D:liveeq2gameclientsrcGameScene.cpp(4032)

[Scruluse]

This happens when I try to zone to Blumble's Halfling Hole in the Thundering Steppes.  It crashes the client and gives a pop up in Windows with this message.  I ran a full scan as the message suggests but it doesn't find any problems.  I've reported 3 times in game with no response.  Gone to the support website and get nothing but Tomcat errors.  Attemped to use Support Chat but even though it was 8:00am PDT and it says that it's available 7:00am to 7:00pm PDT it tells me that it's not open.  I see Sony support hasn't changed since EQ.  Anyone have any suggestions?

[Shaho]

I also had tomcat issues until I went to <a href="http://station.sony.com" target="_blank" rel="nofollow">http://station.sony.com</a> and went into support via clicking rather than a saved url. Note that their support url changed from <a href="http://station.sony.com/support" target="_blank" rel="nofollow">http://station.sony.com/support</a> to <a href="http://station.sony.com/en/support" target="_blank" rel="nofollow">http://station.sony.com/en/support</a> (and I assume others for other languages) VERY recently; say in the last week.Give that click-in routine a go for support. In the meantime, I'm fighting issues of my own with missing geometry that I fall through. The only thing I can even remotely suggest is moving your EverQuest2.exe file and letting it re-download via the patcher. Otherwise, perhaps a little intelligent moving/redownloading of Thundering Steppes files in the paks folder might help.Good luck!

[Wingrider01]

<cite>Scruluse wrote:</cite><blockquote>This happens when I try to zone to Blumble's Halfling Hole in the Thundering Steppes.  It crashes the client and gives a pop up in Windows with this message.  I ran a full scan as the message suggests but it doesn't find any problems.  I've reported 3 times in game with no response.  Gone to the support website and get nothing but Tomcat errors.  Attemped to use Support Chat but even though it was 8:00am PDT and it says that it's available 7:00am to 7:00pm PDT it tells me that it's not open.  I see Sony support hasn't changed since EQ.  Anyone have any suggestions?</blockquote>EQ2 support is 10AM to 7PM Pacific - this is shown in the knowledge base.

[Scruluse]

Well, I was finally able to get on the support website and submitted the problem.  Got a response via email that the problem was temporary and it was now fixed.  It said that if I was still having the problem to reply back, which I did because I'm still having the problem.  Then I got an email that they don't accept replies and to go to the support center to update my incident.  I log in to the support center and they've already removed the incident.