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View Full Version : EQ2 Client Application Has Stopped Working Out of Ideas

Neoo
08-19-2007, 01:30 AM
<p>Hello everyone, i'm out of ideas on how to fix this problem I have done searches and still no help i'm out of ideas. So i'm gonna post my system info and I welcome any suggestions you may have.</p><p>------------------ System Information ------------------ Time of this report: 8/19/2007, 00:24:05        Machine name: WS2    Operating System: Windows VistaTM Home Premium (6.0, Build 6000) (6000.vista_rtm.061101-2205)            Language: English (Regional Setting: English) System Manufacturer: NVIDIA        System Model: AWRDACPI                BIOS: Award Modular BIOS v6.00PG           Processor: AMD Athlon(tm) XP 3000+, ~2.1GHz              Memory: 2046MB RAM           Page File: 1462MB used, 2850MB available         Windows Dir: C:Windows     DirectX Version: DirectX 10 DX Setup Parameters: Not found      DxDiag Version: 6.00.6000.16386 32bit Unicode</p><p>------------ DxDiag Notes ------------       Display Tab 1: No problems found.         Sound Tab 1: No problems found.         Sound Tab 2: No problems found.           Input Tab: No problems found.</p><p>-------------------- DirectX Debug Levels -------------------- Direct3D:    0/4 (retail) DirectDraw:  0/4 (retail) DirectInput: 0/5 (retail) DirectMusic: 0/5 (retail) DirectPlay:  0/9 (retail) DirectSound: 0/5 (retail) DirectShow:  0/6 (retail)</p><p>--------------- Display Devices ---------------         Card name: Radeon X1650 Series       Manufacturer: ATI Technologies Inc.         Chip type: ATI Radeon Graphics Processor AGP (0x71C6)          DAC type: Internal DAC(400MHz)        Device Key: EnumPCIVEN_1002&DEV_71C6&SUBSYS_235A1002&REV_00    Display Memory: 607 MB  Dedicated Memory: 511 MB     Shared Memory: 95 MB      Current Mode: 1680 x 1050 (32 bit) (60Hz)           Monitor: Generic PnP Monitor       Driver Name: atiumdag.dll,atiumdva.dat,atitmmxx.dll    Driver Version: 7.14.0010.0487 (English)       DDI Version: 9Ex Driver Attributes: Final Retail  Driver Date/Size: 3/2/2007 16:45:11, 2762752 bytes       WHQL Logo'd: n/a   WHQL Date Stamp: n/a Device Identifier: {D7B71EE2-3286-11CF-5572-5003A1C2CA35}         Vendor ID: 0x1002         Device ID: 0x71C6         SubSys ID: 0x235A1002       Revision ID: 0x0000       Revision ID: 0x0000       Video Accel: ModeMPEG2_A ModeMPEG2_C  Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive                    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch                    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY                    {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive                    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch                    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY                    {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive                    {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive                    {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive                    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch                    