PvP Merge & Character Transfer FAQ [Archive] - EQ2 Forum Archive @ EQ2Wire

sprogn

04-24-2007, 04:26 AM

In the following statement in the FAQ: What happens to my characters if I have hit the maximum number of characters per account for both regions? For our friends in Europe being merged into Venekor, this is a very real question to consider. It is also quite possible that people already on Venekor could be asking the same question and worrying over characters they made in Europe. To address this concern, the dev team is making a special exception for characters incoming to Venekor. Characters created before April 1st, 2007 on Venekor, or any of the EU servers merging into Venekor will be grandfathered and not counted toward the normal six character maximum. For each such character you have, your maximum number of character slots will be increase by 1, to a maximum of 12 character slots. Characters transferred into Venekor from other servers during the week of free character transfers will not be granted this exemption as they were not forced to merge by the process. Am I to understand that Station Access players will also benefit from this? I have 8-9 chars on Europe and 10 on Nagafen?Does this increase remain for those going from Venekor to Nagafen?For example, will I receive my 8 characters on Venekor, be able to merge 4 of them to Naggy giving me 14 on Naggy and 4 on Venekor?

SibsLynx

04-24-2007, 08:08 AM

Is the ruleset the same for transfering to Vox as it is for transfering to Bazaar ( no coin, no trade items only, everything is worth 2c)?

Moltove

04-24-2007, 10:55 AM

I would also like to know how to perform the server switch and account switch. Also, I have an inactive character on an inactive account. I'd like to get him on my main account. Do I have to have a subscription up on both accounts, or can I just provide the needed information? And also, does the extended character slots go for all server transfers, or just the affected PvP one?

ArivenGemini

04-24-2007, 11:13 AM

<cite>masterstorm wrote:</cite><blockquote>" <li>After the merge any vendor items in your house will need to be re-placed in your new homes. </li><li>You can use your house vault for storage. The items in your vault will maintain their association with your character. </li><li>As a Vendor <ul><li>As noted above, your vendor house items will need to be placed again when you get to your new home. "</li></ul></li>In regard to the paragraph above from the FAQ, I may be missing something simple, but. You say re-place items into Vendor slots. From where ?? If your Vault is full and your Vendor slots are too.... where will all the stuff go ??Please let me know if i should just make space in Vault to take all Vendor items.</blockquote> The way I am interpreting this is that vendor sales crates and displays will need to be replaced in your house.. i.e. open the vendor window via sales board, right click on displays.. select place.

Limoj

04-24-2007, 11:17 AM

Awesome stuff! Pvp is going to get a boost!

blurryfast

04-24-2007, 11:24 AM

Ariven I'm hoping you are right, make it much simpler thank to everyone at SoE responsible for this happening

Wilin

04-24-2007, 11:25 AM

Hey Grim, the FAQ is missing something under Naming conflicts.What happens when more than 2 characters from different servers have the same name? Your FAQ only accounts for 2 identical names. One will keep their name and the other will have an 'x' appended. But what about the third or fourth identical name? You can't have 3 characters with just an 'x' appended because then you would still have identical names on Venekor. Maybe you could use the stated rules to determine ranking but the third will have an 'xx' and the fourth an 'xxx'? Whatever you decide, it's not explained in the FAQ. (I don't think)

Iseabeil

04-24-2007, 01:39 PM

Under 'In Your Home' on the PvP part, it says: <li>All items in your homes will be inherited by the homes owner during the merge. If you have alts or friends as trustees to your home, have them pick up their items before the merge begins. </li>It doesnt say anythin about that part tho on the other server move list, will same rules apply or will it work differently? And if the same rules do apply, does this also work on no-trade items that other characters placed, for example the deity rewards from the quest before EoF launched?

Mystfit

04-24-2007, 01:46 PM

**Can I transfer my characters between accounts? Yes, during the week of free transfers you will be able to move your character to a new account provided that you own the source and destination accounts. **What about within the family? I have two accounts, my hubby has one. One of the characters on my account should really go to him we just never did anything about it. Would we be able to take advantage of this offer?

Geothe

04-24-2007, 01:51 PM

i have a feeling that is fine, as long as they are billed to the same credit card. pretty sure what they are meaning with that line is they dont what characters being "sold" on the side and then transfered free to an entirely different persons' account.I know i am going to be taking advantage of this situation by creating a new account, transfering 4 characters, and then cancelling my station access. since the monthly price will be the same and i'll get 2 extra character slots out of the deal. hehe

FiveFootStep

04-24-2007, 02:06 PM

YAY! I'm excited!

Binford

04-24-2007, 02:08 PM

Maybe I missed it but, How do we go about setting up for Transfers (between severs and accounts). Or will this exact information be posted at the beginning of the transfer period?

