View Full Version : EQ2 Players May Release
SOE-Jabru
05-22-2007, 07:51 PM
<p>We are currently in the process of updating for a fairly substantial release. This release will include support for Game Update 35, and a number of bugfixes on the front end and the back. Overall performance for the site has improved over the last few releases, and this release should again increase the responsiveness of the site. In addition, we have taken care of a majority of the known issues in this release.</p><p> Release Notes: </p><ol><li>Support for the Arasai and Game Update 35. </li><li>International Users should no longer intermittently see a 500 error when trying to view an Article. </li><li>International Users whose locale is not localized will default to English, instead of displaying an empty site. </li><li>Players with Discoveries from Inactive Servers should no longer see errors. </li><li>Level Histories for character that leveled on Inactive Servers should no longer see errors. </li><li>Permissions can once again be set for Guild Members in addition to Public. </li><li>Guild Search should now correctly show your Guild Alignment. </li><li>Guild Search should now correctly show your LFM Status. </li><li>Guild Search for Alignment or LFM Status should now return accurate results. </li><li>Signature Discoveries should no longer be inverted. </li><li>People from Kelethin will no longer pretend to be from Qeynos. </li><li>Browsing through the News and Archives should now be a lot easier. </li><li>Characters should no longer occasionally see a broken image instead of their Signature. </li><li>Guilds with Custom Websites should no longer display N/A on the Guild Profile or Leaderboards. </li><li>Pagination for Item/Spell Searches should no longer intermittently cause the results to disappear. </li><li>"Jump to Page" is once again behaving nicely. </li><li>Substantial improvements to Leaderboards performance and appearance. </li><li>Performance enhancements all through the site, no more ridiculous load times. </li><li>Lots of improvements to Localization throughout the site. </li><li>Tons of art fixes throughout the site. </li></ol><p>As part of the fix for City Alignment we are now getting that information from a different place. This information will populate as you log in to the game, so if for some reason you are not showing up as the correct alignment (or with no alignment) log the character in and play for a bit, you will get updated.</p><p> As always, we look forward to your feedback.</p>
SOE-Jabru
05-22-2007, 07:51 PM
<p>Known Issues:</p><ol><li>Most Status Leaderboard shows guild level, not guild status. </li><li>Some links to the My Leaderboards section do not maintain character Id. </li><li>Character Skills are off in several ways, particularly Tradeskills. </li><li>Secondary Tradeskills do not update when you switch.</li><li>Most Master Abilities leaderboard returns no results.</li><li>Guild Profile shows Total and Average Arena Kills as 0, even if untrue.</li><li>The Rares Harvested rankings do not match the various leaderboards. </li><li>Some peoples Achievement Totals are adding up to imposible numbers.</li><li>Total Status Earned Ranking for your Server by your Class is incorrect.</li><li>Sorting on Arena Champions leaderboards removes Arena relevant stats.</li><li>Arena Stats on Characer Profiles has numbers underneath the Pet Names.</li><li>Double spaces in the Guild Website Article Editor ocasionally creates an Â.</li><li><strike>The Level History is showing an error for people from merged servers. </strike><b><span style="color: #6600ff">Should be Resolved.</span></b></li><li><strike>Localization issues from some locales prevent page from loading.</strike> <b><span style="color: #6600ff">Should be Resolved.</span></b></li><li><strike>Fae show as Qeynos faction.</strike> <b><span style="color: #6600ff">Should be Resolved.</span></b></li><li><strike>Guild Search always shows LFM as True and Alignment as Exile.</strike> <b><span style="color: #6600ff">Should be Resolved.</span></b></li><li><strike>Game-Wide and Server-Wide Discoveries are switched in Signatures, and may be switched in other places.</strike> <b><span style="color: #6600ff">Should be Resolved.</span></b></li><li><strike>Servers which don't exist anymore show up as "No row" errors in Level History and Item Discoveries.</strike> <b><span style="color: #6600ff">Should be Resolved.</span></b></li><li><strike>Some EOF Factions Missing.</strike> <b><span style="color: #6600ff">Should be Resolved.</span></b></li></ol><p>We are considering the following enhancement requests for future patches:</p><ol><li>Achievements currently only shows Kingdom of Sky achievements.</li><li>Guild Roster should allow sorting by level. </li><li>Guild Roster should include "By Tradeskill Class". </li><li>Character Id in Guild XML roster. </li><li>Internal Guild Rankings. </li><li>Display the Value of Item Discoveries on the Guild Profile page, in addition to the rank.</li><li>"Most Recipes" Leaderboard</li></ol>
Raetsel
05-22-2007, 08:30 PM
Hi Jabru, I would be happy if the eq2players team would consider adding a "most recipes" leaderboard as a feature request <img src="/smilies/8a80c6485cd926be453217d59a84a888.gif" border="0" alt="SMILEY" />
MDKUK
05-24-2007, 03:52 PM
What about the chat with your guild function, you always manage to skirt around this problem... its not localised to a few users, quite a lot of users are finding it difficult and mostly not available to use... what about an update on that or would you like to just ignore the issue?
