Previous experience with duplicate rollbacks and mail service

[Whispersoftly]

<p>About a 12/18 months ago, they did a double roll back, and I lost almost all my plat (I only had one plat at the time).</p><p> What happened was I posted several items to an alt but not all at the same time, it was over an hour or so. Now the mail service in EQ2 does not seem to be linked with the game itself directly (not sure if seperate software tool) and there is a delay in receiving mail (as you all know)</p><p>Anyway due to a double roll back taht occured that tume, I lost some of the items sent by mail. The GM's where helpful but only had logs of my first set of items sent and not the second (maybe lost with the double roll back?)</p><p> So I lost my money and ranted and raved, and now I do not use the mail service (yes I know it works 99.9% of the time and I am just being silly). However, I would advise with the possibility of a second roll back, you could land up in a similar place.</p><p>I suggest you do not send mails with items until they are sure the servers are stable</p>

[Leatherneck]

I would go as far as saying don't do anything "important" until the servers seem to have settled down.  Be prepared for a potential roll-back by not committing to anything of value to you, don't go camp that annoying spawn.  Don't go finish that HQ.

[novafluxx]

<cite>Whispersoftly wrote:</cite><blockquote><p>About a 12/18 months ago, they did a double roll back, and I lost almost all my plat (I only had one plat at the time).</p><p> What happened was I posted several items to an alt but not all at the same time, it was over an hour or so. Now the mail service in EQ2 does not seem to be linked with the game itself directly (not sure if seperate software tool) and there is a delay in receiving mail (as you all know)</p><p>Anyway due to a double roll back taht occured that tume, I lost some of the items sent by mail. The GM's where helpful but only had logs of my first set of items sent and not the second (maybe lost with the double roll back?)</p><p> So I lost my money and ranted and raved, and now I do not use the mail service (yes I know it works 99.9% of the time and I am just being silly). However, I would advise with the possibility of a second roll back, you could land up in a similar place.</p><p>I suggest you do not send mails with items until they are sure the servers are stable</p></blockquote>Yes I lost 3 Adept III spells a guildie sent me. I scirbed them earlier today after I got them off the mail. Now they are completely GONE

[Kailet_Morgan]

<p>They should be there after a reboot, I had a similiar issue with completing Teachings of Yoru and the staff wouldnt show in inventory but did on a merchants window and would allow me to sell it even though it wasnt actually visible in my bags, a restart of the game fixed that.</p><p>As for the OP yes I agrea that until atleast a day after the servers come up its a good idea to not use the mail for anything of real value.</p><p>Also it looks like atleast Befallen has been rolled back to yesterday morning 7am PST as my main is now showing a level lower than what it actually and the client character select looks diferent so be warned.</p>

[Leatherneck]

<p>Hrm...they're rolling back to Thursday 7AM PST?  Hrm...that's not going to sit well.</p>

[Baccalarium]

Thursday 7am?    Where'd ya read that.    Oh that wouldn't sit well after finally got the sages pants Thursday evening, and nothing seemed amiss Thursday.I'm suspecting they might mean 7am Friday.

[Leatherneck]

<p>It's a bit of hearsay from a fellow player.  Read the post right above mine.</p><p>PLEASE if you tell anyone about it, stress that right now it's hearsay only.</p>

[Baccalarium]

Woohoo still have thursday evenings pants.

[Valphine]

Lost  50p in a mail & at that point I could not possble know that the servers gonna loose the memory.

[Zoobecca]

If they rollback that far my son and I will be disappointed as well. I mailed out plate from my two main money makers to all most all of my underlings on my two accounts. It may have been 20 to 25 platt. My son won a fabled ring Thursday night in a raid. He will be very angry about losing that. He caught several viruses and three trojans this week. The trojan somehow got into his bank account and sent out duplicate payments of over $500 from his checking account. The bank has returned most of it and they investigating and looking to bring charges. If that wasn't bad enough he had to purchase the full Windows OS to do a complete reformat of his hard drive and then reinstall everything from scratch. He was looking forward to his sole bright spot form his Raid after running around faxing stuff off to the bank.You will all hear him screen and feel the impact of his computer being tossed from a two-story window.Zoo

[Galavant]

<span class="postbody">This doesn't make any sense to me, doesn't SOE have some foolproof system which keeps track of every piece of in game loot / coin? Won't you just be able to petition and get it back?</span>

[Whispersoftly]

From a technical point of view, restoring systems to a point in time is tricky when multiple systems are involved (in theory it should not be the case, but if you are in the computer industry, you will be aware of this continual problem) From the way I have seen mail work and SOE the game, these are two seperate applications with different databases.

[Bellameer]

<p>title says it</p><p>I lost 4 levels in tradeskilling and just bought and sorted out my new house <img src="/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY" /> i dont want to do all of it again. your comments, rants and stories here ^^</p>

[Jal]

2 week rollback on swg-chimaera, since then nothing can compare.You might get a commemorative plaque though!

