Member assignments to guild ranks not updating?

[Barjakanda]

<p>July 1, 2007 I modified the descriptions of the guild ranks in our guild. By guild ranks I refer to descriptions such as "Guild Leader","Member", etc. I then reassigned many members to new ranks. </p><p>I looked at the guild profile on July 2, 2007 and the rank descriptions had been properly modified. However, the member assignments to the ranks were not updated. Today, July 5, 2007 the member assignments to the ranks have still not updated.</p><p>This is the guild profile for our guild:</p><p><a href="http://eq2players.station.sony.com/guilds/guild_profile.vm?guildId=44104" target="_blank" rel="nofollow">http://eq2players.station.sony.com/...m?guildId=44104</a></p><p> The descriptions of the various ranks are correct. However, the member assignments to the ranks are not. In-game the assignments are correct. But the display on the guild profile is incorrect.</p><p>Any idea how to correct this? </p>

[Hellswrath]

<p>As we don't know what the rank assignments should be, we cannot look at your profile and see a particular problem.  You may want to add a few examples.  However, I'm guessing that the issue resolved itself when the data updated the next day.  If not, please respond with those examples.</p>

[Lantis]

Barjakanda@Antonia Bayle wrote: <blockquote><p>July 1, 2007 I modified the descriptions of the guild ranks in our guild. By guild ranks I refer to descriptions such as "Guild Leader","Member", etc. I then reassigned many members to new ranks. </p><p>I looked at the guild profile on July 2, 2007 and the rank descriptions had been properly modified. However, the member assignments to the ranks were not updated. Today, July 5, 2007 the member assignments to the ranks have still not updated.</p><p>This is the guild profile for our guild:</p><p><a href="http://eq2players.station.sony.com/guilds/guild_profile.vm?guildId=44104" target="_blank" rel="nofollow">http://eq2players.station.sony.com/...m?guildId=44104</a></p><p> The descriptions of the various ranks are correct. However, the member assignments to the ranks are not. In-game the assignments are correct. But the display on the guild profile is incorrect.</p><p>Any idea how to correct this? </p></blockquote>Did the modified persons log back into the game since the change?  I suspect some things don't get updated until the player actually logs into the game.  For instance everything in our guild seems to update fine, but there is one former officer who still shows as an officer on the website (and in RMSA) while being demoted one rank below in-game.  And I believe that person hasn't logged back since he was demoted.

[Thunderthyze]

Lantis@Antonia Bayle wrote: <blockquote>Did the modified persons log back into the game since the change?  I suspect some things don't get updated until the player actually logs into the game.  For instance everything in our guild seems to update fine, but there is one former officer who still shows as an officer on the website (and in RMSA) while being demoted one rank below in-game.  And I believe that person hasn't logged back since he was demoted. </blockquote><p> I think this may well be the case. We too amended the guild structure and many of the characters are appearing at the wrong level or else are appearing even though they no longer are in the guild.</p><p>These problems also feed through to Roster Master and make guild maintenance a little problematic to say the least when promotions rely to a degree on length of time and activity within the guild.</p><p>I would also add that the ingame roster IS correct...it's just EQ2Players that is reporting incorrectly.</p>

[Gninja3]

If this indeed the case then it should not be working like that. I have all the info I need to try to reproduce it today and will let you guys know how it turns out.

[Thunderthyze]

<p>Sweet!</p><p>What a refreshing change that SOE react so swiftly to an issue. Thanks in advance! <img src="/smilies/283a16da79f3aa23fe1025c96295f04f.gif" border="0" alt="SMILEY" /></p><p>"Gninja"....is that an Australian ninja? As in G'Day...and G'Night....and G'Bye? <img src="/smilies/97ada74b88049a6d50a6ed40898a03d7.gif" border="0" alt="SMILEY" /></p>

[Gninja3]

Would actually be pronounced "Ninja" silent G like Gnome <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /> I play a Gnome guardian... yeah, creative, I know :p

[Dark_Grue]

Holymoly@Runnyeye wrote: <blockquote><p>These problems also feed through to Roster Master and make guild maintenance a little problematic to say the least when promotions rely to a degree on length of time and activity within the guild.</p></blockquote><p>Yeah, Roster Master uses the data feeds from EQ2Players (we <i>believe</i> that the EQ2Players and data feeds are sourcing from the same data), so if it's wrong here on EQ2Players, we won't have it right in RM either. Or to put it another way, we can't acutally create any greater fidelity in the data we're being provided (we can slice and dice it different ways, but we can't get any <i>better</i> information). So RM will be wrong too, that isn't unexpected.</p><p>It's been mentioned on and off in-passing for a long time that EQ2Players and the game don't share the same database and aren't directly connected. There's some sort of replication mechanism. The timing and conditions of data replication aren't entirely clear to me based on the fragmented information that's been passed back and forth over time, especially since a lot of it is basically anecdotal. It's quite possible that it's more complicated because data is replicated based on different triggers (some stats may be replicated in bulk on a schedule, others may only get replicated after a login). But that's speculation.</p><p>It doesn't make a whole lot of sense that your particular problem is caused by those characters not having logged in from a design standpoint, whether it was implemented that way is of course a totally separate issue.</p>

