New Internet Service not connecting

[Brickobrack]

<p>So, I recently (finally) got high speed (satellite through Skyway USA...and yes, it was our only option.... <img src="/eq2/images/smilies/69934afc394145350659cd7add244ca9.gif" border="0" alt="SMILEY<img src="/smilies/69934afc394145350659cd7add244ca9.gif" border="0" alt="SMILEY" />" width="15" height="15" /> ) Anyway, I can connect to my ISP and browser just fine, and I can connect to the eq2 launcher, but when I try to log in I get the "network connection not responding, check your connection" message. I've tried logging into several other online games and have gotten the same response. A friend of mine said it had something to do with a different connection that the ISP uses for games and that I might have to have the company enable it or something like that...any help?</p><p>Thanks for your time</p>

[Aurumn]

Given that you're getting the same problem from more than one game it seems like the problem lies with your ISP connection. I would contact your ISP's tech support and explain the situation.

[antwar]

this is satelite internet, right? if it is satelite, then this is your problem. most satelite internet systems are upload through normal telephone modem, and download through satelite. there is a delay between the ISP and you after your computer sends the request for data from the ISP, because the ISP must send a signal up to the satelite and back down to the ground again. this takes time. usually in seconds, not the miliseconds it takes when talking about DSL or cable internet. and it is inherantly dependant on the weather. cloudy stormy weather will affect your internet speeds quite a bit, as shown by your satelite tv signal being garbled by the weather. if it is not satelite internet, then it is probably something that the ISP will have to work out with you. if it is satelite, there are other options for those in rural areas. you can get a cellphone connector for your computer that uses your digital cell as a modem, or there are wireless ISP options too. these both depend on availability in your area. check around.

[Brickobrack]

<p>Well, Warcraft III works...so perhaps it has to do with the size of the game I'm playing???</p><p>PS. (to the last post) Wireless isn't an option here...but cellphone hookup? How fast does that get? Is it easy to set up?</p>

[Wingrider01]

<cite>Brickobrack wrote:</cite><blockquote><p>Well, Warcraft III works...so perhaps it has to do with the size of the game I'm playing???</p><p>PS. (to the last post) Wireless isn't an option here...but cellphone hookup? How fast does that get? Is it easy to set up?</p></blockquote><p>cell phone maybe the same issue as sat. EQ2 has some specific ports required to be open, </p><p>EverQuest II LaunchPad and Patch Servers A TCP connection is initiated from the LaunchPad client port > 1023 to patch.station.sony.com port 7000.A UDP connection is initiated from the LaunchPad client port > 1023 to sdlaunchpad1.station.sony.com and sdlaunchpad2.station.sony.com port range 3016-3021 and 9700-9703.EverQuest II Patch:A TCP connection is initiated from the EverQuest II client port > 1023 to patch.<b>everquest2</b>.com, ablpatch.<b>everquest2</b>.com, abepatch.<b>everquest2</b>.com, or rrpatch.<b>everquest2</b>.com at port 7010. EverQuest II Game Client:UDP connections are initiated from the EverQuest II client port >1023 to servers on UDP ports 9100, and UDP ports in the range 32800-33000.Additionally, ICMP messages type 0 (echo reply), 3 (unreachable), 8 (echo request) and 11 (expired) should be permitted bi-directionally between the client PC and the EverQuest II servers.EverQuest II Servers Subnets:There are multiple IP addresses for the Patch and LaunchPad clusters, and they may change as the network demands, so check often using a DNS lookup tool if you provide a specific <b>firewall</b> rule for these services. The EverQuest II server IP addresses are currently in these subnets: 64.37.158.*, 199.108.2.*, 199.108.12.*, 199.108.202.*, 199.108.203.*, 195.33.135.* </p><p>Another option, although not as fast is to check with your local telephone provider for ISDN</p>

[Dark_Grue]

<p>I agree with Wingrider01, it's most likely an issue that your sat ISP blocks (or doesn't pass through) all the ports necessary for the game to work. Satellite service generally isn't plumbed the same way as terrestrial broadband, and can have all sorts of wierd limitations. It also has terrible latency (out to orbit and back is quite a long ways, even in RF).</p><p><cite>Wingrider01 wrote:</cite></p><blockquote>cell phone maybe the same issue as sat.</blockquote><p>It's possible to <strike>play</strike> connect to EQ2 over cellmodem. I've done it on T-Mobile's network. Performance, however, is atrocious. Latency was way, way too high for it to really be usable. It was pretty much good enough to log in and chat, if you were patient. It's also pretty expensive for what you get. Sprint and Verizon's prices for data plans were even higher.</p><p>Also, every data card I've ever seen came in a PCMCIA format, which if you aren't using a laptop, can make things very, very difficult in terms of getting the card into your PC... Some cellphones allow themselves to be hooked up to computers (though USB or serial cables) and used for data services, but that ability varies widely from carrier to carrier, and phone to phone. Phones that do allow this usually can't offer anything approaching broadband performance. Also, using your phone in that manner can incur astronomical phone bills. The complexity of cellular data service billing might give you pause alone.</p><p><cite>Wingrider01 wrote:</cite></p><blockquote>Another option, although not as fast is to check with your local telephone provider for ISDN</blockquote>A single ISDN B channel is 64Kbit - not very exciting, but it's more than the bandwidth EQ2 is supposed to consume, so it's still workable. However, although you might be able to get it, it will be very, very expensive. Like cellular, you also have to be careful about billing again, as you will generally be billed for per-channel use by the minute (as if it was a very expensive toll call). And that's without the additional ISP fees you'd also need. ISDN is a very old technology, and you'd probably have to talk to your telco's business sales department (not residential) to even talk to someone who knew what it was, or could sell you service.