Result: Not run D3D7 Test Result: Not run D3D8 Test Result: Not run D3D9 Test Result: Not run-------------Sound Devices-------------escription: SB Audigy 2 Audio [D000] Default Sound Playback: Yes Default Voice Playback: YesHardware ID: PCIVEN_1102&DEV_0008&SUBSYS_10011102&REV_00Manufacturer ID: 1Product ID: 100Type: WDMDriver Name: ctaud2k.sysDriver Version: 5.12.0001.1196 (English)Driver Attributes: Final RetailWHQL Logo'd: YesDate and Size: 8/11/2006 14:45:38, 499584 bytesOther Files: Driver Provider: CreativeHW Accel Level: FullCap Flags: 0xF5FMin/Max Sample Rate: 4000, 192000Static/Strm HW Mix Bufs: 64, 60Static/Strm HW 3D Bufs: 64, 60HW Memory: 0Voice Management: YesEAX(tm) 2.0 Listen/Src: Yes, YesI3DL2(tm) Listen/Src: No, NoSensaura(tm) ZoomFX(tm): NoRegistry: OKSound Test Result: Not run

[Sss'thasine'ss]

<p>I have the same problem too.</p><p>I'm from singapore/singnet.</p><p>Sometimes it crashed me immediately (within a min) after I entered the game, sometimes</p><p>it gives this message during loading..</p><p>Login rejected: Invalid username or</p><p>password. Please try again.</p><p>Bye.</p><p>Mesmero (Najena)</p>

[Kaerin]

System Information------------------Time of this report: 2/27/2008, 16:39:11       Machine name: WOLF-AN0TU9AFHW   Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.050301-1519)           Language: English (Regional Setting: English)System Manufacturer: System manufacturer       System Model: P5K SE               BIOS: BIOS Date: 07/19/07 11:46:27 Ver: 08.00.12          Processor: Intel(R) Core(TM)2 Duo CPU     E6550  @ 2.33GHz (2 CPUs)             Memory: 2048MB RAM          Page File: 401MB used, 3538MB available        Windows Dir: C:WINDOWS    DirectX Version: DirectX 9.0c (4.09.0000.0904)DX Setup Parameters: Not found     DxDiag Version: 5.03.2600.2180 32bit Unicode------------DxDiag Notes------------  DirectX Files Tab: No problems found.      Display Tab 1: No problems found.        Sound Tab 1: No problems found.          Music Tab: No problems found.          Input Tab: No problems found.        Network Tab: No problems found.--------------------DirectX Debug Levels--------------------Direct3D:    0/4 (n/a)DirectDraw:  0/4 (retail)DirectInput: 0/5 (n/a)DirectMusic: 0/5 (n/a)DirectPlay:  0/9 (retail)DirectSound: 0/5 (retail)DirectShow:  0/6 (retail)---------------Display Devices---------------        Card name: NVIDIA GeForce 8600 GT      Manufacturer: NVIDIA        Chip type: GeForce 8600 GT         DAC type: Integrated RAMDAC       Device Key: EnumPCIVEN_10DE&DEV_0402&SUBSYS_34521458&REV_A1   Display Memory: 256.0 MB     Current Mode: 1024 x 768 (32 bit) (60Hz)          Monitor: Default Monitor  Monitor Max Res:       Driver Name: nv4_disp.dll   Driver Version: 6.14.0011.6921 (English)      DDI Version: 9 (or higher)Driver Attributes: Final Retail Driver Date/Size: 12/5/2007 01:41:00, 5773568 bytes      WHQL Logo'd: Yes  WHQL Date Stamp: n/a              VDD: n/a         Mini VDD: nv4_mini.sys    Mini VDD Date: 12/5/2007 01:41:00, 7435392 bytesDevice Identifier: {D7B71E3E-4742-11CF-E16C-591400C2CB35}        Vendor ID: 0x10DE        Device ID: 0x0402        SubSys ID: 0x34521458      Revision ID: 0x00A1      Revision ID: 0x00A1      Video Accel: ModeMPEG2_C ModeMPEG2_D ModeWMV9_B ModeWMV9_A  Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive                    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch                    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive                    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch                    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive                    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch                    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive                    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch          Registry: OK     DDraw Status: Enabled       D3D Status: Enabled       AGP Status: EnabledDDraw Test Result: Not run D3D7 Test Result: Not run D3D8 Test Result: Not run D3D9 Test Result: Not run-------------Sound Devices-------------            Description: Realtek HD Audio output Default Sound Playback: Yes Default Voice Playback: Yes            Hardware ID: HDAUDIOFUNC_01&VEN_10EC&DEV_0883&SUBSYS_1043829F&REV_1000        Manufacturer ID: 1             Product ID: 100                   Type: WDM            Driver Name: RtkHDAud.sys         Driver Version: 5.10.0000.5391 (English)      Driver Attributes: Final Retail            WHQL Logo'd: Yes          Date and Size: 3/26/2007 19:21:06, 4395008 bytes            Other Files:         Driver Provider: Realtek Semiconductor Corp.         HW Accel Level: Full              Cap Flags: 0xF5F    Min/Max Sample Rate: 8000, 192000Static/Strm HW Mix Bufs: 33, 32 Static/Strm HW 3D Bufs: 33, 32              HW Memory: 0       Voice Management: No EAX(tm) 2.0 Listen/Src: Yes, Yes   I3DL2(tm) Listen/Src: Yes, YesSensaura(tm) ZoomFX(tm): No               Registry: OK      Sound Test Result: Not run