[Bellameer]

:O lol those servers must of been pretty bugged

[Arcani]

Hehe, there are dozens of threads with people screaming in them, so I'm sure there are other people annoyed about stuff. <img src="/smilies/283a16da79f3aa23fe1025c96295f04f.gif" border="0" alt="SMILEY" />It's too bad about your lost work, though. I can only send you some virtual comfort. <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" />

[Bellameer]

teehee ^^ much appreciated.

[Jal]

<cite>Bellameer wrote:</cite><blockquote>:O lol those servers must of been pretty bugged</blockquote>Well yeah the servers were down for an entire week then we got the 2 week rollback.  Ahh the good ol CU.

[Ovrload]

You spray that dress onto your avatar for your sig Arsala?Almost makes me glad the servers are still stuffed for us poor EU guysYours,Doomguard TX/SqueakinatorRatonga Guardian

[Bellameer]

i lost 20 plat and all the things that i bought with it, e.g. my new house furniture, and a new horse. just have to see if they can reimburse it

[Erurat]

I love rollbacks!  They rock!

[Ovrload]

Our "patch unaffected" server got rolled back here on Runnyeye/waves goodbye to a 10 plat adornment and all the raws and money used to make itYours,Doomguard TX'SqueakinatorRatonga Guardian

[Armawk]

No, everyone else but you is thrilled to bits.

[AutumnDarvo]

<p>ok so last night I got on in the five min break before venekor went down agian  thinking everthing was ok I went to my house to move all my hq items, l&l items, arena pets, and some collection items not knowing how screwed i was going to be I lost all of thease items I have petition a gm not know what else to do. I wounder if there is anything else i can do becouse we are talking a lvl 49 chara who has done 17hq and alot of the l&l </p><p>thxs and sry for any spelling errors</p>

[BoriKitty]

Oh yeah.. lost 2 1/2 hours of progress yesterday.. I'm terrified to login .. and hubby is not sure either (though he's working today for half day.. /cry).. I'm still FRUSTRATED about losing our raid last night more than anything...

[MOJOPHREAKY]

<p>This is just getting ridiculous.</p><p>It's a game. </p><p>Getting all bunged up about this means you really need to get up and go get some fresh air for a few days.</p><p>If it really makes you that mad? Contribute. Make a toon on Test and take the time to level it and /bug and /feedback while you level. Test the changes and keep up on the TEST updates so you know what to test.</p><p>Until you are willing to do that? My suggestion would be - unplug for a while. Go outside, spend some time with other people and remember what is really important.</p>

[BoriKitty]

<p>Oh is that the same reason you are online right now away from the light?  Funny.</p><p>Test didn't work anyway.. as they posted.  So "contributing" had nothing to do with the debacle yesterday.  NOthing will get it back.  Testing won't fix it.</p>

[Rattfa]

Not annyoyed at all. I wish they did this everyday! <img src="/eq2/images/smilies/283a16da79f3aa23fe1025c96295f04f.gif" border="0" alt="SMILEY" width="15" height="15" />

[MOJOPHREAKY]

<cite>BoriKitty wrote:</cite><blockquote><p>Oh is that the same reason you are online right now away from the light?  Funny.</p><p>Test didn't work anyway.. as they posted.  So "contributing" had nothing to do with the debacle yesterday.  NOthing will get it back.  Testing won't fix it.</p></blockquote><p>You miss my point. I'm not concerned enough to be the Nth person (how many flame posts are we up to now?) to start a thread for whiners. I find it funny and pathetic that everyone is getting so wound up about it. It is a game. </p><p>Not that it's your business, I just happened to be checking my email and checked the forums for responses to a constructive post and found the trail of hate here.</p>

[BoriKitty]

Since when did you become a moderator?  You don't have the "right" to attempt to shut me up.  Just as moderators and devs can ignore what we say as whining you have the right to do the same.  Stop trying to "shut" people who have a displeasure about the roll back.  Go back to what you were doing rather than attempting to police the board.  Moderators exist for that reason.

[MOJOPHREAKY]

<cite>BoriKitty wrote:</cite><blockquote>Since when did you become a moderator?  You don't have the "right" to attempt to shut me up.  Just as moderators and devs can ignore what we say as whining you have the right to do the same.  Stop trying to "shut" people who have a displeasure about the roll back.  Go back to what you were doing rather than attempting to police the board.  Moderators exist for that reason.</blockquote><p>Wow, just wow.</p><p>I'm not trying to shut you up. You addressed me directly and I responded. I think the whole thing is rather overblown and relatively unimportant in the grand scheme of things. I'm actually having fun now hopping from dismal thread to dismal thread being snarky because the gloom and doom is so over the top as to be absurd.</p><p>Relax a little, I'm not trying to attack you, I just think everyone needs to take a breath and stop spewing hate for five minutes. You think the engineers wanted to spend a Friday night/Saturday morning on a holiday weekend doing this? They are definitely more irritated about this situation than you can imagine. </p>