Thunderthyze
05-25-2007, 09:28 AM
<p>OK....the May release thread finally is released on err.....22nd May. Nice.</p><p>May I second the motion requesting information on the guild chat problems? Can you tell us where you are with it? Have you isolated the problem? Are you able to let us know whether or not you actually give a [Removed for Content]?</p><p>The stuff listed in your OP was pretty much all cosmetic. How about making an area of the site, that doesn't work AT ALL for many people, work...just a little bit?</p><p>Losing the will to live here...</p>
Kaalenarc
05-28-2007, 10:11 AM
<p><span style="color: #ffff00">Id like to request something - I dont know if its on anyone's radar - or if I am the only one it matters for but I would really like to see the return of the "joined guild on" column that shows the date people joined the guild. </span></p><p><span style="color: #ffff00">Yes, I know the info is available in game, but you cannot filter by it. We used to have this feature. Any chance of us getting it back? </span></p>
Lantis
05-28-2007, 11:32 AM
Kaalenarc@Antonia Bayle wrote: <blockquote><p><span style="color: #ffff00">Id like to request something - I dont know if its on anyone's radar - or if I am the only one it matters for but I would really like to see the return of the "joined guild on" column that shows the date people joined the guild. </span></p><p><span style="color: #ffff00">Yes, I know the info is available in game, but you cannot filter by it. We used to have this feature. Any chance of us getting it back? </span></p></blockquote>The info is currently available from either the XML or CSV feed. RosterMaster (both StandAlone and the Dragonfly versions) is able to retrieve and display it, but I don't think there's another way to view it straight from the EQ2Players' website at the moment.
Isabelz
05-28-2007, 02:44 PM
<cite>SOE-Jabru wrote:</cite><blockquote><p>Known Issues:</p><ol><li><strike>The Rares Harvested rankings do not match the various leaderboards. </strike><b><span style="color: #6600ff">Should be Resolved.</span></b></li></ol><p>We are considering the following enhancement requests for future patches:</p><ol><li>Internal Guild Rankings. </li></ol> </blockquote> I do not believe the Rares Harvested rankings issue has been resolved. To reproduce the problem, follow these steps: 1. Login to EQ2Players. 2. Go to Leaderboards. 3. Under "Custom leaderboards", select Guk, Swashbucker, and Most rares harvested. 4. Find Janthia (at the time of this writing, she is #39 with 214 rares). 5. Now look at her stats: <a href="http://eq2players.station.sony.com/characters/character_rankings.vm?characterId=125589101" target="_blank" rel="nofollow">http://eq2players.station.sony.com/...terId=125589101</a> The 217 rares matches the 3 rares that I harvested on May 27th plus the 214 shown on the leaderboard (I will refrain from pointing out the issue with that). However, the Guk/Swashbuckler ranking is #499 (from the rankings page). Furthermore, I find it extremely difficult to believe she ranks #606,614th worldwide. As for the "enhancement request" of internal guild rankings, whatever happened to "no lost functionality"? I want this feature back already. <img src="/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY" />
SOE-Jabru
05-29-2007, 03:43 PM
<cite>Isabelz wrote:</cite><blockquote>I do not believe the Rares Harvested rankings issue has been resolved. To reproduce the problem, follow these steps: 1. Login to EQ2Players. 2. Go to Leaderboards. 3. Under "Custom leaderboards", select Guk, Swashbucker, and Most rares harvested. 4. Find Janthia (at the time of this writing, she is #39 with 214 rares). 5. Now look at her stats: <a href="http://eq2players.station.sony.com/characters/character_rankings.vm?characterId=125589101" target="_blank" rel="nofollow">http://eq2players.station.sony.com/...terId=125589101</a> The 217 rares matches the 3 rares that I harvested on May 27th plus the 214 shown on the leaderboard (I will refrain from pointing out the issue with that). However, the Guk/Swashbuckler ranking is #499 (from the rankings page). Furthermore, I find it extremely difficult to believe she ranks #606,614th worldwide. As for the "enhancement request" of internal guild rankings, whatever happened to "no lost functionality"? I want this feature back already. <img src="/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY" /> </blockquote><p>I have passed along the steps to our QA group. Something definitely does not match there.</p><p> As far as the Guild Rankings, they are definitely on the roadmap. However, our current goal is to resolve the known issues and fix the current features, before introducing any new ones. </p>