[Pawa]

<p>Crap, getting booted here too....(I heard china players are in the same boat)</p>

[Kaerin]

Pawa, where ya from?Asian side i'm assuming?Okay,this is getting worrying that its only affecting the asian side..lol

[feverz]

i am from Hong Kong also...guess its the problem with asia side

[boriz]

Sigh ... i am from asia too - singapore.Oh well, i guess its just fated that i am not for retrying EQ2 lol.

[Kaerin]

man,i wish they'll hurry..lol..getting jittery from EQ2-withdrawal..<img src="/eq2/images/smilies/69934afc394145350659cd7add244ca9.gif" border="0" alt="SMILEY" width="15" height="15" />

[Kaerin]

Boriz, just hang in there,dude..you'll be in Norrath soon enough..lol. I'll be buying RoK on Friday too..sigh.

[teapot]

i'm from hongkong too, experienced the same problem...

[Pawa]

I dont think its the patch... I was able to play after the 26th 7:00am patch. Were there any hotfixes for the 27th during US primetime?

[Kaerin]

Not too sure about that,Pawa..though i was hoping it was a case of deleting a file here and there and letting the EQ2 patcher re-update..sigh..guess not.Any word from Sony or Rothgar about this? Everytime i start the patcher,i'm hoping there'll be a small patch for EQ2 which will solve this.

[byway]

i suppose its an asian side problem, my friend and I from singapore, we both get kicked out as well. I'm using Singtel and he's using Starhun=b.

[feverz]

i can finally log in now !

[Kaerin]

Logging in is not the problem..its how long can you stay in-game.Does your game crash you back to desktop after a few seconds or is it totally fixed? Thats the thing i wanna know..lol

[feverz]

<cite>Kaerin wrote:</cite><blockquote>Logging in is not the problem..its how long can you stay in-game.Does your game crash you back to desktop after a few seconds or is it totally fixed? Thats the thing i wanna know..lol</blockquote>[Removed for Content]....it crashed again while i am omw to CoA.......................

[enota]

Singapore, StarHub here, I have been in for about 15 minutes now, no crash yet, will come back and post again if I crash out.  Have Fun all of you when you get in !

[Mousehand]

how is it? anyone able to log in AND stay in without getting the Lost Connection msg?

[feverz]

SoE doesnt noticed about this or what

[Kaerin]

okay..i tested the thing and was in for about less than 15 min..so far i haven't experienced any crashes.I'll try again in a few hours and let you guys knows. Keep your fingers crossed,yah?

[enota]

I have been in for over an hour now, no crashes....but, my husband just tried to log in and he is crashing out.

