"Your post has exceeded the maximum size."

[Pyrrhon]

In the thread explaining posting guidelines, a handful of files are requested (dxdiag, msinfo, eq2info).I tried to start a thread with my problem, but the forum won't even let me include ONE of these files. The msinfo file alone (cropped to the requested sections) is 72 pages when pasted to MSWord!How do I share these files?

[Wingrider01]

<cite>Pyrrhonic wrote:</cite><blockquote>In the thread explaining posting guidelines, a handful of files are requested (dxdiag, msinfo, eq2info).I tried to start a thread with my problem, but the forum won't even let me include ONE of these files. The msinfo file alone (cropped to the requested sections) is 72 pages when pasted to MSWord!How do I share these files?</blockquote>Reread the stickied post, it tells you what to cut to notepad to post and how to post it, the only disgnostic that is needed in full is the dxdiag, you have to split that into multiple replies to the original post. As far as the MSInfo is concerned, only certain pieces of it are needed and each one of those pieces should fit into a single reply, although depending on your error log and running services it make take more then one copy and paste of those sections

[Pyrrhon]

<cite>Wingrider01 wrote:</cite><blockquote><cite>Pyrrhonic wrote:</cite><blockquote>In the thread explaining posting guidelines, a handful of files are requested (dxdiag, msinfo, eq2info).I tried to start a thread with my problem, but the forum won't even let me include ONE of these files. The msinfo file alone (cropped to the requested sections) is 72 pages when pasted to MSWord!How do I share these files?</blockquote>Reread the stickied post, it tells you what to cut to notepad to post and how to post it, the only disgnostic that is needed in full is the dxdiag, you have to split that into multiple replies to the original post. As far as the MSInfo is concerned, only certain pieces of it are needed and each one of those pieces should fit into a single reply, although depending on your error log and running services it make take more then one copy and paste of those sections</blockquote>Thanks for the response, Wingrider, but if you read my original post, you'll see that I meant these files are too big AFTER being cropped to the requested size.The DXDiag.txt takes up FIVE posts to fit, and the EQ2Info.txt fits in one. The 72-page MSInfo.txt I mentioned is AFTER I removed all the unnecessary parts. It is 72 pages with ONLY the parts the sticky post asks for.

[Wingrider01]

<cite>Pyrrhonic wrote:</cite><blockquote><cite>Wingrider01 wrote:</cite><blockquote><cite>Pyrrhonic wrote:</cite><blockquote>In the thread explaining posting guidelines, a handful of files are requested (dxdiag, msinfo, eq2info).I tried to start a thread with my problem, but the forum won't even let me include ONE of these files. The msinfo file alone (cropped to the requested sections) is 72 pages when pasted to MSWord!How do I share these files?</blockquote>Reread the stickied post, it tells you what to cut to notepad to post and how to post it, the only disgnostic that is needed in full is the dxdiag, you have to split that into multiple replies to the original post. As far as the MSInfo is concerned, only certain pieces of it are needed and each one of those pieces should fit into a single reply, although depending on your error log and running services it make take more then one copy and paste of those sections</blockquote>Thanks for the response, Wingrider, but if you read my original post, you'll see that I meant these files are too big AFTER being cropped to the requested size.The DXDiag.txt takes up FIVE posts to fit, and the EQ2Info.txt fits in one. The 72-page MSInfo.txt I mentioned is AFTER I removed all the unnecessary parts. It is 72 pages with ONLY the parts the sticky post asks for.</blockquote>The pieces of MSinfo should not take 72 pages unless your running tasks, service, error logs are huge. DXdiag maytake 5 posts to enter depending on the system

[Pyrrhon]

<cite>Wingrider01 wrote:</cite><cite></cite><blockquote>The pieces of MSinfo should not take 72 pages unless your running tasks, service, error logs are huge. </blockquote>Well, evidently they ARE <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" />The instructions do not say "leave out the running tasks, services, and error logs if they are really big".Should I?

