GU 39 one week later

[walaruss]

<p>why is gu 39 on the international servers one week later , on october 23rd </p>

[EpokSilvermo]

<cite>Eovania wrote:</cite><blockquote><p>Gameupdate 39 wird morgen auf den US Servern aufgespielt. Da war sicherstellen wollen dass unsere Aktualisierungen qualitativ hochwertig sind, haben wir uns entschieden die deutsche Version für 1 Woche zu verschieben. </p><p>Damit gewährleisten wir dass die deutsche Version ausgiebiger getestet werden kann und die Übersetzung vollständig ist.</p><p>Die voraussichtlichte Freigabe von GU39 auf allen internationalen Servern ist nun für den 23.10.07 geplant.</p></blockquote>Eovania states that for the german servers they need that time to complete and test the translations. For this reason the GU is delayed for all international servers.

[tt66]

Hold on, why would that delay the English servers? Poor Runnyeye server.. we suffer downtime and rollbacks when US servers are patched, and get updates late when the EU servers are patched.

[lmhotep]

<p>ROFLCOPTER!</p><p>Yes we all know that us EU people are the ones to be screwed over, 1 week later especialy on the Runnyeye and splitpaw server is STUPID.</p><p>We are using the same serverbuild as anyone else out there so there is NO REASON AT ALL to delay it for a week....</p><p>The excuse they give for the german version is BS to, they need to do more extended tests for what?? a langauge pack??</p><p>Prolly some devs taking a week off so they figure its to much work to just grant us the update to (especialy the Runnyeye server is BS as its located in the same room as where all the US servers are).</p><p>Thanks again sony, what do we get for running 2 accounts for 3 years now: Nothing!</p><p>Well atleast it will be fun to see everyone post about how awsome it is to do the shard of fear instance....</p><p>Realy, sony`s name is getting better and better on the EU side!</p>

[Zahmekos]

british english must be very different to US english when they need one extra week for translation and test^^

[Solarax]

<cite>Zahmekoses wrote:</cite><blockquote>british english must be very different to US english when they need one extra week for translation and test^^</blockquote>HAHAHA. actually you would be suprised . we hav ea 50 year old brit living with us and i cant understand half what he says there....

[Zahmekos]

<cite>Solarax wrote:</cite><blockquote><cite>Zahmekoses wrote:</cite><blockquote>british english must be very different to US english when they need one extra week for translation and test^^</blockquote>HAHAHA. actually you would be suprised . we hav ea 50 year old brit living with us and i cant understand half what he says there....</blockquote>I did not notice any difference in the text when I moved from a US english to a EU english server.But english is also not my mother tongue, maybe thats the reason.

[firza]

<cite>Solarax wrote:</cite><blockquote><cite>Zahmekoses wrote:</cite><blockquote>british english must be very different to US english when they need one extra week for translation and test^^</blockquote>HAHAHA. actually you would be suprised . we hav ea 50 year old brit living with us and i cant understand half what he says there....</blockquote>isn't that cause the average 50 year old Brit has no more teeth and a brown "Guinness" tongue ?

[Lint26]

<p>This just ridiculous, can we expect RoK a week later than everyone else too?  Hell why don't you make new content which is something everyone wants then give it to part of your customer base to play with and enjoy while the rest of them have to watch!! Oh wait you are!</p><p>Recently you've just been screwing over your customers on the european servers and its [Removed for Content] us off.  If you have to delay it for translation reasons fine, but why not release it to Runnyeye/Splitpaw? There is no translation going on on those servers, I imagine we get the exact same patch that the US servers and that nothing is going to change between today and next tuesday.</p>

[Killerbee3000]

i suspect that it was simply badly communicated and that re and sp will get the patch asap and only the translated version will be late... just my theory though

[ratdeath]

It has to do with the fact that Runneye and Splitpaw is on the same "patcher" as the localized servers for french, germany and japanese.So if they patch us for Splitpaw and Runneye it will probably mess up the other servers or they will have to live with a mixed languages until its patched again.Would it be possible to have Runnyeye and Splitpaw "moved" to the US side?Drawbacks might be that we would get our updates during the day and other maintenance would be during daytime and into the evening (GMT).But at least we would get the GU/LU at same time as US servers and probably be able to keep daily maintenance at early morning GMT.Or mabye I am totally wrong about us being on the same patcher, if I choose EU (english) (or something at the launchpad) I only see Runneye and Splitpaw....

[Fasett]

<p>I really hope the same thing won't happen when RoK goes alive as I and many with me have sceduled a week free from work.</p>

[axl_2baz]

<cite>Piyorat@Splitpaw wrote:</cite><blockquote>It has to do with the fact that Runneye and Splitpaw is on the same "patcher" as the localized servers for french, germany and japanese.So if they patch us for Splitpaw and Runneye it will probably mess up the other servers or they will have to live with a mixed languages until its patched again.</blockquote><p>Well as a french player, I have to say that it wouldn't change much ... We alaways had mixed language, even if I had to say this is getting closer every day from being french speaking.</p><p>So much for my day off at work tomorrow for testing SoF ...</p>

[Chuffed]

<cite></cite><cite>Killerbee3000 wrote:</cite><blockquote>i suspect that it was simply badly communicated and that re and sp will get the patch asap and only the translated version will be late... just my theory though</blockquote>No I had it confirmed by Momochi (the japanese relations person) and finally by Gnobring on Splitpaw forums.It is all servers that are classified as International. But yes I do wonder why a translation problem is affecting English speaking servers.Edit: Typo's ftw

[Vulkan_NTooki]

<p>They allready launched GU39 on US servers?? If so thats pretty silly.. if not all servers are ready for launch, then u delay the ones that are ready untill all are ready.</p>

[Killerbee3000]

<cite>Chuffed wrote:</cite><blockquote><cite></cite><cite>Killerbee3000 wrote:</cite><blockquote>i suspect that it was simply badly communicated and that re and sp will get the patch asap and only the translated version will be late... just my theory though</blockquote>No I had it confirmed by Momochi (the japanese relations person) and finally by Gnobring on Splitpaw forums.It is all servers that are classified as International. But yes I do wonder why a translation problem is affecting English speaking servers.Edit: Typo's ftw</blockquote>thx for the info.... now for the rant: Soe, staggered releases suck.

[hun_gover]

This really isn't much of a surprise considering how things have gone on EU servers of late.

[Killerbee3000]

the german translation ef eq2 is a joke anyway... just patch it in english and then translate somewhen later with google as usual lol...

[Somniloquy]

<cite>Zahmekoses wrote:</cite><blockquote>british english must be very different to US english when they need one extra week for translation and test^^</blockquote>heheh, but we still have US spelling for many items and other game terms.

[Zagbab_Dorfbasher]

This sucks... as usual, but I'm not surprised, heck, I wouldn't be surprised if they decided to keep RoK from us, or only award the best raid loot to US servers due to "legal" reasons, or charge us double for not being American, or any number of idiotic ideas.

[Killerbee3000]

<cite>Zagbab_Dorfbasher wrote:</cite><blockquote>This sucks... as usual, but I'm not surprised, heck, I wouldn't be surprised if they decided to keep RoK from us, or only award the best raid loot to US servers due to "legal" reasons, or charge us double for not being American, or any number of idiotic ideas.</blockquote>nah....i have preordered rok for 5 accounts.. they do not want to risk me cancelling them....

