View Full Version : Can't create guild website
<p>I keep getting this error, and i am signed in.</p><p>""Sorry, but you are not authorized to access the page you have requested.</p><p>If you entered the url directly into your browser, please check it and try again. Otherwise, your session may have expired. Please try signing in again.""</p><p>I click the sign in button and it brings me back to the previous page, where I can click create website and it just runs in circles like this....</p>
Bump! Still having this issue for over a week now... Anyone else getting this or can anyone help?
Hellswrath
11-03-2007, 01:20 AM
I'd help if I could. I recommend filling out a petition. You might get a better response time.
magibalthar
11-05-2007, 12:13 AM
<p>I'm having the same problem, so let me know if you figure it out. Are your characters part of two guilds? Mine are. THinking about leaving other guild on those characters and trying again. But i would liketo think that's not necessary.</p><p>Magi</p>
Mordred
11-13-2007, 08:16 AM
<p>I've had this problem for forever. Months ago (actually almost last year) I discovered that I also couldnt upload any screenshots to any of my eq2players characters screenshots galleries. </p><p>I did the petition bit. spent almost a week doing all sorts of things to my PC in regards to (what is routine to anyone that cares about their PCs performance) maintainence suggested in mulitiple emails from the SOE tech support person, none of which worked. Only to finally be told that </p><p>"yes we were able to recreate the problem, but it will be sometime before we are able to fix it"</p><p>And to date, now way in November I still cannot upload any screenshots. </p><p>Now recently Ive formed a new guild on one of my other characters and tried to make a guild website for it and ran into exactly the error your talking about. So I did the petition bit again. This one hasnt even been apparently of enough importance to SOE to even merit a response as I still have heard absolutley nothing from them in answer for at least a week if not longer. </p><p> What it amounts to, is that we are billed according to each of our personal subscription plans (in my case every three months) and are PAYING and HAVE been, for services we cant even use that dont work. for who knows how long. And to me, I dont care if im one of only 10 people using the things or one of 10,000. im paying for it and have been. thats just downright thievery. </p><p>I mean, I understand things break down, or there are tech issues here and there. its one thing to not have access to something ive paid for over a temporary timeframe while bugs are ironed out or things repaired. But i have been paying for screenshot and image storage for almost a YEAR now and not able to use it. and now the guildsite feature doesnt work?</p><p>I wonder if I tallied up the 2.99 for every month for the screenshots and now the stationplayers guild features and presented SOE with the figure ,they would want to credit my account for services ive paid for and not received? <chuckles> or if they would like it if EVERYONE thats been paying for those services presented them with some #s. Ill bet they'd get it fixed pretty %$%%^ quick if they had to pay everyone back eh? LoL</p><p>Bottom line is that this is pretty poor treatment of loyal customers and its further diminished when they dont even value us enough to even repond.</p><p>EDIT: And now I go back and look on the date of your guys posts and see the guildsite problem is weeks old as well, which probably means its been going on for who knows how long, just like the screenshot storage problem. <sighs> </p>
eq2mik
11-16-2007, 01:04 PM
<p>I am having the same problem as the OP.</p><p> I receive the same error when trying to make a guild website. I have not found any workaround. </p><p>My character used to be a guild leader of a different guild, and in charge of that guild website prior to quitting the game for awhile. I suspect my inability to create a new guild website for my newest guild (which I created a couple months ago) is because I've already done it once in ancient history and there's still some kind of permission issue. </p><p>Does this situation apply to you?</p>
Mordred
11-17-2007, 04:33 PM
<p>Ive been in numerous guilds over the last couple years and always an officer although I did have two of my own when I first started (not counting the one im working on now which is why I ran across this problem) and ive been in charge of, or tried to build a couple in the past yes. </p><p>Ive never left the game though. </p><p> But I do agree with you Echo, this is definatly some kind of login/permissions issue. I am currently getting responses from an SOE tech support specialist about it, and Ill post whatever comes from that in the end here if itll be of any help to anyone.</p>
magibalthar
11-27-2007, 12:27 PM
Still having this problem. Tech support doesn't seem to know what it is, and that is when I can manage to log in to update my email support.
Turrbo
12-16-2007, 07:10 PM
I am also having this issue. I am a bit frustrated that there is no response or fix to it. I have read through just about every forum page I could find on the subject and still nothing works. I would like to create a website for my new guild but apparently i am paying for something I can't use.