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY      DDraw Status: Enabled        D3D Status: Enabled        AGP Status: Enabled</p><p>------------- Sound Devices -------------             Description: Speakers (Realtek AC'97 Audio)  Default Sound Playback: Yes  Default Voice Playback: Yes             Hardware ID: PCIVEN_10DE&DEV_006A&SUBSYS_A0021458&REV_A1         Manufacturer ID: 1              Product ID: 100                    Type: WDM             Driver Name: RTKVAC.SYS          Driver Version: 6.00.0001.6241 (English)       Driver Attributes: Final Retail             WHQL Logo'd: n/a           Date and Size: 5/3/2007 15:46:14, 4075816 bytes             Other Files:         Driver Provider: Realtek Semiconductor Corp.          HW Accel Level: Basic               Cap Flags: 0x0     Min/Max Sample Rate: 0, 0 Static/Strm HW Mix Bufs: 0, 0  Static/Strm HW 3D Bufs: 0, 0               HW Memory: 0        Voice Management: No  EAX(tm) 2.0 Listen/Src: No, No    I3DL2(tm) Listen/Src: No, No Sensaura(tm) ZoomFX(tm): No</p><p>            Description: Realtek Digital Output (Realtek AC'97 Audio)  Default Sound Playback: No  Default Voice Playback: No             Hardware ID: PCIVEN_10DE&DEV_006A&SUBSYS_A0021458&REV_A1         Manufacturer ID: 1              Product ID: 100                    Type: WDM             Driver Name: RTKVAC.SYS          Driver Version: 6.00.0001.6241 (English)       Driver Attributes: Final Retail             WHQL Logo'd: n/a           Date and Size: 5/3/2007 15:46:14, 4075816 bytes             Other Files:         Driver Provider: Realtek Semiconductor Corp.          HW Accel Level: Basic               Cap Flags: 0x0     Min/Max Sample Rate: 0, 0 Static/Strm HW Mix Bufs: 0, 0  Static/Strm HW 3D Bufs: 0, 0               HW Memory: 0        Voice Management: No  EAX(tm) 2.0 Listen/Src: No, No    I3DL2(tm) Listen/Src: No, No Sensaura(tm) ZoomFX(tm): No</p>
Neoo
08-19-2007, 01:31 AM
--------------------- Sound Capture Devices --------------------- Description: Microphone (Realtek AC'97 Audio) Default Sound Capture: Yes Default Voice Capture: Yes Driver Name: RTKVAC.SYS Driver Version: 6.00.0001.6241 (English) Driver Attributes: Final Retail Date and Size: 5/3/2007 15:46:14, 4075816 bytes Cap Flags: 0x0 Format Flags: 0x0 Description: SPDIF (Realtek AC'97 Audio) Default Sound Capture: No Default Voice Capture: No Driver Name: RTKVAC.SYS Driver Version: 6.00.0001.6241 (English) Driver Attributes: Final Retail Date and Size: 5/3/2007 15:46:14, 4075816 bytes Cap Flags: 0x0 Format Flags: 0x0 Description: Line In (Realtek AC'97 Audio) Default Sound Capture: No Default Voice Capture: No Driver Name: RTKVAC.SYS Driver Version: 6.00.0001.6241 (English) Driver Attributes: Final Retail Date and Size: 5/3/2007 15:46:14, 4075816 bytes Cap Flags: 0x0 Format Flags: 0x0 ------------------- DirectInput Devices ------------------- Device Name: Mouse Attached: 1 Controller ID: n/a Vendor/Product ID: n/a FF Driver: n/a Device Name: Keyboard Attached: 1 Controller ID: n/a Vendor/Product ID: n/a FF Driver: n/a Device Name: SideWinder Force Feedback 2 Joystick Attached: 1 Controller ID: 0x0 Vendor/Product ID: 0x045E, 0x001B FF Driver: C:WindowsSystem32pid.dll FF