[Adba]

<p>(c/p) </p><p>I agree that new content should be released simultaneously on all live servers.. regardless of translations which can be patched on when done.</p><p>/shame on whoever is responsible. Though it's not the first time the US customer base gets the stuff a week ahead of everyone else, and it won't be the last time.. SoE is known for favoring their US customers and have done so on releases more times than not.</p>

[Chuffed]

What I find annoying is that we (Splitpaw & RE) were only informed by the English speaking relations person on the day it was meant to go live, whilst all the other International servers were given a days warning. <img src="/eq2/images/smilies/e78feac27fa924c4d0ad6cf5819f3554.gif" border="0" alt="SMILEY" width="15" height="15" />Its also fairly amusing that for me to find this out before Grobring's post I had to go to the French server forum and read the post by the Japanese Community Relations Rep <img src="/eq2/images/smilies/385970365b8ed7503b4294502a458efa.gif" border="0" alt="SMILEY" width="15" height="15" />Thank you Momochi for a job well done <img src="/eq2/images/smilies/e8a506dc4ad763aca51bec4ca7dc8560.gif" border="0" alt="SMILEY" width="15" height="15" /> (he also responded to my query on the same day)

[Chefren]

<cite>Zahmekoses wrote:</cite><blockquote>british english must be very different to US english when they need one extra week for translation and test^^</blockquote>I heard they delay is because they finally fixed the spelling of Troubadour and are busy cleaning up the broken mess that resulted <img src="/eq2/images/smilies/908627bbe5e9f6a080977db8c365caff.gif" border="0" alt="SMILEY" width="15" height="15" />

[Killerbee3000]

i've heard translating to german means keeping the lag high, since gu39 is supposed to cut down the lag the translation takes longer than usual so they had to delay it over that and that the rest europe gets shafted is simply a hint that they want us all to move to us servers....

[Kinto]

/usea control language onI was looking forward to this update, finally something new and not just some skill adjustment but an entire zone, lvl 70 only, rumors of 71+ level gear, and some phat lewts from screenshots already seen. It is something to do while waiting for RoK. I figured updates out today, so EU gets it tomorrow, but what do i see delayed by a week?! How? why? when? Has SOE bitten over more than they can chew? A expansion upcommig and now this new zone, to add even more. Imo, infomation levels has been dropped to almost none it seems, since we have players going to other forum sections to see what updates and what doesnt and then the info comes from a mod from another section 0.o . Apparently Vanguard has been joined with SOE (http://forums.station.sony.com/eq2/posts/list.m?topic_id=387040 (sorry to hear guys)) instead of their own team which i guess puts even more pressure on the team. Had we gotten info some days before about the delay i would still be annoyed but not as much as i am now. Now i wonder how long EU has to wait to get RoK.../usea control language off

[ziczac]

Wrong way...Localization und debugging is not a very good explanation for this.I don´t think that a week more does help to find all bugs.Next time do it the way it was before someone decides this change.

[Gnobrin]

<p>Very sorry for the issue and confusion, all.  I'll check around and find out why there's a hold on the update for the international servers.  Take note too, the update is being pushed back on the english speaking international servers too.</p><p>~Gnobrin!</p>

[coldasice]

<cite>Gnobrin wrote:</cite><blockquote><p>Very sorry for the issue and confusion, all.  I'll check around and find out why there's a hold on the update for the international servers.  Take note too, the update is being pushed back on the english speaking international servers too.</p><p>~Gnobrin!</p></blockquote>Yeah, we know its pushed back on english international servers, thats the issue. Why, is it pushed back on english international servers?

[Kinto]

ok, log in this morning, or not, my monk camped in Q harbour cant be logged in, so i grab my troub and head for the harbour, but get a "currently unavailable" message and zones back to the same map as before, then i try and run to nek, "currently unavailable" i am like what?! SK logged in East freeport, server did not respond?! So both harbours in the cities are down, i figure it is that Kunark sighting thingie, if they can be updated why not the rest?One of my guildies even had 2 chars he cant log in to because they were camped in SS and in Q harbourDont tell me first we have to wait a week for our GU and now half the game is down! so atm we haveQ harbour downEast freeport back upNek forest back upButcheblock mountains downinn rooms is down according to channel chatNorth qeynos down tooEnchanted lands downlavastorm downisle of mara downdarklight is downmost of these zones are vitals so i cant see if other zones are downbtw all my chars is in runnyeye

[Killerbee3000]

<cite>Gnobrin wrote:</cite><blockquote><p>Very sorry for the issue and confusion, all.  I'll check around and find out why there's a hold on the update for the international servers.  Take note too, the update is being pushed back on the english speaking international servers too.</p><p>~Gnobrin!</p></blockquote>Congratulations... after we figured that out allready on our own you post it, congratulations because you are the first person form soe on the normal parts of the forum to post anything at all about it. now... for the not so nice part....there is no reason why soe should delay the update on re and splitpaw.... could we get a free server transfer please so we could go to a us server so then you can just shut the eu ones down? problem solved...

[walaruss]

yeah please provide us a free account transfer, so we can move

[Jack Orb]

<cite>Piyorat@Splitpaw wrote:</cite><blockquote>Would it be possible to have Runnyeye and Splitpaw "moved" to the US side?Drawbacks might be that we would get our updates during the day and other maintenance would be during daytime and into the evening (GMT).</blockquote>Alongside a few of the recent US server patches SP and RE have had simultaneous downtime during peak evening hours anyway (yes, believe it or not, even if the status says <i>Splitpaw: UP</i>, disabling our login servers or the whole authentication system does count as downtime for European players).  Better that we get patched the same day as the US servers then we only get one evening of lost play instead of both our patch time <i>and</i> the side-effects of US patch time.In other breaking news, the Halloween updates are scheduled to hit Runnyeye and Splitpaw on 4th November.  Frostfell will be sometime mid-March for you guys in Europe <img src="http://forums.station.sony.com/eq2/images/smilies/2786c5c8e1a8be796fb2f726cca5a0fe.gif" border="0" alt="SMILEY" width="15" height="15" />

[Killerbee3000]

<cite>Uxian@Splitpaw wrote:</cite><blockquote><cite></cite>In other breaking news, the <b>Halloween updates are scheduled to hit Runnyeye and Splitpaw on 4th November</b>.  Frostfell will be sometime mid-March for you guys in Europe <img src="http://forums.station.sony.com/eq2/images/smilies/2786c5c8e1a8be796fb2f726cca5a0fe.gif" border="0" alt="SMILEY" width="15" height="15" /></blockquote>i hope your not serious about that.....

[Iseabeil]

<p>Its pretty hilarious really that I should be happy I play on a server where almost everyone is 6-9 hours away timezone wise.. Hope they will fix all that crap for ye all and that EU servers will be treated with same value as US servers some day soon. </p><p>Oh, and since its a translation reason for the delay, pne would expect they have fixed the spelling of troubs by next week.. And make sure every harbor is harbour, armor is armour and color bein colour.. translation as translation afterall? o_O</p>

[Chuffed]

Yes that is true, for some reason I find it very annoying to see Armour spelt Armor and so on... <img src="/eq2/images/smilies/283a16da79f3aa23fe1025c96295f04f.gif" border="0" alt="SMILEY" width="15" height="15" />

[Thunderthyze]

<cite>Zahmekoses wrote:</cite><blockquote>british english must be very different to US english when they need one extra week for translation and test^^</blockquote>Two peoples separated by a common language <img src="http://forums.station.sony.com/eq2/images/smilies/8a80c6485cd926be453217d59a84a888.gif" border="0" alt="SMILEY" width="15" height="15" />

[Thunderthyze]

<cite>Vulkan_NTooki wrote:</cite><blockquote><p>They allready launched GU39 on US servers?? If so thats pretty silly.. if not all servers are ready for launch, then u delay the ones that are ready untill all are ready.</p></blockquote><p>Yeah right.......THAT'S going to happen.....lol.</p><p>Thing is you see....the Americans know that we Brits don't mind queuing for things. We may grumble, we may moan, but basically we put up with stuff. If it ever came out that they were delaying content to US servers because of an issue with the French or Germans then SOE would probably be hit with a dozen lawsuits.</p><p>I suppose the solution is for the EU folk to avoid these forums then we won't ever be aware that we are being disenfranchised (yes I know...it's my word of the day <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" />   )</p>

[Thunderthyze]

<cite>Killerbee3000 wrote:</cite><blockquote>could we get a free server transfer please so we could go to a us server so then you can just shut the eu ones down? problem solved...</blockquote>Mate...we always seem to be at odds with each other, but on this particular issue I could not agree with you more!

