Vista Problem Receiving Zone Information -> Crash [Archive]

Balabear

09-26-2007, 02:11 PM

<div>Hello,</div><div>I've been looking around quite a bit in this forum and with the "search" button, but didn't find this problem addressed anywhere yet.</div><div>I recently installed Vista on a new HDD and now when I want to start EQ2, it always crashes at the exact same point. I can log in normally, even get to the character select screen, seeing everything just fine there. All my characters are displayed correctly, but when I select one of them (tried more than one of them), the launcher crashes when trying to receive zone informations.</div><div>Here's a screenshot of the error that occurs:</div><div>http://i215.photobucket.com/albums/cc62/KingRalphI/th_ErrorScreenshot.jpg (http://i215.photobucket.com/albums/cc62/KingRalphI/ErrorScreenshot.jpg) </div><div>If you need more detailed informations, I have them ready, just didn't want to make this post extraordinarily long <img src="/eq2/images/smilies/8a80c6485cd926be453217d59a84a888.gif" border="0" alt="SMILEY<img src=" width="15" height="15" />" width="15" height="15"></div><div>Thanks for any answers that could help me solve this issue.</div><div>Bala</div><div>PS:</div><div>------------------<b><span style="font-size: medium;">System Information</span></b>------------------Time of this report: 9/26/2007, 17:56:29 Machine name: JOKER Operating System: Windows Vista<sup>TM</sup> Ultimate (6.0, Build 6000) (6000.vista_rtm.061101-2205) Language: German (Regional Setting: German)System Manufacturer: ASUSTEK COMPUTER INC System Model: P5W DH Deluxe BIOS: BIOS Date: 07/24/07 22:51:18 Ver: 08.00.12 Processor: Intel(R) Core(TM)2 Duo CPU E6750 @ 2.66GHz (2 CPUs), ~2.7GHz Memory: 2046MB RAM Page File: 875MB used, 3454MB available Windows Dir: C:Windows DirectX Version: DirectX 10DX Setup Parameters: Not found DxDiag Version: 6.00.6000.16386 32bit Unicode</div><div>-----------------------------------------------------</div><div><span style="font-size: medium;"><b>crashlog.txt:</b></span></div><div>build="SOEBuild=4400L" version="SOEVersionString=2007/9/24 10:16:53" build_type="USER OPTIMIZED" ls_address="none" zone="adv04_dun_endless" loc=" 9.27 6.93 -19.73" performance="7" stack="00b478f2 0078e0f9 007856ae 00785db8 00782738 0077f4d5 004c580f 1dc7c5e0 004b5960 ffffbb88 "</div><div>-----------------------------------------------------</div><div><b><span style="font-size: medium;">EQ2_crash.txt:</span></b></div><div>SOEBuild=4400LSOEVersionString=2007/9/24 10:16:53 EVERQUEST2 CRASH LOG ================================================== ================================================Un handled exception EXCEPTION_STACK_OVERFLOW at 0x00B478F2 Game Data: SOEBuild: SOEBuild=4400L SOEVersionString: SOEVersionString=2007/9/24 10:16:53 Time at crash: Wed Sep 26 18:30:47 2007 Login Server: none Performance: 7 Game Uptime: 34 seconds Game Was Shutting Down: false Position last frame: 9.27, 6.93, -19.73 Zone name: adv04_dun_endless Time in Zone: 2 seconds Previous Zone name: GameScene::ZR_NETWORKED_ZONE_CHANGE Thread Data: Primary Thread Id: 2032 Current Thread Id: 2032 Current Thread Priority: 0 Memory: Load: 58% Total physical: 2145910784 Free physical: 880697344 Total pagefile: 4294967295 Free pagefile: 3032264704 Total virtual: 2147352576 Free virtual: 1470742528 Memory Manager: Allocations: 130113 Bytes Allocated: 203378032 Max Allocations: 136521 Max Bytes Allocated: 262634176 System Memory Allocated (MB): 256 Limit: 1534 Number of Allocate Calls: 220174 Number of Free Calls: 90061 Registers: EAX 0x000355FC EBX 0x00032EE0 ECX 0x030AE4C4 EDX 0x00000000 ESI 0x0343B6D0 EDI 0x19F1EE40 GS 0x00000000 FS 0x0000003B ES 0x00000023 DS 0x00000023 EBP 0xE8F18B56 ESP 0xE8F18B5E EIP 0x00000000 FLAGS 0x00010202 CS 0x0000001B SS 0x00000023 FPU Registers: CW 0xFFFF027F SW 0xFFFF0120 TW 0xFFFFFFFF FPU Rounding Mode: Nearest Call Stack: 0x00000000 in ????????End of Call Stack Stack Scan: 0xE8F18B5E: Invalid stack data: Can't be readEnd of Stack Scan Copy of platformstats.txt END OF LOG</div>