Driver Date: 11/2/2006 08:34:30 FF Driver Version: 6.00.6000.16386 FF Driver Size: 36352 bytes Poll w/ Interrupt: No ----------- USB Devices ----------- + USB Root Hub | Vendor/Product ID: 0x10DE, 0x0067 | Matching Device ID: usbroot_hub | Service: usbhub | Driver: usbhub.sys, 11/2/2006 04:55:21, 191488 bytes | Driver: usbd.sys, 11/2/2006 04:55:00, 5888 bytes ---------------- Gameport Devices ---------------- ------------ PS/2 Devices ------------ + Standard 101/102-Key or Microsoft Natural PS/2 Keyboard | Matching Device ID: *pnp0303 | Service: i8042prt | Driver: i8042prt.sys, 11/2/2006 04:51:13, 54784 bytes | Driver: kbdclass.sys, 11/2/2006 05:49:57, 32872 bytes | + Terminal Server Keyboard Driver | Matching Device ID: rootrdp_kbd | Upper Filters: kbdclass | Service: TermDD | Driver: i8042prt.sys, 11/2/2006 04:51:13, 54784 bytes | Driver: kbdclass.sys, 11/2/2006 05:49:57, 32872 bytes | + PS/2 Compatible Mouse | Matching Device ID: *pnp0f13 | Service: i8042prt | Driver: i8042prt.sys, 11/2/2006 04:51:13, 54784 bytes | Driver: mouclass.sys, 11/2/2006 05:49:54, 31848 bytes | + Terminal Server Mouse Driver | Matching Device ID: rootrdp_mou | Upper Filters: mouclass | Service: TermDD | Driver: termdd.sys, 11/2/2006 05:50:28, 50792 bytes | Driver: sermouse.sys, 11/2/2006 04:51:11, 19968 bytes | Driver: mouclass.sys, 11/2/2006 05:49:54, 31848 bytes ------------------------ Disk & DVD/CD-ROM Drives ------------------------ Drive: C: Free Space: 18.8 GB Total Space: 77.2 GB File System: NTFS Model: Maxtor 34098H4 ATA Device Drive: D: Free Space: 79.4 GB Total Space: 117.2 GB File System: NTFS Model: Maxtor 34098H4 ATA Device Drive: E: Free Space: 24.2 GB Total Space: 38.1 GB File System: FAT32 Model: Maxtor 6B200P0 ATA Device Drive: F: Model: Memorex DVD+R/RW 2.4x8AA ATA Device Driver: c:windowssystem32driverscdrom.sys, 6.00.6000.16386 (English), 11/2/2006 04:51:44, 67072 bytes -------------- System Devices -------------- Name: Realtek RTL8139/810x Family Fast Ethernet NIC Device ID: PCIVEN_10EC&DEV_8139&SUBSYS_E0001458&REV_104&2BE12347&0&5840 Driver: C:Windowssystem32DRIVERSRtnicxp.sys, 5.640.0630.2006 (English), 11/2/2006 03:30:56, 47104 bytes Name: PCI standard RAM Controller Device ID: PCIVEN_10DE&DEV_01EF&SUBSYS_0C1710DE&REV_C13&13C0B0C5&1&05 Driver: n/a Name: PCI standard RAM Controller Device ID: PCIVEN_10DE&DEV_01EE&SUBSYS_0C1710DE&REV_C13&13C0B0C5&1&02 Driver: n/a Name: PCI standard RAM Controller Device ID: PCIVEN_10DE&DEV_01ED&SUBSYS_0C1710DE&REV_C13&13C0B0C5&1&03 Driver: n/a Name: PCI standard RAM Controller Device ID: PCIVEN_10DE&DEV_01EC&SUBSYS_0C1710DE&REV_C13&13C0B0C5&1&04 Driver: n/a Name: PCI standard RAM Controller Device ID: PCIVEN_10DE&DEV_01EB&SUBSYS_0C1710DE&REV_C13&13C0B0C5&1&01 Driver: n/a Name: NVIDIA nForce2 AGP Host to PCI Bridge Device ID: PCIVEN_10DE&DEV_01E8&SUBSYS_00000000&REV_C13&13C0B0C5&1&F0 Driver: C:Windowssystem32DRIVERSNV_AGP.SYS, 6.00.6000.16386 (English), 11/2/2006 05:50:40, 106600 bytes Name: PCI standard host CPU bridge Device ID: PCIVEN_10DE&DEV_01E0&SUBSYS_00000000&REV_C13&13C0B0C5&1&00 Driver: n/a Name: PCI standard PCI-to-PCI bridge Device ID: PCIVEN_10DE&DEV_006C&SUBSYS_00000000&REV_A33&13C0B0C5&1&40 Driver: C:Windowssystem32DRIVERSpci.sys, 6.00.6000.16386 (English), 11/2/2006 05:50:57, 140392 bytes Name: Realtek AC'97 Audio Device ID: PCIVEN_10DE&DEV_006A&SUBSYS_A0021458&REV_A13&13C0B0C5&1&30 Driver: C:Windowssystem32driversRTKVAC.SYS, 6.00.0001.6241 (English), 5/3/2007 15:46:14, 4075816 bytes Driver: C:WindowsSOUNDMAN.EXE, 6.00.0000.0004 (English), 3/9/2007 16:28:02, 598016 bytes Driver: C:Windowssystem32ALSNDMGR.CPL, 2.03.0000.0008 (English), 3/9/2007 16:31:30, 19030016 bytes Driver: C:Windowssystem32ALSNDMGR.WAV, 2/5/2002 13:54:58, 141016 bytes Driver: C:Windowssystem32RTLCPL.EXE, 2.00.0000.0007 (English), 12/25/2006 16:44:58, 10968576 bytes Driver: C:Windowssystem32RTLCPAPI.dll, 1.00.0001.0004 (English), 10/18/2006 02:53:26, 147456 bytes Driver: C:WindowsAlcrmv.exe, 2.00.0000.0004 (English), 7/31/2006 11:27:30, 217088 bytes Driver: C:Windowssystem32RtkAPO.dll, 11.00.6000.0037 (English), 5/2/2007 14:02:28, 1911808 bytes Driver: C:Windowssystem32RtkPgExt.dll, 6.00.6000.0024 (English), 4/19/2007 21:04:02, 530432 bytes Driver: C:Windowssystem32driversdrmk.sys, 6.00.6000.16386 (English), 11/2/2006 05:20:50, 130048 bytes Driver: C:Windowssystem32driversportcls.sys, 6.00.6000.16386 (English), 11/2/2006 04:55:04, 167424 bytes Driver: C:Windowssystem32WMALFXGFXDSP.dll, 11.00.6000.6324 (English), 11/2/2006 05:46:14, 1312256 bytes Driver: C:Windowssystem32SysFxUI.dll, 6.00.6000.16386 (English), 11/2/2006 05:46:13, 338944 bytes Name: Standard Enhanced PCI to USB Host Controller Device ID: PCIVEN_10DE&DEV_0068&SUBSYS_50041458&REV_A43&13C0B0C5&1&12 Driver: C:Windowssystem32driversusbehci.sys, 6.00.6000.16386 (English), 11/2/2006 04:55:04, 38400 bytes Driver: C:Windowssystem32driversusbport.sys, 6.00.6000.16386 (English), 11/2/2006 04:55:11, 223744 bytes Driver: C:Windowssystem32driversusbhub.sys, 6.00.6000.16386 (English), 11/2/2006 04:55:21, 191488 bytes Driver: C:Windowssystem32hccoin.dll, 6.00.6000.16386 (English), 11/2/2006 05:46:05, 8704 bytes Name: Standard OpenHCD USB Host Controller Device ID: PCIVEN_10DE&DEV_0067&SUBSYS_50041458&REV_A43&13C0B0C5&1&11 Driver: C:Windowssystem32driversusbohci.sys, 6.00.6000.16386 (English), 11/2/2006 04:55:05, 19456 bytes Driver: C:Windowssystem32driversusbport.sys, 6.00.6000.16386 (English), 11/2/2006 04:55:11, 223744 bytes Driver: C:Windowssystem32driversusbhub.sys, 6.00.6000.16386 (English), 11/2/2006 04:55:21, 191488 bytes Name: Standard OpenHCD USB Host Controller Device ID: PCIVEN_10DE&DEV_0067&SUBSYS_50041458&REV_A43&13C0B0C5&1&10 Driver: C:Windowssystem32driversusbohci.sys, 6.00.6000.16386 (English), 11/2/2006 04:55:05, 19456 bytes Driver: C:Windowssystem32driversusbport.sys, 6.00.6000.16386 (English), 11/2/2006 04:55:11, 223744 bytes Driver: C:Windowssystem32driversusbhub.sys, 6.00.6000.16386 (English), 11/2/2006 04:55:21, 191488 bytes Name: Standard Dual Channel PCI IDE Controller Device ID: PCIVEN_10DE&DEV_0065&SUBSYS_50021458&REV_A23&13C0B0C5&1&48 Driver: C:Windowssystem32DRIVERSpciide.sys, 6.00.6000.16386 (English), 11/2/2006 05:49:20, 13416 bytes Driver: C:Windowssystem32DRIVERSpciidex.sys, 6.00.6000.16386 (English), 11/2/2006 05:50:18, 42600 bytes Driver: C:Windowssystem32DRIVERSatapi.sys, 6.00.6000.16386 (English), 