Grimwell

04-24-2007, 02:40 PM

I grabbed as many questions as I could identify to answer. I'll make another pass at that tomorrow, but here is what we have for today to provide some clarity: Q: How??? If someone wants to transfer where would they go, what would they do to start the process etc. A: Visit the 'Character Services' page ( <a href="http://eq2players.station.sony.com/cs/index.vm" target="_blank" rel="nofollow">http://eq2players.station.sony.com/cs/index.vm</a> ) and click on "Character Transfer Service" - during the free transfer phase, the cost is being set to zero. Other services offered will not be altered in price. Q: Would this mean, ruleset as in PVP and PVE, or you cannot transfer from PVE to PVE-RP (ie Nektulos to AB)? A: The "RP" designation on a server is not considered a 'ruleset' so you can transfer in and out of RP servers provided the other rulesets that apply match. Q: Will there be an option in the future to move a character from PVE to PVP (or visa versa)? A: No. PvE and PvP character records are markedly different than each other. While every answer given about a MMO has a built in expiration date (you can never say never), this is very unlikely to ever happen. Q: You say re-place items into Vendor slots. From where ?? If your Vault is full and your Vendor slots are too.... where will all the stuff go ?? A: They will be there in your house waiting for you. You just need to pick them up and put them back down to revalidate ownership. Q: Am I to understand that Station Access players will also benefit from this? I have 8-9 chars on Europe and 10 on Nagafen? A: Station Access players will benefit from the cap being raised to 12 as well. This does mean that players could find themselves in a situation where they have more than 12 characters on the US server set after their European characters are merged into Venekor. If that happens to you, any characters above and beyond the 12th will no longer be visible and accessible to your account. You will still have the option of transferring character to another account you own for free if you wish to preserve them all. Q: Does this increase remain for those going from Venekor to Nagafen? A: Only characters on Venekor, created before April 1st, will count toward the raised cap. If you have six characters on Nagafen, and end up with six more on Venekor, you will be fine because the six on Nagafen count toward your regular account limit, and the six on Venekor will be grandfathered under the exception cap. Q: For example, will I receive my 8 characters on Venekor, be able to merge 4 of them to Naggy giving me 14 on Naggy and 4 on Venekor? A: No. Only the characters on Venekor qualify for the exception. If you move them to a new server, the code exception to account status will no longer apply. Q: Is the ruleset the same for transfering to Vox as it is for transfering to Bazaar ( no coin, no trade items only, everything is worth 2c)? A: The rules for transferring to Vox are actually unchanged by this event. It has the standard rules for transfer to an Exchange server, with the added rule that only PvP characters can be brought in. Q: What happens when more than 2 characters from different servers have the same name? A: The names will be appended to ensure that each becomes unique. Q: While I'm not doing it, I thought someone stated that you couldn't do account to account transfers during this period previously, was this changed (or am I misreading that?) A: It was stated that this would not happen initially -- this was changed for the benefit of people who do have more than one account. You sill can't transfer to accounts you don't own. Q: What about within the family? I have two accounts, my hubby has one. One of the characters on my account should really go to him we just never did anything about it. Would we be able to take advantage of this offer? A: The transfer service attempts to validate ownership of both accounts by the same person. If moving between a husband and wife in the same family does not work, please contact CS when this starts to see if they can help. Please note that these answers are subject to revision and dev clarification should I have confused the message in any way during it's delivery.

ZUES

04-24-2007, 02:44 PM

Very cool guys. I think this more than makes up for any "time" issues people had about this taking place. I might even consider a server transfer. : )

Roald

04-24-2007, 02:58 PM

I know this is pretty much a long shot but...Could you please make it possible for the people on Vox who have NEVER used SE to be able to transfer?I and literally tons of people who play on Vox wouldn't mind being striped of gear/money just for the chance to not see our characters rot, along with over a year of hard work. Although its hard to admit it, Vox really is dying, with more and more people moving to naggy everyday. I reckon the population atm is worse than when the EU servers started asking for Xfers.I never have and never will use SE service, and ,although SoE might not want to admit it, there are countless sites selling plat/accounts for ALL servers. Please don't penalise me for a service i would have to change countries to use!

Nuhus

04-24-2007, 02:58 PM

This will be free? Can I transfer my characters between accounts? Yes, during the week of free transfers you will be able to move your character to a new account provided that you own the source and destination accounts.

PeaSy1

04-24-2007, 04:28 PM

It doesnt make sence to why i cant transfer off of vox. Be it a SE server money is still earned the same way on others its not like it comes outa thin air just people can give up the money to others for a price. Im so sick of vox but i have too much time in to reroll. I dont like fighting the same handfull of people over and over. As Roald said i would have no problem being stripped of my gear and such just to move from this dying server.

Tyndaleon

04-24-2007, 05:22 PM

<cite>Grimwell wrote:</cite><blockquote>Q: Am I to understand that Station Access players will also benefit from this? I have 8-9 chars on Europe and 10 on Nagafen? A: Station Access players will benefit from the cap being raised to 12 as well. This does mean that players could find themselves in a situation where they have more than 12 characters on the US server set after their European characters are merged into Venekor. If that happens to you, any characters above and beyond the 12th will no longer be visible and accessible to your account. You will still have the option of transferring character to another account you own for free if you wish to preserve them all. </blockquote> Just for clarification, are you saying that all Station Access subscribers are now getting 12 total character slots instead of 10 whether they're part of this merge/move process or not?

Rijacki

04-24-2007, 05:33 PM

In a standard server move a couple months ago, I not only had to pick up the vendor boxes from the floor of my house and mark everything not for sale, I also had to remove them from the broker window (I had wanted to use them for space during the move), has that been changed? Can containers still remain in the broker interface (not placed and nothing for sale) while moving? or Does one have to use only personal inventory, non-shared bank, and vault space for everything?

Grimwell

04-24-2007, 05:44 PM

<cite>Tyndaleon wrote:</cite><blockquote>Just for clarification, are you saying that all Station Access subscribers are now getting 12 total character slots instead of 10 whether they're part of this merge/move process or not? </blockquote> No. Only people who are affected by the merge are going to have their character cap bumped up to 12. Even in that case, it's only if the characters are bumping to Venekor as a part of the merge that they will get an exception clause. If you have characters on any other server, you won't see any change in the number that you can have. If you send them all to Venekor after the merge, you won't have any change in the number you can have. This is for the merged people only, to offset the fact that they have no choice in the matter.

Tyndaleon

04-24-2007, 06:04 PM

Darn, was hoping it would be otherwise. Thanks Grim!

Powers

04-24-2007, 06:14 PM

Will Venekor remain RP-Preferred? Powers &8^]

sprogn

04-24-2007, 06:22 PM

<cite>Grimwell wrote:</cite><blockquote><cite>Tyndaleon wrote:</cite><blockquote>Just for clarification, are you saying that all Station Access subscribers are now getting 12 total character slots instead of 10 whether they're part of this merge/move process or not? </blockquote> No. Only people who are affected by the merge are going to have their character cap bumped up to 12. Even in that case, it's only if the characters are bumping to Venekor as a part of the merge that they will get an exception clause. If you have characters on any other server, you won't see any change in the number that you can have. If you send them all to Venekor after the merge, you won't have any change in the number you can have. This is for the merged people only, to offset the fact that they have no choice in the matter. </blockquote> So for 2 years of paying premium rates for station access, basically those who have been paying the base rate are getting 6 extra slots (if they have 6 on euro and 6 on USA) but the station players have to delete 8 chars?Way to treat the customers who pay for premium features. Guess I'm going back to a normal account - especially with this months disproportionate price rise.