[Barjakanda]

Holymoly@Runnyeye wrote: <blockquote><p>Sweet!</p><p>What a refreshing change that SOE react so swiftly to an issue. Thanks in advance! <img src="/smilies/283a16da79f3aa23fe1025c96295f04f.gif" border="0" alt="SMILEY" /></p><p>"Gninja"....is that an Australian ninja? As in G'Day...and G'Night....and G'Bye? <img src="/smilies/97ada74b88049a6d50a6ed40898a03d7.gif" border="0" alt="SMILEY" /></p></blockquote><p>Actually, Gninja responded via PM the day I made the original post. /cheer Gninja</p><p>And thank you all for your responses. </p>

[Barjakanda]

Lantis@Antonia Bayle wrote: <blockquote>Barjakanda@Antonia Bayle wrote: <blockquote><p>July 1, 2007 I modified the descriptions of the guild ranks in our guild. By guild ranks I refer to descriptions such as "Guild Leader","Member", etc. I then reassigned many members to new ranks. </p><p>I looked at the guild profile on July 2, 2007 and the rank descriptions had been properly modified. However, the member assignments to the ranks were not updated. Today, July 5, 2007 the member assignments to the ranks have still not updated.</p><p>This is the guild profile for our guild:</p><p><a href="http://eq2players.station.sony.com/guilds/guild_profile.vm?guildId=44104" target="_blank" rel="nofollow">http://eq2players.station.sony.com/...m?guildId=44104</a></p><p> The descriptions of the various ranks are correct. However, the member assignments to the ranks are not. In-game the assignments are correct. But the display on the guild profile is incorrect.</p><p>Any idea how to correct this? </p></blockquote>Did the modified persons log back into the game since the change?  I suspect some things don't get updated until the player actually logs into the game.  For instance everything in our guild seems to update fine, but there is one former officer who still shows as an officer on the website (and in RMSA) while being demoted one rank below in-game.  And I believe that person hasn't logged back since he was demoted. </blockquote> No the modified people have not logged back into the game. The change made to the guild ranks was to create a "Retired" rank. Inactive people were moved in-game to the "Retired" rank. And none of those demotions are displaying on the guild profile in eq2players.com.

[Thunderthyze]

Our issue is similar in that we needed to create a bottom tier in which to place new recruits on trial, consequently "promoting" a lot of bottom tier characters. There now appears to be a whole bunch of them (that are old and will not have logged in for a few weeks) that still appear on EQ2Players in the bottom rank even though on the guild screen in game they are correctly promoted. This change was done a week ago....plenty of time for the db to have been updated under normal circumstances.

[Gninja3]

Ok found out a little bit of info for you guys... Currently the Guild Ranks are sent to be updated as characters log in thus if you change someone's rank right now it won't display correctly on EQ2Players unless that character logs in. So for those guilds that make an "Inactive rank" It might not display correctly if those characters do not log in after their rank was changed. This is how it currently works. Doesn't mean it will not be changed at a later time though. Hope that helps a little bit...

[Thunderthyze]

<cite>Gninja wrote:</cite><blockquote>Ok found out a little bit of info for you guys... Currently the Guild Ranks are sent to be updated as characters log in thus if you change someone's rank right now it won't display correctly on EQ2Players unless that character logs in. So for those guilds that make an "Inactive rank" It might not display correctly if those characters do not log in after their rank was changed. This is how it currently works. Doesn't mean it will not be changed at a later time though. Hope that helps a little bit... </blockquote><p> Thanks for finding this out Gninja. Unfortunately however this fact is going to severely screw over guilds that want to alter their tier structure at ANY point. Any chance this can be added to SOE's list of "Things to be addressed sooner rather than later outwith a geological timeframe"?</p>

[Gninja3]

Its been put on a list of things we would like to look into changing. Yes I agree its going to be rough on guilds depending how they use the system. Unfortunately I can't give you a timeframe at this time as to when it will be looked at but we are aware of it now.

[Thunderthyze]

<cite>Gninja wrote:</cite><blockquote>Its been put on a list of things we would like to look into changing. Yes I agree its going to be rough on guilds depending how they use the system. Unfortunately I can't give you a timeframe at this time as to when it will be looked at but we are aware of it now. </blockquote><p> Thanks....good to hear people are listening on this forum at last. Any intentions of reinstating the monthy "state of the nation" sticky on this forum?....When it was kept up to date it did tend to head off a lot of frustrations.</p><p><img src="/smilies/e8a506dc4ad763aca51bec4ca7dc8560.gif" border="0" alt="SMILEY" /></p>

[Barjakanda]

Thank you Gninja for responding quickly and honestly.

[Gninja3]

Only thing with the monthly update post is that we don't know how often updates are going to be right now. Could be monthly, could be month and a half, could be weekly. We don't know it depends on how big each build is and what specifically gets changed/fixed. Just know that something is always being worked on just that some projects take longer then others.