SOE-Jabru
05-29-2007, 04:06 PM
Holymoly@Runnyeye wrote: <blockquote><p>May I second the motion requesting information on the guild chat problems? Can you tell us where you are with it? Have you isolated the problem? Are you able to let us know whether or not you actually give a [I cannot control my vocabulary]?</p><p>The stuff listed in your OP was pretty much all cosmetic. How about making an area of the site, that doesn't work AT ALL for many people, work...just a little bit?</p><p>Losing the will to live here...</p></blockquote><p> I have answered this question a few times, but I will answer again in hopes of cutting down on the number of threads and posts that 2 people start about this. Because you ask again, doesnt mean my answer changes. </p><p>Currently, Guild Chat is not functional for some people. These people are a small group, but they are understandably very vocal that this is not working for them. At this time, we do not know why you cannot use Guild Chat. We are still investigating, but you can be fairly confident that once we find the resolution you will see a very large bold entry letting you know.</p><p>Please try to update your flash to the newest version. Please use Internet Explorer. If you are seeing a specific error, please include that error when reporting an issue.</p>
Arweena69
05-29-2007, 06:09 PM
not sure this will help, but for the guild chat function it worked for me before I server transfered and now every time I use it I get a 'warning: [408-2] Server Error: During login'. hope this helps you track down at least part of the problem. <img src="/smilies/283a16da79f3aa23fe1025c96295f04f.gif" border="0" alt="SMILEY" />
Thunderthyze
05-30-2007, 03:37 AM
<cite>SOE-Jabru wrote:</cite><blockquote>I have answered this question a few times, but I will answer again in hopes of cutting down on the number of threads and posts that 2 people start about this. Because you ask again, doesnt mean my answer changes. <p>Currently, Guild Chat is not functional for some people. These people are a small group, but they are understandably very vocal that this is not working for them. At this time, we do not know why you cannot use Guild Chat. We are still investigating, but you can be fairly confident that once we find the resolution you will see a very large bold entry letting you know.</p><p>Please try to update your flash to the newest version. Please use Internet Explorer. If you are seeing a specific error, please include that error when reporting an issue.</p></blockquote><p>Jabru, I HAVE posted the error screens in previous threads:</p><p><a href="http://forums.station.sony.com/eq2/posts/list.m?topic_id=352333" target="_blank" rel="nofollow">http://forums.station.sony.com/eq2/...topic_id=352333</a></p><p>In addition I tried sending you a PM with the details last week. Both MDKUK and myself have offered access to our PCs for you to try and isolate the issue. The two of us are NOT the only members of the "vocal minority" and we feel aggrieved that we are being criticised for bringing the fact to your attention when you don't even acknowledge the problem on your "known issues" list.</p><p>Be assured that we are both running with completely up to date software, I recently changed my pc and the guild chat issues problem remained the same that I have been experiencing for <b><u>15 months now</u></b>.</p><p>Sorry you are irritated by our continual posts, but try to imagine how WE feel?</p>
Seagoat
06-03-2007, 12:27 PM
<p>A bug's been discovered that crops up when posting articles on a SOE-hosted guild website that contain multiple spaces (such as a double-space between sentences, which is an extremely common typing practice).</p><p>Read more about it here: <a href="http://forums.station.sony.com/eq2/posts/list.m?topic_id=365051" target="_blank" rel="nofollow">http://forums.station.sony.com/eq2/...topic_id=365051</a></p>
MDKUK
06-07-2007, 04:59 AM
Any update on the guild web chat function?