11/2/2006 05:49:36, 19048 bytes Driver: C:Windowssystem32DRIVERSataport.sys, 6.00.6000.16386 (English), 11/2/2006 05:50:41, 107112 bytes Name: NVIDIA nForce PCI System Management Device ID: PCIVEN_10DE&DEV_0064&SUBSYS_0C111458&REV_A23&13C0B0C5&1&09 Driver: n/a Name: PCI standard ISA bridge Device ID: PCIVEN_10DE&DEV_0060&SUBSYS_0C111458&REV_A43&13C0B0C5&1&08 Driver: C:Windowssystem32DRIVERSmsisadrv.sys, 6.00.6000.16386 (English), 11/2/2006 05:49:20, 13928 bytes Name: Radeon X1650 Series Secondary Device ID: PCIVEN_1002&DEV_71E6&SUBSYS_235B1002&REV_004&EE4E4B&0&01F0 Driver: C:Windowssystem32DRIVERSatikmdag.sys, 7.01.0001.0613 (English), 3/2/2007 17:06:36, 2411520 bytes Driver: C:Windowssystem32DRIVERSativcaxx.cpa, 8/23/2006 18:26:57, 328162 bytes Driver: C:Windowssystem32DRIVERSativcaxx.vp, 8/23/2006 18:26:57, 929 bytes Driver: C:Windowssystem32DRIVERSativvpxx.vp, 3/2/2007 17:32:48, 40464 bytes Driver: C:Windowssystem32DRIVERSativpkxx.vp, 8/23/2006 18:26:56, 2096 bytes Driver: C:Windowssystem32DRIVERSativokxx.vp, 8/23/2006 18:26:56, 2096 bytes Driver: C:Windowssystem32DRIVERSativdkxx.vp, 8/23/2006 18:26:56, 2096 bytes Driver: C:Windowssystem32DRIVERSati2erec.dll, 1.00.0000.0010 (English), 3/2/2007 16:11:16, 49152 bytes Driver: C:Windowssystem32atiumdag.dll, 7.14.0010.0487 (English), 3/2/2007 16:45:11, 2762752 bytes Driver: C:Windowssystem32atiumdva.dll, 7.14.0010.0144 (English), 3/2/2007 16:32:35, 2692608 bytes Driver: C:Windowssystem32atitmmxx.dll, 6.14.0011.0017 (English), 3/2/2007 16:57:17, 159744 bytes Driver: C:Windowssystem32atiicdxx.dat, 2/26/2007 11:44:06, 147685 bytes Driver: C:Windowssystem32atiumdva.dat, 3/2/2007 16:32:19, 3107788 bytes Driver: C:Windowssystem32Ati2evxx.exe, 6.14.0010.4162 (English), 3/2/2007 16:55:23, 565248 bytes Driver: C:Windowssystem32Ati2evxx.dll, 6.14.0010.4162 (English), 3/2/2007 16:56:28, 229376 bytes Driver: C:Windowssystem32atipdlxx.dll, 6.14.0010.2516 (English), 3/2/2007 16:57:05, 241664 bytes Driver: C:Windowssystem32Oemdspif.dll, 6.14.0001.0020 (English), 3/2/2007 16:56:55, 225280 bytes Driver: C:Windowssystem32ati2edxx.dll, 6.14.0010.2511 (English), 3/2/2007 16:56:44, 42496 bytes Driver: C:Windowssystem32ATIDEMGX.dll, 2.00.2617.28723 (English), 3/2/2007 16:57:28, 307200 bytes Driver: C:Windowssystem32atioglxx.dll, 6.14.0010.0717 (English), 3/2/2007 16:34:46, 7307264 bytes Driver: C:Windowsatiogl.xml, 1/5/2007 19:21:26, 11441 bytes
Neoo
08-19-2007, 01:31 AM
Name: Radeon X1650 Series Device ID: PCIVEN_1002&DEV_71C6&SUBSYS_235A1002&REV_004&EE4E4B&0&00F0 Driver: C:Windowssystem32DRIVERSatikmdag.sys, 7.01.0001.0613 (English), 3/2/2007 17:06:36, 2411520 bytes Driver: C:Windowssystem32DRIVERSativcaxx.cpa, 8/23/2006 18:26:57, 328162 bytes Driver: C:Windowssystem32DRIVERSativcaxx.vp, 8/23/2006 18:26:57, 929 bytes Driver: C:Windowssystem32DRIVERSativvpxx.vp, 3/2/2007 17:32:48, 40464 bytes Driver: C:Windowssystem32DRIVERSativpkxx.vp, 8/23/2006 18:26:56, 2096 bytes Driver: C:Windowssystem32DRIVERSativokxx.vp, 8/23/2006 18:26:56, 2096 bytes Driver: C:Windowssystem32DRIVERSativdkxx.vp, 8/23/2006 18:26:56, 2096 bytes Driver: C:Windowssystem32DRIVERSati2erec.dll, 1.00.0000.0010 (English), 3/2/2007 16:11:16, 49152 bytes Driver: C:Windowssystem32atiumdag.dll, 7.14.0010.0487 (English), 3/2/2007 16:45:11, 2762752 bytes Driver: C:Windowssystem32atiumdva.dll, 7.14.0010.0144 (English), 3/2/2007 16:32:35, 2692608 bytes Driver: C:Windowssystem32atitmmxx.dll, 6.14.0011.0017 (English), 3/2/2007 16:57:17, 159744 bytes Driver: C:Windowssystem32atiicdxx.dat, 2/26/2007 11:44:06, 147685 bytes Driver: C:Windowssystem32atiumdva.dat, 3/2/2007 16:32:19, 3107788 bytes Driver: C:Windowssystem32Ati2evxx.exe, 6.14.0010.4162 (English), 3/2/2007 16:55:23, 565248 bytes Driver: C:Windowssystem32Ati2evxx.dll, 6.14.0010.4162 (English), 3/2/2007 16:56:28, 229376 bytes Driver: C:Windowssystem32atipdlxx.dll, 6.14.0010.2516 (English), 3/2/2007 16:57:05, 241664 bytes Driver: C:Windowssystem32Oemdspif.dll, 6.14.0001.0020 (English), 3/2/2007 16:56:55, 225280 bytes Driver: C:Windowssystem32ati2edxx.dll, 6.14.0010.2511 (English), 3/2/2007 16:56:44, 42496 bytes Driver: C:Windowssystem32ATIDEMGX.dll, 2.00.2617.28723 (English), 3/2/2007 16:57:28, 307200 bytes Driver: C:Windowssystem32atioglxx.dll, 6.14.0010.0717 (English), 3/2/2007 16:34:46, 7307264 bytes Driver: C:Windowsatiogl.xml, 1/5/2007 19:21:26, 11441 bytes ------------------ DirectShow Filters ------------------ DirectShow Filters: WMAudio Decoder DMO,0x00800800,1,1,, WMAPro over S/PDIF DMO,0x00600800,1,1,, WMSpeech Decoder DMO,0x00600800,1,1,, MP3 Decoder DMO,0x00600800,1,1,, Mpeg4s Decoder DMO,0x00800001,1,1,, WMV Screen decoder DMO,0x00600800,1,1,, WMVideo Decoder DMO,0x00800001,1,1,, Mpeg43 Decoder DMO,0x00800001,1,1,, Mpeg4 Decoder DMO,0x00800001,1,1,, SonyCDSrcWriter,0x00200000,1,0,SonyCDSrcWriter.ax, 4.07.0000.12140 Full Screen Renderer,0x00200000,1,0,,6.06.6000.16386 Multiple File Output,0x00200000,2,2,WMM2FILT.dll, WMT Black Frame Generator,0x00200000,1,1,WMM2FILT.dll, OpenMG Async. File Source,0x00400000,0,1,OmgAfs.ax,4.07.0000.12140 WMT Import Filter,0x00200000,0,1,WMM2FILT.dll, ATI Ticker,0x00200000,0,1,Ticker.ax, DV Muxer,0x00400000,0,0,,6.06.6000.16386 Sony Audio CD Source Filter,0x00600000,0,1,cdsrc.ax,4.07.0000.12140 Color Space Converter,0x00400001,1,1,,6.06.6000.16386 WMT Interlacer,0x00200000,1,1,WMM2FILT.dll, WM ASF Reader,0x00400000,0,0,,11.00.6000.6324 Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,11.00.6000.6324 SAL Output Converter,0x00200000,1,0,saloconv.ax,4.07.0000.121 40 AVI Splitter,0x00600000,1,1,,6.06.6000.16386 VGA 16 Color Ditherer,0x00400000,1,1,,6.06.6000.16386 Microsoft MPEG-2 Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,11.00.5840. 6324 AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.6000.16386 WMT Format Conversion,0x00200000,1,1,WMM2FILT.dll, 9x8Resize,0x00200000,1,1,WMM2FILT.dll, StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.6000. 16386 WMT Virtual Source,0x00200000,0,1,WMM2FILT.dll, Microsoft TV Caption 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Karatta
08-19-2007, 01:59 AM
Do you get any error messages when you start the game? Did you just install windows Vista before it stopped working? What have you done differently between the time it was working fine, and stopped working all togeather?   Have you installed new software or hardware?  That info will be very important.