Xova

04-24-2007, 07:36 PM

Grimwell, a few questions about the account-account transfers, if you don't mind...Will they be free also?When transferring from one account to another, do the two accounts have to be EXACTLY the same, or can they just be owned by the same person? For example, I have one account that is Station Access with all expansions and adventure packs, and one account that is EQ2-only with the 3 expansion packs but no adventure packs. Would I be able to transfer between the two, or would I need to upgrade the second account to EXACTLY match the first in terms of features? (I ask because in SWG you can only transfer between accounts if both accounts are identical in terms of registration, features, expansions, etc.)I have quite a bit of switching around I'd like to do and it would be really helpful to know what limitations there are going to be on the account-account transfers. Thanks!

Darkko

04-24-2007, 10:13 PM

I would like to stand behind what others have stated, please allow char transfers from vox if its stripped or with the quailifier that the char has not been on the exchange either would be fine. But we are pretty much being forced to change servers and leave toons we have put tons of hours into to just be idle. Vox is finished as a decent pvp server please allow us to enjoy our gaming experience. Darkko

Ocello

04-24-2007, 10:42 PM

If your server has more than one rule modification (PvP + Exchange) you must qualify your target server for each requirement (i.e.: Characters on Vox can't transfer servers because no other server of similar qualifiers exists.) Okay, so how about the other exchange server, The Bazaar? I am dying to get off that ___ server, and so are my friends. Wayyy too many level 70 n00bs, if you can imagine such a disaster. Once had a 70 Pally ask me what Amends was...sheesh.

EQ2Playa432

04-24-2007, 11:02 PM

Nevermind, got it <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" />

Palleon

04-25-2007, 07:00 AM

<cite>sprognak wrote:</cite><blockquote><cite>Grimwell wrote:</cite><blockquote><cite>Tyndaleon wrote:</cite><blockquote>Just for clarification, are you saying that all Station Access subscribers are now getting 12 total character slots instead of 10 whether they're part of this merge/move process or not? </blockquote> No. Only people who are affected by the merge are going to have their character cap bumped up to 12. Even in that case, it's only if the characters are bumping to Venekor as a part of the merge that they will get an exception clause. If you have characters on any other server, you won't see any change in the number that you can have. If you send them all to Venekor after the merge, you won't have any change in the number you can have. This is for the merged people only, to offset the fact that they have no choice in the matter. </blockquote> So for 2 years of paying premium rates for station access, basically those who have been paying the base rate are getting 6 extra slots (if they have 6 on euro and 6 on USA) but the station players have to delete 8 chars?Way to treat the customers who pay for premium features. Guess I'm going back to a normal account - especially with this months disproportionate price rise.</blockquote> You realise the only people getting these extra slots are the very few number of PvP Europeans who are having their servers shut off, so they dont have all their characters deleted right? This isnt "everyone who has been paying base rates getting 6 extra slots". We're talking a few hundred people who would otherwise lose everything and probably quit. The PvP Euro servers have no more than 40-50 players on each side at peak times, its virtually no one getting this.

Rattfa

04-25-2007, 07:53 AM

<cite>Palleon wrote:</cite><blockquote><cite>sprognak wrote:</cite><blockquote><cite>Grimwell wrote:</cite><blockquote><cite>Tyndaleon wrote:</cite><blockquote>Just for clarification, are you saying that all Station Access subscribers are now getting 12 total character slots instead of 10 whether they're part of this merge/move process or not? </blockquote> No. Only people who are affected by the merge are going to have their character cap bumped up to 12. Even in that case, it's only if the characters are bumping to Venekor as a part of the merge that they will get an exception clause. If you have characters on any other server, you won't see any change in the number that you can have. If you send them all to Venekor after the merge, you won't have any change in the number you can have. This is for the merged people only, to offset the fact that they have no choice in the matter. </blockquote> So for 2 years of paying premium rates for station access, basically those who have been paying the base rate are getting 6 extra slots (if they have 6 on euro and 6 on USA) but the station players have to delete 8 chars?Way to treat the customers who pay for premium features. Guess I'm going back to a normal account - especially with this months disproportionate price rise.</blockquote> You realise the only people getting these extra slots are the very few number of PvP Europeans who are having their servers shut off, so they dont have all their characters deleted right? This isnt "everyone who has been paying base rates getting 6 extra slots". We're talking a few hundred people who would otherwise lose everything and probably quit. The PvP Euro servers have no more than 40-50 players on each side at peak times, its virtually no one getting this.</blockquote>He has characters on a PvP euro server...but I think the wording that if you have characters on ANY other server, you wont get a cap increase is causing confusion. I know I am confused. I have characters on Darathar (EU) and Nagafen (US) after the EU mege to Venekor, I will transfer those characters to Nagafen to join my guild there. Will I still get extra slots, or am I out of luck? I feel like I'm being punished for choosing Nagaefen over Venekor when I decided to move to a US server. *not impressed*

Kontholio

04-25-2007, 07:53 AM

Will this week of free transfers start at 30th of april? And can i transfer my toons from Guk(US) server to Splitpaw(EU) server for free then??(US play times aint funny if u european <img src="/smilies/8a80c6485cd926be453217d59a84a888.gif" border="0" alt="SMILEY" />)

Kri

04-25-2007, 09:38 AM

This is great! <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /> I've been meaning to transfer some of my crafters to a different account but the $50 cost per character has put me off. Glad I waited!

Kski93

04-25-2007, 11:33 AM

I don't see how this helps vox out any, it's a dieing server and needs people badly or needs to be merged. No one is going to want to transfer to a server thats dead. Why would u go to a dead server when you can go one that is bursting with pvp action. You can't just let us rot on this [I cannot control my vocabulary] server, people put a lot of time into there characters and still want to play them. It's not there fault the population left. /sigh there goes my hopes for getting some good pvp.

