Thanatos06
11-09-2007, 12:52 PM
I get this error message whenever I run the updater. I use Vista and needed to reformat last night, when I installed EQ2 from my CDs and patched this showed up. I've used Vista before the reformat and EQ2 worked fine so that's not it. I've done a forum search for people with similar problems and did all the fixes mentioned but none of them work (downloading the eq2 installer from everquest2.com/install, doing a full file scan, deleting mss32.dll, downloading mss32.dll only leads to a chain of finding more dll files). Can anyone suggest anything else to do?------------------System Information------------------Time of this report: 11/9/2007, 10:45:23 Machine name: MALCHOR-PC Operating System: Windows Vista™ Business (6.0, Build 6000) (6000.vista_gdr.070627-1500) Language: English (Regional Setting: English)System Manufacturer: To Be Filled By O.E.M. System Model: 775Dual-VSTA BIOS: Default System BIOS Processor: Intel(R) Core(TM)2 CPU 6400 @ 2.13GHz (2 CPUs), ~2.0GHz Memory: 1022MB RAM Page File: 1608MB used, 691MB available Windows Dir: C:Windows DirectX Version: DirectX 10DX Setup Parameters: Not found DxDiag Version: 6.00.6000.16386 32bit Unicode------------DxDiag Notes------------ Display Tab 1: No problems found. Sound Tab 1: No problems found. Sound Tab 2: No problems found. Input Tab: No problems found.--------------------DirectX Debug Levels--------------------Direct3D: 0/4 (retail)DirectDraw: 0/4 (retail)DirectInput: 0/5 (retail)DirectMusic: 0/5 (retail)DirectPlay: 0/9 (retail)DirectSound: 0/5 (retail)DirectShow: 0/6 (retail)---------------Display Devices--------------- Card name: Radeon X1600 Series Manufacturer: ATI Technologies Inc. Chip type: ATI Radeon Graphics Processor (0x71C0) DAC type: Internal DAC(400MHz) Device Key: EnumPCIVEN_1002&DEV_71C0&SUBSYS_0880174B&REV_00 Display Memory: 511 MB Dedicated Memory: 255 MB Shared Memory: 255 MB Current Mode: 1280 x 1024 (32 bit) (60Hz) Monitor: Dell E770s Driver Name: atiumdag.dll,atiumdva.dat,atitmmxx.dll Driver Version: 7.14.0010.0532 (English) DDI Version: 9ExDriver Attributes: Final Retail Driver Date/Size: 9/28/2007 21:50:24, 3071488 bytes WHQL Logo'd: n/a WHQL Date Stamp: n/aDevice Identifier: {D7B71EE2-3280-11CF-EF76-8A28A1C2CA35} Vendor ID: 0x1002 Device ID: 0x71C0 SubSys ID: 0x0880174B Revision ID: 0x0000 Revision ID: 0x0000 Video Accel: ModeMPEG2_A ModeMPEG2_C Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DDraw Status: Enabled D3D Status: Enabled AGP Status: Enabled-------------Sound Devices------------- Description: Speakers (Sennheiser USB Headset) Default Sound Playback: Yes Default Voice Playback: Yes Hardware ID: USBVID_1395&PID_3556&REV_0004&MI_00 Manufacturer ID: 65535 Product ID: 65535 Type: WDM Driver Name: USBAUDIO.sys Driver Version: 6.00.6000.16386 (English) Driver Attributes: Final Retail WHQL Logo'd: n/a Date and Size: 11/2/2006 03:55:04, 71552 bytes Other Files: Driver Provider: Microsoft HW Accel Level: Basic Cap Flags: 0x0 Min/Max Sample Rate: 0, 0Static/Strm HW Mix Bufs: 0, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: No, No I3DL2(tm) Listen/Src: No, NoSensaura(tm) ZoomFX(tm): No Description: Digital Output Device (SPDIF) (High Definition Audio Device) Default Sound Playback: No Default Voice Playback: No Hardware ID: HDAUDIOFUNC_01&VEN_10EC&DEV_0888&SUBSYS_18491E01&REV_1000 Manufacturer ID: 1 Product ID: 100 Type: WDM Driver Name: HdAudio.sys Driver Version: 6.00.5840.16387 (English) Driver Attributes: Final Retail WHQL Logo'd: n/a Date and Size: 11/2/2006 02:36:49, 235520 bytes Other Files: Driver Provider: Microsoft HW Accel Level: Basic Cap Flags: 0x0 Min/Max Sample Rate: 0, 0Static/Strm HW Mix Bufs: 0, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: No, No I3DL2(tm) Listen/Src: No, NoSensaura(tm) ZoomFX(tm): No---------------------Sound Capture Devices--------------------- Description: Microphone (Sennheiser USB Headset) Default Sound Capture: Yes Default Voice Capture: Yes Driver Name: USBAUDIO.sys Driver Version: 6.00.6000.16386 (English) Driver Attributes: Final Retail Date and Size: 11/2/2006 03:55:04, 71552 bytes Cap Flags: 0x0 Format Flags: 0x0 Description: Microphone (High Definition