[Dark_Grue]

<cite>Pyrrhonic wrote:</cite><blockquote><cite>Wingrider01 wrote:</cite><cite></cite><blockquote>The pieces of MSinfo should not take 72 pages unless your running tasks, service, error logs are huge. </blockquote>Well, evidently they ARE <img src="/eq2/images/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY<img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" />" width="15" height="15" />The instructions do not say "leave out the running tasks, services, and error logs if they are really big".Should I?</blockquote><p>You may want to consider that your very problem <u><b>is</b></u> that you have 72 pages of tasks, services, and errors, and not a specifically EQ2-related problem...</p><p>If your diagnostic output is that large because of all the processes you've got running, there's really no hope of troubleshooting the game. It's somewhat hard to imagine the circumstances that would cause the output to get that large.</p>

[Pyrrhon]

Once again, I appreciate the replies, but I'm posting on the technical help forum... If I knew how to resolve this myself, I wouldn't be asking for help.I'm pretty good at following instructions. Hence, I tried to post what was asked for in the Forum Guidelines. Now I have people telling me, in essence, that "I should know better", or "There's your problem". But no one is actually helping me fix anything.I realize you are both just regular players who have opted to help out people on the tech boards, and I really do appreciate that. But so far you haven't been helpful.***As a side note, I have about 60 processes running at the moment, but the vast majority of them are regular Vista processes. There are no malware processes running, I`m 99% certain of that.In regards to the <i>requested</i> Windows Error Reporting section, that section is enormous. Just scanning through it, I saw reference to programs that I haven`t had on my system for almost a year. But I wouldn`t know how to begin to crop it.

[Fringe]

How about we take this 1 step at a time. Please post just your DXDIAG report and we'll go from there.

[Pyrrhon]

<cite>Fringe wrote:</cite><blockquote>How about we take this 1 step at a time. Please post just your DXDIAG report and we'll go from there.</blockquote>Thanks Fringe, but this thread is specifically about how to post all the requested documents (as per the forum guidelines). I'm only trying to figure out how to adhere to the rules.My <i>actual</i> issue is in this (http://forums.station.sony.com/eq2/posts/list.m?topic_id=390477) thread. I've managed to piece together my DXDiag.txt and EQ2Info.txt on there, though it took about 7 separate posts. I've been getting a few helpful replies already, so the issue seems to be sorting itself out <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" />I suppose I'm still posting in this thread because I'm wondering why the forum makes it so difficult to do something that the forum guidelines tell us we are <i>required</i> to do.

[Wingrider01]

<cite>Pyrrhonic wrote:</cite><blockquote><cite>Fringe wrote:</cite><blockquote>How about we take this 1 step at a time. Please post just your DXDIAG report and we'll go from there.</blockquote>Thanks Fringe, but this thread is specifically about how to post all the requested documents (as per the forum guidelines). I'm only trying to figure out how to adhere to the rules.My <i>actual</i> issue is in this (http://forums.station.sony.com/eq2/posts/list.m?topic_id=390477) thread. I've managed to piece together my DXDiag.txt and EQ2Info.txt on there, though it took about 7 separate posts. I've been getting a few helpful replies already, so the issue seems to be sorting itself out <img src="/eq2/images/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY<img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" />" width="15" height="15" />I suppose I'm still posting in this thread because I'm wondering why the forum makes it so difficult to do something that the forum guidelines tell us we are <i>required</i> to do.</blockquote><p>Ok, looked at your original post</p><p>1. your internet connection is havint issues, you have multiple timeouts and high response time on a lot of hops</p><p>2. you are running Vista, did you try the link that the TSR posted and see if that helped any?</p><p>As far as Vista goes, these proceedures have worked on ever vista install I have</p><p>1. because of the new security model of vista, it can be benificial to install an application that is frequently updated outside of the Program Files directory, in the case of the games, I install in D:games... this tends to make it more compatible with the UAC of Vista</p><p>2. keep in mind that this helps the MAJORITY of the people, but it may not help everyone with vista.</p><p>first, locate the following files.</p><p>LP_plugin.exeEQ2.exeEverQuest2.exe</p><p>then for each one, right click them and then choose properties. from there you should see a button to "run as administrator" or something similar, i am not at my vista machine, so i cant remember exactly. in that window, look down it, and a little ways down, you will see a checkbox that does the same thing, but when checked, it runs each time the app is run and does not require you to do it each time it is run. also, there is a checkbox for the compatibility options. check that checkbox, and then make sure it is set to windows xp SP2 in the drop down just underneath it. it defaults to xp SP2, but i am just covering all the bases. then, if there is a button at the bottom of the window that says "apply" click it, then click ok. if there is no "apply" button, then just click ok. </p><p>now, when you run from the shortcut on the desktop, you do not need to set it to run as admin every time you start it, and you should not have the LP_plugin error any longer either.</p><p>also, it is a good idea to right click the station and EQ2 folders under sony in Program Files, and make sure the folder permissions for read-only is not checked. this will allow the patcher and the launcher to write patches to the folders if patches need to be done. </p>