Dark_Grue
12-16-2007, 08:34 PM
<cite>Mordred@Antonia Bayle wrote:</cite> <blockquote><p>And now I go back and look on the date of your guys posts and see the guildsite problem is weeks old as well, which probably means its been going on for who knows how long, just like the screenshot storage problem. <sighs></p></blockquote>It's not weeks-old, or even months. It's existed since the game came out. Your experience with getting it resolved (that is, <b>not</b> getting it resolved) is typical. It's been reported countless times, however.
Armawk
12-19-2007, 07:17 AM
<p>As a guild leader I cannot create a site either. Im frankly convinced the entire functionality is either disabled or totally broken. I suspect disabled for some footling tech reason and fixing and reenabling it got put on a back burner and never bothered with.</p>
Tigrepaw
01-25-2008, 12:20 PM
<p>I have read these forums over and over for the past month and a half now and see the same result everytime. No one has recieved any input from the support team at SoE. I too have an active petition through both live chat and over the phone and have not recieved a response in almost a month.. The original date of my first live chat about this issue was 12.26.07 and here it is a month later and nothing... The guild website creation page still gives me the.....</p><p>Sorry, but you are not authorized to access the page you have requested.</p><p>If you entered the url directly into your browser, please check it and try again. Otherwise, your session may have expired. Please try signing in again.</p><p><a href="http://guilds.station.sony.com/login.vm?targetURL=http%3A%2F%2Fguilds.station.son y.com%2Fmanage.action" rel="nofollow" target="_blank">Sign In</a></p><p>Prior to that I am on this screen .......</p>Character Selection<img src="http://guilds.station.sony.com/manage/images/Scroll.gif" alt="" width="289" height="20" border="0" /> <p>I am the guild leader of the guild in which I am tryin to create the website for but to no avail have I been able to do so... Come on SoE lets get a handle on it.</p>
Morgad
01-25-2008, 02:23 PM
We have created a new guild this week.I am having the same problem, I cannot create the guild site.and I am paying the extra 2.99$ for the extra guild features, now, I am wondering why I bother.
Zartox
01-26-2008, 01:42 PM
<p>How is a guild leader going to have a growing guild if he can not make a EQ2Players webiste as well as not be on the recruiting tool?</p><p>I recently took control of a dying guild and now I am trying to recruit new members and I would really like to have an EQ2 Players website, but I too am having issues getting it to work.</p><p>I can get to the screen where it has your list of toon names and and the link that says "NAME (RANK) -- Create Site" from ULR: <a href="http://guilds.station.sony.com/manage.action" rel="nofollow" target="_blank">http://guilds.station.sony.com/manage.action</a> but when I click it it goes to the:</p><p>"Sorry, but you are not authorized to access the page you have requested.</p><p>If you entered the url directly into your browser, please check it and try again. Otherwise, your session may have expired. Please try signing in again.</p><p>Sign In"</p><p>I thought this could be because I was not the only guild leader, but now that I have demoted everyone out of the leadership spot I still have the same issue</p><p>In earlier guilds I was appart of, we were able to make a guild website, but the guild leader did that pretty much right away and just gave access to it.</p><p>I wonder if this issue is also caused by the orginal leader not making the guild website in the 1st place.</p><p>But it sure would be nice if this issues was fixed.</p>
Archellion
01-31-2008, 12:23 AM
I'm having the exact same issue. I did notice, when I purchased the bundle of all 5 Station Players services, I was only charged about a buck-fifty. Presumably, the discount was due to the fact that not all of the services are functional, yet there wasn't any explanation for it. Also, I have noticed on <i>existing</i> EQ2Players guild sites, a lot of errors in scripting. Presumably, the troubles with EQ2Players guild sites run wide and deep? Perhaps this was the reason for the discount on the bundle purchase? I'm sure we'd all appreciate some information from "someone in the know" on the matter, especially, if possible, something resembling an explanation as to the nature of the trouble (not necessarily an estimate on when it will be resolved, as we all know the answer is, "Soon!" <img src="http://forums.station.sony.com/eq2/images/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" width="15" height="15" /> )
Strade
01-31-2008, 02:13 AM
I got the same problem here. When is it going to be fixed?
Morgad
01-31-2008, 06:31 PM
<p >Soon™ ?</p> I hope. I can't wait to get started on my Guild Web Site.
