Splitpaw bug

[Bhaji]

The post boxes are not clickable, the brokers won't sell and chat channels can't be joined. Needs fixing ASAP.

[Jagged Halo]

got the same trouble if you try to use the mail box you stuffed soing anything else untill you zone the odd thing is one of my toons can access the mail and is not having any problems the same with my wifes account on her pc also no chat channles at all abd can not loot broker is screwed friends list missing us this just a SP problem

[Jagged Halo]

splitpae stll screwed up with chat channles and mail

[Kirstie]

<p>We're looking into this now.</p><p>- Kirstie</p>

[Jagged Halo]

<cite>Kirstie wrote:</cite><blockquote><p>We're looking into this now.</p><p>- Kirstie</p></blockquote>thanx for the info <img src="/smilies/283a16da79f3aa23fe1025c96295f04f.gif" border="0" alt="SMILEY" />

[Kirstie]

<p>We have identified the problem and are about to resolve it very shortly.  All the affected woulds should be getting a broadcast in game to let them know when they are being fixed.</p><p> We are hoping to have all the servers that have been affected fixed by 11:45AM PDT and apologize for the inconvenience caused.</p><p> Our hope is that this will get fixed without any server downtime.</p><p> - Kirstie</p>

[sundrop]

Kirstie Nektulus server can not use mailboxes.

[Carvium]

<cite>Kirstie wrote:</cite><blockquote><p>We have identified the problem and are about to resolve it very shortly.  All the affected woulds should be getting a broadcast in game to let them know when they are being fixed.</p><p> We are hoping to have all the servers that have been affected fixed by 11:45AM PDT and apologize for the inconvenience caused.</p><p> Our hope is that this will get fixed without any server downtime.</p><p> - Kirstie</p></blockquote> Erm ok any new time frame then?? kirstie?

[Jagged Halo]

<cite>Kirstie wrote:</cite><blockquote><p>We have identified the problem and are about to resolve it very shortly.  All the affected woulds should be getting a broadcast in game to let them know when they are being fixed.</p><p> We are hoping to have all the servers that have been affected fixed by 11:45AM PDT and apologize for the inconvenience caused.</p><p> Our hope is that this will get fixed without any server downtime.</p><p> - Kirstie</p></blockquote> Any update on when this might get sorted it has made it almost inposible to get a roup and my spell upgrades are stuck in the post

[Kirstie]

<p>It appears there is a separate issue affecting Splitpaw than the other US servers this morning.  As soon as I have an eta I will let you know lickety-split.</p><p> Again I apologize for the inconvenience I know this is causing and we are working on it right now.</p><p> - K</p>

[Jagged Halo]

<cite>Kirstie wrote:</cite><blockquote><p>It appears there is a separate issue affecting Splitpaw than the other US servers this morning.  As soon as I have an eta I will let you know lickety-split.</p><p> Again I apologize for the inconvenience I know this is causing and we are working on it right now.</p><p> - K</p></blockquote>thanx for the update very much appreciated

[Dragoneyes]

<p>Any more new on when the bug will be fixed getting annoying that we cant access our mail and bit of pain without the chat channels for getting grps ect</p><p>Ixoa</p>

[Piquet75]

<p>Pretty pleeease fix this Sony. <img src="/smilies/c30b4198e0907b23b8246bdd52aa1c3c.gif" border="0" alt="SMILEY" /></p>

[Jagged Halo]

it is still all messed up this morning any new ETA on a fix

[Fornast]

Is there any further update on this - I'm hoping this will be fixed when I log in tonight!

[inxion]

Hello, this is quite annoying not to have mailbox access. Please fix this asap..!!! Im surprised to see so tiny thread about that bug.

[azraphaels]

has this been fixed yet? I am at work but hope all will be well by pm gmt as it is raid night !!!

[Piquet75]

<cite>azraphaels wrote:</cite><blockquote>has this been fixed yet? I am at work but hope all will be well by pm gmt as it is raid night !!!</blockquote> No, still broken <img src="/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY" />

[XAvengerX]

<p>Its the old - "Lets pretend its not happening, and maybe no one will notice while we fix it, and take our time over it too."</p><p>Well its been like this on Butcherblock since around 6pm UK time YESTERDAY, and logging on this afternoon it is still the same.</p><p>No items can be retrieved from mail.</p><p>Im not really sure what could have caused this issue, and why anyone Customer Rep on these boards has said so little about it. <img src="/smilies/2e207fad049d4d292f60607f80f05768.gif" border="0" alt="SMILEY" /></p>

[Ageegard]

<p>any updates.. Splitpaw server still seems to have broken mailboxes and chat channels</p><p>andy</p>

[Verrie77]

I have a Master that was on the way to my Coercer when this problem started. I sure hope it wont be lost or ill be very mad. It would be a loss of a good master and 8 plat.

[teh comedyrouge]

Just petition if you lost it.  You'll get it back since its a verifiable bug.

