CaedesSoul
04-30-2007, 05:18 PM
<p>Since the new patch I can't play the game, the graphics lag out from the start, for example the login screen where you pick your person runs at about 1 frame per minute! It staggers / freezes etc. What happen and how do I change it I don't want to reinstall it all.</p><p>Caedes</p>
TSR-JasonC
04-30-2007, 06:13 PM
I haven't seen anything that changed recently in the game that would even begin to cause this type of issue. In order to help track down what might have caused this, I'd like to get the information regarding your computer's configuration and the configuration of the game. This information may be gathered using the steps from this thread: <a href="http://forums.station.sony.com/eq2/posts/list.m?topic_id=353617" target="_blank" rel="nofollow"> *** Read before posting ***</a>
CaedesSoul
05-01-2007, 09:16 AM
<p>------------------ System Information ------------------ Time of this report: 5/1/2007, 13:08:57 Machine name: CATALINA Operating System: Windows VistaTM Ultimate (6.0, Build 6000) (6000.vista_rtm.061101-2205) Language: English (Regional Setting: English) System Manufacturer: System manufacturer System Model: System Product Name BIOS: Phoenix - AwardBIOS v6.00PG Processor: Intel(R) Core(TM)2 CPU X6800 @ 2.93GHz (2 CPUs), ~2.9GHz Memory: 2046MB RAM Page File: 901MB used, 3425MB available Windows Dir: C:Windows DirectX Version: DirectX 10 DX Setup Parameters: Not found DxDiag Version: 6.00.6000.16386 32bit Unicode</p><p>------------ DxDiag Notes ------------ Display Tab 1: No problems found. Sound Tab 1: The file ctaud2k.sys is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer. Sound Tab 2: The file ctaud2k.sys is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer. Sound Tab 3: No problems found. Input Tab: No problems found.</p><p>-------------------- DirectX Debug Levels -------------------- Direct3D: 0/4 (retail) DirectDraw: 0/4 (retail) DirectInput: 0/5 (retail) DirectMusic: 0/5 (retail) DirectPlay: 0/9 (retail) DirectSound: 0/5 (retail) DirectShow: 0/6 (retail)</p><p>--------------- Display Devices --------------- Card name: NVIDIA GeForce 8800 GTX Manufacturer: NVIDIA Chip type: GeForce 8800 GTX DAC type: Integrated RAMDAC Device Key: EnumPCIVEN_10DE&DEV_0191&SUBSYS_227B19F1&REV_A2 Display Memory: 1499 MB Dedicated Memory: 732 MB Shared Memory: 766 MB Current Mode: 1680 x 1050 (32 bit) (60Hz) Monitor: Generic PnP Monitor Driver Name: nvd3dum.dll,nvwgf2um.dll Driver Version: 7.15.0011.5818 (English) DDI Version: 9Ex Driver Attributes: Final Retail Driver Date/Size: 4/12/2007 17:07:00, 4669440 bytes WHQL Logo'd: Yes WHQL Date Stamp: Device Identifier: {D7B71E3E-42D1-11CF-FB6C-700202C2CA35} Vendor ID: 0x10DE Device ID: 0x0191 SubSys ID: 0x227B19F1 Revision ID: 0x00A2 Revision ID: 0x00A2 Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_B ModeWMV9_B ModeVC1_A ModeWMV9_A Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {B338D50D-A64A-4790-AC01-475B64252A78}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {B338D50D-A64A-4790-AC01-475B64252A78}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {B338D50D-A64A-4790-AC01-475B64252A78}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {B338D50D-A64A-4790-AC01-475B64252A78}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {B338D50D-A64A-4790-AC01-475B64252A78}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {B338D50D-A64A-4790-AC01-475B64252A78}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {B338D50D-A64A-4790-AC01-475B64252A78}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {B338D50D-A64A-4790-AC01-475B64252A78}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {B338D50D-A64A-4790-AC01-475B64252A78}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {B338D50D-A64A-4790-AC01-475B64252A78}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= DDraw Status: Enabled D3D Status: Enabled AGP Status: Enabled</p><p>------------- Sound Devices ------------- Description: Speakers (Creative SB X-Fi) Default Sound Playback: Yes Default Voice Playback: Yes Hardware ID: PCIVEN_1102&DEV_0005&SUBSYS_00221102&REV_00 Manufacturer ID: 1 Product ID: 100 Type: WDM Driver Name: ctaud2k.sys Driver Version: 6.00.0001.1261 (English) Driver Attributes: Final Retail WHQL Logo'd: No Date and Size: 12/19/2006 13:04:30, 520248 bytes Other Files: Driver Provider: Creative HW Accel Level: Basic Cap Flags: 0xF1F Min/Max Sample Rate: 100, 200000 Static/Strm HW Mix Bufs: 1, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: No, No I3DL2(tm) Listen/Src: No, No Sensaura(tm) ZoomFX(tm): No</p>