Audio Device) Default Sound Capture: No Default Voice Capture: No Driver Name: HdAudio.sys Driver Version: 6.00.5840.16387 (English) Driver Attributes: Final Retail Date and Size: 11/2/2006 02:36:49, 235520 bytes Cap Flags: 0x0 Format Flags: 0x0 Description: Line In (High Definition Audio Device) Default Sound Capture: No Default Voice Capture: No Driver Name: HdAudio.sys Driver Version: 6.00.5840.16387 (English) Driver Attributes: Final Retail Date and Size: 11/2/2006 02:36:49, 235520 bytes Cap Flags: 0x0 Format Flags: 0x0-------------------DirectInput Devices------------------- Device Name: Mouse Attached: 1 Controller ID: n/aVendor/Product ID: n/a FF Driver: n/a Device Name: Keyboard Attached: 1 Controller ID: n/aVendor/Product ID: n/a FF Driver: n/a Device Name: USB Receiver Attached: 1 Controller ID: 0x0Vendor/Product ID: 0x046D, 0xC517 FF Driver: n/a Device Name: USB Receiver Attached: 1 Controller ID: 0x0Vendor/Product ID: 0x046D, 0xC517 FF Driver: n/a Device Name: USB Receiver Attached: 1 Controller ID: 0x0Vendor/Product ID: 0x046D, 0xC517 FF Driver: n/a Device Name: USB Receiver Attached: 1 Controller ID: 0x0Vendor/Product ID: 0x046D, 0xC517 FF Driver: n/aPoll w/ Interrupt: No-----------USB Devices-----------+ USB Root Hub| Vendor/Product ID: 0x1106, 0x3038| Matching Device ID: usbroot_hub| Service: usbhub| Driver: usbhub.sys, 11/2/2006 03:55:21, 191488 bytes| Driver: usbd.sys, 11/2/2006 03:55:00, 5888 bytes----------------Gameport Devices----------------------------PS/2 Devices------------+ HID Keyboard Device| Vendor/Product ID: 0x046D, 0xC517| Matching Device ID: hid_device_system_keyboard| Service: kbdhid| Driver: kbdhid.sys, 11/2/2006 03:51:12, 15872 bytes| Driver: kbdclass.sys, 11/2/2006 04:49:57, 32872 bytes| + Terminal Server Keyboard Driver| Matching Device ID: rootrdp_kbd| Upper Filters: kbdclass| Service: TermDD| Driver: i8042prt.sys, 11/2/2006 03:51:13, 54784 bytes| Driver: kbdclass.sys, 11/2/2006 04:49:57, 32872 bytes| + HID-compliant mouse| Vendor/Product ID: 0x046D, 0xC517| Matching Device ID: hid_device_system_mouse| Service: mouhid| Driver: mouhid.sys, 11/2/2006 03:51:12, 15872 bytes| Driver: mouclass.sys, 11/2/2006 04:49:54, 31848 bytes| + Terminal Server Mouse Driver| Matching Device ID: rootrdp_mou| Upper Filters: mouclass| Service: TermDD| Driver: termdd.sys, 11/2/2006 04:50:28, 50792 bytes| Driver: sermouse.sys, 11/2/2006 03:51:11, 19968 bytes| Driver: mouclass.sys, 11/2/2006 04:49:54, 31848 bytes------------------------Disk & DVD/CD-ROM Drives------------------------ Drive: C: Free Space: 59.0 GBTotal Space: 114.5 GBFile System: NTFS Model: WDC WD1200JB-00DUA3 ATA Device Drive: D: Model: JLMS XJ-HD166S ATA Device Driver: c:windowssystem32driverscdrom.sys, 6.00.6000.16386 (English), 11/2/2006 03:51:44, 67072 bytes Drive: E: Model: SONY DVD RW DRU-710A ATA Device Driver: c:windowssystem32driverscdrom.sys, 6.00.6000.16386 (English), 11/2/2006 03:51:44, 67072 bytes--------------System Devices-------------- Name: VIA CPU to AGP ControllerDevice ID: PCIVEN_1106&DEV_B198&SUBSYS_00000000&REV_003&267A616A&0&08 Driver: n/a Name: VIA PCI to PCI Bridge ControllerDevice ID: PCIVEN_1106&DEV_A208&SUBSYS_00000000&REV_003&267A616A&0&10 Driver: C:Windowssystem32DRIVERSpci.sys, 6.00.6000.16386 (English), 11/2/2006 04:50:57, 140392 bytes Name: VIA CPU to PCI BridgeDevice ID: PCIVEN_1106&DEV_7308&SUBSYS_00000000&REV_003&267A616A&0&07 Driver: n/a Name: VIA I/O APIC Interrupt ControllerDevice ID: PCIVEN_1106&DEV_5308&SUBSYS_53081849&REV_003&267A616A&0&05 Driver: n/a Name: VIA CPU to PCI BridgeDevice ID: PCIVEN_1106&DEV_4308&SUBSYS_43081849&REV_003&267A616A&0&04 Driver: n/a Name: VIA Standard Host BridgeDevice ID: PCIVEN_1106&DEV_337B&SUBSYS_00000000&REV_003&267A616A&0&98 Driver: n/a Name: VIA Standard PCI to ISA BridgeDevice ID: PCIVEN_1106&DEV_3337&SUBSYS_33371849&REV_003&267A616A&0&88 Driver: n/a Name: High Definition Audio ControllerDevice ID: PCIVEN_1106&DEV_3288&SUBSYS_08881849&REV_103&D09A191&0&08 Driver: C:Windowssystem32DRIVERShdaudbus.sys, 6.00.6000.16386 (English), 11/7/2007 06:32:40, 53760 bytes Name: VIA Standard Host BridgeDevice ID: PCIVEN_1106&DEV_3208&SUBSYS_00000000&REV_003&267A616A&0&03 Driver: n/a