odd occasional freezing

[harleygjc]

ok so here's how things are! I recently had to wipe/reinstall my system put everything back as it was installed eq2/patched and got back in had no problems for a while and then, while in a vaults grp in jarsath I noticed I kept getting these odd freezes! I can move but cannot speak fight etc and nothing else seems to move then after around4/5 secs it goes back to normal for a few secs then starts again. I thought at first that it was happening due to the fact that I had zoned quite a few times before coming to vaults BUT! I tried a bit of solo for an hr or so in pillars and noticed it happening then, only thing I've noticed is that on the new connection status panel is that when I get these freezes I do get a packet loss! only things different I running this time compared to before which I never had this first time round is avg is running in the background and windows firewall is up! is it worth me shutting avg off? I do not get this problem every day I've been in many coa grps and never had it! most of the time it happens has been vaults and a few solo occasions but it does annoy me a bit, just wondered if anyone else had a similar problem or any ideas I could try?

[TSR-DanT]

I would say shut off AVG and Windows firewall as a test, see if those things make your connection any better.  If not please report back.

[harleygjc]

<p>update</p><p>I've turned off avg before launching eq2 for the past few days and everything has run fine even done a few vaults runs with no problems! BUT today (friday!) it all went nuts again I've been using the new connection window and my ping is usually around 150ish but it shot a few times to a staggering 2000 I can move but do nothing and at the same time I had a incoming phone call I got booted.</p><p>I've made sure all my settings were as before I had to reinstall windows the really odd thing is it only seems to happen mid afternoon so far and mainly just been in the vaults inst although I did have a similar problem while in pof a while back!</p><p>My isp is virginmedia if this makes any difference and all my drivers are as before which I've been using with no problems for the past three years! any ideas would be welcome</p><p>further update trace info included</p><p>Tracing route to sdkeq2-01-01.everquest2.com [199.108.12.33]</p><p>over a maximum of 30 hops:</p><p>  1   106 ms    95 ms    87 ms  winn-bam-1.inet.ntl.com [194.145.148.190] </p><p>  2    95 ms    87 ms    91 ms  winn-t3core-1a-ge-112-0.inet.ntl.com [62.253.121.41] </p><p>  3    83 ms    87 ms    83 ms  win-bb-a-so-130-0.inet.ntl.com [62.253.184.113] </p><p>  4   108 ms    80 ms    83 ms  bre-bb-b-so-100-0.inet.ntl.com [213.105.172.234] </p><p>  5    87 ms    83 ms    95 ms  195.50.91.129 </p><p>  6    94 ms    87 ms    83 ms  ae-0-52.bbr2.London2.Level3.net [4.68.117.34] </p><p>  7   232 ms   247 ms   235 ms  as-0-0.mp2.SanDiego1.Level3.net [4.68.128.149] </p><p>  8   223 ms   220 ms   220 ms  so-10-0.hsa1.SanDiego1.Level3.net [4.68.113.38] </p><p>  9   218 ms   232 ms   223 ms  vl861.sdtermswitch-1.sonyonline.net [63.215.251.130] </p><p> 10   220 ms   223 ms   232 ms  vl831.sdkollsw-1.sonyonline.net [64.37.144.82] </p><p> 11   227 ms   224 ms   215 ms  sdkeq2-01-01.everquest2.com [199.108.12.33] </p><p>Trace complete.</p><p>Tracing route to ableq2-01-01.everquest2.com [199.108.202.33]</p><p>over a maximum of 30 hops:</p><p>  1    55 ms    63 ms    64 ms  winn-bam-1.inet.ntl.com [194.145.148.190] </p><p>  2    81 ms    75 ms    80 ms  winn-t3core-1a-ge-112-0.inet.ntl.com [62.253.121.41] </p><p>  3    79 ms    95 ms    87 ms  win-bb-a-so-130-0.inet.ntl.com [62.253.184.113] </p><p>  4   108 ms    95 ms    92 ms  man-bb-b-so-110-0.inet.ntl.com [62.253.185.137] </p><p>  5    79 ms    72 ms    80 ms  man-bb-a-ge-000-0.inet.ntl.com [62.253.187.177] </p><p>  6    96 ms    80 ms    82 ms  212.43.162.214 </p><p>  7    83 ms    84 ms     *     tele-ic-1-as0-0.inet.ntl.com [62.253.184.2] </p><p>  8   105 ms   107 ms   104 ms  193.159.225.237 </p><p>  9   118 ms   117 ms   103 ms  217.6.24.62 </p><p> 10   160 ms   156 ms   171 ms  tge7-2.fr3.lga.llnw.net [69.28.171.125] </p><p> 11   172 ms   171 ms   160 ms  tge2-4.fr3.iad.llnw.net [69.28.171.157] </p><p> 12   165 ms   168 ms   167 ms  sony.ge4-12.fr3.iad.llnw.net [68.142.111.254] </p><p> 13   168 ms   164 ms   168 ms  vl46.ashaens-1.sonyonline.net [64.37.144.177] </p><p> 14   170 ms   148 ms   157 ms  ableq2-01-01.everquest2.com [199.108.202.33] </p><p>Trace complete.</p><p>Tracing route to amseq2-01-01.everquest2.com [195.33.135.161]</p><p>over a maximum of 30 hops:</p><p>  1    74 ms    76 ms    72 ms  winn-bam-1.inet.ntl.com [194.145.148.190] </p><p>  2    89 ms    87 ms    87 ms  winn-t3core-1a-ge-112-0.inet.ntl.com [62.253.121.41] </p><p>  3    66 ms    68 ms    72 ms  win-bb-a-so-130-0.inet.ntl.com [62.253.184.113] </p><p>  4    86 ms    95 ms    87 ms  bre-bb-b-so-100-0.inet.ntl.com [213.105.172.234] </p><p>  5    88 ms    91 ms    97 ms  telc-ic-1-as0-0.inet.ntl.com [62.253.185.74] </p><p>  6   106 ms    83 ms    79 ms  ns.de.prserv.net [195.66.226.27] </p><p>  7    87 ms    91 ms    87 ms  165.87.224.186 </p><p>  8    97 ms    90 ms    89 ms  vl50.amsixmsfc-1.sonyonline.net [195.33.129.76] </p><p>  9    67 ms    68 ms    74 ms  amseq2-01-01.everquest2.com [195.33.135.161] </p><p>Trace complete.</p><p>I've uninstalled and reinstalled the latest drive for my speedtouch modem thinking it was that which was causing the trouble and still the same odd pausing/freezing. my ping rate goes nuts from around 200 right upto 1,000 and beyond! I also get several packet losses then everything is fine untill the next time! this has only very recently started to happen along with the odd things like when camping to desktop I get booted to character select!!!!</p><p>can any info be given on a way to resolve this please? or has anyone else had similar probems?</p>

[TSR-DanT]

Virgin media is one of the ISPs that we know for sure is having issues with our service.  While it doesn't seem that you're fully effected by it, they are currently making changes, some of these changes made people unable to play at all.  Because of this they are, supposedly, making MORE changes to try and help the customers unable to connect at all.  During these changes it's likely that you'll encounter errors and issues along the way, as some of their changes are sure to effect you.This post was a few days ago, so let me know if you're still having issues or if things came around back to normal.

[harleygjc]

thanks for the reply! yes I'm afraid I'm still having problems! odd thing is it affects my warlock the most! if I try to use him I get pings of over 3,000! my other characters are occasionaly acting weird with lag and a few seconds freezing but not as bad as that one! althought it seems to have eased slightly it is still causing a few problems.