Can't Login, Support page not helping

[Kermithy]

<p>everquest2.exe</p><p>Scans files normally, gets to 100%, says "update complete"</p><p>Large button says: UPDATING (in gray, cannot click it), NOT Login.</p><p>Any ideas as to why it's doing this or more importantly how I can fix it?  Just to let you know, I started with the free 7 day fae trial which worked fine.  I downloaded the core game and the fae expansion.</p>

[Tid]

/scratches [Removed for Content]Have you tried the full files scan option or the Tech Forum?

[Rokaab]

<p>This problem is normally causes by one or more of the following things:</p><ul><li>You're running on Vista (if so, you need to run EQ2 as an admin - right-click the EQ2 icon, select properties and its an option in there somewhere)</li><li>Firewall</li><li>Antivirus software</li></ul><p>Basically something is blocking your download.</p>

[Kermithy]

Hey thanks, I should have mentioned that I'm on Vista.  I'm at work now, so I'll have to wait until tonight to try that out, but it seems to be pretty plausible.  Thank you!I have to say, the players of EQ2 have really changed since release.  Long ago it was a mixed crowd of the players who are here now, and the impatient and sometimes immature players.  It seems like the community has changed for the better, as the less friendly/mature/helpful players have made an exodus towards WoW, where they most certainly are today.

[Norrsken]

<cite>Kitonaks wrote:</cite><blockquote>Hey thanks, I should have mentioned that I'm on Vista.  I'm at work now, so I'll have to wait until tonight to try that out, but it seems to be pretty plausible.  Thank you!I have to say, the players of EQ2 have really changed since release.  Long ago it was a mixed crowd of the players who are here now, and the impatient and sometimes immature players.  It seems like the community has changed for the better, as the less friendly/mature/helpful players have made an exodus towards WoW, where they most certainly are today.</blockquote>Oh no. all the immature people of eq2 went to the pvp servers when they opened and are busy flaming eachothers guts out in the pvp secion of the forums. <img src="/smilies/8a80c6485cd926be453217d59a84a888.gif" border="0" alt="SMILEY" /> but its still an awesome community all around really, and I hope you will enjoy it here.

[Kermithy]

Through Vista I gave all users complete access-  still won't workI turned my firewall off - still wont workturned off my antivirus software - still wont workAny other possibilities?

[Jynnan]

<p>I've also been having trouble logging in for the last hour or so. I was on earlier (about 3 hours ago), but can't get back in now.</p><p>When I first had the problem and came to these forums to check if anyone else is having problems, I couldn't log in to the forums either. I'm guessing that there may be problems with the login servers.</p>

[Wingrider01]

<cite>Kitonaks wrote:</cite><blockquote>Through Vista I gave all users complete access-  still won't workI turned my firewall off - still wont workturned off my antivirus software - still wont workAny other possibilities?</blockquote><p>Try this</p><p>keep in mind that this helps the MAJORITY of the people, but it may not help everyone with vista.first, locate the following files.LP_plugin.exeEQ2.exeEverQuest2.exethen for each one, right click them and then choose properties. from there you should see a button to "run as administrator" or something similar, i am not at my vista machine, so i cant remember exactly. in that window, look down it, and a little ways down, you will see a checkbox that does the same thing, but when checked, it runs each time the app is run and does not require you to do it each time it is run. also, there is a checkbox for the compatibility options. check that checkbox, and then make sure it is set to windows xp SP2 in the drop down just underneath it. it defaults to xp SP2, but i am just covering all the bases. then, if there is a button at the bottom of the window that says "apply" click it, then click ok. if there is no "apply" button, then just click ok. now, when you run from the shortcut on the desktop, you do not need to set it to run as admin every time you start it, and you should not have the LP_plugin error any longer either.also, it is a good idea to right click the station and EQ2 folders under sony in Program Files, and make sure the folder permissions for read-only is not checked. this will allow the patcher and the launcher to write patches to the folders if patches need to be done. </p>

[Jynnan]

<cite>Wingrider01 wrote:</cite><blockquote><cite>Kitonaks wrote:</cite><blockquote>Through Vista I gave all users complete access-  still won't workI turned my firewall off - still wont workturned off my antivirus software - still wont workAny other possibilities?</blockquote><p>Try this</p><p>keep in mind that this helps the MAJORITY of the people, but it may not help everyone with vista.first, locate the following files.LP_plugin.exeEQ2.exeEverQuest2.exethen for each one, right click them and then choose properties. from there you should see a button to "run as administrator" or something similar, i am not at my vista machine, so i cant remember exactly. in that window, look down it, and a little ways down, you will see a checkbox that does the same thing, but when checked, it runs each time the app is run and does not require you to do it each time it is run. also, there is a checkbox for the compatibility options. check that checkbox, and then make sure it is set to windows xp SP2 in the drop down just underneath it. it defaults to xp SP2, but i am just covering all the bases. then, if there is a button at the bottom of the window that says "apply" click it, then click ok. if there is no "apply" button, then just click ok. now, when you run from the shortcut on the desktop, you do not need to set it to run as admin every time you start it, and you should not have the LP_plugin error any longer either.also, it is a good idea to right click the station and EQ2 folders under sony in Program Files, and make sure the folder permissions for read-only is not checked. this will allow the patcher and the launcher to write patches to the folders if patches need to be done. </p></blockquote><p>Unfortunately, i'm not on Vista, but XP Pro. <img src="/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY" /></p>

[Wingrider01]

<cite>Jynnan wrote:</cite><blockquote><cite>Wingrider01 wrote:</cite><blockquote><cite>Kitonaks wrote:</cite><blockquote>Through Vista I gave all users complete access-  still won't workI turned my firewall off - still wont workturned off my antivirus software - still wont workAny other possibilities?</blockquote><p>Try this</p><p>keep in mind that this helps the MAJORITY of the people, but it may not help everyone with vista.first, locate the following files.LP_plugin.exeEQ2.exeEverQuest2.exethen for each one, right click them and then choose properties. from there you should see a button to "run as administrator" or something similar, i am not at my vista machine, so i cant remember exactly. in that window, look down it, and a little ways down, you will see a checkbox that does the same thing, but when checked, it runs each time the app is run and does not require you to do it each time it is run. also, there is a checkbox for the compatibility options. check that checkbox, and then make sure it is set to windows xp SP2 in the drop down just underneath it. it defaults to xp SP2, but i am just covering all the bases. then, if there is a button at the bottom of the window that says "apply" click it, then click ok. if there is no "apply" button, then just click ok. now, when you run from the shortcut on the desktop, you do not need to set it to run as admin every time you start it, and you should not have the LP_plugin error any longer either.also, it is a good idea to right click the station and EQ2 folders under sony in Program Files, and make sure the folder permissions for read-only is not checked. this will allow the patcher and the launcher to write patches to the folders if patches need to be done. </p></blockquote><p>Unfortunately, i'm not on Vista, but XP Pro. <img src="/eq2/images/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY<img src="/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY" />" width="15" height="15" /></p></blockquote>Think your issue is a data route problem, a ISP problem, a temp login server issues or firewall