EQ2 Client Application Has Stopped Working

[JustBenHe]

<b><b><p>When ever I go to log into eq2 I go through the log in process hit enter game from the update screen and this is what I get.  If anyone knows anything I can do to fix this please let me know!</p><p> Eq2 client application has stopped working.</p><p>Files that help describe the problem:</p></b><p>C:UsersBenAppDataLocalTempWERE8A.tmp.version.txt</p><p>C:UsersBenAppDataLocalTempWER203E.tmp.appcompat.tx t</p><p>C:UsersBenAppDataLocalTempWER25DD.tmp.mdmp</p></b>

[Wingrider01]

<cite>JustBenHere wrote:</cite><blockquote><b><b><p>When ever I go to log into eq2 I go through the log in process hit enter game from the update screen and this is what I get.  If anyone knows anything I can do to fix this please let me know!</p><p> Eq2 client application has stopped working.</p><p>Files that help describe the problem:</p></b><p>C:UsersBenAppDataLocalTempWERE8A.tmp.version.txt</p><p>C:UsersBenAppDataLocalTempWER203E.tmp.appcompat.tx t</p><p>C:UsersBenAppDataLocalTempWER25DD.tmp.mdmp</p></b></blockquote><p>Would help to know for sure what OS you are on, but if it is Vista:</p><p>keep in mind that this helps the MAJORITY of the people, but it may not help everyone with vista.first, locate the following files.LP_plugin.exeEQ2.exeEverQuest2.exethen for each one, right click them and then choose properties. from there you should see a button to "run as administrator" or something similar, i am not at my vista machine, so i cant remember exactly. in that window, look down it, and a little ways down, you will see a checkbox that does the same thing, but when checked, it runs each time the app is run and does not require you to do it each time it is run. also, there is a checkbox for the compatibility options. check that checkbox, and then make sure it is set to windows xp SP2 in the drop down just underneath it. it defaults to xp SP2, but i am just covering all the bases. then, if there is a button at the bottom of the window that says "apply" click it, then click ok. if there is no "apply" button, then just click ok. now, when you run from the shortcut on the desktop, you do not need to set it to run as admin every time you start it, and you should not have the LP_plugin error any longer either.also, it is a good idea to right click the station and EQ2 folders under sony in Program Files, and make sure the folder permissions for read-only is not checked. this will allow the patcher and the launcher to write patches to the folders if patches need to be done. </p>

[JustBenHe]

Thanks for the help but that didnt seem to solve the problem. I am running windows vista

[JustBenHe]

Anyone have any ideas

[JustBenHe]

Any new ideas? Ive done two complete reinstalls today. About to hang up my hat and call this game quits. Been playing for 3 years with 0 issues and been dealing with this one for a week now and nothing seems to be working

[JustBenHe]