[Mousehand]

<p>I tried logging in 5mins ago, still the same as earlier. Lost connection within seconds.</p>

[Freida]

Same problem. I'm also from Singapore.Started this morning, had been playing for bout 3 hours without any problems.Then i tried to zone from neriak to DLW and got booted straight to windows.Tried logging in and got the wrong user name / password message.Sometimes I can get into the game but will get booted without fail within 2-3 mins.Other times I don't even make it in game, just get the invalid login message or straight boot to windows with no message.Got paranoid, thought maybe i had been keylogged or something.So i went and changed my password. Didn't help, still getting the same error.As of half an hour ago, managed to log in and could actually run my brigand to the fair at DLW.Decided to log for dinner and upon my return to norrath....Logged in but got booted...HALP PLS...<img src="/eq2/images/smilies/0320a00cb4bb5629ab9fc2bc1fcc4e9e.gif" border="0" alt="SMILEY" width="15" height="15" />

[Pawa]

Its actually not a crash....i looked at the firewall and it appears as if the server just terminated the connection. Eq2 exits without an error message instantly(like a /camp desktop).

[Computerz]

I'm from Singapore too, Starhub user.

[Freida]

Here' my DXDIAGSystem Information------------------Time of this report: 2/27/2008, 10:45:53       Machine name: OEM-543E7E88396   Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.050301-1519)           Language: English (Regional Setting: English)System Manufacturer: Acer       System Model: Aspire T620               BIOS: Award Modular BIOS v6.00PG          Processor: Intel(R) Pentium(R) 4 CPU 3.00GHz (2 CPUs)             Memory: 1024MB RAM          Page File: 219MB used, 2242MB available        Windows Dir: C:WINDOWS    DirectX Version: DirectX 9.0c (4.09.0000.0904)DX Setup Parameters: Not found     DxDiag Version: 5.03.2600.2180 32bit Unicode------------DxDiag Notes------------  DirectX Files Tab: No problems found.      Display Tab 1: No problems found.        Sound Tab 1: DirectSound test results: All tests were successful.        Sound Tab 2: No problems found.          Music Tab: No problems found.          Input Tab: No problems found.        Network Tab: No problems found.--------------------DirectX Debug Levels--------------------Direct3D:    0/4 (n/a)DirectDraw:  0/4 (retail)DirectInput: 0/5 (n/a)DirectMusic: 0/5 (n/a)DirectPlay:  0/9 (retail)DirectSound: 0/5 (retail)DirectShow:  0/6 (retail)---------------Display Devices---------------        Card name: Gigabyte RADEON X300 128MB     Manufacturer: ATI Technologies Inc.        Chip type: RADEON X300 SE (0x5B60)         DAC type: Internal DAC(400MHz)       Device Key: EnumPCIVEN_1002&DEV_5B60&SUBSYS_21021458&REV_00   Display Memory: 128.0 MB     Current Mode: 1024 x 768 (32 bit) (60Hz)          Monitor: Plug and Play Monitor  Monitor Max Res: 1600,1200      Driver Name: ati2dvag.dll   Driver Version: 6.14.0010.6512 (English)      DDI Version: 9 (or higher)Driver Attributes: Final Retail Driver Date/Size: 1/20/2005 11:25:56, 223744 bytes      WHQL Logo'd: Yes  WHQL Date Stamp: n/a              VDD: n/a         Mini VDD: ati2mtag.sys    Mini VDD Date: 1/20/2005 11:25:38, 965632 bytesDevice Identifier: {D7B71EE2-1820-11CF-986E-0801A1C2CB35}        Vendor ID: 0x1002        Device ID: 0x5B60        SubSys ID: 0x21021458      Revision ID: 0x0000      Revision ID: 0x0000      Video Accel: ModeMPEG2_C ModeMPEG2_D  Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive                    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch                    {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive                    {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive                    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch          Registry: OK     DDraw Status: Enabled       D3D Status: Enabled       AGP Status: EnabledDDraw Test Result: Not run D3D7 Test Result: Not run D3D8 Test Result: Not run D3D9 Test Result: Not run-------------Sound Devices-------------            Description: Realtek HD Audio rear output Default Sound Playback: Yes Default Voice Playback: Yes            Hardware ID: HDAUDIOFUNC_01&VEN_10EC&DEV_0880&SUBSYS_08800000&REV_1008        Manufacturer ID: 1             Product ID: 100                   Type: WDM            Driver Name: RtkHDAud.sys         Driver Version: 5.10.0000.5038 (English)      Driver Attributes: Final Retail            WHQL Logo'd: Yes          Date and Size: 12/13/2004 16:42:14, 2329408 bytes            Other Files:         Driver Provider: Realtek Semiconductor Corp.         HW Accel Level: Full              Cap Flags: 0xF5F    Min/Max Sample Rate: 100, 192000Static/Strm HW Mix Bufs: 33, 32 Static/Strm HW 3D Bufs: 33, 32              HW Memory: 0       Voice Management: No EAX(tm) 2.0 Listen/Src: Yes, Yes   I3DL2(tm) Listen/Src: Yes, YesSensaura(tm) ZoomFX(tm): No               Registry: OK      Sound Test Result: All tests were successful.            Description: Modem #1 Line Playback (emulated) Default Sound Playback: No Default Voice Playback: No            Hardware ID:         Manufacturer ID: 1             Product ID: 81                   Type: Emulated            Driver Name:          Driver Version:       Driver Attributes:             WHQL Logo'd:           Date and Size:             Other Files:         Driver Provider:          HW Accel Level: Full              Cap Flags: 0x0    Min/Max Sample Rate: 0, 0Static/Strm HW Mix Bufs: 0, 0 Static/Strm HW 3D Bufs: 0, 0              HW Memory: 0       Voice Management: No EAX(tm) 2.0 Listen/Src: No, No   I3DL2(tm) Listen/Src: No, NoSensaura(tm) ZoomFX(tm): No               Registry: OK      Sound Test Result: Not runRunning on XP

