My shadows keep dissapearing!

[Piechocki219]

<p>My graphics card is only a ATI Radeon x1500 but there is very little choppy gameplay on it even at high quality, but about every hour the screen turns black and the shadows dissapear even though the options say it's on.</p><p>I also have an AMD Athlon 64 dual core processor</p><p>1 gb ram</p><p>2.00 ghz cpu</p>

[Piechocki219]

hopeless, iknow, nevermind

[Tebos]

:thumbup<img src="/smilies/69934afc394145350659cd7add244ca9.gif" border="0" alt="SMILEY" />iechocki219 wrote: <blockquote>hopeless, iknow, nevermind</blockquote> <img src="/smilies/e8a506dc4ad763aca51bec4ca7dc8560.gif" border="0" alt="SMILEY" />

[TSR-GlennM]

i'd suggest that try to set affinity of the processors for the game.                  To set affinity of the processor follow these steps: 1.  Start The  launchpad. (but do not hit play) 2.  Bring up the task manager (alt-ctrl-del) 3.  Find the eq2 job in the "processes" tab. 4.  Right click the process and select "Set Affinity" 5.  Deselect either (doesn't matter which one) of the cores and hit ok. 6.  Close task manager and hit play on the launchpad.                      Also make sure that the driver version for the ATI Radeon x1500 is <a href="http://ati.amd.com/support/driver.html" target="_blank" rel="nofollow">Catalyst 6.5 (6698).</a>                          This is how to uninstall the driver for video card: 1. Click start, then control panel, click on system (if you don't see system on the left switch it to classic view) 2. When you in system click on the hardware tab and then click on device manager. 3. Once in device manager click on Display adapters. 4. Right click on your video card and click on properties. 5. Once in there click on the tab that says driver. Click on Uninstall.   Once your current driver is uninstalled please install the driver you have downloaded.                       In case the issue still persists please post your systeminformation as specified on the <a href="http://forums.station.sony.com/eq2/posts/list.m?topic_id=353617" target="_blank" rel="nofollow">link.</a>

[ch3cksix]

<cite>Piechocki219 wrote:</cite><blockquote><p>My graphics card is only a ATI Radeon x1500 but there is very little choppy gameplay on it even at high quality, but about every hour the screen turns black and the shadows dissapear even though the options say it's on.</p><p>I also have an AMD Athlon 64 dual core processor</p><p>1 gb ram</p><p>2.00 ghz cpu</p></blockquote><p> I'm having the exact same problem.  Here are my specs:</p><p>------------------ System Information ------------------ Time of this report: 6/24/2007, 19:43:07        Machine name: LONP-PC    Operating System: Windows VistaTM Ultimate (6.0, Build 6000) (6000.vista_rtm.061101-2205)            Language: English (Regional Setting: English) System Manufacturer: System manufacturer        System Model: System Product Name                BIOS: Phoenix - AwardBIOS v6.00PG           Processor: Intel(R) Core(TM)2 CPU          6600  @ 2.40GHz (2 CPUs), ~2.4GHz              Memory: 3326MB RAM           Page File: 923MB used, 5905MB available         Windows Dir: C:Windows     DirectX Version: DirectX 10 DX Setup Parameters: Not found      DxDiag Version: 6.00.6000.16386 32bit Unicode </p><p>--------------- Display Devices ---------------         Card name: NVIDIA GeForce 8800 GTX      Manufacturer: NVIDIA         Chip type: GeForce 8800 GTX          DAC type: Integrated RAMDAC        Device Key: EnumPCIVEN_10DE&DEV_0191&SUBSYS_227B19F1&REV_A2    Display Memory: 1499 MB  Dedicated Memory: 732 MB     Shared Memory: 766 MB      Current Mode: 1680 x 1050 (32 bit) (60Hz)           Monitor: SyncMaster 226BW(Digital)       Driver Name: nvd3dum.dll,nvwgf2um.dll    Driver Version: 7.15.0011.5824 (English)       DDI Version: 9Ex Driver Attributes: Final Retail  Driver Date/Size: 4/26/2007 19:17:00, 4669440 bytes       WHQL Logo'd: Yes   WHQL Date Stamp: Device Identifier: {D7B71E3E-42D1-11CF-816C-700202C2CA35}         Vendor ID: 0x10DE         Device ID: 0x0191         SubSys ID: 0x227B19F1       Revision ID: 0x00A2       Revision ID: 0x00A2       Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_B ModeWMV9_B ModeVC1_A ModeWMV9_A  Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive                    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch                    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY                    {B338D50D-A64A-4790-AC01-475B64252A78}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch                    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive                    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch                    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY                    {B338D50D-A64A-4790-AC01-475B64252A78}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch                    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive                    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch                    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY                    {B338D50D-A64A-4790-AC01-475B64252A78}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch                    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive                    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch                    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY                    {B338D50D-A64A-4790-AC01-475B64252A78}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch                    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                    {B338D50D-A64A-4790-AC01-475B64252A78}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                    {B338D50D-A64A-4790-AC01-475B64252A78}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                    {B338D50D-A64A-4790-AC01-475B64252A78}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                    {B338D50D-A64A-4790-AC01-475B64252A78}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                    {B338D50D-A64A-4790-AC01-475B64252A78}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=                    {B338D50D-A64A-4790-AC01-475B64252A78}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=      DDraw Status: Enabled        D3D Status: Enabled        AGP Status: Enabled </p>

