Dekorume
09-19-2007, 09:52 PM
<p>Ok, I know you've seen several of these post already. . .and I'll been through them looking for help. I've been to Tech Support (Thank you - TSR Nick M. for all your help). So far I have put all EQ related Application to run in XP mode with Administrator permission, I have manually created the Mozilla folders, I am running under a "clean boot" with no firewall or Anti-virus runnning *gulp*. But still the patcher says, Update Complete and cancels the Download with no PLAY button.</p><p>It stops as it ries to download the [qjpeg4.dll] file. I have searched my computer no such file.</p><p> In case it helps here is my system information:</p><p>OS Name Microsoft® Windows Vista<sup>TM</sup> Home BasicVersion 6.0.6000 Build 6000Other OS Description Not AvailableOS Manufacturer Microsoft CorporationSystem Name V****System Manufacturer Compaq-PresarioSystem Model RX896AA-ABA SR5030NXSystem Type X86-based PCProcessor Intel(R) Pentium(R) 4 CPU 3.20GHz, 3200 Mhz, 1 Core(s), 2 Logical Processor(s)BIOS Version/Date American Megatrends Inc. 5.12, 4/18/2007SMBIOS Version 2.4Windows Directory C:WindowsSystem Directory C:Windowssystem32Boot Device DeviceHarddiskVolume1Locale United StatesHardware Abstraction Layer Version = "6.0.6000.16386"User Name V*************Time Zone Pacific Daylight TimeTotal Physical Memory 1,022.75 MBAvailable Physical Memory 240.49 MBTotal Virtual Memory 2.26 GBAvailable Virtual Memory 1.09 GBPage File Space 1.29 GBPage File C:pagefile.sys</p><p>Here's hoping for a solution. . . .this is my wife's copy of the game that is having problems and she is getting steamed. . . *grin*</p><p>As always,</p><p>Dekorume</p>