[Jaradcel]

Same problem as you folks. I logged before patch last night and only just played (Approx 7.30pm Singapore GMT +8 time) and it sent me straight out. Folks in my guild are logging in fine (They're from America and Britain) so it's something on our end it seems.Singapore, Starhub here. I thought it might've been Starhub's fault, but looks like Singnet customers are getting hit too so not too sure about that.Running WinXP, SP2, 8800GTS here. -------On a completely unrelated and off-topic note. Asians/Singaporeans please feel free to /join najena.singapore for the Singaporean channel, and move to Antonio Bayle for a better, richer, life. And raids. *nods*

[Kukuzhong]

Another Singaporean here, using Singtel - MIO. All of my SG guildmates are experiencing the same problem... Any resolution yet pls?

[Mousehand]

<p>i suspect that during the last patch, soe must have reduced the tolerance for the ping from our side - so anything with latency over, say, 200 or 300ms, automatically gets chopped off by the server...</p>

[Kukuzhong]

<p>Hmm time for an early night i guess lol</p>

[Jaradcel]

Well I'm off to play some Team Fortress 2 and catch up on some J-Dramas lying around... My Boss My Hero here I come!On an unrelated note again here's something I've exchanged with a friend.---SOE has cut us off from EQ2! Oh noes!We won't be able to make our daily plat payments to our gold farming bosses! Oh noes!We... we won't be able to support our families any more!OH noes!Other man: What about my mistress!!?? I can't pay for her any more!OH Noes!Third man: Wait!! But.... that means I can't meet my online lover and cyber her! OH NOES!!!!Please SOE, fix this before us players*strikethrough*farmers*strikethrough* die from withdrawal!That, and I have a raid tomorrow morning <img src="/smilies/69934afc394145350659cd7add244ca9.gif" border="0" alt="SMILEY" />

[chy]

SAME PROBLEM here! ISP = SingtelHelp!!!

[Syklyn]

I have the same problem. I was still able to play EQ2 last night. But now, after the so call update, EQ2 keeps quiting by itself within a min or 2 after I log in. I am from Singapore and using Starhub. Need some help here...

[esu]

Having the same problem from hong kong.ISP onebb.com

[Kukuzhong]

<p>My record was 15secs in game, then i got booted =p</p>

[Kaerin]

Okay..for the record,i was in for 15 min this afternoon before i got booted off..now it looks like its back with a vengeance.Stayed for a few seconds before i crashed. Man,this is seriously starting to p_iss me off. Why isn't SOE doing anything about this? Its like the whole of the asian side is getting the "you are from asia therefore must be a gold farmer" treatment. Right now,i'm speaking like this coz i'm p_issed so if this offends anyone..apologies.

[taneb]

I'm from SG too and experiencing the same problem. ISP is QALA.After the patch last night (<span class="NewsSelectionHeaders">02/25/2008 at 7:00 AM PST</span>), I was able to login with no prob and managed to play till around 7-8 <b>PM</b> PST when the game suddenly threw me back to the desktop. I relaunched the game (saw a file being patched but cannot remember what's the filename) and managed to get to the character selection screen with no prob. Upon selecting  a toon to enter the game, I was thrown back to the desktop again during loading. I've deleted the toon's profile, disabled custom UI and deleted the cache folder but the problem still persist, either during the loading time before a toon enters the EQ2 world or after a few seconds in it. I've tried several toons with the same result.SOE, please help...