Dessellion4

04-25-2007, 11:33 AM

OK, got another question for you. We have a guy in our guild who has had to cancel his account temporarily due to a serious shortage of funds. It is certainly his intention to resubscribe as soon as money flow allows, but he can't right now. Since you are not allowing guild moves is there any way he can move his locked alts from a US server to an EU server during this free period to follow the rest of us? Perhaps by contacting Customer Services and pleading?Grateful for an answer to this one. Dessellion

rabbitfoofoo

04-25-2007, 03:58 PM

Post: Thinking of where to go with the free server transfer for EQ2? Do you want to grow into high end EOF raiding, but your opportunities have been limited on your present server? Or perhaps you just want a change of pace and a chance to make some new friends to raid with to spice up the game. Rockeaters, an established Level 60 raiding guild on the Oasis server, is looking for a few exceptional raiders to enhance our raid force. We are not YET a Worldwide ranked guild of uber elite raiders who have vanquished every mob in EOF, but we are working our way there, and we seek a few quality serious raiders to join us on the journey.What are we looking for? Mature players who Are dependable and serious about raiding - a minimum of 50% raid attendance is expected.Exhibit serious effort in developing their toons to be the best of the best which includes: <ul><li>Character level 70 is mandatory</li><li>Demonstration of 100 AAs or significant work towards them</li><li>Quality gear - Fabled as much as possible</li><li>Working hard to get your gear fully adorned with class appropriate adornments, </li><li>Having mostly masters and remaining AD3 end game spells and combat abilities</li></ul>Common sense and the ability to follow direction and work as a teamPlayers with a sense of humor and a fun loving attitude We currently seek:High DPS classes - including Swashies and Brigs, Assassins, necros, wizards, etc.A good CoercerA secondary dirgeA secondary IllusionistHigh Quality dependable raid healers - exceptional shamans, clerics and druids will be considered.If you are interested in learning more about us and perhaps find your new home on Oasis, Visit our recruitment forum at:http://www.forumsvibe.com/rockeaters/viewforum.php?f=4&sid=1243437ef2d10826867150b0bd739f49We understand you may not want to burn bridges as you explore your options. Confidential applications are accepted via private message on our web site to the following Members:NaïfAncallagonPolgarasYour application will be reviewed and we will contact you within 24 hours of receiving your application.

Powers

04-25-2007, 05:31 PM

<cite>Ocello wrote:</cite><blockquote>Okay, so how about the other exchange server, The Bazaar? I am dying to get off that ___ server, and so are my friends. Wayyy too many level 70 n00bs, if you can imagine such a disaster. Once had a 70 Pally ask me what Amends was...sheesh. </blockquote> I intend no offense with this question, but, seriously -- what did you expect from an Exchange server? Powers &8^]

valkry

04-25-2007, 06:39 PM

Would have been nice to have a click here to transfer servers link & how are people suppose to transfer from a PvE EU server (Runneyeye) to a PvE US server (Befallen) if the character transfer request page doesn't even acknowledge that EU servers exist. Come on SoE... I really am a US citizen, I just started characters on Runneyeye during the two weeks in '05 that you didn't have it listed as EU.

Xurasis

04-25-2007, 07:28 PM

I don't think this is a free for all character transfer promotion. Only the people who have a character on Darathar, Gorenaire, or Talendor can move their character to another server or account for free. If you had a character on Unrest, you couldn't move your character to Crushbone for free.

Vonotar

04-25-2007, 07:44 PM

<cite>Xurasis wrote:</cite><blockquote>I don't think this is a free for all character transfer promotion. Only the people who have a character on Darathar, Gorenaire, or Talendor can move their character to another server or account for free. If you had a character on Unrest, you couldn't move your character to Crushbone for free. </blockquote>Your wrong, plain and simple. It's available to everybody and has been stated as such in various forum threads by Grimwell for several weeks.

Vonotar

04-25-2007, 07:53 PM

<cite>Wilin wrote:</cite><blockquote>Hey Grim, the FAQ is missing something under Naming conflicts.What happens when more than 2 characters from different servers have the same name? Your FAQ only accounts for 2 identical names. One will keep their name and the other will have an 'x' appended. But what about the third or fourth identical name? You can't have 3 characters with just an 'x' appended because then you would still have identical names on Venekor. Maybe you could use the stated rules to determine ranking but the third will have an 'xx' and the fourth an 'xxx'? Whatever you decide, it's not explained in the FAQ. (I don't think)</blockquote>I actually think the FAQ is completely wrong on this point. We have been repeatedly told that the free transfer week will be made possible by getting the existing Character Transfer Service to work without wanting to bill us $50. The CTS will check your destination server and, if a name conflict exists, will prompt you for a new name for your character. I can only imagine the 'X' situation arising if two people 'book' a character transfer at the same time and with the same name of choice, the first user to be processed will get their choice of name, the second user to be processed will get the name with 'X' on the end. One area that does seem confusing however is that the FAQ talks about server-server transfers being free, then also states that account-account transfers will be available, does this mean both are free or that the account-account transfers will be charged at the usual $50 + local tax.

Grimwell

04-25-2007, 08:27 PM

Update on the character name change /petitions for people who suddenly find themselves appended with one (or more) x's on their name: Due to the fact that you can hop around like a mad jackrabbit during this week, the CS team won't be changing names while it's on. After the free service is closed, they will then be open to petitions for name changes. Otherwise someone who jumps servers three times could need 3 name changes, which would be inconvenient for all parties involved. So, for the week that these transfers are free, hold off on name change petitions. After the dust has settled, CS will be happy to help you out.

LibraTari

04-25-2007, 09:06 PM

Grim ... I think the answer is NO, but to make sure.Can you go from the exchange server to a regular server?

Priestbane

04-26-2007, 01:40 AM

So, let me get this straight...I can dump my station exchange account.I can buy a pretty darn cheap second account.I can move half of my characters over to the second account this week for free.I can then have 12 characters (2 more than station exhcange) for the same overall price, with the added benefit of being able to play two of them simultaneously?