Thunderthyze
06-12-2007, 09:33 AM
<tumbleweed blows across screen>
Hellswrath
06-12-2007, 05:00 PM
<cite>Seagoat wrote:</cite><blockquote><p>A bug's been discovered that crops up when posting articles on a SOE-hosted guild website that contain multiple spaces (such as a double-space between sentences, which is an extremely common typing practice).</p><p>Read more about it here: <a href="http://forums.station.sony.com/eq2/posts/list.m?topic_id=365051" target="_blank" rel="nofollow">http://forums.station.sony.com/eq2/...topic_id=365051</a></p></blockquote> Guh, SG. That bug has been around for ages. I had thought they already fixed it as I hadn't seen a post about it in a very long while. Definitely a fix needed on the list.
Hellswrath
06-12-2007, 06:42 PM
<p>Glad to see you responding again, Jabru, and thanks for adding some of the things I posted on to the list. <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /> </p><p>However, there are a few things that I posted as errors that were neither commented on, nor added to the list. Please take a look over these and respond when you can. Great job on a lot of fixes in the last update.</p><p>Old errors that I have already posted on, but have not been addressed or carried over from old thread:</p><ul><li> Textual view of achievements still returns incorrect numbers on Spent Points and EXP to Next Point. (I know I don't have 106 spent points! Also, I am not the only one seeing this discrepancy.) Graphical view displays correctly.</li><li>My artisan level history and rank still do not show up for levels prior to 22. I am NOT from a merged server, so that is not the issue. (Not sure if I should be sending you a PM about this instead.)</li><li>The Total Status Earned ranking on the Character Ranking page (not the leaderboards) for individual classes on your server is just plain wrong. My ranking displays 189 when it is actually 5. I have searched other members of my guild and they display the same issue. The leaderboards are correct, but the character rankings page on an individual's character profile does not match.</li><li>The Arena Champions leaderboards have an option to sort it by server and level. However, as soon as you do so, the leaderboards remove any reference to the original purpose of the leaderboard ranking (which means unless you consider alphabetical order a ranking system, then it breaks the leaderboard). It instead displays Name, Server, race, class, and level. It removes all of the arena fields. This happens for both server sorting and level sorting. Also, once sorted, you cannot fix it by sorting again for all levels and worldwide, as this returns no search results. Hence, sorting feature is completely broken. This is true for all 4 arena champions leaderboards.</li><li>There are some meaningless strings underneath each pet name on the Arena Stats section of the Character Profile.</li></ul><p>New Errors (or new ways of having the same kind of error):</p><ul><li>The guild website section doesn't show ANY websites now on the leaderboards. (But you are right that it isn't showing N/A for guilds with custom domains anymore :wink<img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /></li></ul><p>Suggestions or requests:</p><ul><li>First and foremost: Internal Guild Rankings. I know you have said that it will definitely be added. I also see that you just referred to it as a "new feature". This is not a new feature. It has been a constantly used feature since near game launch. It is actually the "lost functionality" which was specifically stated we would not face after the revamp of EQ2Players. I know that you probably meant "a feature which is currently not on the site" instead of a "new feature". However, the subtlety in word choice is easy to mistake to people who are expecting backpedaling or more delays on the return of this feature.</li><li>Can we add the number of wins vs total number of games played in the Arena Stats page on our character profiles? Or at least just total number of wins? There is currently no place either in game or on the site where you can find this out. I know the game keeps track of this number because there are rewards associated with it, so it shouldn't be hard to add it. Besides, it's not always about your # of kills in the arena if your team always wins. <img src="/smilies/8a80c6485cd926be453217d59a84a888.gif" border="0" alt="SMILEY" /></li></ul>
Thunderthyze
06-13-2007, 12:49 PM
........and Guild Webchat! <img src="/smilies/8a80c6485cd926be453217d59a84a888.gif" border="0" alt="SMILEY" />
Hellswrath
06-14-2007, 07:03 AM
