Vannin
01-26-2008, 08:50 AM
This may seem a tad radical, but I'll say it anyway.Maybe when SoE take a server down, for planned maintenance they could make sure they update the Network Status page?Another good one would be to update the page with other information such as "The planned 5 hour maintenance to XYZ server is now expected to overrun by 5 hours. Please accept our apologies for any inconvenience."That's got to be 5 minutes well spent? Customers are kept informed and most probably a lot happier as well.