Stuck in email confirmation

[Maniaco]

<p>After sometime without paying i return to eq2 and activated my account, and i noticed that my main char has disappear. I tried to do a petition with other char and when i log in the page of customer support and write my login and passwords a confirmation email screen appear. I did all the instructions and submit my email and then click the confirmation email i recived on my direction mail, when i finsih all that steps i return to try do my petition and the email message appears again and again and again.... after tons of tries the confirmation email i must click told me that i am spawning and must wait sometime.</p><p>Anybdoy have any clue if there is anyway i can resolve that or other way to petition.</p><p> Thanks</p>

[Thanak Kalahed]

<p>I'm in exactly same situation</p><p>I just receive an offer in the mail to try EQ2 again (my account was activated for free for a few days).</p><p>I managed to log in but all my characters are gone. </p><p>I have MAJOR problems accessing the e-mail or in game petition to try to see what is happening with my character. Here is what I do :</p><p>I go to <a rel="nofollow" href="http://www.station.com/kb" target="_blank">http://www.station.com/kb</a> (or try from the game, it goes to the same place)</p><ol><li>I select email support. </li><li>I'm asked provide a new email (the one there is good) </li><li>I confirm the email, I receive something in my mailbox. </li><li>I follow the link on the mail I received, I get a message saying that my address has been changed. </li><li>I go back to the original help window and select continue (as told) by I get the validate e-mail again... and again, and again. </li><li>If I close everything, and start back, I get the same error.</li></ol><p>So basicaly I'm unable to contact the support to explain my issue. I'm kind of desprate so I'm posting here for help from lack of a better place.</p><p>I know I could use the phone support, but it's long distance from where I lived and last time I had to contact them for Vanguard, I got put on hold for 1h15 min. </p><p>I'm all willing to give EQ2 another go but I would like to be able to play to do that <img src="http://forums.station.sony.com/eq2/images/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY<img src=" width="15" height="15" /></p>