Holymoly@Runnyeye wrote: <blockquote>........and Guild Webchat! <img src="/smilies/8a80c6485cd926be453217d59a84a888.gif" border="0" alt="SMILEY" /></blockquote> I never really post about the guild webchat, Holy. You keep that one covered rather thoroughly! <img src="/smilies/8a80c6485cd926be453217d59a84a888.gif" border="0" alt="SMILEY" />
SOE-Jabru
06-14-2007, 03:01 PM
<p><i>Textual view of achievements still returns incorrect numbers on Spent Points and EXP to Next Point. (I know I don't have 106 spent points! Also, I am not the only one seeing this discrepancy.) Graphical view displays correctly.</i></p><p>This looks to be an issue with some of the data we have on achievements. Will add this one to the list and pass it along to QA.</p><p><i>My artisan level history and rank still do not show up for levels prior to 22. I am NOT from a merged server, so that is not the issue. (Not sure if I should be sending you a PM about this instead.)</i></p><p>This doesnt seem to be a systemic issue. I dont think that we have all the records for Tradeskill history from very early in the games release - which may be the cause for this. Will send it along for investigation, but I suspect that the reason these records dont show is we dont have the data for it.</p><p><i>The Total Status Earned ranking on the Character Ranking page (not the leaderboards) for individual classes on your server is just plain wrong. My ranking displays 189 when it is actually 5. I have searched other members of my guild and they display the same issue. The leaderboards are correct, but the character rankings page on an individual's character profile does not match.</i></p><p><i>The Arena Champions leaderboards have an option to sort it by server and level. However, as soon as you do so, the leaderboards remove any reference to the original purpose of the leaderboard ranking (which means unless you consider alphabetical order a ranking system, then it breaks the leaderboard). It instead displays Name, Server, race, class, and level. It removes all of the arena fields. This happens for both server sorting and level sorting. Also, once sorted, you cannot fix it by sorting again for all levels and worldwide, as this returns no search results. Hence, sorting feature is completely broken. This is true for all 4 arena champions leaderboards.</i></p><p><i>There are some meaningless strings underneath each pet name on the Arena Stats section of the Character Profile.</i></p><p>There is definitely something off there. Will add these.</p><p><i>The guild website section doesn't show ANY websites now on the leaderboards. (But you are right that it isn't showing N/A for guilds with custom domains anymore :wink<img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /></i></p><p>This one doesnt seem to be true - <a href="http://eq2players.station.sony.com/leaderboards/guildLeaderboardReport.action?report=most_members" target="_blank" rel="nofollow">http://eq2players.station.sony.com/...rt=most_members</a> - tons of guild websites. Is there a specific one which you are looking at that doesnt show it?</p>
Hellswrath
06-14-2007, 03:52 PM
<cite>SOE-Jabru wrote:</cite><blockquote><p><i>My artisan level history and rank still do not show up for levels prior to 22. I am NOT from a merged server, so that is not the issue. (Not sure if I should be sending you a PM about this instead.)</i></p><p>This doesnt seem to be a systemic issue. I dont think that we have all the records for Tradeskill history from very early in the games release - which may be the cause for this. Will send it along for investigation, but I suspect that the reason these records dont show is we dont have the data for it.</p><p><i>The guild website section doesn't show ANY websites now on the leaderboards. (But you are right that it isn't showing N/A for guilds with custom domains anymore :wink<img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /></i></p><p>This one doesnt seem to be true - <a href="http://eq2players.station.sony.com/leaderboards/guildLeaderboardReport.action?report=most_members" target="_blank" rel="nofollow">http://eq2players.station.sony.com/...rt=most_members</a> - tons of guild websites. Is there a specific one which you are looking at that doesnt show it?</p></blockquote><p> Thank you for the response. <img src="/smilies/283a16da79f3aa23fe1025c96295f04f.gif" border="0" alt="SMILEY" /></p><p>In regards to artisan level, I'll do a little more digging, as I recall seeing the level history of someone who leveled their tradeskill around the same time I did. However, I can understand if there are no records this early time in the game for tradeskilling.</p><p>As for the website category on the guild leaderboards, I took a closer look after reading your post. We were both right. lol. The guild leaderboards display a guild's website in the Website category until you filter the results out for a particular server. Also, once you have filtered the results for a single server, returning the filter to worldwide does not cause the websites to display again.</p><p>Thanks again for keeping the lines open, Jabru.</p>
