Meunayil
12-18-2007, 06:46 PM
I have been prior to RoK unsatisfied with the low server population of Nektulos server ... getting bored yet again now that RoK has been out for awhile. And I am semi interested in transfering servers to get a fresh start with new people. Problem I have is this with 7 crafters level 70+ and 3 adventurers 70+ plus the few other alts I am extremely interested in moving I would like to move a majority of the toons across 2 accounts ... talking in the area of 10 - 12 toons. Now at $50/toon you can see this gets cost prohibitive very quickly. I tried to discuss with SOE CSR's some options to make this happen but after many arguements with the talking heads at tier 1 customer service and being told that it was being elevated to tier 2 only to be sumarily ignored without so much as a pack sand idiot we will not move you. I gave up on it being an option.My increasing dissatisfaction with my current servers population has brought my desire to move back to forefront. Knowing better than to speak to the talking heads again I decided to look at other games customer service rules on this matter. Granted its WoW and all but being that it has 10x (at least) the subscriber base I took them as the benchmark. Here is what I found looking at them .... $25/toon. Now granted they don't have an option to move multiple toons for a discount (dissapointing) it still drops the cost of what I would like to do from $500-$600 down to $250-$300. Still borders on cost prohibitive but not rediculous.Now the questions ... Finally ... 1. Why the obviously exorbatant price to move a toon?2. Why does tier 2 customer service absolutely refuse to talk to their subscriber base? They will not under any circumstances join live chat (only talk through e-mail (easier to ignore us I guess)).