<p>SOEBuild=4400LSOEVersionString=2007/9/24 10:16:53</p><p>EVERQUEST2 CRASH LOG</p><p>================================================== ================================================Un handled exception EXCEPTION_ACCESS_VIOLATION at 0x75DE21F4Application was trying to read from 0x0000000C Region Begins At:  0x00000000 Region Ends At:    0x00010000 Region Size Is:    0x00010000 bytes Memory Protection: PAGE_NOACCESS (00000001) Memory State:      MEM_FREE Memory Type:       FreeGame Data:</p><p> SOEBuild: SOEBuild=4400L SOEVersionString: SOEVersionString=2007/9/24 10:16:53 Time at crash: Wed Sep 26 19:01:04 2007 Login Server: none Performance: 3 Game Uptime: 1 seconds Game Was Shutting Down: false Position last frame: 0.00, 0.00, 0.00 Zone name: <None> Time in Zone: 0 seconds Previous Zone name: <None></p><p>Thread Data:</p><p> Primary Thread Id: 5020 Current Thread Id: 5020 Current Thread Priority: 0</p><p>Memory:</p><p> Load:           47% Total physical: 1073741823 Free  physical: 1073741823 Total pagefile: 2147483647 Free  pagefile: 1073741823 Total virtual:  2147352576 Free  virtual:  2058010624</p><p>Memory Manager:</p><p> Allocations:                  63 Bytes Allocated:              391664 Max Allocations:              63 Max Bytes Allocated:          391664 System Memory Allocated (MB): 4 Limit:                        1535 Number of Allocate Calls:     63 Number of Free Calls:         0</p><p>Registers:</p><p>        EAX 0x0012F4D4        EBX 0x00000000        ECX 0x00000000        EDX 0x00000000        ESI 0x0012F4D4        EDI 0x00000000         GS 0x00000000         FS 0x0000003B         ES 0x00000023         DS 0x00000023        EBP 0x00000000        ESP 0x0012FFF4        EIP 0x00000000      FLAGS 0x00010246         CS 0x0000001B         SS 0x00000023</p><p>FPU Registers:</p><p>         CW 0xFFFF027F         SW 0xFFFF4020         TW 0xFFFFFFFF</p><p>FPU Rounding Mode: Nearest</p><p>Call Stack:</p><p>Frame   0:  Invalid stack frame: Can't be readEnd of Call Stack</p><p>Stack Scan:</p><p> 0x0012FFF4: 0x00B4C21A, in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x0012FFF8: 0x7FFD3000, in ???????? 0x0012FFFC: 0x00000000 0x00130000: 0x78746341 0x00130004: 0x00000020 0x00130008: 0x00000001 0x0013000C: 0x00003008 0x00130010: 0x000000DC 0x00130014: 0x00000000 0x00130018: 0x00000020 0x0013001C: 0x00000000 0x00130020: 0x00000014 0x00130024: 0x00000001 0x00130028: 0x00000007 0x0013002C: 0x00000034 0x00130030: 0x0000016C 0x00130034: 0x00000001 0x00130038: 0x00000000 0x0013003C: 0x00000000 0x00130040: 0x00000000 0x00130044: 0x00000000 0x00130048: 0x00000000 0x0013004C: 0x00000002 0x00130050: 0x1A26EF4E 0x00130054: 0x00000284 0x00130058: 0x00000044 0x0013005C: 0x000002CC 0x00130060: 0x00000260 0x00130064: 0x00000000 0x00130068: 0x2D59495B 0x0013006C: 0x0000052C 0x00130070: 0x00000032 0x00130074: 0x00000560 0x00130078: 0x00000300 0x0013007C: 0x00000000 0x00130080: 0xF33271BA 0x00130084: 0x00000860 0x00130088: 0x0000004A 0x0013008C: 0x000008AC 0x00130090: 0x0000031E 0x00130094: 0x00000000 0x00130098: 0x32CEEACD 0x0013009C: 0x00000BCC 0x001300A0: 0x00000042 0x001300A4: 0x00000C10 0x001300A8: 0x00000336 0x001300AC: 0x00000000 0x001300B0: 0x38505FC8 0x001300B4: 0x00000F48 0x001300B8: 0x0000005E 0x001300BC: 0x00000FA8 0x001300C0: 0x00000368 0x001300C4: 0x00000000 0x001300C8: 0xB1280544 0x001300CC: 0x00001310 0x001300D0: 0x00000056 0x001300D4: 0x00001368 0x001300D8: 0x00000398 0x001300DC: 0x00000010 0x001300E0: 0x00000008 0x001300E4: 0x000000EC 0x001300E8: 0x00000002 0x001300EC: 0x00000001 0x001300F0: 0x0000016C 0x001300F4: 0x000015CC 0x001300F8: 0x00000001 0x001300FC: 0x00000002 0x00130100: 0x00001738 0x00130104: 0x000004B4 0x00130108: 0x00000001 0x0013010C: 0x00000003 0x00130110: 0x00001BEC 0x00130114: 0x00000E8C 0x00130118: 0x00000001 0x0013011C: 0x00000004 0x00130120: 0x00002A78 