[Vonotar]

Come on over!The waters fine, the babes are even more babelicous, and pick a busy server like AB or BB and you'll still meet heaps of people to group with during EU primetime.Alternatively you could all lump on one underused US server...  A re-invasion of US soil by British (and other european powers) Troops!I've never looked back since leaving Splitpaw, sure I've had to wait a couple of evenings due to LU's going out during what would be considered my primetime, but thats pretty minimal in comparison with the amount of downtime and hassle that I used to experience on Split, and it's stacks less than what Split has been experiencing recently.

[Alienor]

IMHO the main problem is - again - the poor communication/lack  of SOE. Instead of just giving some explanations in advance or even in time, about the why's and what's, they wait for days, then someone pops up with an outdated comment, leaving the community more unclear then before. Been there, seen this. The GU delay is after the 2s delay on widgets just the latest example. The release date of RoK for international servers will be the next one.Actually I do not care if the GU comes this week, next week or together with RoK in January. This is not my business and they most probably have good reasons to do so.  However I do appreciate to be taken serious and respected instead of getting flamed from a SOE community rep (even if she is right). IMHO the producer can only win when taking the community serious and giving information (the information must not be necessary correct), because this makes the ppl feel that they are heard, that their problems are acknowledged and they are valued. Nothing of this unfortunately barely happens. Just take a look at the dev tracker, what does it tell if the highest post count is from the newest developer who joined the team? I always thought this would be the job of a community rep, but I may be wrong.

[Dessellion4]

The thing that niggles more than a little is the knowledge that with the forthcoming release of RoK the US will as usual have a head start on gaining world firsts.  I wonder whether anyone has ever done an analysis of the world firsts by server or total population.  My crafters are ready and able to start just as soon as I can get hold of enough raws but the chances of anything more than a chance at server firsts is just about zero.  It would be something if the delay in patching the EU servers would only be a few hours, but knowing SOE from experience (like this one with GU39), something will go wrong and we'll be days behind.  US crafters will have nabbed every world first going.

[Carvium]

<p>tried to post to another thread but seems it got deleted while i was replying <img src="/smilies/69934afc394145350659cd7add244ca9.gif" border="0" alt="SMILEY" /></p><p>Anyway it relates to this subject.</p><p><cite>Dagorgil@Kithicor wrote:</cite></p><blockquote><p>Delayed updates on the UK servers... You should be glad that any updates happen on US servers first... that way, if anything happens that cause the US servers to go down, you can point and laugh. (Although, Splitpaw needs it's own login server.)</p></blockquote><p>While we do need our own login server well tbh it should have both RE and SP on it... isn't the testing to destruction of updates what the test server is for, so that potential game crashing bugs don't go to the live servers??</p><p>We don't mind that the game is updated 7 hours later for us on SP and RE but when it has gone live for most of the players in the game and the only reason we haven't got it is because of translation, that we don't need and it isn't like SOE are gunna start spelling harbour armour and all the other mispelt words correctly on SP and RE.  To us  reason for the delay is because someone can't be bothered doing 2 euro updates, one for the english speaking servers and one for the rest. Then again if this is the case (which it probably is) it's not like they'd admit it anyway.</p><p>The worst thing is when Gnobrin says oh I dunno why there is a delay I will let you all know and doesn't tell us why. Neither are we getting warnings in good time that these delays are happening. Grimwell did a brilliant job after he realised there was a communication problem between SOE and it's european customers (after sticking his foot in his mouth lol) and it seems that this is starting to slip again.  It's not hard to post on the SP/RE forums if the french server can have a post from the japanese mod about the delay then surely the russian mod can make a post on SP or RE forums. <img src="/smilies/69934afc394145350659cd7add244ca9.gif" border="0" alt="SMILEY" /></p>

[EpokSilvermo]

<cite>Arcos@Splitpaw wrote:</cite><blockquote>The thing that niggles more than a little is the knowledge that with the forthcoming release of RoK the US will as usual have a head start on gaining world firsts.  I wonder whether anyone has ever done an analysis of the world firsts by server or total population.  My crafters are ready and able to start just as soon as I can get hold of enough raws but the chances of anything more than a chance at server firsts is just about zero.  It would be something if the delay in patching the EU servers would only be a few hours, but knowing SOE from experience (like this one with GU39), something will go wrong and we'll be days behind.  US crafters will have nabbed every world first going.</blockquote>When I remember correctly all expansions went live world wide at the same time and I wouldn't expect that to change. That means if you purchase the digital download you should have no disadvantage to get world wide discoveries.

[Dessellion4]

<p>Not as helpful as you might think as some of us older gamers still like to get a box in our hands - even if there's nothing in it nowadays like a manual - rather than trust to a download!</p><p>And surprise surprise boxes last time in the UK were available days later than in the US.</p>

[Gnobrin]

<p>I am very sorry for the issue and confusion, all.  The hold on that update for international GU39 update was due to scheduling and testing of that content for some of its servers.  All of the international servers are on the same set, so we can't update some servers within that set and not others.  This is for the quality of your gameplay that this has happened, as soon as that quality assured, you'll be able to then get that content.</p><p>We are very sorry for the wait.</p><p>~Gnobrin!</p>

[BK613]

So I am going to post the obvious question: Would it have hurt for you guys to wait until the update was ready to go on all fronts before pushing it live anywhere?

[coldasice]

<p>I agree.</p><p> If it wasn't ready for some, then it shouldn't be ready for anyone. Its very unfair, especially when English Internation get ZERO benefit from this additional testing.</p>

[RoXx]

Naturally they would prefer people from their own country, as most people would

[Vonotar]

<cite>Gnobrin wrote:</cite><blockquote><p>I am very sorry for the issue and confusion, all.  The hold on that update for international GU39 update was due to scheduling and testing of that content for some of its servers.  All of the international servers are on the same set, so we can't update some servers within that set and not others.  This is for the quality of your gameplay that this has happened, as soon as that quality assured, you'll be able to then get that content.</p><p>We are very sorry for the wait.</p><p>~Gnobrin!</p></blockquote>Man I feel sorry for Runnyeye users... Login servers are linked to US servers, Code is linked to International, your screwed on both fronts.

[Pogball]

<cite>Gnobrin wrote:</cite><blockquote><p>I am very sorry for the issue and confusion, all.  The hold on that update for international GU39 update was due to scheduling and testing of that content for some of its servers.  All of the international servers are on the same set, so we can't update some servers within that set and not others.  This is for the quality of your gameplay that this has happened, as soon as that quality assured, you'll be able to then get that content.</p><p>We are very sorry for the wait.</p><p>~Gnobrin!</p></blockquote>What a complete corporate answer...Just shows SoE view US more important than the rest of its customers. I'm so fed up of this dual standard.