ZeroAsaia

04-26-2007, 01:54 AM

Probably a stupid newb question, and it may already have been covered i didn't see it though.How can i transfer the characters from on account to another?

xOnaton1

04-26-2007, 02:37 AM

Sorschae@Najena wrote: <blockquote>So, let me get this straight...I can dump my station exchange account.I can buy a pretty darn cheap second account.I can move half of my characters over to the second account this week for free.I can then have 12 characters (2 more than station exhcange) for the same overall price, with the added benefit of being able to play two of them simultaneously?</blockquote>Yes, you can save yourself some money that way too. If you pay 3, 6, or 12 months in advance each account costs $14, $13, or $12 a month so it's a better deal than $30 a month. So, for a year it comes out to: Station Access - 10 characters - $360 1 month rate - 12 characters (two accounts) - $360 3 month rate - 12 characters (two accounts) - $336 a savings of $24/year 6 month rate - 12 characters (two accounts) - $312 a savings of $48/year 12 month rate - 12 characters (two accounts) - $288 a savings of $72/year Having two accounts allows you to two-box, sell on two characters, and easily trade LORE items. Just keep in mind that you'll have to buy additional Adventure Packs and two of any future expansions though. The character transfer service will be the same service that is available now: <a href="http://eq2players.station.sony.com/cs/index.vm" target="_blank" rel="nofollow">http://eq2players.station.sony.com/cs/index.vm</a> but the price will be free for that week. Othesus - Dirge - Lucan DLere Vaspar - Fury - Lucan DLere

Dessellion4

04-26-2007, 04:54 AM

<cite>valkry wrote:</cite><blockquote>Would have been nice to have a click here to transfer servers link & how are people suppose to transfer from a PvE EU server (Runneyeye) to a PvE US server (Befallen) if the character transfer request page doesn't even acknowledge that EU servers exist. Come on SoE... I really am a US citizen, I just started characters on Runneyeye during the two weeks in '05 that you didn't have it listed as EU. </blockquote> Getting a bit concerned now. Tried to access the character transfer service page this morning and got a server error message. Not a problem as presumably they've taken it down to make the necessary changes for the free week. I am concerned about the comment above though. When the service comes back up will I be able to both transfer alts from Pve US to Pve EU, and to move in the opposite direction from EU to US. Does the transfer page acknowledge EU servers or not?

Darkwolf Lightfoot

04-26-2007, 05:11 AM

g'day grim after the merger my 2 accounts will be at maximum capacity but with out any grandfather spots used.can i exchange 2 of my toons on each of the accounts?i.e move 2 from account A to account B, and 2 from B to A at the same time ?during the week of free transfersor will they need to be moved 1 at a time?will they need to be transfered to empty spots?as i hope not to have to "kill off" any of my toonslooking forward to your advice thanksRatagun Mystrimouse of Befallen

gaitano

04-26-2007, 10:27 AM

<cite>Grimwell wrote:</cite><blockquote>Update on the character name change /petitions for people who suddenly find themselves appended with one (or more) x's on their name: Due to the fact that you can hop around like a mad jackrabbit during this week, the CS team won't be changing names while it's on. After the free service is closed, they will then be open to petitions for name changes. Otherwise someone who jumps servers three times could need 3 name changes, which would be inconvenient for all parties involved. So, for the week that these transfers are free, hold off on name change petitions. After the dust has settled, CS will be happy to help you out. </blockquote>Does that mean there will be no /rename this time. If I remember correctly, when the servers merged before, if we had the 'x' attached to our names, you could just type /rename and set it ourself. I would hope that is still available or I can understand the concern of being flooded with /petitions.

liveja

04-26-2007, 11:11 AM

<cite>LibraTari wrote:</cite><blockquote>Can you go from the exchange server to a regular server?</blockquote> No. Exchange & Regular are two different rulesets. You can't go from PvP to PvE, or vice-versa, either."RP", BTW, is *not* a "Ruleset". You can go from PvE-RP to PvE, or vice-versa.

Vonotar

04-26-2007, 11:58 AM

<cite>Grimwell wrote:</cite><blockquote>Update on the character name change /petitions for people who suddenly find themselves appended with one (or more) x's on their name: Due to the fact that you can hop around like a mad jackrabbit during this week, the CS team won't be changing names while it's on. After the free service is closed, they will then be open to petitions for name changes. Otherwise someone who jumps servers three times could need 3 name changes, which would be inconvenient for all parties involved. So, for the week that these transfers are free, hold off on name change petitions. After the dust has settled, CS will be happy to help you out. </blockquote>I still don't understand this, maybe it's me being dense <img src="/smilies/0a4d7238daa496a758252d0a2b1a1384.gif" border="0" alt="SMILEY" /> The current Character Transfer Service will prompt for a new name if your character name is taken on the destination server, are you saying that this will be removed and that we have to petition CS after the character week has finished? or does the above only apply to people affected by the merger. Screenshot (Note the red text): <div align="center"><img src="http://eq2images.station.sony.com/000/001/471/530.JPG" border="0"> </div><img src="file:///C:/DOCUME%7E1/Mark/LOCALS%7E1/Temp/moz-screenshot.jpg" border="0">

Grimwell

04-26-2007, 02:26 PM

I'm going to sweep this thread and come back with more answers later today. I don't have the time at this very moment (meetings, etc.) but fully intend to grab more questions and do what I can to answer them.

Eldrie

04-27-2007, 05:59 AM

The character transfer page says, "Items belonging to a Trustee of your character's housing will not be transferred with your character." Does this mean only no-trade items, or any items that were placed by another character? My carpenter has done lots of decorating for my alts with mostly tradeable furniture, and I don't want to lose my stuff but I'd rather not pick up every item in their homes if I don't have to. Thanks!

Vonotar

04-27-2007, 02:29 PM

As much as I applaud the decision to include account-account transfers in the free transfer week what about those people (including myself) who paid for an account-account transfer on the basis of Grimwells repeated assurances that account-account transfers would not be available for free (and the very likely chance that they would be disabled during the transfer week). I have requested a refund from the CS department for my transfer that was made less than 24 hours before the announcement that these would be free. Let's see if they do the decent thing.

Giju

04-27-2007, 03:57 PM

Hi, I saw this question asked once but no reply has been posted. Can anyone tell me what date we can start to transfer toons on? The way the post is written I would assume that it starts the day after the merge on April 30th. BUT, it also said at the end of the month. Confused....... HELP........Thanks, Giju

xMELTx

04-28-2007, 01:30 AM

the 30th IS the end of the month... you can start transferring on Monday, the 30th of April.

