No activation Key sent from d2d after purchase

[toddyboy]

<p>I purchased the all in one compilation of eq2 including the 3 expansions (not the latest) and it installed all of them fine and then i added my credit details to my station account i was playing the trial with. Now i cannot play my character because it says i do not have the right expansion. I was never sent any activation keys from D2D even tho they said it would be... ive had no response yet and want to know what im doing wrong?</p><p>One site tells me i need the activation keys (this site) while the D2D site tells me i dont and that it automatically flags my account when i download it, but i never gave any of my station account details when i purchased it... obviously something has gone wrong.</p><p>secondly, does my D2D account email have to be the same as my station account email? I used a different one on my D2D because of billing issues... </p><p>Thankyou all in advance for your help and i hope someone out there has an answer for me <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /></p>

[Wingrider01]

<cite>toddyboy wrote:</cite><blockquote><p>I purchased the all in one compilation of eq2 including the 3 expansions (not the latest) and it installed all of them fine and then i added my credit details to my station account i was playing the trial with. Now i cannot play my character because it says i do not have the right expansion. I was never sent any activation keys from D2D even tho they said it would be... ive had no response yet and want to know what im doing wrong?</p><p>One site tells me i need the activation keys (this site) while the D2D site tells me i dont and that it automatically flags my account when i download it, but i never gave any of my station account details when i purchased it... obviously something has gone wrong.</p><p>secondly, does my D2D account email have to be the same as my station account email? I used a different one on my D2D because of billing issues... </p><p>Thankyou all in advance for your help and i hope someone out there has an answer for me <img src="/eq2/images/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY<img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" />" width="15" height="15" /></p></blockquote>Direct2Drive is not a SOE company, it is a 3rd party retailer. The only time your account gets flagged automaticly is if you purchase directly from the Station Store, which D2D is not. You need to check your emails from them for a cd-key, activation key or what ever they call it. It will be a series of 4 letters/numbers seperated by a dash. If you have not recived this then you need to contact direct2drives' support people;

[ScottAdams]

<p>I bought RoK from D2D. You need to login there and then select the download option for the expansion. It will then take you to a screen that has your new account key. It should also email you the key.</p><p>You take that key and then enter into your game account for EQ2 at the SOE website.</p>

[toddyboy]

<span style="font-size: 10px;" class="Apple-style-span"><div>I Clicked on download and this is the only information that appeared...</div><div></div><div></div>"The <i><b>EverQuest 2 All in One®</b></i> game requires the use of a unique key to create an account. <b>DO NOT SHARE</b> this information with others or you may not be able to log in to the game!<b>Your Account Creation Key will be emailed to the email address on your account."</b></span><div><span style="font-size: 10px;" class="Apple-style-span"></span></div><div><span style="font-size: 10px;" class="Apple-style-span"></span></div><div><span style="font-size: 10px;" class="Apple-style-span">There was no actual key and nothing was sent to my email either, the only key they gave was the 7 day buddy key for a friend to join the trial.... </span></div><div><span style="font-size: 10px;" class="Apple-style-span">Im in the process of waiting to hear back from their support team, but they are taking forever... </span></div><div><span style="font-size: 10px;" class="Apple-style-span">has anyone else had this problem? If so how did you fix?</span></div>

[Y]

Contact Direct2Drive's support. This isn't SOE's problem as you didn't buy from the Station Store.