EQ2 crashes when i click play

[Gizmosis]

<p> I just bought a brand new dell xps 720 gameing machine,. Right away.. i smacked myself for buying vista, but i guess i dont have much say for it came with the pc. my first trouble began with the downloader stopping right before it would finish, i fixed that issue by changeing iti to run as admin. Once i did that.. i was able to get into the game to the character select screen. Once there, i cranked everything up high thinking i could run it. It requsted i restart the pc.. I did that and tried to get back in, now when the patches finish scanning and it says to " Click Play " i do, and it shuts down. I get a vista error message saying the EQ2 application has stopped working. I got no idea what to do. I have spent nearly 10 hours researching this, sending reports to SOE with no responce. I am running a </p><p>-Sound Blaster X-fi sound card.</p><p>-NVIDIA 8800 GTX</p><p> -4gigs ram</p><p>i have tried to look up drivers for both the sound card and video card, i have installed the new video but haveing trouble finding the sound card driver. Nothing on the creative site seems to match, or at lease i dont notice it. But keep in mind.. i just got the brand new machine yesterday so why would they be out dated like that ?? nevertheless, i am searching just in case. In the end.. i STILL cannot get the game to run. When " Play " lights up, and i click it, thats the end of it. im frusterated to all hell that i spent nearly 4thousand on a pc only to watch it crash. my hear is so red from smacking myself. Please help.</p>

[ganjookie]

try turning the graphics back down...should be an options selection in the window where it scans and downloads on the right hand side.

[Gizmosis]

I tried every variation on that exact graphics choice in the options before i click the play button. Still nothing but a windows vista error " EQ2 application has stopped working " and it shuts down. I read a thread somewhere that it could be the shadows, but i got no clue how to remove the shadows without getting into the game.

[Josgar]

<cite>Gizmosis wrote:</cite><blockquote><p> I just bought a brand new dell xps 720 gameing machine,. Right away.. i smacked myself for buying vista, but i guess i dont have much say for it came with the pc. my first trouble began with the downloader stopping right before it would finish, i fixed that issue by changeing iti to run as admin. Once i did that.. i was able to get into the game to the character select screen. Once there, i cranked everything up high thinking i could run it. It requsted i restart the pc.. I did that and tried to get back in, now when the patches finish scanning and it says to " Click Play " i do, and it shuts down. I get a vista error message saying the EQ2 application has stopped working. I got no idea what to do. I have spent nearly 10 hours researching this, sending reports to SOE with no responce. I am running a </p><p>-Sound Blaster X-fi sound card.</p><p>-NVIDIA 8800 GTX</p><p> -4gigs ram</p><p>i have tried to look up drivers for both the sound card and video card, i have installed the new video but haveing trouble finding the sound card driver. Nothing on the creative site seems to match, or at lease i dont notice it. But keep in mind.. i just got the brand new machine yesterday so why would they be out dated like that ?? nevertheless, i am searching just in case. In the end.. i STILL cannot get the game to run. When " Play " lights up, and i click it, thats the end of it. im frusterated to all hell that i spent nearly 4thousand on a pc only to watch it crash. my hear is so red from smacking myself. Please help.</p></blockquote>Does your sound driver have a hardware accelerator in it? If so, try cranking that down two notches.