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View Full Version : Any plans to fix the memory leak?


Netzoko
06-24-2007, 01:10 AM
This is an embarrassment on SOE's part. How long has this game been out? And still, everyone in my guild and almost everyone I talk to crash on the BS "out of memory" error multiple times daily. This is unacceptable, and a fix, after months, is still not even announced? How unprofessional can they be to have a glitch this big in a game with a monthly fee and this many players? It's an outrage.

Josgar
06-24-2007, 01:47 AM
out of memory error?

Maebus
06-24-2007, 08:35 AM
Any way to force it to happen?  There are 4 PC's in my house running EQ2 for many hours a day and have never seen this.  Maybe a cutom UI thing?

Solaran_X
06-24-2007, 08:57 AM
I've had it happen, I think, twice since launch. Even when I was only running 1GB of PC2100 (I got 2GB of PC3200 now).

LarryTalbot
06-24-2007, 03:03 PM
My PC is somewhat underspec's for EQ2 so I run with the stock UE and have no other programs running at the same time. Occasionally the machine will run slow and I will chose to reboot but it very rarely out and out crashes. Does your Guild have a standard setup of "helper" programs? Do they insist you use Vent? Do most people parse? Do you have a custom UI? You could try running a machine stock for a say and see if that makes a difference.

Lana
06-25-2007, 04:54 PM
I have only had it happen to me once on my old machine. That was when the game was first released. Be careful pointing your finger at SOE. Might be a problem with your computer, UI, or other third party programs that are in use during play.

sfarugger
06-25-2007, 05:16 PM
<p>There's PLENTY of things you can do from the client side to reduce the memory leak.  Most popular these days involve a sledgehammer and a pair of goggles.  Slowly raise the sledgehammer and release.   Go out and buy a mediocre upgrade and patch and load the game, and it should be fixed!</p><p>GL and Happy Hunting!</p>

Tethias
06-25-2007, 06:30 PM
This is no joke, and it's very frustrating. I can't run EQ on the highest settings with my hardware, which is pretty much state of the art, because of this bug. 3.733 GHz Core 2 Duo x6800 (original clock 2.93 ghz - this is a rock solid, stable overclock 24/7 with every stress test known) 2 8800 GTX in SLI (680i) 6 GB of RAM at DDR2-800 I have to run at High texture settings. Set to Extreme = Crash within 10 minutes in QH. On a raid? Have to turn it down to Low or crash within 30 minutes.

OpethPA
06-25-2007, 06:51 PM
<p>Are you actually getting a message that would indicate a memory leak or are you crashing? </p><p> Have you tried not running in SLI? </p>

Wingrider01
06-25-2007, 07:02 PM
<cite>Tethias wrote:</cite><blockquote>This is no joke, and it's very frustrating. I can't run EQ on the highest settings with my hardware, which is pretty much state of the art, because of this bug. 3.733 GHz Core 2 Duo x6800 (original clock 2.93 ghz - this is a rock solid, stable overclock 24/7 with every stress test known) 2 8800 GTX in SLI (680i) 6 GB of RAM at DDR2-800 I have to run at High texture settings. Set to Extreme = Crash within 10 minutes in QH. On a raid? Have to turn it down to Low or crash within 30 minutes. </blockquote><p> 6gb of ram?</p><p>1. what motherboard</p><p>2. what bios revision</p><p>3. 32/64 bit OS? which OS?</p><p>4. if 32 bit OS do you have all the settings in the OS to allow it to handle it correct? If so how do you have them set? If 64 bit do you have the settings in there and what are they?</p><p>5. how does your motherboard handle memory timing  for the amount of memory over 3.9 GB?</p>

Insipid8
06-26-2007, 02:19 AM
Yes, fix the memory leak please Sony. For the others in this thread, yes there is an issue.  See the sticky thread at the top of this board titled "<a href="http://forums.station.sony.com/eq2/posts/list.m?topic_id=364955" target="_blank" rel="nofollow"> Issue Tracking: "Application ran out of memory while requesting..."</a>

Melod
06-26-2007, 09:04 AM
<cite>Insipid8 wrote:</cite><blockquote>Yes, fix the memory leak please Sony. For the others in this thread, yes there is an issue.  See the sticky thread at the top of this board titled "<a href="http://forums.station.sony.com/eq2/posts/list.m?topic_id=364955" target="_blank" rel="nofollow"> Issue Tracking: "Application ran out of memory while requesting..."</a> </blockquote> I don't think anyone is doubting the issue, it is just that lots of us have never seen it or known anyone that has had the issue.  This indicates that there is probably some commonality between those that do.  However, seeing as there is another thread looking for the commonality I guess we don't need to discuss it here.