[Snowdonia]

I've got to admit Gnobrin,No matter the excuse, you guys dropped the ball on this one.

[Eboj]

<cite>RoXxer wrote:</cite><blockquote>Naturally they would prefer people from their own country, as most people would</blockquote>this everquest 2... not everracist 2...

[Chuffed]

Well by going too the French and Japanese forums and then using a translation website, I have figured out that it is now delayed another day for all International servers.Have to love the communication from SoE. Think it might just save my time by going to learn French, Japanese or German instead of waiting for a response or explanation in English (even if it is US english <img src="/smilies/69934afc394145350659cd7add244ca9.gif" border="0" alt="SMILEY" /> ).

[lmhotep]

<p>First of all: i realy feel for the peeps who have to leave there house behind in a rush for a nature disaster as this is.</p><p>Right gone with the emotional part: where the hell is our update?</p><p>NOTHING has been said apart from the already mentioned french/japanese mod posting.</p><p>First we get it 1 week later WITHOUT any mentioning at all appart from 1 dev posting it a day later or so and yet again sony makes it clear that whenever something happens in the US us EU are just forgotten.</p><p>Harsh you say? maybe so but whats even more harsh is the fact that over the 3 years of playing this game nothing has changed communication wise for us many EU players.</p><p>So whatever american jumps in here telling us that grazy stuff is going on over there: we are not blind, we actualy get the news here to BUT thats no reason to just forget about the thousands of players who are waiting for something for over a week already.</p>

[ke'la]

<cite>Finilie@Runnyeye wrote:</cite><blockquote><p>First of all: i realy feel for the peeps who have to leave there house behind in a rush for a nature disaster as this is.</p><p>Right gone with the emotional part: where the hell is our update?</p><p>NOTHING has been said apart from the already mentioned french/japanese mod posting.</p><p>First we get it 1 week later WITHOUT any mentioning at all appart from 1 dev posting it a day later or so and yet again sony makes it clear that whenever something happens in the US us EU are just forgotten.</p><p>Harsh you say? maybe so but whats even more harsh is the fact that over the 3 years of playing this game nothing has changed communication wise for us many EU players.</p><p>So whatever american jumps in here telling us that grazy stuff is going on over there: we are not blind, we actualy get the news here to BUT thats no reason to just forget about the thousands of players who are waiting for something for over a week already.</p></blockquote><p>You do know that in order to publish an update you accually have to be in your office loading the data onto your computers. Being that pritty most of the area around San Diego is on fire, its kinda hard to get to the office right now.</p>

[Lint26]

<p>You do know that no you don't need to be in an office in to patch a server as you can do things remotely?</p><p>But anyway thats not the point Fin was complaining about, the point is yet again we have had no communication with regards to when the update was to go live.  Again we have to rely on international community managers and translation websites to find this out.</p><p>EDIT: Finally we get some communication via an in game announcement that LU39 *will* be released to the international servers on Friday.  </p>

[diabs]

Bet it wont happen before wed next week....

[Eboj]

<cite>ke'la wrote:</cite><blockquote><cite>Finilie@Runnyeye wrote:</cite><blockquote><p>First of all: i realy feel for the peeps who have to leave there house behind in a rush for a nature disaster as this is.</p><p>Right gone with the emotional part: where the hell is our update?</p><p>NOTHING has been said apart from the already mentioned french/japanese mod posting.</p><p>First we get it 1 week later WITHOUT any mentioning at all appart from 1 dev posting it a day later or so and yet again sony makes it clear that whenever something happens in the US us EU are just forgotten.</p><p>Harsh you say? maybe so but whats even more harsh is the fact that over the 3 years of playing this game nothing has changed communication wise for us many EU players.</p><p>So whatever american jumps in here telling us that grazy stuff is going on over there: we are not blind, we actualy get the news here to BUT thats no reason to just forget about the thousands of players who are waiting for something for over a week already.</p></blockquote><p>You do know that in order to publish an update you accually have to be in your office loading the data onto your computers. Being that pritty most of the area around San Diego is on fire, its kinda hard to get to the office right now.</p></blockquote>Point is that they delayed it allready before there was a fire. so its rather unfair to bring that argument in. i do not have issues with the delay thats caused by the fire, its the one that happened before that sets me off.

[Amalthea]

Guys, please keep your replies respectful and constructive...name-calling and insults don't belong on these forums.

[Eboj]

^^^ edited post to make it clearer that i'm not complaining about the delay caused by the fire.

[Valdaglerion]

Bottom line - every MMO out there is down right afraid to communicate honestly with their customers for fear of losing your subscription or being held to developing something they arent sure if they want to comit the resources to doing.Ironic isnt it?

[coldasice]

<p>Sorry, but I gotta call BS on this one.</p><p>One of SOE's own people said not so long ago, that the reason there isn't particular information given about updates to international servers was because they we're handled by the international team, and SOE (US) didn't have information about their schedules.</p><p>So tell me, how come all of a sudden international server updates are affected by US events?</p><p>The non-US players are getting shafted more and more often with this update, and the LoN tournaments that are US only. How about some love for everyone else? Come on, don't we pay a subscription too, or should we just sit back and be happy that we are only getting 75% of the service we pay for.</p><p>It just makes us angry, and SOE just expect us to sit back and take it.</p><p>I love playing EQ2, and have been playing ever since launch, but this is really beginning to wind me up.</p>

[Kirstie]

Hi All,I know the delay of the update is frustrating, even before the fires we were dealing with a suboptimal situation.Right now the San Diego office is almost completely shut down as officials have asked us to stay off the roads.  A lot of us have had to evacuate our homes and have limited access to the internet and even cell phones have been busy enough that calls don't always get through.   We are also shutting down a lot of the development hardware as power conservation concern for the entire area with all the downed power lines.   <i>(Production servers are not being shut down, just wanted to make that clear).</i>It is true that UK/DE/FR/JP/RU updates are handed off to an internationalization team for deployment to those servers unlike the US updates that I usually schedule.  But that team also works at the San Diego campus as we often have to work very closely together and those folks are affected by the same disaster that is happening all through San Diego and other parts of California this week.I hope that clears up some of the concerns about the continued delays and why we haven't been able to get the patch out to the UK and other international servers this week.I do appreciate the continued patience and understanding that any lapse in communication this week is not because we don't care about our players but in many cases simply can't reach a computer or are in the process of packing up and moving to new locations.- K

[Anjin]

<p>Not wanting (or trying) to sound lacking in compassion, but considering there have been numerous developer posts (even chatty ones) prior and during the fires, I fail to see how a simple post on the affected servers would be too much of a problem.</p><p>Since we've been ignored in communication and have had delayed updates since the beginning of EQ2, it's not a surprise it still happens, but there's no reason in using the fire as an excuse when there were plenty of other communications from SOE employees on the forums.</p><p>If there had only been highly important posts, I wouldn't have a problem, but if you guys have enough time to make posts of minimal or no importance, you have the time to communicate patch timescales to a WHOLE server. </p>

[RingleToo]

<cite>Anjin wrote:</cite><blockquote><p><b>Not wanting (or trying) to sound lacking in compassion</b>, but considering there have been numerous developer posts (even chatty ones) prior and during the fires, I fail to see how a simple post on the affected servers would be too much of a problem.</p><p>Since we've been ignored in communication and have had delayed updates since the beginning of EQ2, it's not a surprise it still happens, but there's no reason in using the fire as an excuse when there were plenty of other communications from SOE employees on the forums.</p><p>If there had only been highly important posts, I wouldn't have a problem, but if you guys have enough time to make posts of minimal or no importance, you have the time to communicate patch timescales to a WHOLE server. </p></blockquote>Without wanting or trying, still you have succeeded.

