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View Full Version : KIcked from the game...account canceled...and cant login to forums???


Xazen
10-15-2007, 11:30 AM
<b><i><span style="font-size: medium;font-family: georgia,palatino;">    I am currently on my boyfriends account, I was zoning into Kaladim this morning when my game crashed. I tried to log-back in and the box came up the I did not have a subscription (i draft from a checking account, so I know the funds are there for my account). So I clicked the subscribe button to see what was going on with my account, but the page couldnt be found. I also went to station.com to check my account and the page couldnt be found from there either. So I came to the forums...I tried to login under my account name, but the ACCOUNT DOES NOT EXIST thingy came up.......Someone please help me.</span></i></b>

tbkib22
10-15-2007, 11:59 AM
i dont think you should be to worried, it sounds like the are having problems with some login servers. you can try calling them though to be on the safe side, but try logging in again to see.

Xazen
10-15-2007, 12:02 PM
<p><span style="font-size: medium;font-family: georgia,palatino;"><b><i>I have tried to log-in 27 time to no avail /cry...and live chat is not open for 2 more hrs...does SOE have a 1-800# for support? </i></b></span></p>

Fringe
10-15-2007, 01:14 PM
Phone support is available Monday through Friday from 10:00am - 7:00pm PST, except holidays, at 1-858-537-0898.Same hours as Chat support but I believe that they are having issues with online account management at this time so Phone support would be the way to go.

Modega
10-15-2007, 01:47 PM
phone support is NOT the way to go, Ive been calling all morning and it just gives the me the run around with a voice recorded message when I try to get someone on the line.SICK AND TIRED OF BEING IGNORED SONY

Wingrider01
10-15-2007, 01:49 PM
<cite>Modega wrote:</cite><blockquote>phone support is NOT the way to go, Ive been calling all morning and it just gives the me the run around with a voice recorded message when I try to get someone on the line.SICK AND TIRED OF BEING IGNORED SONY</blockquote>Because according to your post time, it is 9:47 AM Pacific, Customer support does not open till 10 AM pacific, so in about 15 minutes approx