Key consumption issue

[beam89]

<p>Hi,</p><p>I'm trying to add to my account a 90-days prepaid game card that I bought today and I keep getting these messages everytime I enter it  ;</p><p><blockquote>This is not a valid account key.</blockquote></p><p>What can be done about it? : /</p>

[Melchiah]

<p>You're adding it to the "Enter Registration Key" page by mistake, it seems like.</p><p><a href="https://secure.station.sony.com/eq2/accounts/station/Details.m" target="_blank" rel="nofollow">https://secure.station.sony.com/eq2...ation/Details.m</a></p><p>Click "Edit Subscription," then select "Game Card" on the next page.</p>

[beam89]

<p>Yeah I went the way you said first...then I've been in the ''Edit Subscription'' section...enter the numbers...</p><p>First time I had this message:</p><blockquote>This is not a valid game card.</blockquote><p>And now I get...</p><blockquote>This game card already registered.</blockquote><p>: / Those this mean I just *lost my 90 prepaid days?</p>

[TSR-GarethC]

You will want to call us at 858-537-0898 or contact our e-mail or chat support at <a href="http://support.station.sony.com." target="_blank" rel="nofollow">http://support.station.sony.com.</a> Provide them with the game card and your station names. We'll let you know what happened to that time and if we can do anything.

[beam89]

<p>What is the email? I'm trying to go on chat...I get on a page that says;</p><blockquote><p><b>HTTP Status 404 - /index.vm</b></p><hr /><p><b>type</b> Status report</p><p><b>message</b> <u>/index.vm</u></p><p><b>description</b> <u>The requested resource (/index.vm) is not available.</u></p><hr /><p><b>Apache Tomcat/5.5.9</b></p></blockquote><p>And I'm definitly not calling in the U.S.A! ah</p><p>EDIT:</p><p>NVM found it.</p><p>EDIT2:</p><p><blockquote></p><p><b>HTTP Status 404 - /emailupdate/$redirectUrl</b></p><hr /><p><b>type</b> Status report</p><p><b>message</b> <u>/emailupdate/$redirectUrl</u></p><p><b>description</b> <u>The requested resource (/emailupdate/$redirectUrl) is not available.</u></p><hr /><p><b>Apache Tomcat/5.5.9</b></p><p><b></blockquote></b></p><p>got to a page saying this trying to go by the email page...</p>

[beam89]

<p>Is there an email adresse where I can send the issue? ( i.e billing&account@whateverdotcom ? )</p>

[TSR-GarethC]

Sent you a PM just now.

[beam89]

Answered ( sorry if it took some time, was playing <img src="/smilies/49869fe8223507d7223db3451e5321aa.gif" border="0" alt="SMILEY" />  )

[beam89]

<blockquote> Next Subscription Plan:SOE Game Card - 90 day<p></blockquote></p><p><img src="/smilies/0320a00cb4bb5629ab9fc2bc1fcc4e9e.gif" border="0" alt="SMILEY" /> problem solved I guess.</p>