Snerk

04-28-2007, 02:37 AM

Does this mean I cant play for 2 days since the server is now locked?! I started playing 2 days ago, maybe I should just start a new character? <img src="/smilies/136dd33cba83140c7ce38db096d05aed.gif" border="0" alt="SMILEY" />

Bawang

04-28-2007, 05:07 PM

Do you have to remove all your items from the broker? I've tried to find info on that in the FAQ but I see nothing. A guildie told me you HAVE to remove all your items from the guild but would like some clarification on that since that's such a big hassle when you have 3 broker sellers like me.__________________________________________________ ________________________________________________Never you mind. Found the answer staring me in the original FAQ:"Remove all items from the broker system. You cannot move if you have anything, including containers, in the broker. "__________________________________________________ ______________________________________________Now I'd just like to see a clear answer on whether you have to remove items from the shared bank slots.

pointytail

04-29-2007, 03:59 AM

I don't think anything has been mentioned about the Shared Bank yet. Mainly bringing this up because I'm interested in starting up a 2nd account and transfering my Freeportian characters to it. Got me thinking "What would happen to my Shared Bank for my Freeportians?". Thanks in advance! And thanks now to Grimwell for taking time to answer questions!

wesblueeyes

04-29-2007, 08:59 AM

This is great it will allow me to move all my characters to a roleplaying server now, something I should have done ages ago!

Anestacia

04-29-2007, 03:48 PM

Sorry if i missed it and it had been answered. Admittedly i only skimmed through but what time can we start transferring characters to our new server on PVE?

Tashir79

04-29-2007, 05:02 PM

Sort of on topic; I would like to know this. If i buy a new account (retail version) and transfer an exsiting character (made at launch) to the new account, does his veteran time stay with him or does he start back at zero?

vikmen

04-29-2007, 06:17 PM

Hiya hope no one asked this. If they did sorry but if I transfer will I keep my over all quest# on the new server thanks.

shemster

04-29-2007, 06:40 PM

you can start transferring on Monday, the 30th of April. ....You know this for a fact? Because in the FAQ it says that the week of free character transfers will "Follow" the merger of the servers. The server merger takes place at 12am on Monday est downtime is 24 hrs. Would this mean that there will not be the No cost transfers available till Tuesday morning? Personally Im going to start checking for the free transfers starting on Monday 12am to see but I do know that No exact day /time has been posted outside of it will be available following the server mergers. Any extra insight on exact day and time would be nice Shiny Shem <img src="/smilies/b2eb59423fbf5fa39342041237025880.gif" border="0" alt="SMILEY" />

Spyrit

04-29-2007, 07:50 PM

So I think I am ready to move.... All house items placed by a trustee have been removed (emptied all 3 houses just in case). Nothing in the shared banks. All items have been de-listed from the broker and Sales Crates have been pick up from houses.So here is the question I am still not sure on .... Do I have to empty my broker boxes (sales crates) and then remove them from the broker slots???? I use them for storage on most toons. If I have to empty them as well, I will not have the room. Yes, I may need to do a clean out but all bank slots on all toons are totally full of Rosewood strong boxes (which are all full). I have at least 25 ebony crates across 2 accounts, that is 25 x 60 items. There is no way I could find room for another 1500 items."Red Name" clarification would be fantastic.One more question, will this start at 12:01am on the 30th???. Being an Aussie I have to work out when I will be able to start this process (16 toons to move)

wolfdancer3548

04-29-2007, 08:02 PM

When is the time table for this transfer? that way ican have a heads up to do the transfering? thx

Vanilla1

04-29-2007, 10:48 PM

Hi I am very interested to know what time this starts aswell. Atm it appears that the transfer request is not working. I am logged in to EQ Players, and it worked earlier today, however only showed paid trasfer option.I am wondering if the request form is now down to make any changes needed before going live? Can someone check the request form and see if it is working plz. Also maybe post any other links that may be available to this form.I am currently trying EQ Players-Character Services-Free Transfer Service- Find out moreActual link <a href="https://secure.station.sony.com/eq2ctservice/TransferOrder.m" target="_blank" rel="nofollow">https://secure.station.sony.com/eq2...TransferOrder.m</a>Thanks in advance.P.s How long once requested, does the actual tranfer take please... as in minutes, or hours...

Spyrit

04-29-2007, 11:40 PM

It's working for me. Still says $50 but I guess that will change sometime in the next 12 hours.

Bawang

04-30-2007, 02:20 AM

<cite>Jolissa wrote:</cite><blockquote>So I think I am ready to move.... All house items placed by a trustee have been removed (emptied all 3 houses just in case). Nothing in the shared banks. All items have been de-listed from the broker and Sales Crates have been pick up from houses.So here is the question I am still not sure on .... Do I have to empty my broker boxes (sales crates) and then remove them from the broker slots???? I use them for storage on most toons. If I have to empty them as well, I will not have the room. Yes, I may need to do a clean out but all bank slots on all toons are totally full of Rosewood strong boxes (which are all full). I have at least 25 ebony crates across 2 accounts, that is 25 x 60 items. There is no way I could find room for another 1500 items."Red Name" clarification would be fantastic.One more question, will this start at 12:01am on the 30th???. Being an Aussie I have to work out when I will be able to start this process (16 toons to move) </blockquote>The answer to that in the original article in EQ2players is so clear that is doesn't need any further clarification from a red name or anybody."Remove all items from the broker system. You cannot move if you have anything, including containers, in the broker. "Yes. You not only have to empty your broker boxes, but you also have to remove all containers from the broker.

priraswan

04-30-2007, 02:28 AM

A good question Ive seen time and time again is the precise time of when this is all going down....I also assume this will all occur in PST as with the usual server maintenence as well. So, as of this moment, it is 1:23am EST making it about 10:23pm PST...Does this mean that this will be available to take place in over an hour and a half from now? Also, another question I have is this....If the service is going to be free throughout the week....Does this mean that when you go to fill out your application for the transfer that when you get to the part that usually requires your credit card, that this part will be skipped entirely or are they going to make you put a credit card number down anyway but just not charge the usual 50$ to it....If the latter is the case then Im pretty much screwed because I have no credit card of any kind and aside from the fact of it being really [Removed for Content] if that is the case. Anyway, hope to get a quick reply on this so that I can hopefully begin my move to Lucan ASAP. Thnx to anyone and all ahead of time that provide any answers to this.

PsiaMeese

04-30-2007, 03:18 AM

From EQII Character Account and Server Transfer Service - Guidelines and Restrictions: <hr />Guild Affiliations: As part of the character transfer process, any Guild affiliation will be removed. If your character is a Patron in your Guild, that Guild will lose your Contributed Status Points. Your character will retain all of its Personal Status Points, and you will be able to spend them again on your character's new server. <hr /> Now I understand this has not been accurate for a very long time. Patrons are no longer part of the game and guilds cannot lose guild status if a member departs the roster. I just thought I should point out how out-or-date some of the site documentation actually is and hope players don't worry about penalties to their guilds should they decide to depart and swap servers.