[Pyrrhon]

<cite></cite><b>"1. your internet connection is havint issues, you have multiple timeouts and high response time on a lot of hops"</b>I live on a school campus in China. I expect that might contribute to the problem <img src="/eq2/images/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY<img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" />" /> Do you have any suggestions as to what I can ask the network administrators to do to alleviate this? Port forwarding or anything like that?<b>"2. you are running Vista, did you try the link that the TSR posted and see if that helped any?"</b><p>Yup, I changed the <i>compatibility </i>settings on the eq2.exe file as per the TSR's post, and it DID seem to help a bit. I've, just now, changed the compatibility settings on the lp_plugin.exe and everquest2.exe files, as you've suggested.</p>The "Run this program as an administrator" check-box is grayed out, however, in all the files.<b>"1. because of the new security model of vista, it can be benificial to install an application that is frequently updated outside of the Program Files directory, in the case of the games, I install in D:games... this tends to make it more compatible with the UAC of Vista"</b><p>I happen to have the game installed in the same directory on my system <img src="/eq2/images/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY<img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" />" /></p><b>"also, it is a good idea to right click the station and EQ2 folders under sony in Program Files, and make sure the folder permissions for read-only is not checked. this will allow the patcher and the launcher to write patches to the folders if patches need to be done."</b>When I try to do this, it seems to work, but when I check again, the read-only value is checked again. (I remember reading and attempting to apply a work-around for this UAC thing a few months ago, but gave up after it didn't seem to work.)Thanks again for the help, Wing!

[Wingrider01]

<cite>Pyrrhonic wrote:</cite><blockquote><cite></cite><b>"1. your internet connection is havint issues, you have multiple timeouts and high response time on a lot of hops"</b>I live on a school campus in China. I expect that might contribute to the problem <img src="/eq2/images/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY<img src=" width="15" height="15" />"> Do you have any suggestions as to what I can ask the network administrators to do to alleviate this? Port forwarding or anything like that?<b>"2. you are running Vista, did you try the link that the TSR posted and see if that helped any?"</b> <p>Yup, I changed the <i>compatibility </i>settings on the eq2.exe file as per the TSR's post, and it DID seem to help a bit. I've, just now, changed the compatibility settings on the lp_plugin.exe and everquest2.exe files, as you've suggested.</p>The "Run this program as an administrator" check-box is grayed out, however, in all the files.<b>"1. because of the new security model of vista, it can be benificial to install an application that is frequently updated outside of the Program Files directory, in the case of the games, I install in D:games... this tends to make it more compatible with the UAC of Vista"</b> <p>I happen to have the game installed in the same directory on my system <img src="/eq2/images/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY<img src=" width="15" height="15" />"></p><b>"also, it is a good idea to right click the station and EQ2 folders under sony in Program Files, and make sure the folder permissions for read-only is not checked. this will allow the patcher and the launcher to write patches to the folders if patches need to be done."</b>When I try to do this, it seems to work, but when I check again, the read-only value is checked again. (I remember reading and attempting to apply a work-around for this UAC thing a few months ago, but gave up after it didn't seem to work.)Thanks again for the help, Wing!</blockquote><p>Run as administrator greyed out - since this is a campus network, are you dure you are logged on to the local machine with an account that has administrator capablities at teh local level? If you are logging on to a domain to utilize the campus network, it is possible that the logon you are using is not in the local administrator's group. From what I have seen the button would only be greyted out when you do not have local administrator privliges. Will verify some things about it when I get home tonight and see. </p><p>As far as the internet issues, the problems appear to start at 202.97.43.169 which is part of teh china-net backbone, you might check with the admin to see if there are any issue. One last thing to remark - it is possible the system admins have throttled the connections down for internet activity that is not school related, this maybe a big cause of your slow download speeds.</p><p>As a experiment (although I do not recommend permenantly doing this) is disable the UAC and see what happens.</p>