Neoo
08-19-2007, 02:41 AM
I don't get any error messages when I first start the game no. The game started to crash even though before I installed Vista. As far as I know I have not installed any new hardware or software.
Karatta
08-19-2007, 11:49 AM
<p>Here is a quick fix that we can try to use to see if you have a common Vista problem. What we will try to do here is to tell the computer, "Hey, its me! Neoooo! I own you, quit goofing around and acting like I dont own you and do what the hell I tell you to do!" First id like you to right click both the "launcher.exe" file (located in program filesSonystationlaunchpad   -  OR - program files (x86)Sonystationlaunchpad), and also right click the "everquest2.exe" file and go into the properties, and click the advanced tab.  Under the check box "run as administrator", check that box.  Then try again.</p><p>If that does not work, and you are infact the person that owns your computer, right click your C: drive, ( or the drive that holds your game Everquest 2 ), and click properties.  Then go to the security tab, and click the button that says "advanced".  Then click on Owner, and somewhere in that area, will be the option to "take ownership of this file/folder/drive".  Hit accept, wait for the system to process, and then try the above suggestion again.  </p><p>And on top of that, here are another 2 other odd questions, and these are pretty important to a rare problem with computers and electronics. 1 )  Have you had any other strange errors on your system, that are not related to EQ2?  For instance, blue screens for no reason, or under system stress times. 2 )  How old is your computer?  Did you build it yourself, or did someone else build it, and who is the person(s) that built it, or what company, and at what time? As another normal question that is not related to a rare system problem, do you have a virus scan on that may be interfering with your updates - and/or - are you behind a router or other information switching & routing device that may block your connection to the patch servers?</p><p>__ The first solution should work, but if not respond and ill try to help out.  <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /> </p>
Neoo
08-19-2007, 01:42 PM
<p>Hello, I am the current owner of my computer my dad and I built it about a year or two ago. I have already tried the run as administrator before and still no success. I am however happy that you brought up strange errors on my system question. I do get blue screens of death but I don't get them when i'm playing EQ2 or SWG or even MXO. I get them when I play Microsoft Flight Simulator X but I still don't get them that often while playing that. I do have a virus scan that is currently running i'll try and disable it while I run a full scan. I am behind a router but I cannot change it due to the way my dad has his network set up. </p><p>Thanks I appreciate the help so far.</p>
Karatta
08-19-2007, 11:43 PM
ok, well lets try to do this. In your everquest 2 folder, try to execute the file "everquest2.exe".  See what happens, if anything does, and if any error messages appear, let us know what they are. More than likely, your ports are not forwarded on your router.  If your dad knows what he is doing, you could ask him to look up some info on these tech forums, or the Everquest 2 FAQs, about port forwarding and routers.  He should be able to set the ports for you, and if not, you may be able to figure them out from the listing. If not, let us know here, and ill try to give you a walkthrough!
Neoo
08-20-2007, 03:27 PM
<p>LOL well saying he was at one time a Network Engineer i'm pretty sure he knows what he is doing. Anyway i'll try that out and get back with you on that.</p><p>Thanks</p>
Neoo
08-20-2007, 05:55 PM
Well I tried what you suggested about running the "Everquest2.exe" I managed to play about an hour before it crashed. I then ran it again and got into the game and crashed 30 sec after I got in. I did try one more thing I unplugged me so I did not go through the router at all. I still crashed about the sametime as I usually did with me plugged into the router.
Karatta
08-22-2007, 11:40 AM
What happens after you crash? Is there an error screen after you crash using the new method?  Can you post a screenshot if it is? Did you try the fix for ">2Gb Addressing", located here : <a href="http://forums.station.sony.com/eq2/posts/list.m?start=240&topic_id=364955" target="_blank" rel="nofollow">http://forums.station.sony.com/eq2/...topic_id=364955</a> Use the instructions set by the first post from Vega, second on the page.  See if your error pops up again after using that fix.
