I really need some help

[Jalindor]

I played vanguard for a month and when i quit i got a postcard saying i got 2 months of eq2 + all expansions..........................i got no expansions, is there a way for me to access them or what? im really frustrated right now, any help?

[Gorpier]

have you checked your account information under the tab for 'my account"  ?  It is possible that it is all credited and you just have to download it.. also, if that isn't the case, you might look on the post card and check for a game key.  You may have to enter it to your account in order to get the expansions to load.  Sorry if this does not help, hopefully one of those options solves your problem though.  If not, I would call support and explain the problem to them.  If they sent these things to you, surely support will be able to deliver the answers you seek <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" />

[Jalindor]

Im supposidly already flagged for this, idk, everyone i know has all 3 expansions, idk how to get mine

[Finora]

<p>Flagged just means you can access it (if the files are on your computer). If you don't have the appropriate downloads you still aren't going to be able to go to them.</p><p>OH I forgot to say on the card my husband got in the mail there was a web address to go to download from. Check your card for that.</p>

[Jalindor]

Nope, nothing seems to work at all, i cant get the expansions or anything, im starting to think if its on another account, i had two eq2 accounts but i have NO clue what my account name/password are.... <img src="/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY" />

[Krokous]

sorry but if you are unable to properly explain your problem,  nobody will waste his time looking in magic-ball trying to  guess whats wrong