[CHOPPERNIKI]

<p>Hi All,</p><p>I'm from Hong Kong and got the same problem.I've tried for 2 different ISPs (PCCW and NWTBB), 3 different PCs and 2 Accts,really no idea what is going on!!</p><p>Hope it can be fixed ASAP....</p>

[Maron]

<p>Hi all, I am Hong Kong player and facing the same problem of you all.  The best try I can see UI and zone view but program seems hang, then program quit and back to desktop.</p><p>Is that ISP problem like youtube had blocked in few days ago?</p>

[Kukuzhong]

Thus far it seems only Singapore and Hong Kong peeps are affected. Apparently, no one from SOE seems to bother too hmm.

[Dolphine]

anyway i have cancelled my incurring subscriptions...i have my doubts sony still care about us...good game

[Kukuzhong]

<p>Cancelling may be a good idea lol, till they deem it fit to resolve the situation.</p>

[byway]

well it is taking unusually long for them to answer... i suppose they'll "Eventually" get to it

[Kaerin]

Okay..i just PM'ed Rothgar and i have no idea whether he'll even read it and whether it'll resolve the issues for us. I'm not going to cancel my sub just yet though..probably i'll just hold on for a while until it gets really bad then maybe go find another MMO..sigh.I so wanted to level tonight and try out Vanguard.Anybody tried logging in yet and seeing how long they can play?

[Kukuzhong]

Yeah, i clicked on "Play" and got a "Lost Connection to Server" immediately haha

[Kaerin]

Okay..i got into the game for a few seconds before i crashed...KNN!! sorry...singaporean-side got the better of me..

[hktwins]

I am a player from Hong Kong and get the exact problem as all of you.I am using Vista

[Dolphine]

don't even bother to tried on vanguard it 10x worse than eq2i still have my vanguard boxes lying around. support is bad from soe in that game tooi didnt expect established game like eq2 will have such problem too...and where is the support?

[Kaerin]

Actually,if i'm not wrong,when EQ2 first came out...alot of people had that mentality of it being like Vanguard.A bad game.I'm not supporting or siding with SOE on this but its a game i've been wanting to try and form my own opinions about. Its like when i first started EQ2..people didn't like it and said it was too tough( this was at launch..with huge xp debts and corpse runs mind you) but i still stuck on. People might not like Vanguard but i'll give it a shot anyway.I just PM'ed Rothgar so hopefully he's trying to get it settled though i wish they'll give us an update..like you all,i can't log in and no,i'm not an SOE-fanboy..just followed EQ2 too long to give up so easily now.

[Tuajia]

Hi all,I'm from Singapore too, subscribed to Starhub Cable. I get kicked within 2 minutes in the game, and if I'm idle for at Character Select, I get the "Lost connection to server!" message, usually within 2 mins as well.I submitted a support request through station.com this morning and referred to this forum thread. Hopefully this will get their attention.Cheers people!

[Kaerin]

Hopefully if more people were to petition in or even write to them,it'll get their attention..sigh..i miss my guardian already.wait a min...isn't there a guardian class in LOTR online too...hmmmm

[Mousehand]

ok, i've also sent a PM to Rothgar the developer; giving him the details of my Lost Connection experience in EQ2. Hopefully he will take steps to correct the problem. Can't even log in to the game now, blah.

[Ashrem]

Lol, i know, we are in the middle of a crisis here, but...Wah lao, didnt know that there are so many of us playing EQ2<img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" />Anyway, same problem here. 5 secs for me, then screen closes<img src="/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY" />

[Tuajia]

Haha well, I didn't know there were so many players in SG. I thought everyone just played WoW. A strange sense of unity within a crisis...?