[dawy]

No point blaming the devs to be honest yes its irritating but nothing more than that having to wait for the update all i will say is this given the choice between work and staying home because of  the off chance of being caught in a fire i would stay home everytime

[Wingrider01]

<cite>Anjin wrote:</cite><blockquote><p>Not wanting (or trying) to sound lacking in compassion, but considering there have been numerous developer posts (even chatty ones) prior and during the fires, I fail to see how a simple post on the affected servers would be too much of a problem.</p><p>Since we've been ignored in communication and have had delayed updates since the beginning of EQ2, it's not a surprise it still happens, but there's no reason in using the fire as an excuse when there were plenty of other communications from SOE employees on the forums.</p><p>If there had only been highly important posts, I wouldn't have a problem, but if you guys have enough time to make posts of minimal or no importance, you have the time to communicate patch timescales to a WHOLE server. </p></blockquote><p><a rel="nofollow" href="http://forums.station.sony.com/eq2/posts/list.m?start=50&topic_id=387276" target="_blank">http://forums.station.sony.com/eq2/...topic_id=387276</a></p><p>Second page about midway down a SOE post on this made by Kirstie</p>

[Endorplasmic]

<cite>Anjin wrote:</cite><blockquote><p>Not wanting (or trying) to sound lacking in compassion, but considering there have been numerous developer posts (even chatty ones) prior and during the fires, I fail to see how a simple post on the affected servers would be too much of a problem.</p><p>Since we've been ignored in communication and have had delayed updates since the beginning of EQ2, it's not a surprise it still happens, but there's no reason in using the fire as an excuse when there were plenty of other communications from SOE employees on the forums.</p><p>If there had only been highly important posts, I wouldn't have a problem, but if you guys have enough time to make posts of minimal or no importance, you have the time to communicate patch timescales to a WHOLE server. </p></blockquote>Wow. People like you walk the earth. I'm embarrassed that you even went that angle.To the people in the San Diego office (well at home or where ever)  nothing in the world is more important than your life. Everyone except this noob understands the situation at hand and we all hope things get put out sooner than later.

[Josgar]

Sorry that yall get your patch later but... look at the bright things:1. It gets on the live servers for a week... that means there will be less bugs.2. The translations can be done without sounding like a robot tried to translate it.3. Thats one week that you dont have to live with game sweeping changes you may dislike.As for ROK of course it will launch for ya'll at the same time... the people translating for patches are probably trying to translate the expansion in addition to the patches while dodging fires.Yes it is mega lame... im just trying to lighten the mood... I do not understand why the EU English servers get their patches later... unless they are really changing the words to be more British.If anyone wants to keep a running tally on how long your patches are taking to be placed on the server, it would be mega unfair to count any day since Sunday... some devs are not at there house... most of SOE is shut down... even if they do make a patch, it cannot be internally tested. Houses within 10 miles of them are in danger of burning... the power grid is apparenty having enough problems that they need to conserve power...  A nasty wind could pick up and the fires could turn towards their offices (i think they might be in the clear... maybe?) and all anyone can think about are "Will our characters be safe" and "how long until the next patch?"How many of you would be thinking about writing an update to your website or to your game or whatever you have, testing said update, and rolling said update out onto servers when your life could be in danger?

[Domino]

<cite>Anjin wrote:</cite><blockquote><p>Not wanting (or trying) to sound lacking in compassion, but considering there have been numerous developer posts (even chatty ones) prior and during the fires, I fail to see how a simple post on the affected servers would be too much of a problem.</p><p>Since we've been ignored in communication and have had delayed updates since the beginning of EQ2, it's not a surprise it still happens, but there's no reason in using the fire as an excuse when there were plenty of other communications from SOE employees on the forums.</p></blockquote>Just wanted to comment that just because folks like me have red names the same as folks like Kirstie, it doesn't mean we have the same skills or knowledge she does!  It's a big team with lots of different areas of specialty.  I know the last time I installed anything on a server it was a Lotus Domino 6.5.4a email server, so I really don't think anybody wants me coming anywhere near the EU EQ2 servers no matter how good the intentions.  <img src="/smilies/283a16da79f3aa23fe1025c96295f04f.gif" border="0" alt="SMILEY" />  Now if you want tradeskill updates, ask away and I know that stuff!  <img src="/smilies/283a16da79f3aa23fe1025c96295f04f.gif" border="0" alt="SMILEY" />  But for GU39 updates, please do have patience.  The folks who know the stuff you need to know have not forgotten you.  Kirstie and her team are teh awesome and know many things us mere mortals do not, and like the lady said they will be keeping you up to date as the circumstances permit.  In the mean time don't let the fact that folks like me are making silly posts elsewhere get you annoyed.  I know I for one have been so focused on tradeskills for the past month that I'm not even sure what this expansion is called any more, let alone anything more complicated. <img src="/eq2/images/smilies/385970365b8ed7503b4294502a458efa.gif" border="0" alt="SMILEY" width="15" height="15" /> 

[Zahmekos]

<cite>Josgar wrote:</cite><blockquote>How many of you would be thinking about writing an update to your website or to your game or whatever you have, testing said update, and rolling said update out onto servers when your life could be in danger?</blockquote>I guess no one is blaming the people in san diego, that they don't patch or post infos, they have other stuff to think about atm. But there is also a office in france and I guess they postet from there in some international forums that its delayed again. So why not in all international forums?I mean if you read once or twice 'sorry about that' its no problems, but in the last weeks, months, years one part of the community had to read it just too often and it was always the same part.Just go to the community news part of the forums, where you read "Join Us for the Legends of Norrath Loot Tournament Weekend! " where in reality it should be "people from US Join us for the Legends of Norrath Loot Tournament Weekend! "

[firza]

<p>Sorry to hear about the fires. there is nothing worse then having your actual house and lives being threatened.</p><p>I hope that once this settles down there will be no casualties and work can commence to finally make a good (or acceptable) organisation for the non US servers.</p><p>(editted to say that waiting on some translations is not acceptable for English servers, nor is waiting for 2 days after RoK goes life for the closest English box to be supplied)</p>

[Anjin]

<cite>Wingrider01 wrote:</cite><blockquote><cite>Anjin wrote:</cite><blockquote><p>Not wanting (or trying) to sound lacking in compassion, but considering there have been numerous developer posts (even chatty ones) prior and during the fires, I fail to see how a simple post on the affected servers would be too much of a problem.</p><p>Since we've been ignored in communication and have had delayed updates since the beginning of EQ2, it's not a surprise it still happens, but there's no reason in using the fire as an excuse when there were plenty of other communications from SOE employees on the forums.</p><p>If there had only been highly important posts, I wouldn't have a problem, but if you guys have enough time to make posts of minimal or no importance, you have the time to communicate patch timescales to a WHOLE server. </p></blockquote><p><a rel="nofollow" href="http://forums.station.sony.com/eq2/posts/list.m?start=50&topic_id=387276" target="_blank">http://forums.station.sony.com/eq2/...topic_id=387276</a></p><p>Second page about midway down a SOE post on this made by Kirstie</p></blockquote>Great, a post about the delay's within a GU39 feedback thread!  Now considering players on Splitpaw haven't had GU39 yet, do you think a feedback thread is gonna be the best place to communicate the delay.