Thunderthyze
06-19-2007, 09:37 AM
<p>According to MY calendar it is more than half way through June......so why are we still stultifying in the "May Release" thread?</p><p>If there isn't enough to report on to warrant a June thread could I ask in the meantime if anything is happening concerning the web chat issue reported elsewhere?</p>
MDKUK
06-21-2007, 12:44 PM
Holymoly@Runnyeye wrote: <blockquote><p>According to MY calendar it is more than half way through June......so why are we still stultifying in the "May Release" thread?</p><p>If there isn't enough to report on to warrant a June thread could I ask in the meantime if anything is happening concerning the web chat issue reported elsewhere?</p></blockquote> Moly Moly Moly ... you really do make me laugh,so much it hurts sometimes <img src="/smilies/69934afc394145350659cd7add244ca9.gif" border="0" alt="SMILEY" /> ooo beetter keep my head down in the trenches here don't want to get hit by another SOEjabru ban stick for opening my mouth and utter immortal words like"have you fixed it" ( bit like the kids saying " are we there yet?"
Thunderthyze
06-22-2007, 06:52 AM
Hellswrath@Blackburrow wrote: <blockquote><p>Thanks again for keeping the lines open, Jabru.</p></blockquote><p> Not wishing to cause offense here, but...Really!?</p><p>Seems to me that Jabru (as SOE's sole apparent presence on this forum) is quite prepared to appear in order to accept the plaudits for all the things that ARE attended to, but is utterly unwilling to discuss issues for which they appear to have absolutely NO answer.</p><p>Every now and then he will stamp down on myself or MDKUK for trying to keep the web chat debate alive but just keeps alluding that it is a known issue without giving ANY information on the apparently UNSURMOUNTABLE problem they have in rectifying it.</p><p>I don't enjoy playing the part of a broken record but having the same problem for over 15 months (and this is NOT an isolated problem) without ANY indication of if/when it is EVER going to be fixed is unacceptable. </p><p>That SOE has its own priorities, without being badgered by its customers, is obvious and this is personified by the guild web chat debácle, as well as the fact that I am posting this in the "May Release" thread even though it is 22nd June! Clearly this forum is of VERY low priority to both Jabru personally and SOE in general.</p>
Hellswrath
06-22-2007, 03:25 PM
<p>Moly, I'm not disagreeing with you. I'm just thrilled that I'm finally seeing some response again from Jabru about bugs that I posted about. Not to mention a reply more than once a month (or more than a month <img src="/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY" /> ) like it has been in the past. I would be even more thrilled to see this kept up.</p><p>As for the guild chat bit, I don't think you are going to get an answer other than the previous one anytime soon. However, that doesn't mean I think you should stop posting about it. I think you should find other people with the same issue and have them post the info about their comp setup like you already have. I'd love to see this fixed for everyone. If you decide to go this route, let me know, and I'll poll my guild and friends to help.</p><p>In regards to the thread title. . . lol. I'll settle for regular response from Jabru over a properly titled thread. As long as we keep getting that, I'll keep looking for issues and hoping for my mythical internal guild rankings (you aren't the only one with issues that should have been resolved already that aren't. AKA lost functionality). I'm guessing that he is just waiting till July and will skip June altogether.</p>
Thunderthyze
06-22-2007, 06:26 PM
<p>Tbh Hells there's only me and MDKUK that are left after over a year. The smart money left and discontinued their subscription months ago. Personally I think that is what SOE want....for the problem to quietly go away so that they are left with those for whom the thing works and for everyone else to just stop complaining.</p><p>Me? I suppose I am just too stupid to follow the crowd and would prefer to see this functionality returned to me. Oh and btw MDKUK and I have passed on so much info in the way of pm's and have received NO response whatsoever.</p><p>/shrug</p>
MDKUK
06-25-2007, 08:14 AM