Bromir

04-30-2007, 03:36 AM

When exactly can we start moving around .. April 30 or may 1 ?Next question is :Can transfers ONLY be done between ACTIVE accountsOR can they be done between Shutdown accounts andactive ones and/or the other way around ?YoursBrorim

Spyrit

04-30-2007, 04:27 AM

hmmmm..........Past midnight, it's now the 30th and no change to the transfer site. So I quess it was not an automatic update of any kind. Maybe it will start on the 1st after they do the forced merges???Some sort of update on when they are going to flick the switch would be nice.......

cartmania01

04-30-2007, 05:18 AM

how will we be made aware of when the free xfer is starting? when its free will we still need to fill out billing info?

Anrunya

04-30-2007, 06:53 AM

Any idea on the when? Can you post a start time? ... cet ???

Vonotar

04-30-2007, 06:58 AM

I suspect the first indicator will be a system message on Darathar/Venekor etc saying the server is going down in 5 minutes... Forward notice would be fantastic, but unlikely given previous performance.

priraswan

04-30-2007, 07:09 AM

Well, if what I just found out is true...Then Im bloody frickin stuck on the garbage server that is Oasis. Heres what Ive found out and my thoughts on it: Ive heard that the form is going to be the same as usual and you still have to put down the billing information. Whether or not the card is still charged at this point is irrelevant to my situation because A.) I dont use credit cards. and B.) I dont feel comfortable giving up billing information to begin with when something is SUPPOSED to be FREE. Even if they have you just input the code from your game card for it...thats still pointless at this stage because in the nearly 2 years Ive played...never ONCE have I kept one of those cards around after ive punched in the code for it...Its gone strait to the bloody garbage. So, reflecting on this situation...If said case is indeed how this is going to be conducted then thanks again to all you guys as SoE for once again teasing people with something cool then making it so there is some sort of catch. If this isnt the case then please someone let me know so that not only I can be properly informed about this but everyone else that may have my same situation can be as well. I'd really not like to be stuck on Oasis any longer than what I have to be but if I have to submit "billing info" of any kind for a "free" transfer...Then I guess Ill just have to be miserable.....I wasnt trying to make this sound like a rant or what not but it just burns me up when companies do this kind of thing. They make it convienient for the "mass consensus" but fail to include the "minorities" within that spectrum. Oh well, I've said my piece. If above said issue is NOT the case then I apologize and my sources were incorrect. If it IS the case however, then let me be the first to say Thanks for being shafted yet again.

Rattfa

04-30-2007, 07:12 AM

Darathar went down at midnight PST...and the message of the day said the merge would take an estimated 24 hours. I imagine that transfers wont be active until after the mege is complete.

Vonotar

04-30-2007, 07:48 AM

Rattface@Nagafen wrote: <blockquote>Darathar went down at midnight PST...and the message of the day said the merge would take an estimated 24 hours. I imagine that transfers wont be active until after the merge is complete. </blockquote>Thanks Rattface, I've been trying out so many of the US servers recently (looking for a new home) that I've not been keeping an eye on the status of the EU servers. Priraswan wrote: <blockquote>Ive heard that the form is going to be the same as usual and you still have to put down the billing information. </blockquote> If your source is these forums I would take that with a very large dose of salt. Besides, given there is a cost in validating Credit Cards (even if it's just a few cents) I can't see any point in asking for CC details considering the volume of transfers that are likely to happen. I personally will be making around 11 transfer requests on behalf of myself and my other half (we own four accounts between us). The number of requests is high as we will need to book our EU character moves separate from our US character moves. Multiply that across the many people who will be using the service and you can see that it would be very costly for SoE to actually validate all CC details entered. I'll wait to see if i'm wrong, but I suspect that you will either not be asked for CC details, or will be informed that the request could not be removed without breaking the Character Transfer Service and that entering a 'Dummy CC Number' will be permitted.

Slam

04-30-2007, 08:26 AM

<cite>priraswan wrote:</cite><blockquote>Ive heard that the form is going to be the same as usual and you still have to put down the billing information. Whether or not the card is still charged at this point is irrelevant to my situation because A.) I dont use credit cards. and B.) I dont feel comfortable giving up billing information to begin with when something is SUPPOSED to be FREE. Even if they have you just input the code from your game card for it...thats still pointless at this stage because in the nearly 2 years Ive played...never ONCE have I kept one of those cards around after ive punched in the code for it...Its gone strait to the bloody garbage.</blockquote>When they did the server merge I took advantage of the free xfers and they never asked for CC details. I would then assume they won't again this time. Game card xfer is not active...yet. <img src="/smilies/b2eb59423fbf5fa39342041237025880.gif" border="0" alt="SMILEY" />Also there is a system message that all US servers are down at 7am for an hour so I suspect that xfers will either be active after maintenance or worst case after PvP merger is complete. Either way it is a short wait to save $50 x how many toons you want to move. Well worth it.

Dessellion4

04-30-2007, 08:27 AM

Please Grimmy let us know what is going on as soon as you can. You said on Thursday I think it was that you'd be updating the FAQ one last time. Presumably something came up and you couldn't do so but answers to some of those questions asked here would be useful before we all start moving.Secondly is there any chance of your best guess on timings? I know you can't start the free moves until after the EU server merge but any ideas when that will be finished? Also a few more details on the transfer service would be useful such as, will the cost element be disabled or will it still require credit card details? It does seem possible that for some reason SOE postpones the free week, fails to tell us in time, and loads of people assume it's working and incur $50 bills for each alt moved.

Bromir

04-30-2007, 08:36 AM

If you read the FAQ you will see that prices on the transferpage will change to show the free move ..YoursBrorim

Jbrawn26

04-30-2007, 09:30 AM

Bromir is there a link to the faq you are talking about because I have been looking but the only faq's i am finding do not say that.... please help =] thanks

Dessellion4

04-30-2007, 10:05 AM

Bromir@Permafrost wrote: <blockquote>If you read the FAQ you will see that prices on the transferpage will change to show the free move ..YoursBrorim</blockquote>Thanks but where did you read this - I must be missing something. Do you mean Grimmy's reply that finished "during the free transfer phase, the cost is being set to zero. Other services offered will not be altered in price. "?Perhaps it means what you say, that the page will actually change to show the free move, or perhaps it just means that the underlying price will be zero. Certainly the transfer page is still showing a fee as of right now. What I'm trying to get confirmed is that the whole thing will be clear as to price or lack of it. Given that it is already the 30th April when this whole thing is supposed to start I don't think it unreasonable that we should know enough about the process not to make a costly mistake.