[Anjin]

<cite>DominoDev wrote:</cite><blockquote><cite>Anjin wrote:</cite><blockquote><p>Not wanting (or trying) to sound lacking in compassion, but considering there have been numerous developer posts (even chatty ones) prior and during the fires, I fail to see how a simple post on the affected servers would be too much of a problem.</p><p>Since we've been ignored in communication and have had delayed updates since the beginning of EQ2, it's not a surprise it still happens, but there's no reason in using the fire as an excuse when there were plenty of other communications from SOE employees on the forums.</p></blockquote>Just wanted to comment that just because folks like me have red names the same as folks like Kirstie, it doesn't mean we have the same skills or knowledge she does!  It's a big team with lots of different areas of specialty.  I know the last time I installed anything on a server it was a Lotus Domino 6.5.4a email server, so I really don't think anybody wants me coming anywhere near the EU EQ2 servers no matter how good the intentions.  <img src="/eq2/images/smilies/283a16da79f3aa23fe1025c96295f04f.gif" border="0" alt="SMILEY<img src="/smilies/283a16da79f3aa23fe1025c96295f04f.gif" border="0" alt="SMILEY" />" width="15" height="15" />  Now if you want tradeskill updates, ask away and I know that stuff!  <img src="/eq2/images/smilies/283a16da79f3aa23fe1025c96295f04f.gif" border="0" alt="SMILEY<img src="/smilies/283a16da79f3aa23fe1025c96295f04f.gif" border="0" alt="SMILEY" />" width="15" height="15" />  But for GU39 updates, please do have patience.  The folks who know the stuff you need to know have not forgotten you.  Kirstie and her team are teh awesome and know many things us mere mortals do not, and like the lady said they will be keeping you up to date as the circumstances permit.  In the mean time don't let the fact that folks like me are making silly posts elsewhere get you annoyed.  I know I for one have been so focused on tradeskills for the past month that I'm not even sure what this expansion is called any more, let alone anything more complicated. <img src="/eq2/images/smilies/385970365b8ed7503b4294502a458efa.gif" border="0" alt="SMILEY" width="15" height="15" />  </blockquote>I never asked for the patch to be installed by somebody without the skills, all I asked is that the delay was communicated to the Splitpaw community.

[Anjin]

<cite>Endorplasmic wrote:</cite><blockquote><cite>Anjin wrote:</cite><blockquote><p>Not wanting (or trying) to sound lacking in compassion, but considering there have been numerous developer posts (even chatty ones) prior and during the fires, I fail to see how a simple post on the affected servers would be too much of a problem.</p><p>Since we've been ignored in communication and have had delayed updates since the beginning of EQ2, it's not a surprise it still happens, but there's no reason in using the fire as an excuse when there were plenty of other communications from SOE employees on the forums.</p><p>If there had only been highly important posts, I wouldn't have a problem, but if you guys have enough time to make posts of minimal or no importance, you have the time to communicate patch timescales to a WHOLE server. </p></blockquote>Wow. People like you walk the earth. I'm embarrassed that you even went that angle.To the people in the San Diego office (well at home or where ever)  nothing in the world is more important than your life. Everyone except this noob understands the situation at hand and we all hope things get put out sooner than later.</blockquote><p>If you'd actually READ my post instead of jumping to your own self righteous conclusions you'd notice that all I asked for was a simple post highlighting the delay (even BEFORE the fire).  Not much of an ask considering there were other "chatty" posts being made by SOE staff.</p><p>You'd also notice that I mentioned the history of communication to UK servers - especially Splitpaw.  I would suggest before calling me a "noob" you actually investigate if I have a case or not, also remember the BEFORE bit if and when you reply.</p><p>a) Splitpaw was delayed due to translations to German and French - even though Splitpaw is an English speaking server.</p><p>b) The French and German speaking servers were patched before Splitpaw (which is apparently due on Friday 26th).</p><p>c) Somebody on Splitpaw had to translate a post on the FRENCH server forum to know what was going on.</p><p>d) The MAJORITY of the delay happened BEFORE the fires.</p><p>e) While human life and wellbeing is far more important than EQ2, problems existed prior to the fire and the fire is being used as an excuse.</p><p>Lastly, f) Please don't lecture me on humanitarianism.</p>

[tt66]

Just adding my support for Anjin here.Look, nobody is expecting SoE staff to sit in a burning building making forum posts to keep us Brits informed, that's ridiculous.But at the same time, the current crisis in San Diego does not explain why we're having to get communication from babel-fish translated German sites!The English Runnyeye server is now in a bizarre flux state where any issues with US patches will bring it down and cause rollbacks because it is using the US login servers, and yet we're waiting a week (the originally scheduled time, before the fires) for a patch so that it gets translated into French and German.We're getting twice as much downtime as most other servers, and we have to read foreign boards to find out about it!The latest delays can't be helped, we're well aware of this. This does not mean that the originally scheduled delay should be acceptable.Why on earth is an English-speaking server, located in the US, using the US login servers, running different code than the other US servers?

[Terron]

<cite>Josgar wrote:</cite><blockquote>1. It gets on the live servers for a week... that means there will be less bugs. <span style="color: #ff9900;">Going on past form it will be installed with the bugs that have already been fixed on the US servers. </span>2. The translations can be done without sounding like a robot tried to translate it. <span style="color: #ff9900;"> Splitpaw is an English language server. </span> 3. Thats one week that you dont have to live with game sweeping changes you may dislike.As for ROK of course it will launch for ya'll at the same time... the people translating for patches are probably trying to translate the expansion in addition to the patches while dodging fires.<span style="color: #ff9900;">No other expansion has launched at the same time. Why should ROK not have the usual delay? </span>Yes it is mega lame... im just trying to lighten the mood... I do not understand why the EU English servers get their patches later... unless they are really changing the words to be more British.<span style="color: #ff9900;">They don't. </span></blockquote>SOE have a long running problem regarding communicating about issues with the English language EU servers. The more serious the issue, the more unhappy people are with the lack of communication. This was already the longest delay even before the fires. The fires have made things worse, but the problem has been around as long as I have been playing. It seems it is no one's job to communicate specifically with the users of the English language EU servers, unlike the French, German, and Japanese users. For game wide issues we can deal with the same people as the US servers, but for server specific issues there is a lack.

[Wingrider01]

<cite>Anjin wrote:</cite><blockquote><cite>Wingrider01 wrote:</cite><blockquote><cite>Anjin wrote:</cite><blockquote><p>Not wanting (or trying) to sound lacking in compassion, but considering there have been numerous developer posts (even chatty ones) prior and during the fires, I fail to see how a simple post on the affected servers would be too much of a problem.</p><p>Since we've been ignored in communication and have had delayed updates since the beginning of EQ2, it's not a surprise it still happens, but there's no reason in using the fire as an excuse when there were plenty of other communications from SOE employees on the forums.</p><p>If there had only been highly important posts, I wouldn't have a problem, but if you guys have enough time to make posts of minimal or no importance, you have the time to communicate patch timescales to a WHOLE server. </p></blockquote><p><a rel="nofollow" href="http://forums.station.sony.com/eq2/posts/list.m?start=50&topic_id=387276" target="_blank">http://forums.station.sony.com/eq2/...topic_id=387276</a></p><p>Second page about midway down a SOE post on this made by Kirstie</p></blockquote>Great, a post about the delay's within a GU39 feedback thread!  Now considering players on Splitpaw haven't had GU39 yet, do you think a feedback thread is gonna be the best place to communicate the delay.</blockquote>thanks, you just won me $50 on a bet