0x00130124: 0x00000314 0x00130128: 0x00000002 0x0013012C: 0x00000005 0x00130130: 0x00002D8C 0x00130134: 0x00000098 0x00130138: 0x00000002 0x0013013C: 0x00000006 0x00130140: 0x00002E24 0x00130144: 0x000000CC 0x00130148: 0x00000002 0x0013014C: 0x00000007 0x00130150: 0x00002EF0 0x00130154: 0x000000F0 0x00130158: 0x00000001 0x0013015C: 0x00000009 0x00130160: 0x00002FE0 0x00130164: 0x00000028 0x00130168: 0x00000002 0x0013016C: 0x64487353 0x00130170: 0x0000002C 0x00130174: 0x00000001 0x00130178: 0x00000001 0x0013017C: 0x00000001 0x00130180: 0x00000006 0x00130184: 0x00000088 0x00130188: 0x00000001 0x0013018C: 0x00001594 0x00130190: 0x0000002C 0x00130194: 0x0000005A 0x00130198: 0x0000005A 0x0013019C: 0x00000000 0x001301A0: 0x00000000 0x001301A4: 0x00000000 0x001301A8: 0x00000000 0x001301AC: 0x00000000 0x001301B0: 0x00000000 0x001301B4: 0x00000000 0x001301B8: 0x00000000 0x001301BC: 0x00000000 0x001301C0: 0x00000002 0x001301C4: 0x00000024 0x001301C8: 0x00000034 0x001301CC: 0x003A0043, in ???????? 0x001301D0: 0x0057005C, in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x001301D4: 0x006E0069, in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x001301D8: 0x006F0064, in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x001301DC: 0x00730077, in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x001301E0: 0x0057005C, in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x001301E4: 0x006E0069, in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x001301E8: 0x00780053, in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x001301EC: 0x005C0073, in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x001301F0: 0x00000000 0x001301F4: 0x1A26EF4E 0x001301F8: 0x00000118 0x001301FC: 0x00000044 0x00130200: 0x00000160 0x00130204: 0x00000260 0x00130208: 0x00000001 0x0013020C: 0x2D59495B 0x00130210: 0x000003C0 0x00130214: 0x00000032 0x00130218: 0x000003F4 0x0013021C: 0x00000300 0x00130220: 0x00000002 0x00130224: 0xF33271BA 0x00130228: 0x000006F4 0x0013022C: 0x0000004A 0x00130230: 0x00000740 0x00130234: 0x0000031E 0x00130238: 0x00000003 0x0013023C: 0x32CEEACD 0x00130240: 0x00000A60 0x00130244: 0x00000042 0x00130248: 0x00000AA4 0x0013024C: 0x00000336 0x00130250: 0x00000004 0x00130254: 0x38505FC8 0x00130258: 0x00000DDC 0x0013025C: 0x0000005E 0x00130260: 0x00000E3C 0x00130264: 0x00000368 0x00130268: 0x00000005 0x0013026C: 0xB1280544 0x00130270: 0x000011A4 0x00130274: 0x00000056 0x00130278: 0x000011FC 0x0013027C: 0x00000398 0x00130280: 0x00000006 0x00130284: 0x0069004D, in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x00130288: 0x00720063, in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x0013028C: 0x0073006F, in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x00130290: 0x0066006F, in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x00130294: 0x002E0074, in ???????? 0x00130298: 0x00690057, in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x0013029C: 0x0064006E, in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x001302A0: 0x0077006F, in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x001302A4: 0x002E0073, in ???????? 0x001302A8: 0x00790053, in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x001302AC: 0x00740073, in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x001302B0: 0x006D0065, in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x001302B4: 0x006F0043, in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x001302B8: 0x0070006D, in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x001302BC: 0x00740061, in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x001302C0: 0x00620069, in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x001302C4: 0x0065006C, in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x001302C8: 0x00000000 0x001302CC: 0x0000006C 0x001302D0: 0x00000001 0x001302D4: 0x0000010C 0x001302D8: 0x000001CC 0x001302DC: 0x00000002 0x001302E0: 0x0000002C 0x001302E4: 0x000002D8 0x001302E8: 0xCBE901B8 0x001302EC: 0x01C6FE65, in ???????? 