Wingrider01

09-26-2007, 04:32 PM

<p>Need to see more information from the dxdiag. can you add the rest of it?</p><p>try this if you have not already</p><p>keep in mind that this helps the MAJORITY of the people, but it may not help everyone with vista.first, locate the following files.LP_plugin.exeEQ2.exeEverQuest2.exethen for each one, right click them and then choose properties. from there you should see a button to "run as administrator" or something similar, i am not at my vista machine, so i cant remember exactly. in that window, look down it, and a little ways down, you will see a checkbox that does the same thing, but when checked, it runs each time the app is run and does not require you to do it each time it is run. also, there is a checkbox for the compatibility options. check that checkbox, and then make sure it is set to windows xp SP2 in the drop down just underneath it. it defaults to xp SP2, but i am just covering all the bases. then, if there is a button at the bottom of the window that says "apply" click it, then click ok. if there is no "apply" button, then just click ok. now, when you run from the shortcut on the desktop, you do not need to set it to run as admin every time you start it, and you should not have the LP_plugin error any longer either.also, it is a good idea to right click the station and EQ2 folders under sony in Program Files, and make sure the folder permissions for read-only is not checked. this will allow the patcher and the launcher to write patches to the folders if patches need to be done. </p>

Balabear

09-26-2007, 07:43 PM

<div>Thank you for the fast reply! Well, I already was a step ahead of you and did the steps you suggested, cause I found them on other topics as well. Unfortunately that didn't solve it for me.</div><div>I also checked to see if the folder (and sub folders) are read-only, so that can't be it either.</div><div>So here's some more of the dxdiag, if you need to know more, let me know please:</div><div><b><span style="font-size: medium;">dxdiag.txt:</span></b></div><div>------------DxDiag Notes------------ Display Tab 1: No problems found. Sound Tab 1: No problems found. Sound Tab 2: No problems found. Input Tab: No problems found. --------------------DirectX Debug Levels--------------------Direct3D: 0/4 (retail)DirectDraw: 0/4 (retail)DirectInput: 0/5 (retail)DirectMusic: 0/5 (retail)DirectPlay: 0/9 (retail)DirectSound: 0/5 (retail)DirectShow: 0/6 (retail) ---------------Display Devices--------------- Card name: ATI Radeon X1950 GT Manufacturer: ATI Technologies Inc. Chip type: ATI Radeon Graphics Processor (0x728<img src="/smilies/b2eb59423fbf5fa39342041237025880.gif" border="0" alt="SMILEY" /> DAC type: Internal DAC(400MHz) Device Key: EnumPCIVEN_1002&DEV_7288&SUBSYS_00000000&REV_00 Display Memory: 1278 MB Dedicated Memory: 511 MB Shared Memory: 767 MB Current Mode: 1680 x 1050 (32 bit) (60Hz) Monitor: Generic PnP Monitor Driver Name: atiumdag.dll,atiumdva.dat,atitmmxx.dll Driver Version: 7.14.0010.0523 (English) DDI Version: 9ExDriver Attributes: Final Retail Driver Date/Size: 8/22/2007 03:43:14, 3021312 bytes WHQL Logo'd: Yes WHQL Date Stamp: Device Identifier: {D7B71EE2-31C8-11CF-BB61-0A20A1C2CA35} Vendor ID: 0x1002 Device ID: 0x7288 SubSys ID: 0x00000000 Revision ID: 0x0000 Revision ID: 0x0000 Video Accel: ModeMPEG2_A ModeMPEG2_C Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DDraw Status: Enabled D3D Status: Enabled AGP Status: Enabled -------------Sound Devices------------- Description: Speakers (Realtek High Definition Audio) Default Sound Playback: Yes Default Voice Playback: Yes Hardware ID: HDAUDIOFUNC_01&VEN_10EC&DEV_0882&SUBSYS_1043E601&REV_1001 Manufacturer ID: 1 Product ID: 100 Type: WDM Driver Name: RTKVHDA.sys Driver Version: 6.00.0001.5331 (English) Driver Attributes: Final Retail WHQL Logo'd: Yes Date and Size: 11/23/2006 08:15:00, 1652968 