Zartox
01-31-2008, 07:10 PM
I doubt it... it seams that everyone has this issue
Makeouch
02-03-2008, 01:18 PM
<p>I have been having a similar issue. At first I thought it was because my character wasn't updating. But it is now current up to a day or two ago.</p><p>The problem is. When I get to the create a guild website page it tells me to select a character that has permissions. Well I am one of the current guild leaders but next to my character is my old position in the guild, and I am unable to click on his name to create the site.</p><p>Has anyone had similar issues and found a way to overcome this one?</p>
Archellion
02-03-2008, 01:41 PM
Personally, I don't think this is a bug or anything. I'd say they've just <i>disabled </i>the guild creation feature.
Fabricius
02-08-2008, 12:54 PM
They Definitely did not take this feature out, it is still there, has some problems yes but in no way impossible. I had the same issue, figured out how to fix it in a day. and here is my new guild site after creating the guild less than a month ago, bbs.eq2guilds.orgThe way to do it sign in go to guilds link, you should have 4 options next nearly to the top of the page. click sign out. then resign in, you will be on the same page, click manage guild website and then click on the intended char with the guild. Not sure why you have to log out and sign in again at that point but it's what has worked for me. Hope this helps everyone.
Archellion
02-08-2008, 03:42 PM
<cite>Richard52686 wrote:</cite><blockquote>They Definitely did not take this feature out, it is still there, has some problems yes but in no way impossible. I had the same issue, figured out how to fix it in a day. and here is my new guild site after creating the guild less than a month ago, bbs.eq2guilds.orgThe way to do it sign in go to guilds link, you should have 4 options next nearly to the top of the page. click sign out. then resign in, you will be on the same page, click manage guild website and then click on the intended char with the guild. Not sure why you have to log out and sign in again at that point but it's what has worked for me. Hope this helps everyone.</blockquote>Didn't work for me.
Fabricius
02-08-2008, 05:52 PM
<p>Thats what I did, i signed out and resigned in, and it worked from the way I said, here is a link to a tutorial.</p><p> <a href="http://help.station.sony.com/cgi-bin/soe.cfg/php/enduser/std_adp.php?p_faqid=13065" target="_blank" rel="nofollow">http://help.station.sony.com/cgi-bi...p?p_faqid=13065</a> </p><p>I can try to help more if you contact me through PM, but i am not sure beyond that, i went to guilds page found the guild, then signed out and resigned back in, and then clicked "make a guild website" link and then clicked the desired char. and it work. I literally made my guild website yesterday morning so I know it is possible, though the forums I have had trouble getting up.</p><p>-Fabricius</p>
Fabricius
02-08-2008, 05:59 PM
I am just seeing if the changes to my profile took effect.
Archellion
02-08-2008, 07:30 PM
No matter what I do, the website reports that I am unauthorized to create the guild's website. I'm the guild leader, I'm authorized. I think I'm sticking with "it's disabled" until someone else reports success or until an SOE rep deigns to speak with us concerning this issue.
AnjelikaR
02-08-2008, 07:42 PM
<cite>Archellion wrote:</cite><blockquote><cite>Richard52686 wrote:</cite><blockquote>They Definitely did not take this feature out, it is still there, has some problems yes but in no way impossible. I had the same issue, figured out how to fix it in a day. and here is my new guild site after creating the guild less than a month ago, bbs.eq2guilds.orgThe way to do it sign in go to guilds link, you should have 4 options next nearly to the top of the page. click sign out. then resign in, you will be on the same page, click manage guild website and then click on the intended char with the guild. Not sure why you have to log out and sign in again at that point but it's what has worked for me. Hope this helps everyone.</blockquote>Didn't work for me.</blockquote>Did not work for me either. I tried several variations of the recommended fix...signing out and clicking on "manage guild website", signing out and clicking on "make a guild website", using IE instead of Firefox, etc. Nothing worked.I get the unauthorized access message even if I click on "Log out" rather than my character's name.
Melciah
02-11-2008, 10:18 AM
<p>From a question I petitioned on:I am unable to "create" or manage a webpage for my guild off the EQ2Players website. Basically all I'm trying to do is setup the link for the guild's website on the EQ2Players page for my guild</p><p>The response (Only response I have heard about on this issue in the 2 page thread):</p><p>Greetings,I apologize for the trouble you've had with our Station Players features. The issue involving using of and creation of guild web sites is a known issue that will be fixed as soon as possible. If you have any other inquiries about the problem, please reply backRegards,CSR Ken CCustomer Service Tech.Sony Online Entertainment</p><p>So I would say yeah, we're seeing another Soon<sup>TM</sup>Sorta sad being this issue has lasted quite a while.....if the EQ2Players features are not going to work, perhaps they should be stopped to not give false hope...</p>
Morgad
02-13-2008, 01:24 PM
Still no ETA from Sony on this issue.It would be nice to see something posted about an ETA, or anything like that.