ok for all who want a [I cannot control my vocabulary] good laugh. I submitted a support ticket a few months back heres a copy of it.... the most recent post was me asking Any response? Also the ticket was closed by SOE as below! without even responding to me! very good CS! NOT Date Closed 05/30/2007 05:40 PM Status Solved Customer (********* soe) 05/29/2007 01:04 AM Any response? Customer (******** soe) 05/25/2007 12:37 AM Real Name - Station Name= ********* - Character Name= Chakine - Guild Name= The Conclave - Server= Runnyeye - Was your server merged with another server, if so did the issues occur before or after the merger? Also what were the servers?= NO - Forum Handle= ******* - Birthdate= ******** - Address with Zip/Postal Code=***************************** Response (TSR-Sean N.) 05/24/2007 12:01 PM Hello Alan, In order to assist you further with your Station Players issue, we will need for you to provide the following information for security purposes and to try to duplicate any issues that you are having. Please only list the account(s) that is having the issue. We thank you in advance for your cooperation. - Real Name - Station Name - Character Name - Guild Name - Server - Was your server merged with another server, if so did the issues occur before or after the merger? Also what were the servers? - Forum Handle - Birthdate - Address with Zip/Postal Code - We will need to change your password so we can duplicate the issue. Do you give us permission to do so? You will be emailed the new password. ( Required to log into the site and view the issue at hand. Make sure you do not give us you password, we can change it on this end. ) - Are you the person that created the guild, a leader in the guild or have full rights to modify the website? - Who is the leader of the guild or the guild creator? - The first four and last four digits of the card on file. (required to make any changes to the account and to verify that you are the account holder). - Please provide the exact steps you took to get to your issue including any links relevant to the problem at hand. This will enable us to process your request more efficiently. <b> </b>
MDKUK
06-25-2007, 08:20 AM
Oh and here is another extract from the everlasting gobstopper I like to call Chat with your Guild! ROFL, he managed to reproduce my issue! (Great were getting somewhere), and he is escalating the information (ummmmm) then and here is where I think its the best bit, I will set the status of this incident to Solved! O.M.F.G you have got to be kidding me! I can only assume they must have a ticket system on which they are watched upon by there superiors for unsolved tickets!) <img src="http://i24.photobucket.com/albums/c45/stevovarl/Capture-4.jpg" border="0">
Thunderthyze
06-28-2007, 03:11 AM
<p>ZOMFG!!! [Removed for Content]??</p><p>7.10am GMT.....Thursday (28th June 2007)</p><p> Web chat IS WORKING!!!</p><p>Speak softly now children and cross your fingers this is not just a blip!</p><p><img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /><img src="/smilies/385970365b8ed7503b4294502a458efa.gif" border="0" alt="SMILEY" /><img src="/smilies/283a16da79f3aa23fe1025c96295f04f.gif" border="0" alt="SMILEY" /><img src="/smilies/49869fe8223507d7223db3451e5321aa.gif" border="0" alt="SMILEY" /></p>
Hellswrath
06-28-2007, 09:17 AM
Grats Holy, MDKUK! Hope everything keeps working. <img src="/smilies/283a16da79f3aa23fe1025c96295f04f.gif" border="0" alt="SMILEY" />
Hellswrath
07-03-2007, 03:00 PM
<p>Ooooo. Jabru is on! lol. Incoming update? New release thread?</p><p>The anticipation is killing me.</p>
Hellswrath
07-09-2007, 07:31 PM
<p>Guess not.</p><p>We could really use an update Jabru. Maybe even some fixes. Pretty please?</p>
Gninja3
07-13-2007, 06:46 PM
We are working on getting things taken care of as time permits, in the meantime keep posting about things you see that are wrong, need changed, or are just plain broke. Make sure when you do post a problem be as detailed as possible so we can try to recreate your problems and get them documented properly. Steps to reproduce or links to items that display a problem are a must when trying to track down issues and get them turned around as quickly as possible. If you don't feel comfortable posting a detailed message feel free to send me a PM as well. As a side note we will never ask for your password so please don't include that. In Regards to EQ2Players Guild chat there was a problem only affecting 2 servers thus when we went to recreate the problem in our test environment it worked fine. We found the issue and which servers it was affecting and corrected the problem so hopefully its all working now *crosses fingers* if you see any problems with the functionality let me know.