[tt66]

<cite>Wingrider01 wrote:</cite><blockquote><cite>Anjin wrote:</cite><blockquote><cite>Wingrider01 wrote:</cite><blockquote><cite></cite><a rel="nofollow" href="http://forums.station.sony.com/eq2/posts/list.m?start=50&topic_id=387276" target="_blank">http://forums.station.sony.com/eq2/...topic_id=387276</a><p>Second page about midway down a SOE post on this made by Kirstie</p></blockquote>Great, a post about the delay's within a GU39 feedback thread!  Now considering players on Splitpaw haven't had GU39 yet, do you think a feedback thread is gonna be the best place to communicate the delay.</blockquote>thanks, you just won me $50 on a bet</blockquote>Classy.For those wanting to play along, I believe this is the post being referred to : <a rel="nofollow" href="http://forums.station.sony.com/eq2/posts/list.m?start=75&topic_id=387276#4385685" target="_blank">10/23/2007 15:25:50</a>, as I can't find one on the second page. That's 23:30 on the day the patch was supposed to be released, if you're interested. My thanks to Kirstie, btw, for making the post. I don't believe it's her job to communicate to us Brits, but I'm glad she took the time out to do so.Oh, and for the record, I haven't been checking the GU39 feedback thread either. Didn't seem much point, what with not having GU39 to offer feedback on!(edit : fixed the PST to GMT conversion. couldn't quite believe it was 23:30 at first!)

[pedigr]

<cite>Kirstie wrote:</cite><blockquote>Hi All,I know the delay of the update is frustrating, even before the fires we were dealing with a suboptimal situation.Right now the San Diego office is almost completely shut down as officials have asked us to stay off the roads.  A lot of us have had to evacuate our homes and have limited access to the internet and even cell phones have been busy enough that calls don't always get through.   We are also shutting down a lot of the development hardware as power conservation concern for the entire area with all the downed power lines.   <i>(Production servers are not being shut down, just wanted to make that clear).</i>It is true that UK/DE/FR/JP/RU updates are handed off to an internationalization team for deployment to those servers unlike the US updates that I usually schedule.  But that team also works at the San Diego campus as we often have to work very closely together and those folks are affected by the same disaster that is happening all through San Diego and other parts of California this week.I hope that clears up some of the concerns about the continued delays and why we haven't been able to get the patch out to the UK and other international servers this week.I do appreciate the continued patience and understanding that any lapse in communication this week is not because we don't care about our players but in many cases simply can't reach a computer or are in the process of packing up and moving to new locations.- K</blockquote>Can we have English on Runnyeye and Splitpaw please?  By English, I mean English English, not American English.

[pedigr]

<cite>DominoDev wrote:</cite><blockquote><cite></cite> know the last time I installed anything on a server it was a Lotus Domino 6.5.4a email server </blockquote>Do you still feel dirty?

[pedigr]

<cite></cite><blockquote><cite>Josgar wrote:</cite><blockquote><span style="color: #ff9900;"> </span>2. The translations can be done without sounding like a robot tried to translate it. <span style="color: #ff9900;"> Splitpaw is an English language server. </span> <span style="color: #ff9900;"> </span></blockquote> </blockquote>Splitpaw is an American language server.  If it was a European server in English, it would spell words in English, not American....

[Pelda]

<cite>Anjin wrote:</cite><blockquote><cite>DominoDev wrote:</cite><blockquote><cite>Anjin wrote:</cite><blockquote><p>Not wanting (or trying) to sound lacking in compassion, but considering there have been numerous developer posts (even chatty ones) prior and during the fires, I fail to see how a simple post on the affected servers would be too much of a problem.</p><p>Since we've been ignored in communication and have had delayed updates since the beginning of EQ2, it's not a surprise it still happens, but there's no reason in using the fire as an excuse when there were plenty of other communications from SOE employees on the forums.</p></blockquote>Just wanted to comment that just because folks like me have red names the same as folks like Kirstie, it doesn't mean we have the same skills or knowledge she does!  It's a big team with lots of different areas of specialty.  I know the last time I installed anything on a server it was a Lotus Domino 6.5.4a email server, so I really don't think anybody wants me coming anywhere near the EU EQ2 servers no matter how good the intentions.  <img src="/eq2/images/smilies/283a16da79f3aa23fe1025c96295f04f.gif" border="0" alt="SMILEY<img src=" width="15" height="15" />" width="15" height="15">  Now if you want tradeskill updates, ask away and I know that stuff!  <img src="/eq2/images/smilies/283a16da79f3aa23fe1025c96295f04f.gif" border="0" alt="SMILEY<img src=" width="15" height="15" />" width="15" height="15">  But for GU39 updates, please do have patience.  The folks who know the stuff you need to know have not forgotten you.  Kirstie and her team are teh awesome and know many things us mere mortals do not, and like the lady said they will be keeping you up to date as the circumstances permit.  In the mean time don't let the fact that folks like me are making silly posts elsewhere get you annoyed.  I know I for one have been so focused on tradeskills for the past month that I'm not even sure what this expansion is called any more, let alone anything more complicated. <img src="/eq2/images/smilies/385970365b8ed7503b4294502a458efa.gif" border="0" alt="SMILEY" width="15" height="15" />  </blockquote>I never asked for the patch to be installed by somebody without the skills, all I asked is that the delay was communicated to the Splitpaw community.</blockquote>Are you kidding? Have you not read any of the posts they made or even watched the news? If you can't figure out that its going to be delayed with what is going on I'd say thats more your problem and not SOE's.  Knowing they closed the office down its only common sense its getting delayed.

[Amalthea]

People, please keep it respectful and constructive.  Posting on these forums is like shooting rubber bands; everything's fun and games until you direct it at another player and someone loses an eye!

[MrWolfie]

Of course, if the GU had been delayed for everyone, if the job had been scheduled correctly in the first place, then we wouldn't be having this discussion now. There wouldn't be thousands of loyal, fee-paying subscribers thinking, believing, that they're second class in the eyes of this service provider. It is clear that unforseen events will cause delays, but with the proper planning, they would cause delays to everyone or no-one at all. If a GU is not ready for everyone, then it is not ready! The fires are obviously no fault of SOE and beyond their control, but the overall delay to the GU is wholly attributable to misplaced priorities, slack practices and a serious lack of concern for the non-US servers and their subscriber base. Please take these concerns on board when you  return to work.Perhaps the whole strategy for patching GUs to all servers, within at most 24 hours of each other, needs to be looked at.Surely it goes without saying that all subscribers are united in the fervent hope that nothing untoward happen to the good people at SOE, their families and their property. Allusions that this is not the case are simply ridiculous and unwarranted.All the best, folks.

[Shoushin]

<cite>pedigree wrote:</cite><blockquote><cite></cite>Splitpaw is an American language server.  If it was a European server in English, it would spell words in English, not American.... </blockquote>Splitpaw is a EU PvE server with runnyeye... dunno what you want to say.check <a href="http://eq2players.station.sony.com/servers/index.vm" target="_blank" rel="nofollow">http://eq2players.station.sony.com/...ervers/index.vm</a>

[AratornCalahn]

<cite>DominoDev wrote:</cite><cite></cite><blockquote>I know I for one have been so focused on tradeskills for the past month that I'm not even sure what this expansion is called any more.</blockquote>Isn't it called Rise of Krafting? Right?