[Kaerin]

Ashrem: Well..not for long if SOE doesn't solve this problem..lolAnd i was going to get my RoK on friday...sigh...oh well,least LOTR: Online has a 7 day trial for me to try out. Just curious: what servers are everyone on?at least those who haven't canceled their subs..Me: Antonia Bayle

[Kukuzhong]

<p>Certainly did not expect to see the "KNNs" and "wah laos" here <img src="/smilies/8a80c6485cd926be453217d59a84a888.gif" border="0" alt="SMILEY" /></p><p>But yeah, maybe more SG players than expected, just that we do not bother posting usually heh</p>

[Kaerin]

Don't usually post much but i have in the fan art pages and hang out at the Newbie Yard to see if peopleeed help<img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" />

[Tuajia]

I'm on the Bazaar server with 3 other local guildies

[Ashrem]

Lol, though I just started to play for a few months, guess im really like a semi-noob, with a T6 main...Anyway i oso have 4 guildies from here, in Blackburrow server.Didnt mention b4, but i subscribe to singnet

[emodir]

sounds like the problem lies somewhere along the route between us and the SoE servers, essentially theres nothing SoE or we can do about it.

[Sakura]

<p>Singapore here too. The longest i could log in is 10 secs. </p><p>I'm from Najena. really surprised to see so many singaporeans here.</p><p>If its not solved within 3 days I'll just  unsub and play WoW again.</p>

[Dolphine]

my first mmo is final fanasty online, leveling is slow, not many local pple playing. then i switched to eq2 when i just launch, everything is so fun, my first dungeon in stormhold, it give me a creeping feeling no other mmo has doesplayed for the first mth and quit, mainly due to the nasty xp debt and my graphics card that time keep crashing,follow by guildwar, everything seem too easy, no challenge at all...wow - the best mmo overall so far, support is the best among all the mmo i played, usually get response from them within few hrs...i played for past 3yrs, and get sick of the non stop farming dungeon for 6-8hrs daily for gear.dungeon and dungeon online, turbine is so disappointing, never want to buy their game anymore, so i passed on lotrvanguard launched last year, meant to be wow killer, maybe in another 3yrs...my c2d 2g ram and 8600gt can only run at the lowest setting, lag is horrible...soe never provide any technical support at all for vanguard...after looking at the current mmo, i decided to come back to eq2everything looks great, grouping is fun, dungeon give me excitement no other mmo has..until today i couldnt log on... >.<

[Kaerin]

Sigh..i was hoping it wasn't the case though it is strange that its happening only now. For the last 42 updates, the asian side didn't have much of a problem playing EQ2,if any at all.

[Blacklannce]

<p>Well Peeps Im happy and sad ....</p><p>Happy Im not allow here .. sad we can't play.</p><p>I have the same issue, I am logging from China .... ( not a gold farmer, I own a pub )</p><p>when I talked to a GM they tried to tell me it was a driver problem .. then firewall problem ..</p><p>But like you all I dont think so ... Game closes to desktop .... that should be a key bit of info</p><p>Hope we all have better luck tomorrow</p>

[TSR-DanT]

6 Pages from yesterday!  You guys have been busy.  I'll read through this thread and see what I can gather, pass it along, but it does sound like some type of routing issues between Us and You.  I'll try to find out more.

[Tuajia]

Greetings from Singapore! Do a lot of people in China play EQ2? i thought they usually play WoW...Anyway I've scanned the forums and there are many other threads talking about the same problem. Some have replies from GMs asking them to check their drivers etc... I think they might not know this is a huge problem across Asia yet. Hopefully they will realise it soon!

[hohotml]

Well I am from Hong Kong, 20080827 HKT 0800 is ok for my first login after fresh new install of EQ2, on Vista Home, 8800GTS.I am able to run from my last log out location which was almost 4 yrs ago. From Lavastorm to Qyenos, then pay my 5s to enter my long lost apartment.But then like 12 hrs later. Whenever I tried to login with my old character, I will pop back to desktop after logged in no more than 1 min.When I try to create new character, it will say I lost connection.

[Ashkar]