Hellswrath
07-14-2007, 03:18 PM
<p>Thanks Gninja, will do.</p><p>Speaking of, Kizaxia found an error on the Profile tab of the Character page. There is a spot for a bio screenshot that has an empty silhouette in place of a screenshot as if you can upload a screen shot to go there. There is also an upload spot for a bio image under the admin tab, on the manage images screen. However, despite having this set properly before the revamp of EQ2Players, I still have that empty silhouette. I have also never seen a character who has a screen shot displayed in that slot. Also, there is no other spot where that uploaded bio image might be displayed.</p><p>Thanks again to Kizaxia on the find.</p>
Isabelz
07-14-2007, 11:22 PM
<cite>Isabelz wrote:</cite><blockquote><cite>SOE-Jabru wrote:</cite><blockquote><p>Known Issues:</p><ol><li><strike>The Rares Harvested rankings do not match the various leaderboards. </strike><b><span style="color: #6600ff">Should be Resolved.</span></b></li></ol><p>We are considering the following enhancement requests for future patches:</p><ol><li>Internal Guild Rankings. </li></ol> </blockquote> As for the "enhancement request" of internal guild rankings, whatever happened to "no lost functionality"? I want this feature back already. <img src="/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY" /> </blockquote> Just wanted to post an update on the rares harvested not matching the various leaderboards. I checked this with my main Janthia on Guk and I see it is fixed. In fact, I noticed pretty much every ranking (highest melee, highest HO, etc.) on server AND worldwide saw an adjustment. The fact that the adjustments were all in Janthia's favor certainly doesn't hurt. <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /> Just to double check, I went through and compared my numbers with the rankings on custom leaderboards and every last one of them appears to be in agreement. Way to go SOE! Gratz on the guild chat thing too (even if I don't care about that particular feature). Those needle and haystack issues are the most annoying thing to track down and no one is happy during the time it takes to find the problem. Let's keep the updates/fixes rolling. <fingers orientation="crossed">internal guild rankings</fingers> P.S. I sure wish I could figure out how to preview my post before I post it. Anyone got a sticky to which to refer me?
Frankrizzo Jerkyboy
08-07-2007, 10:43 PM
<p>It's August.</p>
Almeric_CoS
10-10-2007, 07:11 PM
<p>Hey um...was May really the last update to EQ2 Players?</p><p>I can't believe I'm still paying for this. Need to correct that.</p>
SOE-Jabru
10-12-2007, 07:20 PM
<p>Just wanted to post a quick note here. We have actually been doing small one-off style updates since the last release, but the larger release which we have been working on has ended up seeing delays because of the support stuff.</p><p>Our next release will be around the time Rise of Kunark comes out, and I think that many of you will be happy with some of the new feature additions and the tons and tons of bugfixes. When we get closer to the actual release, I will put up more details about what is coming. I just wanted to drop an update here and let you know that it is coming soon (with no TM).</p>
Hellswrath
10-31-2007, 04:15 PM
As we approach the release of RoK, this seems to be a good time to ask a question. Is the release going to be timed <i>with</i> RoK like it was last time, or will it be a few days before?I only ask because one of the worst parts of the revamp was that everything was broken right when it would have been most useful: expansion time.That and I think most people will be more focused on playing the expansion than on testing the new features for bugs. Since the site seems to rely a great deal on player support for bug testing, it may be a good idea to release a couple days before RoK so that you have some community support.I don't know what the plans are, obviously, so I'm just wondering/suggesting.
SOE-Jabru
11-12-2007, 09:25 PM
Please continue discussion about the EQ2 Players site on the <a href="http://forums.station.sony.com/eq2/posts/list.m?start=0&topic_id=392089" rel="nofollow" target="_blank">new thread</a>.
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