0x001302F0: 0x00000001 0x001302F4: 0x00000000 0x001302F8: 0x00000000 0x001302FC: 0x00000000 0x00130300: 0x00000000 0x00130304: 0x00000000 0x00130308: 0x00000000 0x0013030C: 0x00000001 0x00130310: 0x00000000 0x00130314: 0x00000000 0x00130318: 0x00000000 0x0013031C: 0x000000B8 0x00130320: 0x00000306 0x00130324: 0x00000000 0x00130328: 0x00000000 0x0013032C: 0x00000000 0x00130330: 0x00000000 0x00130334: 0x00000000 0x00130338: 0x0069004D, in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x0013033C: 0x00720063, in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x00130340: 0x0073006F, in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x00130344: 0x0066006F, in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x00130348: 0x002E0074, in ???????? 0x0013034C: 0x00690057, in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x00130350: 0x0064006E, in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x00130354: 0x0077006F, in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x00130358: 0x002E0073, in ???????? 0x0013035C: 0x00790053, in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x00130360: 0x00740073, in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x00130364: 0x006D0065, in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x00130368: 0x006F0043, in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x0013036C: 0x0070006D, in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x00130370: 0x00740061, in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x00130374: 0x00620069, in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x00130378: 0x0065006C, in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x0013037C: 0x0070002C, in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x00130380: 0x006F0072, in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x00130384: 0x00650063, in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x00130388: 0x00730073, in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x0013038C: 0x0072006F, in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x00130390: 0x00720041, in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x00130394: 0x00680063, in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x00130398: 0x00740069, in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x0013039C: 0x00630065, in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x001303A0: 0x00750074, in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x001303A4: 0x00650072, in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x001303A8: 0x0022003D, in ???????? 0x001303AC: 0x00380078, in ???????? 0x001303B0: 0x00220036, in ???????? 0x001303B4: 0x0070002C, in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x001303B8: 0x00620075, in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x001303BC: 0x0069006C, in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x001303C0: 0x004B0063, in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x001303C4: 0x00790065, in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x001303C8: 0x006F0054, in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x001303CC: 0x0065006B, in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x001303D0: 0x003D006E, in ???????? 0x001303D4: 0x00360022, in ???????? 0x001303D8: 0x00390035, in ???????? 0x001303DC: 0x00620035, in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x001303E0: 0x00340036, in ???????? 0x001303E4: 0x00340031, in ???????? 0x001303E8: 0x00630034, in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x001303EC: 0x00660063, in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x001303F0: 0x00640031, in C:Program FilesSonyEverQuest IIEverQuest2.exeEnd of Stack Scan</p><p>Copy of platformstats.txt</p><p>END OF LOG</p>