<p>For those of you wanting to try out LOTRO because your connection to EQ2 is messed up at the moment, here is some food for thought. Last month I had originally wanted to download and try out LOTRO myself, but I realised that I just couldn't connect to their servers, so like what is happening now, I went to their support forums and dug up page after page of technical help threads. To my horror, this is what I found out;</p><p> Apparently back in December 2007, they had implemented a Asia-Pacific wide IP block to prevent practically all Asian players from connecting to their servers <b>WITHOUT TELLING ANYONE</b> about it, not even their forum CMs had any idea of this. After a few days (or maybe weeks), they released an official statement that this was indeed done to stop the influx of gold farmers from Asia, and to the legit players who have been subscribing since day one, they could only say <i>'sorry but this decision will not be reversed'.</i></p><p>I am not kidding, Australia, Singapore, Malaysia, South East Asia, Taiwan, Hong Kong, and Chinese players were ALL banned from the game without notice, till this day this IP Block is still i neffect. Of course, some players are still able to connect via proxies and what not, but you get the idea. The best part? They continued to bill the players that they blocked quietly. Players also COULD NOT log on to their acct management site to cancel their accounts since they were blocked to the server. </p><p>If you do not believe me, you can check out their offcial forums and dig up their old threads regarding this issue. I was so disgusted by it and hence ended up trying out EQ2 instead. And now I hope the same thing isn't happening <img src="/eq2/images/smilies/283a16da79f3aa23fe1025c96295f04f.gif" border="0" alt="SMILEY<img src="/smilies/283a16da79f3aa23fe1025c96295f04f.gif" border="0" alt="SMILEY" />" width="15" height="15" />.</p><p> Oh yeah, I am from Singapore too on Starhub cable, and I am experiencing the same issues as all the other posters here. Antonia Bayle server!</p>

[emodir]

lol you guys need to relax, its a route issue prolly as mentioned many times.ya know, like few years back when the deep sea cables were messed up. something inbetween us and soe are messing up thats all.

[Blacklannce]

<p>    <span style="color: #0000ff;"><b>Meergash -</b>  </span><i><span style="color: #0000ff;"> Greetings from Singapore! Do a lot of people in China play EQ2? i thought they usually play WoW...</span></i></p><p>In truth I haven't come across anyone here that plays EQ2 .. but me, I moved here from California .. lots play there</p>

[Sakura]

<cite>TSR-DanT wrote:</cite><blockquote>6 Pages from yesterday!  You guys have been busy.  I'll read through this thread and see what I can gather, pass it along, but it does sound like some type of routing issues between Us and You.  I'll try to find out more.</blockquote>As a tech support, your post sounds more sacarstic than helpful.

[Freida]

Everybody, just take a deep breath and relax...They probably just got to work, give em some time to find out what the problem is.Hopefully we're not being blocked coz we're from asia and they suspect us to be farmers....It seems drastic...Pls don't make me go back to wow <img src="/eq2/images/smilies/385970365b8ed7503b4294502a458efa.gif" border="0" alt="SMILEY" width="15" height="15" />

[Kaerin]

Well,its nice to see someone from SOE DID take notice..wonder what happened to Rothgar.So much for his help. Hope he gets a smack over the head at the next fan faire (hopefully by Dellmon) After hearing about the IP blocks for LOTRO..i'm thinking i'm gonna be patient and see what happens..sigh..Anyone have any chance of actually going in yet?Ashkar..thanks for the heads up..luckily i didn't download the trial fully yet...whew..Sigh...i need my EQ2 fix dammit...playing NWN2 and witcher isn't slacking my needs..grumble

[Kaerin]

Sakura: Relax,dude..lets just remain optimistic here..i know its frustrating but we're all in the same boat.

[Maron]

thx Ashkar who make me really frightened <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" />If a company have discrimination about where the player come from, it should be shame on a country which always talk about fair and justice.I can login successful and stay in game about 20 seconds before I write this post.  So I don't think that is route problem only, that must be some problem between us and EQ2 server.I still stay calm and look forward on SOE's reply/action.

[derro]

<p>im from sg, have beed trying to log for the whole night n cant log in.. calling to starhub to check the isp n even reseted it yet they cant give me an answer to it.. sigh..</p>

[enota]

I am from Singapore, was able to log in about 6 pm or so (Sing time) and actually stayed connected for about 6 hours.  (I had been repeatedly disconnected fro the server for most of the day before this.)  When I logged out to the Character Select screen, I was disconnected within seconds (just like earlier).  I had 2 other people try to log in from our house during the time I was logged in, (we are networked together), they were unable to log in..got booted.  I don't know if this might help figure out what the problem is.

[TSR-DanT]

<cite>Sakura wrote:</cite><blockquote><cite>TSR-DanT wrote:</cite><blockquote>6 Pages from yesterday!  You guys have been busy.  I'll read through this thread and see what I can gather, pass it along, but it does sound like some type of routing issues between Us and You.  I'll try to find out more.</blockquote>As a tech support, your post sounds more sacarstic than helpful.</blockquote>I'm sorry you feel that way, but it was not sarcastic.

