Having trouble connecting new Vista machine to the Internet

[Bronadui]

Hi, hopefully someone can help/point me in the right direction with this problem. I bought a new machine with Vista and had a few troubles with it and it got sent back for re-install, it connected to the internet fine before I returned it with the current setup I have. Anyway, now I have it back, it works great except I can't connect to the internet. I have cable modem and a router, my other pc connects fine, the Vista machine can 'see' the router, but won't connect to the internet. If I type IPCONFIG /ALL in a command prompt I get the following: <span style="font-family: courier new,courier;">Windows IP Configuration     Host Name                                : Bob     Primary DNS Suffix                       :     Node Type                                : Hybrid     IP Routing Enabled                       : No     WINS Proxy Enabled                       : No Ethernet adapter Local Area Connection:     Connection Specific DNS Suffix            :     Description                                : NVIDIA nForce Networking Controller     Physical Address                           : 00-1B-FC-F7-90-E7     DHCP Enabled                              : Yes     Autoconfiguration Enabled                  : Yes     Link-local IPv6 Address                     : fe80::79d2:7348:eb25:f9b7%8(preferred)     Autoconfiguration IPv4 Address              : 169.254.249.183(Preferred)     Subnet Mask                                 : 255.255.0.0     Default Gateway                              :     DHCPv6 IAID                                 : 201333756     DNS Servers                                 : fec0:0:0:ffff::1%1                                                   fec</span><span style="font-family: courier new,courier;">0:0:0:ffff::2%1                                                   fec</span><span style="font-family: courier new,courier;">0:0:0:ffff::3%1     NetBIOS over Tcpip                          : Enabled Tunnel adaptor Local Area Connector* 6:     Media State                                 : Media disconnected     Connection-specific DNS Suffix               :     Description                                 : isatap.<7682539F-B7A2-4E60-A506-F00D75AFB562>     Physical Address                           : 00-00-00-00-00-00-00-E0     DHCP Enabled                                 : No     Autoconfiguration Enabled                     : Yes Tunnel adapter Local Area Connection*7:     Media State                              : Media disconnected     Connection-specific DNS Suffix            :     Description                              : Teredo Tunneling Pseudo-Interface     Physical Address                          : 02-00-54-55-4E-01     DHCP Enabled                              : No     Autoconfiguration Enabled                  : Yes </span><span style="font-family: verdana,geneva;">I have a feeling that this info is wrong in places, but am not sure where/how I should change it. Any guidance at all would really be appreciated!</span>

[Wingrider01]

<p>The address shown for the IPV4 connection is 169.254.249.183 this is a default for a card when it cannot talk to a DHCP server, it is not a valid address.</p><p>It appears your VISTA machine is not actually seeing the router, or is not connected to the switch/router properly. First step would be to verify there is a light on at the NIC card and at the switch/router that it is plugged into, if there is not, then there is the problem, try a different port/cable. </p><p>If there is a light and you know the cable is good, try setting a static IP, to do this, go to the working machine and do a ipconfig /all, pay attentioned to the TCP?IP address, the subnet settings, default gateway and the DNS settings that are listed.</p><p>should be something like</p><p>TCP - 192.x.x.x</p><p>SUB 255.255.255.0</p><p>gateway 192.x.x.x</p><p>DNS1 xxx.xxx.xxx.xxx</p><p>DNS2 xxx.xxx.xxx.xxx</p><p>Go to the non-working machine and open up the properties of the card in question - and hard enter this information, the subet, dns entries, gateway should be exactly the same as the other machine, the ip address needs to be changes so it is not a duplicate, if your working ip address is 192.168.1.100, hard code somethng like 192.168.1.150, then test</p><p>you can ping the gateway address to see if you are talking to the router to start off with.</p>

[Bronadui]

Hi,The router is all lit up, and the ethernet port on the pc is lit up, but nobody is home.No connection on PING.I tired to manually set the addresses copied from this pc (with IP address difference you mentioned), but the window went (Not Responding)Not sure what to try now :

