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Comalv
08-30-2007, 08:47 AM
<span class="postbody"><p>For <b>connection issues</b>, sometimes more information is needed. These posts should contain:</p><p><b>Description of the Problem</b>:1. Server you currently playing on.2. Problem(s) you are having including any error messages.3. Internet Service Provider you are using and type of Internet connection.4. Do you have a firewall between you and the Internet, or are you using any personal security/firewall software? If yes, what product and version.5. Are you doing any Internet Connection Sharing or Network Address Translation? If yes, please provide details.</p><p><span style="color: #ffff00;"><i>Note: Please be aware, for liability reasons, that SOE cannot support nor troubleshoot any networking hardware/software you are using. We suggest contacting the manufacturer of your equipment/software or remove it prior to seeking technical help.</i> </span></p><p>Next, click START, select RUN. Type in "cmd" if you are using Windows 98 or ME type in "command" and select OK/ENTER. An MS-DOS Prompt window should appear with the prompt, "C:windowsdesktop". For Win98 or Win2000, type the following three DOS commands, one at a time, hitting ENTER between each command and waiting for the prompt to reappear:</p><p><span style="color: #ffff00;">ipconfig /all > c:eq2info.txttracert unrest.everquest2.com >> c:eq2info.txttracert (yourserver).everquest2.com >> c:eq2info.txt </span></p><p>Be advised that each of these commands will take a few moments to complete, so please wait for the prompt before typing the next command.</p><p>Finally, upon completion of these commands, you will find a file labeled "eq2info.txt" on the root level of your C: drive. You can use the Find command from the Start menu to locate it. Open the file using notepad/wordpad and paste the contents to the appropriate thread.</p><p>1. Runnyeye</p><p>2. Connection in the morning started getting weak (i was getting lag spikes of around 5 secs every minute or so), then it dropped at around 12:00 CET and now i either get stuck at login screen (saying login servers might be busy) or when i get past it and try to login any char i get stuck on Connectiong to zone server... and then after 30s or so get dropped back to entering login info</p><p>3. Fastweb ( <a href="http://www.fastweb.it" target="_blank" rel="nofollow">www.fastweb.it</a> ). Connection is a 4MB/1MB ADSL</p><p>4. No</p><p>5. My provider puts every customer IP address behind a NAT that can't be avoided, it never caused any problems and i've been playing EQ2 since 2005 with this provider (and no changes to my connection settings have been made since then)</p>this is my eq2info.txt report (omitting private details like internal/NAT ip)Configurazione IP di Windows        Nome host . . . . . . . . . . . . . . : xxxxxx        Suffisso DNS primario  . . . . . . .  :         Tipo nodo . . . . . . . . . . . . . .  : Ibrido        Routing IP abilitato. . . . . . . . . : No        Proxy WINS abilitato . . . . . . . .  : No        Elenco di ricerca suffissi DNS. . . . : residential.fwScheda Ethernet Connessione alla rete locale (LAN) 2:        Suffisso DNS specifico per connessione: residential.fw        Descrizione . . . . . . . . . . . . . : Realtek RTL8168/8111 PCI-E Gigabit Ethernet NIC #2        Indirizzo fisico. . . . . . . . . . . : 00-50-8D-97-CE-D4        DHCP abilitato. . . . . . . . . . . . : Sì        Configurazione automatica abilitata   : Sì        Indirizzo IP. . . . . . . . . . . . . : 37.240.xxx.xxx        Subnet mask . . . . . . . . . . . . . : 255.255.248.0        Gateway predefinito . . . . . . . . . : 37.240.184.1        Server DHCP . . . . . . . . . . . . . : 37.240.186.180        Server DNS . . . . . . . . . . . . .  : 29.253.128.10                                             1.253.128.39        Lease ottenuto. . . . . . . . . . . . : giovedì 30 agosto 2007 13.03.59        Scadenza lease . . . . . . . . . . .  : giovedì 30 agosto 2007 14.03.59Scheda Ethernet Connessione alla rete locale (LAN):        Stato supporto . . . . . . . . . . . : Supporto disconnesso        Descrizione . . . . . . . . . . . . . : Realtek RTL8168/8111 PCI-E Gigabit Ethernet NIC        Indirizzo fisico. . . . . . . . . . . : 00-50-8D-97-CE-D3Rilevazione instradamento verso sdkeq2-05-01.everquest2.com [199.108.12.161]su un massimo di 30 punti di passaggio:  1    15 ms    18 ms    20 ms  37.240.xxx.xxx   2    15 ms    20 ms    19 ms  10.3.102.10   3    15 ms    19 ms    19 ms  10.251.239.201   4    13 ms    20 ms    19 ms  10.251.234.25   5    14 ms    19 ms    20 ms  10.251.235.1   6    15 ms    19 ms    19 ms  10.251.239.194   7    16 ms    19 ms    19 ms  10.3.12.57   8    16 ms    21 ms    18 ms  10.3.0.29   9    19 ms    20 ms    19 ms  10.254.9.57  10    23 ms    29 ms    20 ms  10.254.0.62  11    24 ms    20 ms    19 ms  89.97.200.102  12    23 ms    19 ms    19 ms  26.26.126.6  13    23 ms    30 ms    29 ms  26.26.126.153  14    22 ms    19 ms    19 ms  26.26.126.105  15    23 ms    19 ms    19 ms  89.97.200.29  16    33 ms    30 ms    29 ms  ge-6-17.car1.Milan1.Level3.net [213.242.65.21]  17     *        *        *     Richiesta scaduta. 18     *        *        *     Richiesta scaduta. 19     *        *        *     Richiesta scaduta. 20     *        *        *     Richiesta scaduta. 21     *        *        *     Richiesta scaduta. 22     *        *        *     Richiesta scaduta. 23     *        *        *     Richiesta scaduta. 24     *        *        *     Richiesta scaduta. 25     *        *        *     Richiesta scaduta. 26     *        *        *     Richiesta scaduta. 27     *        *        *     Richiesta scaduta. 28     *        *        *     Richiesta scaduta. 29     *        *        *     Richiesta scaduta. 30     *        *        *     Richiesta scaduta.Rilevazione completata.Rilevazione instradamento verso ableq2-04-01.everquest2.com [199.108.202.129]su un massimo di 30 punti di passaggio:  1    18 ms    21 ms    19 ms  37.240.xxx.xxx   2    16 ms    19 ms    20 ms  10.3.102.10   3    18 ms    19 ms    20 ms  10.251.239.201   4    20 ms    37 ms    10 ms  10.251.234.25   5    20 ms    19 ms    19 ms  10.251.235.1   6    23 ms    18 ms    28 ms  10.251.239.186   7    16 ms    20 ms    19 ms  10.3.12.45   8    19 ms    18 ms    20 ms  10.3.0.25   9    24 ms    19 ms    20 ms  10.254.9.53  10    27 ms    18 ms    20 ms  10.254.0.50  11    25 ms    19 ms    19 ms  89.97.200.98  12    23 ms    19 ms    20 ms  26.26.126.6  13    29 ms    19 ms    19 ms  26.26.126.153  14    28 ms    29 ms    19 ms  26.26.126.101  15    29 ms    19 ms    19 ms  89.97.200.25  16    31 ms    29 ms    30 ms  ge-6-17.car1.Milan1.Level3.net [213.242.65.21]  17    57 ms    54 ms    54 ms  ae-4-4.ebr2.Paris1.Level3.net [4.69.133.134]  18     *        *        *     Richiesta scaduta. 19     *        *        *     Richiesta scaduta. 20   135 ms   130 ms   129 ms  ge-7-0.ipcolo2.Washington1.Level3.net [4.68.121.12]  21   128 ms   129 ms   129 ms  vl124.asheqnx-2.sonyonline.net [63.215.136.202]  22   130 ms   129 ms   147 ms  vl47.ashaens-2.sonyonline.net [64.37.144.181]  23     *        *        *     Richiesta scaduta. 24     *        *        *     Richiesta scaduta. 25     *        *        *     Richiesta scaduta. 26     *        *        *     Richiesta scaduta. 27     *        *        *     Richiesta scaduta. 28     *        *        *     Richiesta scaduta. 29     *        *        *     Richiesta scaduta. 30     *        *        *     Richiesta scaduta.Rilevazione completata.<p>on any american server it seems to have problems rerouting after Milan node, but on Runnyeye (my server) things go a bit weird. I'll ask my ISP to try fix the Milan node thing but still a bit doubtful on why i'm getting connection drop on sony nodes after that</p></span>

Comalv
08-30-2007, 09:05 AM
a little update, strangely enough i managed to login on a low lvl alt in GFay and have no lag there, if i try to camp to any other char (respectively in: Beggar's Court, Nektulos Forest, Castle Mistmoore, Thundering Steppes or The Feerrott) i still get stuck to connecting to zone server and dumped back....

LordDarthKhan
08-30-2007, 11:17 AM
Me and my wife are having the same difficoulties. Our isp is the same of the OP (www.fastweb.it).I tried after his update post to load any of my toon and only a low lvl character in darklightwood was able to enter the game. I have also tried to log into SWG (don't know if that matters but being the same company you can never tell) and had the very same truble.edit: forgot to mention we route througt the Rome node.

Miele
08-30-2007, 02:43 PM
Same provider, same problems, on a different node. I can log in some zones, but none of the "old world".Tracerouting sometimes goes fully through sometimes it doesn't. I guess even the mighty fastweb sucks at times, bah...