Modabi
07-11-2007, 10:56 AM
I dont crash , but i do run 3 gigs of memory and i have to refresh my memory constantly while playing .. eq takes it down to under 200 mb, so there are leaks causeing the game to use up all the memory. I run it on my wife's laptop which has 1 gig and it still drops under 200 .. seems liek it doesn't want you to run with any extra memory

Shinkc
07-14-2007, 05:05 PM
<p>Probably hitting the 2GB limit for applicaiton space in the Windows x86 world.  Supreme Commander hits this limit all the time in big games - I bet EQ2 would too with a raid and high graphics settings.  See this Anandtech article for background.  Switching to x64 should make things better, but not many developers are even aware this limit exists it seems.</p><p><a href="http://www.anandtech.com/gadgets/showdoc.aspx?i=3034" target="_blank" rel="nofollow">http://www.anandtech.com/gadgets/sh...doc.aspx?i=3034</a></p>

Spiffycow
07-15-2007, 04:32 AM
been playing this game for 2 years on the exact same computer.. I haven't changed the hardware at all. nothing runs in the background... and I've gotten the crash 4 times in the past week. idk... I'd think it was my [Removed for Content] computer but I've never gotten it before. :

Tethias
07-15-2007, 05:35 AM
<cite>Wingrider01 wrote:</cite><blockquote><cite>Tethias wrote:</cite><blockquote>This is no joke, and it's very frustrating. I can't run EQ on the highest settings with my hardware, which is pretty much state of the art, because of this bug. 3.733 GHz Core 2 Duo x6800 (original clock 2.93 ghz - this is a rock solid, stable overclock 24/7 with every stress test known) 2 8800 GTX in SLI (680i) 6 GB of RAM at DDR2-800 I have to run at High texture settings. Set to Extreme = Crash within 10 minutes in QH. On a raid? Have to turn it down to Low or crash within 30 minutes. </blockquote><p> 6gb of ram?</p><p>1. what motherboard</p><p>2. what bios revision</p><p>3. 32/64 bit OS? which OS?</p><p>4. if 32 bit OS do you have all the settings in the OS to allow it to handle it correct? If so how do you have them set? If 64 bit do you have the settings in there and what are they?</p><p>5. how does your motherboard handle memory timing  for the amount of memory over 3.9 GB?</p></blockquote> 6 GB of RAM, yep. 2 2 GB sticks and 2 1 GB sticks EVGA 680i Bios revision P28 (latest publicly available) 64-bit Ultimate Vista, 32-bit Windows XP dual boot. In 32-bit it works just fine. I never get the crash now with the latest WHQL 32-bit drivers (only 2.5 gb of mem visible). In Vista, it's a disaster at anything above High textures. Handles timing fine (even if conservative). Memory is stable. I work for a microprocessor design team so I know how to put machines together <img src="/smilies/8a80c6485cd926be453217d59a84a888.gif" border="0" alt="SMILEY" />

willnotuse
07-15-2007, 09:05 AM
More than likely this one is caused by a buggy video driver.  You stated it runs fine under Windows XP but not under Vista 64.  Most are aware that drivers on the Vista 64 side are lacking worse than even Vista 32.

The-Plethora
07-16-2007, 06:17 AM
Regular crash in Qeynos harbor for me. I run custom high quality settings with 4GB of ram.

Tethias
07-16-2007, 03:40 PM
<cite>willnotuse wrote:</cite><blockquote>More than likely this one is caused by a buggy video driver.  You stated it runs fine under Windows XP but not under Vista 64.  Most are aware that drivers on the Vista 64 side are lacking worse than even Vista 32. </blockquote> The difference being, SOE has a lot more pull with nvidia in getting their drivers fixed than I do - if that is indeed the case. I'm well aware of the shoddy quality of Vista's drivers, but here's an interesting data point: In Vista I can dual box EQ2 with ease (given 2 sep copies, and I don't go to max/max/max texture settings). In XP I can't without crashing.

mikrog
10-16-2007, 04:53 PM
<p>not a UI problem, it is a game issue, that the game is designed to run in 32bit, which automatically limits it to 2gb memory, but in a 64bit system, the computer will attempt to let it run with as much memory as you have to spare, therefore a conflict erupts.</p><p>SoE just not dealing with the problem, as it only affects 64bit environments, and I am guessing that is not enough peeps for them to care about</p>

Wingrider01
10-16-2007, 06:27 PM
<cite>mikrog wrote:</cite><blockquote><p>not a UI problem, it is a game issue, that the game is designed to run in 32bit, which automatically limits it to 2gb memory, but in a 64bit system, the computer will attempt to let it run with as much memory as you have to spare, therefore a conflict erupts.</p><p>SoE just not dealing with the problem, as it only affects 64bit environments, and I am guessing that is not enough peeps for them to care about</p></blockquote>There is a stickied post that discusses this issue, the issue occurs with 32 or 64 bit's OS's, mainly Vista but it can and does occur on XP-SP2