[Gargamel]

<p>Who knows...</p><p>Sony is in bed with Microsoft and basically REQUIRES that you have BITS (Background Intelligent Transfer Service) running.</p><p>Its basically a windows backdoor that allows windows to download things without asking you.  Windows update uses it... sony uses it to 'pre-load' content, such as large files for an upcoing LU or digital pre-orders of expansions.</p><p>When left untouched it works ok... but if you get a virus or spyware and run some popular cleaners it can either disable or remove the serivce.</p><p>This leads to sony's lauchpad toally CRAPPING OUT.</p><p>Best you can do it let it 'timeout' and hope that it steps back to just sending you the files through launchpad (its all a 'great idea' to be able to send you files but not prevent you from having to wait for them before starting the game)</p><p>If that doesn't work... then you'll get an error and won't be able to play until you get BITS running again.</p><p>Don't bother asking them... they'll just tell you to run a full scan or to post some useless dxdiag... </p><p>Long story short... click start --> run, and then type msconfig... check services and if you don't see BITS, then that is your problem.  As for fixing it... good luck.</p>

[JustBenHe]

Yeah I was tracking the BITS thing, its up and running and still crashing. I have no idea whats going on. Ive even tried changing settings on the everquest2.exe file and still nothing.

[Wingrider01]

<cite>Gargamel wrote:</cite><blockquote><p>Who knows...</p><p>Sony is in bed with Microsoft and basically REQUIRES that you have BITS (Background Intelligent Transfer Service) running.</p><p>Its basically a windows backdoor that allows windows to download things without asking you.  Windows update uses it... sony uses it to 'pre-load' content, such as large files for an upcoing LU or digital pre-orders of expansions.</p><p>When left untouched it works ok... but if you get a virus or spyware and run some popular cleaners it can either disable or remove the serivce.</p><p>This leads to sony's lauchpad toally CRAPPING OUT.</p><p>Best you can do it let it 'timeout' and hope that it steps back to just sending you the files through launchpad (its all a 'great idea' to be able to send you files but not prevent you from having to wait for them before starting the game)</p><p>If that doesn't work... then you'll get an error and won't be able to play until you get BITS running again.</p><p>Don't bother asking them... they'll just tell you to run a full scan or to post some useless dxdiag... </p><p>Long story short... click start --> run, and then type msconfig... check services and if you don't see BITS, then that is your problem.  As for fixing it... good luck.</p></blockquote><p>Background Intelligent Transfer (aka BITS) is only utilized when you have the click mark in the patcher to download the updated files while you play. If this is not checked then all the updates come down before you log into the game. The are not "in bed with microsoft", it is your choice on how to update the application, if you choose not to select that option, then launchpad will not utilize it. </p><p>You can disable it at any time, be aware that there are other applications on the market that utilize that particular microsoft service, things like Windows/Microsoft Update, most AV online update applications, basicly anything that has the ability to update automaticly. Most, if not all legitimate applications that use this ability verify that you want to allow the process to occur or deny it. Launchpad does if you look in the options section, you have to agree to let it do it, windows/microsoft update has the same request for verification, same with the AV applications. you are better off accessing the settings for this service via the services.msc control panel app</p>

[kjfett4]

Contrary to popular belief, MS really is not interested in your first born and the meager change in your bank account means nothing to them. Don't flatter yourself. lol Anyway, Have you searched for and read either of those two .txt files that are listed? The error says both of them can help explain the problem you are having.

[JustBenHe]

Ive searched for them but cannot seem to find them, they arent invis or anything not sure what to do about this.

[kjfett4]

hmm...zero hits on Google as well. Try setting your folder options to show hidden folders and then go to the file's location and see if you spot them. ex. C:Users sub-folder - Ben sub-folder - AppData sub-folder - Local sub-folder - Temp file - WERE8A.tmp.version.txt

[JustBenHe]

I have, i do relook each time i try logging in they just are not showing up

[Wingrider01]

<cite>JustBenHere wrote:</cite><blockquote>I have, i do relook each time i try logging in they just are not showing up</blockquote><p>Those are virutual temporary directories that vista creates because of the new security model. Best suggestion is to more the everquest game outside ..Program Files on a vista install.  Since the new security model for vista handles this differently and tends to bollox up games that are updated a lot.</p><p>You can more it one of three ways, </p><p>1. you can uninstall and reinstall in a brand new directory</p><p>2. you can copy the contents of the everquest2 directory in the ..Program Files directory to a new location such as ..everquest2, then locat everquest2.exe, right click and send to desktop as a shortcut. Set rhe run as administrator and XP-SP2 compatiblity on the properties</p><p>3. make aq directory on the root called everquest2, download the patcher from the knowledge base, unzip to the new directory,  create a short cut as explianed in option 2 and let it download everything</p>

[JustBenHe]

Well I got a temp fix atm.  I turned back on the UAC and for some odd reason the patcher patches but crashes when I hit play but I can access the game by going directly to the everquest2.exe and avoid the patch. Not a real fix but one that allows me to log in and let my guild know that the main tank for raids hasnt vanished lol.

[Gargamel]

<p>You can turn BITS off, but thats only for LU and optional content (like voice pack or ambient stuff).</p><p>If you purchase digital download of expansions, you will get it via BITS, regardless of that setting... so I'm not so sure where the lines for that setting are drawn.</p>