Neoo
08-22-2007, 01:45 PM
kk just tried that and nope still crashed i'll see if I can get a screenshot next time it crashes.
Neoo
08-22-2007, 02:02 PM
Here is a picture of the screenshot I keep getting. <a href="http://img211.imageshack.us/my.php?image=crashss0.jpg" target="_blank" rel="nofollow">http://img211.imageshack.us/my.php?...ge=crashss0.jpg</a>
Neoo
08-24-2007, 01:59 PM
Anything Else you need?
Karatta
08-24-2007, 07:18 PM
<p>Hey there, sorry for the late reply.  I was pretty busy the last few days with some famliy stuff.Sadly, that error message couldnt be less helpful, but that isnt your fault in any way <img src="/eq2/images/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY<img src=" width="15" height="15" />" width="15" height="15">. There are a few other possibilites for your error.You could have a hardware device not connected to your computer, or that does not have power, that could be causing an error when EQ2 tries to connect to it.It could also be caused by a device on your system not having the right driver.  Or, it could be a corrupted file in either Everquest 2 or Vista, that is not accessing itself properly.Id like you to do a game reinstall, just to be sure.  It is a big pain in the rectal area, but this will be much much easier than trying to diagnose a hardware error or a corruption error.  We will try to narrow down what could be wrong with your system, and doing a full game reinstall will knock out a lot of birds with a single stone.After you do that, and before you start patching, id like you to do a system scan of your hard drive, using the scan disk program in Windows.  To do this, right click the drive containing your Everquest 2 game, and click "Properties".  Then click the tools tab, and click error checking.  Then proceed to do a check on that systems drive, and be sure the option "auto fix errors" is checked in your options.  (Sorry if I am using laymens terms here, I have a lot of people to help and I cannot keep track of who knows what <img src="/eq2/images/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY<img src=" width="15" height="15" /> Forgive me ! <img src="/eq2/images/smilies/283a16da79f3aa23fe1025c96295f04f.gif" border="0" alt="SMILEY<img src=" width="15" height="15" /> <img src="/eq2/images/smilies/8a80c6485cd926be453217d59a84a888.gif" border="0" alt="SMILEY<img src=" width="15" height="15" />  )</p><p>After that finishes, go ahead and post any info if the program halts or when it ends, and says the information "X number of Bad sectors" or "X number of Bad clusters".  After that happens, try patching the game, and see if the problem exists still.  My theroy is that it should not, but it is totally possible that it will.Like I said, this procedure will be a lot easier than trying to download diagnostic software, and then trying to post message you through what to check for over the next 3 days.  You can back up any custom UI stuff that you have, and copy & paste it <b><i><u>AFTER</u></i></b> your game patches <b><i><u>AND</u></i></b> you verify that your game is not running properly.  This will also help us narrow down any custom UI problems, such as corrupted extra map files, or even a single bit or character that is not right in a custom keyboard settings.Remember, thats important.  Dont copy & paste or install any custom UI stuff until after you patch and verify it isnt working.Ill try to be around later tonight, but if I am not ill be on tomorrow and check out your link first.  I'll book mark it and try to help you out! <img src="/eq2/images/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY<img src=" width="15" height="15" />Thanks,Karatta</p>
Neoo
08-24-2007, 10:17 PM
Ok i'll try it out and get back to you thanks. <img src="http://forums.station.sony.com/eq2/images/smilies/283a16da79f3aa23fe1025c96295f04f.gif" border="0" alt="SMILEY" width="15" height="15" />
Neoo
08-25-2007, 08:43 PM
Ok well I just reinstalled everything and I decided not to save any of my UI modifications. I ran the error-checking like you said and received no Bad Sectors or anything. I then patched the game it took about 4 hours to patch. I finally got in played for 5 min then while traveling to the docks on a griffon it crashed.
Neoo
08-30-2007, 07:26 PM
<p>Update: I managed to download an update that someone just posted on the fourms but still no help.</p><p>Heres the link to the thread on the fourms.</p><p><a href="http://forums.station.sony.com/eq2/posts/list.m?topic_id=379500" rel="nofollow" target="_blank">http://forums.station.sony.com/eq2/...topic_id=379500</a></p>