[Lhyn]

i have this bug with all type of videocards (ATI 9800pro, ATI x800xl, ATI x1800xt, NVIDIA 8800gtx) and all type of cpu’s (Athlon XP, Athlon 64, Core2Duo). when i play with my girlfriend the shadows disappear at the same time on two different computers. sometimes after an hour, sometimes after 10 minutes <img src="/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY" /> but our screens don`t turn black. the shadows only disappear from one second to another. please fix this. the hardware to play with shadows becomes cheaper and cheaper and more people will be able to play with shadows in the future... the other thread about this issue isclosed for some reason <img src="/smilies/1069449046bcd664c21db15b1dfedaee.gif" border="0" alt="SMILEY" /> <a href="http://forums.station.sony.com/eq2/posts/list.m?topic_id=354329" target="_blank" rel="nofollow">http://forums.station.sony.com/eq2/...topic_id=354329</a>

[ch3cksix]

<cite>Lhyn wrote:</cite><blockquote>i have this bug with all type of videocards (ATI 9800pro, ATI x800xl, ATI x1800xt, NVIDIA 8800gtx) and all type of cpu’s (Athlon XP, Athlon 64, Core2Duo). when i play with my girlfriend the shadows disappear at the same time on two different computers. sometimes after an hour, sometimes after 10 minutes <img src="/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY" /> but our screens don`t turn black. the shadows only disappear from one second to another. please fix this. the hardware to play with shadows becomes cheaper and cheaper and more people will be able to play with shadows in the future... the other thread about this issue isclosed for some reason <img src="/smilies/1069449046bcd664c21db15b1dfedaee.gif" border="0" alt="SMILEY" /> <a href="http://forums.station.sony.com/eq2/posts/list.m?topic_id=354329" target="_blank" rel="nofollow">http://forums.station.sony.com/eq2/...topic_id=354329</a> </blockquote><p> I read the link above and the CSR's (after denying the problem even exists) said the coders are working on it.  But...after reading alot of other posts on the tech forum does any one think the EQ2 has a problem with the following:</p><p>1) Mutli-core processors</p><p>and or </p><p>2) NVidia 8800 GTX video cards?</p><p>Just wondering...</p>

[adolf102]

I had the same issues on AMD Opteron (single core) with NVIDIA 7900GT Code 2 Duo (Dual core) with NVIDIA 7900GT Core 2 Duo (Dual core) with NVIDIA 8800GTS all above behaved exactly the same that is shadows were disappearing. In same circumstances as TerminalDogmaCS described in mentioned thread. So doesn't seem this bug is related to 8800 or Dual/single core processors. Maybe you guys who care to get this problem fixed can use new Help->Petition system from in game, and feedback request to get shadows fixed? This and forums is all we can do to get coders look into this I think. I wish you all and my self good luck with getting shadows working <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /> Edit: Oh the other topic is closed? Without any official comment. Even as for reason of closing? Hehe can someone answer why? IMO it had valuable informations that could help to fix shadows bug. One would think it would be good to keep such informations in one place.

[Tebos]

<cite>adolf102 wrote:</cite><blockquote>I had the same issues on AMD Opteron (single core) with NVIDIA 7900GT Code 2 Duo (Dual core) with NVIDIA 7900GT Core 2 Duo (Dual core) with NVIDIA 8800GTS all above behaved exactly the same that is shadows were disappearing. In same circumstances as TerminalDogmaCS described in mentioned thread. So doesn't seem this bug is related to 8800 or Dual/single core processors. Maybe you guys who care to get this problem fixed can use new Help->Petition system from in game, and feedback request to get shadows fixed? This and forums is all we can do to get coders look into this I think. I wish you all and my self good luck with getting shadows working <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /> </blockquote><p>The in-game help while using /petition or even /bug are solely used for in-game mechanics and social issue's. Of the two, /bug command would apply to this type of issue some-what, as the coders look at those tickets. In the end, the coders have been aware of this issue for some time now, which affects some people with certain computer configurations.</p><p>Of course, you can continue aggitating the coders in reminding them of something they are already fully aware of...but that's your call!!</p>

[ch3cksix]

<p>Just me....and..my...shadow....</p><p>were wondering about this fix and hoping for an ETA <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /></p>

[Beaon]

<p>I hate to resurrect a dead post but after x number of years this is still an issue and I have yet to hear any official response.</p><p>Is it driver related through ati?</p>