CaedesSoul
05-01-2007, 09:17 AM
<p>I've tried chaging the game setting to the lowest setting but it still does it.</p><p>The crashlog:</p><p>SOEBuild=4050L SOEVersionString=2007/4/28 18:22:15</p><p>EVERQUEST2 CRASH LOG</p><p>================================================== ================================================ Unhandled exception EXCEPTION_ACCESS_VIOLATION at 0x6B6E6942 Application was trying to read from 0x6B6E6942 Region Begins At: 0x6B6E6000 Region Ends At: 0x6DED0000 Region Size Is: 0x027EA000 bytes Memory Protection: PAGE_NOACCESS (00000001) Memory State: MEM_FREE Memory Type: Free Game Data:</p><p> SOEBuild: SOEBuild=4050L SOEVersionString: SOEVersionString=2007/4/28 18:22:15 Time at crash: Mon Apr 30 21:14:36 2007 Login Server: none Performance: 5 Game Uptime: 685 seconds Game Was Shutting Down: true Position last frame: -124.68, 59.82, -890.29 Zone name: ZoneScene::onOpen Time in Zone: 540 seconds Previous Zone name: <None></p><p>Thread Data:</p><p> Primary Thread Id: 4044 Current Thread Id: 4044 Current Thread Priority: 0</p><p>Memory:</p><p> Load: 36% Total physical: 2145320960 Free physical: 1356603392 Total pagefile: 4294967295 Free pagefile: 3561820160 Total virtual: 2147352576 Free virtual: 1730236416</p><p>Memory Manager:</p><p> Allocations: 792 Bytes Allocated: 29413872 Max Allocations: 78356 Max Bytes Allocated: 172664640 System Memory Allocated (MB): 168 Limit: 1024 Number of Allocate Calls: 109795 Number of Free Calls: 109003</p><p>Registers:</p><p> EAX 0x00CC01DC EBX 0x03112210 ECX 0x00000000 EDX 0x00000001 ESI 0x03112210 EDI 0x00000690 GS 0x00000000 FS 0x0000003B ES 0x00000023 DS 0x00000023 EBP 0x00000000 ESP 0x00000008 EIP 0x00000000 FLAGS 0x00010202 CS 0x0000001B SS 0x00000023</p><p>FPU Registers:</p><p> CW 0xFFFF027F SW 0xFFFF4033 TW 0xFFFFFFFF</p><p>FPU Rounding Mode: Nearest</p><p>Call Stack:</p><p>Frame 0: Invalid stack frame: Can't be read End of Call Stack</p><p>Stack Scan:</p><p> 0x00000008: Invalid stack data: Can't be read End of Stack Scan</p><p> Copy of platformstats.txt</p><p>END OF LOG </p><p> EQ2 recent file:</p><p>cl_version_recent 16 cl_username xxxx cl_autoplay_world Kithicor epilepsy_warning_seen true eu_merge_seen true cl_picked_configuration true chat_autoswitch_chat_type true cl_maximized false cl_screenwidth_windowed 1676 cl_screenheight_windowed 1026 r_performance 7 last_selected_char_id 544159 r_performance 7 cl_screenwidth 1680 cl_screenheight 1050 cl_screenrefresh 59 cl_refresh_sync true cl_triple_buffer true o_max_farplane 650.000000 r_fast_layer_min_distance 25.000000 letterbox_frame_visible false cl_textureshrink 1 cl_charactertextureshrink 1 splash_particles_enabled true r_drawocean_quality 3 r_particle_priority 2 r_point_particle_near_plane -1.000000 r_point_particle_max_size 0.400000 r_light_priority 1 r_max_torches 2 r_max_lights 5 r_max_spec_lights 2 r_light_bump_max_distance 10.000000 r_min_dir_ambient_intensity 0.300000 r_shadows_torch false r_shadows_characters false r_shadows_keep false cl_lod_scale 1.028000 r_ec_max_lod0 4 r_ec_max_lod1 25 r_min_anim_update_rate 0.100000 r_anim_update_start 0.030000 r_initial_point_weight 0.850000 r_particle_cloth false r_flora true sound_provider Dolby surround speakers Headphones music_volume 0.000000 combat_music_volume 0.000000 voice_volume 1.000000 max_active_sounds 24 r_target_mouse_over_glow 0.000000</p><p>I think that is all of it.</p><p>CaedesSoul</p>
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