[Tebos]

<cite>Bronadui wrote:</cite><blockquote>Hi,The router is all lit up, and the ethernet port on the pc is lit up, but nobody is home.No connection on PING.I tired to manually set the addresses copied from this pc (with IP address difference you mentioned), but the window went (Not Responding)Not sure what to try now :</blockquote><p>Try setting the TCP/IP properties to automatically be assigned an IP address. Do the same for DNS. This should allow your computer to send DHCP discovery packets. If need be, go to "all programs", accessories and choose Windows command prompt. Type /ipconfig /renew</p><p>Let us know if it complains.</p>

[Wingrider01]

<cite>Tebos wrote:</cite><blockquote><cite>Bronadui wrote:</cite><blockquote>Hi,The router is all lit up, and the ethernet port on the pc is lit up, but nobody is home.No connection on PING.I tired to manually set the addresses copied from this pc (with IP address difference you mentioned), but the window went (Not Responding)Not sure what to try now :</blockquote><p>Try setting the TCP/IP properties to automatically be assigned an IP address. Do the same for DNS. This should allow your computer to send DHCP discovery packets. If need be, go to "all programs", accessories and choose Windows command prompt. Type /ipconfig /renew</p><p>Let us know if it complains.</p></blockquote>the ipconfig in the first run shows bout autoconfig and dhcp enabled on the nic card<img src="/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY" /> might be a bad cable

[Bronadui]

Hi again,I have not tried changing IPCONFIG settings (yet!)What I did try was installing a spare PCI network card (Wireless), and that way I got on the internet via my router no trouble at all.The machine is brand new and when I first booted the BIOS was specifying NVIDIA BOOT AGENT before hard-disk and this made the boot process wait about 5 minutes with a message that said <b>DHCP: ...</b>   (the cursor whirled around for ages)I changed the boot process to be hard-disk first, which stopped this long delay, but still didn't help any resolution on connecting to the internet.I can't see how it's the cable since I switched each pc's one and it's still the new system which won't work.Is it possible the motherboard's ethernet connection is damaged? Or is it just Vista? When I try to alter any IP address info the windows often go non responsive when I click 'apply', in some cases I lose the taskbar too and have to restart the whole machine.

[Wingrider01]

<cite>Bronadui wrote:</cite><blockquote>Hi again,I have not tried changing IPCONFIG settings (yet!)What I did try was installing a spare PCI network card (Wireless), and that way I got on the internet via my router no trouble at all.The machine is brand new and when I first booted the BIOS was specifying NVIDIA BOOT AGENT before hard-disk and this made the boot process wait about 5 minutes with a message that said <b>DHCP: ...</b>   (the cursor whirled around for ages)I changed the boot process to be hard-disk first, which stopped this long delay, but still didn't help any resolution on connecting to the internet.I can't see how it's the cable since I switched each pc's one and it's still the new system which won't work.Is it possible the motherboard's ethernet connection is damaged? Or is it just Vista? When I try to alter any IP address info the windows often go non responsive when I click 'apply', in some cases I lose the taskbar too and have to restart the whole machine.</blockquote>It would only be Vista if there are no drivers for the NIC card. Go into BIOs and make sure the internal NIC is enabled. To tell you the truth, think it is time to contact the manufacturer of the PC and get them to resolve the issue since it is a new machine.

[TSR-RichardM]

You might want to break it down to the simplest configuration. Start by bypassing the router altogether and directly connect to your modem (you may have to power-cycle the modem to obtain a fresh IP address.Make sure your network settings are set to Obtain IP address automatically and there is nothing checked off in your proxy settings. You might also want to either upgrade the Network Access Manager from nvidia, or uninstall it completely.If you can obtain a connection that way, you can work your way up from there.Let me know how it works out for you.Thanks.