Lazzdar
02-13-2008, 04:07 PM
<p><cite>New guild, never been a GL before. Same problem. </cite></p><p><cite></cite></p><p><cite>Archellion wrote:</cite></p><blockquote>I'm having the exact same issue.I did notice, when I purchased the bundle of all 5 Station Players services, I was only charged about a buck-fifty. Presumably, the discount was due to the fact that not all of the services are functional, yet there wasn't any explanation for it. Also, I have noticed on <i>existing</i> EQ2Players guild sites, a lot of errors in scripting. Presumably, the troubles with EQ2Players guild sites run wide and deep? Perhaps this was the reason for the discount on the bundle purchase?I'm sure we'd all appreciate some information from "someone in the know" on the matter, especially, if possible, something resembling an explanation as to the nature of the trouble (not necessarily an estimate on when it will be resolved, as we all know the answer is, "Soon!" <img src="http://forums.station.sony.com/eq2/images/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" width="15" height="15" /> )</blockquote><p>Nope. I payed under a buck. I think it's simply because we signed up later in the month and so they're charging for the difference. At your next billing dates, I'd expect the charge to be at full price.</p><p>If this option's not working, they should remove the option entirely...or gray it out, from the list so people don't wind up paying for it...like we did.</p>
Archellion
02-13-2008, 10:03 PM
<cite></cite><blockquote><p>Nope. I payed under a buck. I think it's simply because we signed up later in the month and so they're charging for the difference. At your next billing dates, I'd expect the charge to be at full price.</p><p>If this option's not working, they should remove the option entirely...or gray it out, from the list so people don't wind up paying for it...like we did.</p></blockquote>Yeah, that's exactly what happened to me. At my next billing cycle, I was charged the full price for all the features. Considering I haven't had access to all the features (in particular the ones that I really shelled out the money for) I don't think I ought to be charge at all.I will, however, will not be holding my breath for the refund. =/
Wyeth
02-18-2008, 08:41 PM
<p>Same problem here. I was able to create the forums but not the website.</p>
Lazzdar
02-19-2008, 08:33 PM
<p>Well I found a fascinating guild-hosting site here...</p><p><a href="http://www.guildcafe.com/" rel="nofollow" target="_blank">http://www.guildcafe.com/</a></p><p> ...and it seems to be free so far. And it's very detailed.</p>
Archellion
02-21-2008, 09:18 PM
I submitted a ticket for this issue and it's supposedly been elevated up to the developer level. The respondent said it would probably take some time to resolve.
Melciah
02-26-2008, 07:16 AM
Yeah, the amount of time this has taken is ridiculous! Keep us posted Archellion =)
Morgad
02-29-2008, 05:57 PM
Bah, I cancelled my eq2players subscription.Let me know when I can create a web page for my guild.
Melciah
03-02-2008, 10:07 PM
I honestly would have kept mine for the guildchat outside of game (I use it from work) but I got tired of having to resubscribe 2-3 times a month because it would drop the Advanced Guild Features from my reoccuring charges for some reason. I even advised SoE via the support forms many times, and was advised it was fixed. I'd love to see it work, but it has grown to be more of a pain then it is worth. If they need to test it more to get it working stable, then they really need to stop charging people for it.....
Dark_Grue
03-03-2008, 06:49 PM
<cite>Archellion wrote:</cite><blockquote>I submitted a ticket for this issue and it's supposedly been elevated up to the developer level. The respondent said it would probably take some time to resolve.</blockquote><p>Considering the guild website feature hasn't worked consistently or correctly since the game's release in 2004, I'd say "some time to resolve" is quite the understatement.</p><p><cite>Archellion wrote:</cite></p><blockquote>Yeah, that's exactly what happened to me. At my next billing cycle, I was charged the full price for all the features. Considering I haven't had access to <i>all</i> the features (in particular the ones that I really shelled out the money for) I don't think I ought to be charge at <i>all</i>.I will, however, will not be holding my breath for the refund. =/</blockquote><p>There's no reason to subscribe to services you can't use. As long as you continue to pay for them they're Working As Intended.</p>
Consolati
01-13-2010, 07:16 PM
<p>This bug still exists, I tried today to mangage guild forum settings, logged in as a leader and was denied access.</p><p>January 2010</p>
Picpus
01-14-2010, 11:51 AM
<p>Same thing for me here. Guild leader and denied access. i am an french player on storm.</p>
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