[Carvium]

i know it was being looked into last night but come on this is stupid it's 2 days this has been like this now no one can group no one can arrange PU raids. I know that the problem is different to the problem with other servers but we should have been updated in the least or told what the problem was so we would have a good idea of how long it would take.

[Aan'azyroth]

Game hangs on "logging into zone server" while trying to log an alt, can't login anymore. Launchpad says "operation timed out" after i enter my pwd. Trying 10x to get past that, works, i select the character i want to play, and the game starts loading. Right before logging in the toon, i get a msg "invalid username/password". After trying for 20 mins, i could finally log in. First thing i see after logging in, is a /tell from a plat seller. Looks like they'd better bring the server down, and do some major bug sweeping...

[Hannalynn]

the only thing amiss for me are chat channels. mailboxes are working fine for me, I can send and recieve. No trouble logging in, logging out, char switching, klp. As I said, chat channels are the only issue =/

[Jagged Halo]

<cite>Hannalynn wrote:</cite><blockquote>the only thing amiss for me are chat channels. mailboxes are working fine for me, I can send and recieve. No trouble logging in, logging out, char switching, klp. As I said, chat channels are the only issue =/ </blockquote> The main box bug is a little odd my oldert toon made not long after release is fine with maul the rest are not

[Jagged Halo]

MOTD is sating this wont be fixes untill we get a patch tomorrow morning on splitpaw which is diapointing as it means another evening of no grouping of pick up raids

[christmascracker]

Jagged Halo wrote: <blockquote>MOTD is sating this wont be fixes yptill we get a patch tomorrow morning on splitpaw </blockquote>So it is - thanks for pointing that out, I usually forget to look there <img src="/smilies/2786c5c8e1a8be796fb2f726cca5a0fe.gif" border="0" alt="SMILEY" />

[Pikard]

<p>MY GOD Sony, can your customer service get any worse? ALL lvl chat channels are down for two days and not a word posted about an ETA or an apology, The game as it is, is almost unplayable since people cant find groups. </p><p>I hope this isnt some scheme to force us into using the new LFG system and splipaw is your experimental subject.</p><p>Give us some updates ASAP!! Try to remember WE ARE YOUR CUSTOMERS</p><p>Greg</p>

[Krelor]

Gungnir@Splitpaw wrote: <blockquote>Game hangs on "logging into zone server" while trying to log an alt, can't login anymore. Launchpad says "operation timed out" after i enter my pwd. Trying 10x to get past that, works, i select the character i want to play, and the game starts loading. Right before logging in the toon, i get a msg "invalid username/password". After trying for 20 mins, i could finally log in. <b>First thing i see after logging in, is a /tell from a plat seller. </b> Looks like they'd better bring the server down, and do some major bug sweeping... </blockquote> That's becoming tiresome now. I used to get 2 or 3 a week but yesterday had around 7 in just one evening. I hope there's *something* that can be done about that kind of thing.

[inxion]

Anybody tried chat/mail this morning - is it working?

[Valena]

<p>Both channels and mail are back up and running on Splitpaw this morning.</p><p>Spam is still rampant ..</p>

[Verrie77]

<p><b>Yup !</b></p><p><b>Its up and working again...and my master wasnt lost in the progress...thankyou very much SOE ! <img src="/smilies/e8a506dc4ad763aca51bec4ca7dc8560.gif" border="0" alt="SMILEY" /></b></p>

[inxion]

Yay <img src="/smilies/8a80c6485cd926be453217d59a84a888.gif" border="0" alt="SMILEY" /> *does some Elvis moves*

[mamasan]

Thank you, SOE. Had this been WoW I bet it wouldnt have been fixed until next wednesday, at best. Try that poss and see how long they take to fix bugs, its usually months, even if its a class breaking bug. Theres no way they would bring a server down to fix anything. SOE on the other hand are quick on fixes and apply them very quickly.

[Nakaru-Nitepaw]

A few of my guildies had some trouble receiving guild mail yesterday so i either assume it was before this was fixed or its still continuing. I received the mail but i deleted it after reading it so I'm not much help to them lol...

[Ageegard]

<p>Problem has resurfaced on Splitpaw server (Grimwell has announcement of this problem existing on "Guk" )</p><p>Can this be brought to the attention of techie's to fix</p><p>andygee51 </p>

[Thunderthyze]

I think it's more widespread now mate. Runnyeye definately affected too.

[Ageegard]

<p>you'd think they'd send a broadcast or something to advise of the problem (and the /cancel_mail cmd to release the lock on mailbox so you can once again click on broker/banker etc)</p><p>andygee51</p>

[Raveling]

<p>On top of that the friend list seems to be broken too.</p><p> Some characters can use the mailbox, some cannot. Weird. Chat seems to be broken for all my characters, but chat was fine a few hours ago.</p>

[Birn]

Definatly affected Runnyeye aswell. Mailboxes, friends list, ignore list etc etc.

[Ageegard]

<p>Just checked and splitpaw mailboxes still broken (grimwell announement says they sould be fixed-at least on the servers he's listed-splitpaw not listed in his list)</p><p>andygee51</p>