[TSR-DanT]

Ok, if you have from Singapore and are unable to connect, please <u><i><b><span style="font-size: xx-large;color: #ff0000;">PM</span></b></i></u> me your station name and your IP address  Please do not give me a 192.168 address, it does me NO good.  Make sure you disconnect your router, or use a site like <a href="http://whatismyip.com/" rel="nofollow" target="_blank">http://whatismyip.com/</a>.

[TSR-DanT]

This might be fixed, please let me know if anyone is still having issues.

[taneb]

Hi Dan. I've been playing for a while and it seems that it's fixed, at least for me.Thanks!  <img src="/eq2/images/smilies/283a16da79f3aa23fe1025c96295f04f.gif" border="0" alt="SMILEY" width="15" height="15" />

[Corwallyn]

Ironically, I am having this issue and I am in California.  I seem to have this problem on both EQ2 and PoTBS.  I get about 15 minutes of play time and then I get booted with the invalid username/password.  Thought this might have been due to the beta station launcher, but I am getting the problem even after I uninstalled it.

[TSR-DanT]

PM me your station name and IP address as instructed above.

[Jaradcel]

I seem to be logging in with no problems right now at 8.30am before raid but I'll stay in game and see if I get kicked. Thanks for the help DanT. Could you let us know what the problem was?--Kaerin: /join downunder and send me (Kheldar) a tell. Me and Calreth play on Antonio Bayle.We probably have enough here to form a proper singapore guild if we ever felt like all moving servers.... <img src="/smilies/69934afc394145350659cd7add244ca9.gif" border="0" alt="SMILEY" />

[Computerz]

Great job at hearing us out and resolving the issue, Dan.If I may ask a question, are you at liberty to disclose what was all this about? Did you guys block certain address blocks in other to filter out farmers/spammers, which blocked us out also initially, and by getting our addresses and station login, you effectively added us to a white list of sorts?

[Dolphine]

i'm able to stay connnected for the past 40min... <img src="/eq2/images/smilies/283a16da79f3aa23fe1025c96295f04f.gif" border="0" alt="SMILEY" width="15" height="15" />

[Kaerin]

THANK YOU!!! Its the best news i've heard since waking up<img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /> Being at home with the shingles and having no EQ2 to play is hell i'll tell ya. Yup,2 weeks of medical leave and physical pain. DanT : Thank you so much for hearing us out and helping us to resolve the "crisis"..thank you.If i ever go to Fan fair,you'll be the first person i'll shake hands and thank.Okay,i'm going to log in for today and see how it goes../crosses fingers...tomorrow,ROK,baby!!

[teapot]

Thanks Dan.  I've been playing for over 30mins with no problem...great!! <img src="/eq2/images/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" width="15" height="15" />

[Tuajia]

YES! Thank you Dan! I've been playing for abt 15 mins with no problems whatsoever. Really appreciate your help!

[Blacklannce]

<p>It seems to be ok from China too ...</p><p> Thank you ! .. you are a good guy</p>

[enota]

It's working for me, also.  Thanks a lot, Dan!!<img src="/eq2/images/smilies/283a16da79f3aa23fe1025c96295f04f.gif" border="0" alt="SMILEY" width="15" height="15" />

[Sakura]

<p>Thanks Dan. I sounded grumpy last night as I was having my period. Sorry.</p>

[TSR-DanT]

They didn't really give me too many details.  I am assuming it was some form of a routing change that had unforeseen problems.  I know it wasn't intentional, and I know they weren't looking to stop people from Singapore from connecting.

[Windowlicker]

My girlfriend and I are unable to stay connected either.  We log in, and after a few minutes both clients crash to character select.There have been no changes to our hardware configuration or software configuration on both machines for months, and this is the only game we play.Bandwidth was tested this morning and is not only extremely fast, but we discovered our ISP actually increased our caps.  No problem with that either.PM'd you with our external IP address for the machines.

[TSR-DanT]

At this point the issue in Singapore is over, any issues for people outside of that specific issue will need to create their own posts or contact via PM.  Any PMs I have been sent will be addressed shortly.Locking this thread as I feel it's main topic has now been resolved.  Please feel free to continue with your own separate posts.