bytes Other Files: Driver Provider: Realtek Semiconductor Corp. HW Accel Level: Basic Cap Flags: 0xF1F Min/Max Sample Rate: 100, 200000Static/Strm HW Mix Bufs: 1, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: No, No I3DL2(tm) Listen/Src: No, NoSensaura(tm) ZoomFX(tm): No Description: Realtek Digital Output (Realtek High Definition Audio) Default Sound Playback: No Default Voice Playback: No Hardware ID: HDAUDIOFUNC_01&VEN_10EC&DEV_0882&SUBSYS_1043E601&REV_1001 Manufacturer ID: 1 Product ID: 100 Type: WDM Driver Name: RTKVHDA.sys Driver Version: 6.00.0001.5331 (English) Driver Attributes: Final Retail WHQL Logo'd: Yes Date and Size: 11/23/2006 08:15:00, 1652968 bytes Other Files: Driver Provider: Realtek Semiconductor Corp. HW Accel Level: Basic Cap Flags: 0xF1F Min/Max Sample Rate: 100, 200000Static/Strm HW Mix Bufs: 1, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: No, No I3DL2(tm) Listen/Src: No, NoSensaura(tm) ZoomFX(tm): No ---------------------Sound Capture Devices--------------------- Description: Microphone (Realtek High Definition Audio) Default Sound Capture: Yes Default Voice Capture: Yes Driver Name: RTKVHDA.sys Driver Version: 6.00.0001.5331 (English) Driver Attributes: Final Retail Date and Size: 11/23/2006 08:15:00, 1652968 bytes Cap Flags: 0x1 Format Flags: 0xFFFFF Description: FrontMic (Realtek High Definition Audio) Default Sound Capture: No Default Voice Capture: No Driver Name: RTKVHDA.sys Driver Version: 6.00.0001.5331 (English) Driver Attributes: Final Retail Date and Size: 11/23/2006 08:15:00, 1652968 bytes Cap Flags: 0x1 Format Flags: 0xFFFFF Description: Line In (Realtek High Definition Audio) Default Sound Capture: No Default Voice Capture: No Driver Name: RTKVHDA.sys Driver Version: 6.00.0001.5331 (English) Driver Attributes: Final Retail Date and Size: 11/23/2006 08:15:00, 1652968 bytes Cap Flags: 0x1 Format Flags: 0xFFFFF -------------------DirectInput Devices------------------- Device Name: Mouse Attached: 1 Controller ID: n/aVendor/Product ID: n/a FF Driver: n/a Device Name: Keyboard Attached: 1 Controller ID: n/aVendor/Product ID: n/a FF Driver: n/a Poll w/ Interrupt: No -----------USB Devices-----------+ USB Root Hub| Vendor/Product ID: 0x8086, 0x27CB| Matching Device ID: usbroot_hub| Service: usbhub| Driver: usbhub.sys, 11/2/2006 10:55:21, 191488 bytes| Driver: usbd.sys, 11/2/2006 10:55:00, 5888 bytes ----------------Gameport Devices---------------- ------------PS/2 Devices------------+ Standard 101/102-Key or Microsoft Natural PS/2 Keyboard| Matching Device ID: *pnp0303| Service: i8042prt| Driver: i8042prt.sys, 11/2/2006 10:51:13, 54784 bytes| Driver: kbdclass.sys, 11/2/2006 11:49:57, 32872 bytes| + Terminal Server Keyboard Driver| Matching Device ID: rootrdp_kbd| Upper Filters: kbdclass| Service: TermDD| Driver: i8042prt.sys, 11/2/2006 10:51:13, 54784 bytes| Driver: kbdclass.sys, 11/2/2006 11:49:57, 32872 bytes| + Microsoft PS/2 Mouse| Matching Device ID: *pnp0f03| Service: i8042prt| Driver: i8042prt.sys, 11/2/2006 10:51:13, 54784 bytes| Driver: mouclass.sys, 11/2/2006 11:49:54, 31848 bytes| + Terminal Server Mouse Driver| Matching Device ID: rootrdp_mou| Upper Filters: mouclass| Service: TermDD| Driver: termdd.sys, 11/2/2006 11:50:28, 50792 bytes| Driver: sermouse.sys, 11/2/2006 10:51:11, 19968 bytes| Driver: mouclass.sys, 11/2/2006 11:49:54, 31848 bytes ------------------------Disk & DVD/CD-ROM Drives------------------------ Drive: C: Free Space: 287.3 GBTotal Space: 305.2 GBFile System: NTFS Model: SAMSUNG HD321KJ ATA Device Drive: E: Free Space: 27.1 GBTotal Space: 190.8 GBFile System: NTFS Model: Maxtor 6Y080P0 ATA Device Drive: F: Free Space: 2.5 GBTotal Space: 78.1 GBFile System: FAT32 Model: SAMSUNG SP2004C ATA Device Drive: D: Model: Optiarc DVD RW AD-7173S ATA Device Driver: c:windowssystem32driverscdrom.sys, 6.00.6000.16386 (German), 11/2/2006 10:51:44, 67072 bytes</div>