[pedigr]

<cite>AratornCalahn wrote:</cite><blockquote><cite>DominoDev wrote:</cite><cite></cite><blockquote>I know I for one have been so focused on tradeskills for the past month that I'm not even sure what this expansion is called any more.</blockquote>Isn't it called Rise of Krafting? Right?</blockquote>Should be, the last expanion was the Death of Krafting

[pedigr]

<cite>Shoushin wrote:</cite><blockquote><cite>pedigree wrote:</cite><blockquote><cite></cite>Splitpaw is an American language server.  If it was a European server in English, it would spell words in English, not American.... </blockquote>Splitpaw is a EU PvE server with runnyeye... dunno what you want to say.check <a rel="nofollow" href="http://eq2players.station.sony.com/servers/index.vm" target="_blank">http://eq2players.station.sony.com/...ervers/index.vm</a></blockquote>Splitpaw/Runnyeye are European "English" (cough) servers with the American language....  If SoE wanted to make a EU English server, then they need to translate the game out of American into English.  Oxford English is used in Europe, not American English.

[AratornCalahn]

I want a Scottish server, imagine the broker.Nae, Im nae gonnae pet me dame adeapets ueap fey leas then 50 gaeld, aye, even them dame leaveal 10 oons. Now git befeare I kick 'oor ed in. Git aff wit yas!What yae plaeying at jimmy? I ain't no paying meare taen 50 silvear, AT MEAST, for yea craep wee drink. Nae, I dinnae care if its leaveal saveantae, gives me fee XP or if it 'aes a flaemaeng mankaey aein it! Undearsteand?Awesome.

[pedigr]

<cite>AratornCalahn wrote:</cite><blockquote>I want a Scottish server, imagine the broker.Nae, Im nae gonnae pet me dame adeapets ueap fey leas then 50 gaeld, aye, even them dame leaveal 10 oons. Now git befeare I kick 'oor ed in. Git aff wit yas!What yae plaeying at jimmy? I ain't no paying meare taen 50 silvear, AT MEAST, for yea craep wee drink. Nae, I dinnae care if its leaveal saveantae, gives me fee XP or if it 'aes a flaemaeng mankaey aein it! Undearsteand?Awesome.</blockquote>Youll find him in the Tavern

[RoXx]

<p>No worries! Naturally SOE will give international customers RoK one week before the US servers, since LU39 was delayed <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /></p><p>s</p><p>a</p><p>r</p><p>c</p><p>a</p><p>s</p><p>m</p><p>f</p><p>t</p><p>w</p>

[Trepan]

<cite>AratornCalahn wrote:</cite><blockquote>I want a Scottish server, imagine the broker.Nae, Im nae gonnae pet me dame adeapets ueap fey leas then 50 gaeld, aye, even them dame leaveal 10 oons. Now git befeare I kick 'oor ed in. Git aff wit yas!What yae plaeying at jimmy? I ain't no paying meare taen 50 silvear, AT MEAST, for yea craep wee drink. Nae, I dinnae care if its leaveal saveantae, gives me fee XP or if it 'aes a flaemaeng mankaey aein it! Undearsteand?Awesome.</blockquote>I would patronize said broker exclusively.

[tt66]

I... um.... I can't help but notice that a LON patch got added to Runnyeye this evening...

[Josgar]

Legends of Norrath is handled in Colorado by the card game people...And I think Sofrina posted a message in French somewhere that roughly translates to this:Once more updated it 39 will be to put back to October 30 because of the fires to San Diego.  I am anxious to express you all our excuse for the delay!  So im guessing yall will get it the 30th.

[Despak]

Beginning to think we may have more chance of getting it with the release of RoK which will no doubt be around March 08 for us in Europe.

[firza]

<cite>Despak wrote:</cite><blockquote>Beginning to think we may have more chance of getting it with the release of RoK which will no doubt be around March 08 for us in Europe.</blockquote><p>stop nagging about when we are gonna get it. Its irrelevant compared to the fires that threaten peoples lifes.</p><p>there is a difference between asking why we did not get it when all others did, and nagging people with bigger worries about when they think they can work again.</p>

[theriatis]

<p>Hi,</p><p>so, we all learned a thing:</p><p><i><span style="color: #cc3300;"><b>NEVER, ever, delay an update. NEVER. Bring it on the same time, worldwide and these kind of discussions would even not have been existed.</b></span></i></p><p>Everyone would play the GU39, regardless of translated or not (which is crappy anyways) and we could have been cared over the really important things:</p><p>"Hope for all people in the Fire to get their home, their work and their lifes back".</p><p>Best wishes,</p><p>theriatis. (Valor).</p>

[Despak]

Actually Firza my issue is the same as most peoples (including yours to quote you: <p><span style="color: #ffff99;">I do fully sympathise with the fact that there is NO actions taken at this moment.</span></p><p><span style="color: #ffff99;">I do fully acknowledge the ingame message we had broadcasted yesterday.</span></p><p><span style="color: #ffff99;">I do think both these would be no discussion <b>if</b> people had just done their <b>job</b> and patched Splitpaw and Runny the few hours after they did the US servers as they always did. (or given us good communication ahead of times).</span>)</p><p> Now it appears that the update is set for 30th, or not, maybe, we just don't know, according to the informed French boards.  </p><p>Yet again Splitpaw is left in the dark relying on judicious use of Babel Fish to find any information.  Are you seriously telling me there are no people left in the US with access to a PC and some knowledge.  Perhaps they could ask the French team to post on our server boards as obviously we fall under the same update cycle as the French and Germans these days (although I still have yet to understand why).</p>

[Alienor]

<cite>theriatis wrote:</cite><blockquote><p>...regardless of translated or not (which is crappy anyways) ...</p></blockquote>Can't be true. The CR already insisted and proved that it is almost perfect and 99% finished. You must be wrong. Or blind. Or neglecting the facts. And you are breaking the law btw "Thou shalt not doubt or criticise" <img src="/smilies/8a80c6485cd926be453217d59a84a888.gif" border="0" alt="SMILEY" />

[firza]

<cite>Despak wrote:</cite><blockquote>Actually Firza my issue is the same as most peoples (including yours to quote you: </blockquote><p>The issue of bad communication I agree with. Asking for a set date at this point is something I can not agree with. See the difference, its not that difficult.</p><p>edit to say: Asking for information from people who's houses might be burning shows a lack of compassion.</p>

[tt66]

Well, we have communication at last! And in English no less. Looks like the patch is set to roll out on <a href="http://forums.station.sony.com/eq2/posts/list.m?start=0&topic_id=388721#4387814" rel="nofollow" target="_blank">October 31st.</a>Thank you to all those who prodded the various people responsible until we got a response, it's much appreciated.

[theriatis]

<cite>Alienor wrote:</cite><blockquote><cite>theriatis wrote:</cite><blockquote><p>...regardless of translated or not (which is crappy anyways) ...</p></blockquote>Can't be true. The CR already insisted and proved that it is almost perfect and 99% finished. You must be wrong. Or blind. Or neglecting the facts. And you are breaking the law btw "Thou shalt not doubt or criticise" <img src="/eq2/images/smilies/8a80c6485cd926be453217d59a84a888.gif" border="0" alt="SMILEY<img src="/smilies/8a80c6485cd926be453217d59a84a888.gif" border="0" alt="SMILEY" />" width="15" height="15" /></blockquote><p>Ah, you're right... i think, that would be the perfect english combat message (as perfect as the germans are):</p><p>"The ein Design Impostor hitsered the DU for 9321 BashWeaponsinjuryconditionallyen".</p><p>The first one who gets what this means (incl. the right Mob name) gets a pat on the shoulder <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /></p><p>Regards, Theriatis.</p>