Bromir

04-30-2007, 10:09 AM

Arcos@Crushbone wrote: <blockquote>Bromir@Permafrost wrote: <blockquote>If you read the FAQ you will see that prices on the transferpage will change to show the free move ..YoursBrorim</blockquote>Thanks but where did you read this - I must be missing something. Do you mean Grimmy's reply that finished "during the free transfer phase, the cost is being set to zero. Other services offered will not be altered in price. "?Perhaps it means what you say, that the page will actually change to show the free move, or perhaps it just means that the underlying price will be zero. Certainly the transfer page is still showing a fee as of right now. What I'm trying to get confirmed is that the whole thing will be clear as to price or lack of it. Given that it is already the 30th April when this whole thing is supposed to start I don't think it unreasonable that we should know enough about the process not to make a costly mistake. </blockquote>Thats the exact post i ment <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /> thx m8 ..Just returned after spending 30 minuttes trying to rediscover it ..And yes that is my understanding of what it says .. Ï'm abit confused about the actual start of the free transfer too . But it does say AFTER thepvp merger wich is today , kinda narrowing the confusion down to the 30th or the 1st .YoursBrorim PS. I know this isnt technical support but i'll risk the chance of beeing flamed of the boards <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" />could someone PLEASE tell me how to turn this double line distance off . It's driving me nuts hehe

priraswan

04-30-2007, 10:20 AM

That makes sense really...If they did have to validate every single CC# it would turn out pretty costly. Narrowing things down even more, it would make even more sense if they altered the app to affect the free move. Well, Im not p1ssed off anymore now that you put it that way so now the only thing left is......Hurry up and merge the sodding PvP'ers so the rest of us can start moving lol <img src="/smilies/69934afc394145350659cd7add244ca9.gif" border="0" alt="SMILEY" />. I guess its kinda good that we have to wait for them otherwise I wouldnt have gotten into the vaults group that I did this morning and wouldnt have gotten my SK hat before making my move like I wanted to hehe <img src="/smilies/283a16da79f3aa23fe1025c96295f04f.gif" border="0" alt="SMILEY" />. Anyway, thanks for the info and Ill keep browsing through here myself just to keep myself updated on the situation d(^.^)_V

Gauge

04-30-2007, 10:34 AM

Any word on when this will go live? I heard today... but still no options for PVP Servers or $FREE... Thanks

Bromir

04-30-2007, 10:42 AM

Twelvegauge@Nagafen wrote: <blockquote>Any word on when this will go live? I heard today... but still no options for PVP Servers or $FREE... Thanks </blockquote> I think we are all tripping to know <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" />

Slam

04-30-2007, 10:52 AM

<cite>Vanilla1 wrote:</cite><blockquote>Hi I am very interested to know what time this starts aswell. Atm it appears that the transfer request is not working. I am logged in to EQ Players, and it worked earlier today, however only showed paid trasfer option.I am wondering if the request form is now down to make any changes needed before going live? Can someone check the request form and see if it is working plz. Also maybe post any other links that may be available to this form.I am currently trying EQ Players-Character Services-Free Transfer Service- Find out moreActual link <a href="https://secure.station.sony.com/eq2ctservice/TransferOrder.m" target="_blank" rel="nofollow">https://secure.station.sony.com/eq2...TransferOrder.m</a>Thanks in advance.P.s How long once requested, does the actual tranfer take please... as in minutes, or hours...</blockquote>The request form was working but still says "give me your money!"(or similar lol). I had a problem where there was an error page displayed when you clicked through to the xfer page. It was an Apache error or something. Anyway I worked out it was because it wants cookies enabled. Worked fine after that. Just an FYI really as I think you didn't really report an error but just wondered why there was a charge still. <img src="/smilies/b2eb59423fbf5fa39342041237025880.gif" border="0" alt="SMILEY" />

Rattfa

04-30-2007, 11:33 AM

Somewhat off topic, but also related. I think those us from the Euro PvP servers should be given a suffix title of Darathar of Talendor of Gorenaire Just would be nice for those forced to move to remember where we started.

Metaphysix

04-30-2007, 11:42 AM

I just heard about this! I'm so excited. I had a berserker that I really loved, but started over when my friends started playing. This is great. But when does this start? It keeps telling me that it's not available.

Metaphysix

04-30-2007, 11:47 AM

Note: The servers are starting to appear on the list now. One more server every few minutes.

fyola

04-30-2007, 12:01 PM

One thing that no one has even mentioned is GUILD VAULT items!!! I understand in order to do a transfer of a guild each player has to do a character transfer then re-unite on a new server.. But what about all the items in the guild vault's 1 , 2 , 3 , & 4 ??? Are these items going to be transferred with the guild leader???? Do the officers have to divide all this stuff up first or the items will be lost ????

Rattfa

04-30-2007, 12:07 PM

<cite>fyola wrote:</cite><blockquote> One thing that no one has even mentioned is GUILD VAULT items!!! I understand in order to do a transfer of a guild each player has to do a character transfer then re-unite on a new server.. But what about all the items in the guild vault's 1 , 2 , 3 , & 4 ??? Are these items going to be transferred with the guild leader???? Do the officers have to divide all this stuff up first or the items will be lost ????</blockquote> As I understand it, merges from the EU PvP guilds to Venekor will transfer all people and guilds. Everything will be the same, only you're on a different server. Aside from that, there are no 'guild transfers'. If you wish to 'move a guild' to another server, you have start a fresh on your new server. That means emptying that bank ans starting again at guild level 1.

Bromir

04-30-2007, 12:20 PM

xMELTx

04-30-2007, 12:30 PM

after getting to the broken database page when trying to get to the transfer page, i would assume they are trying to get the transfers rolling today!

priraswan

04-30-2007, 01:12 PM

And here I am yet again <img src="/smilies/69934afc394145350659cd7add244ca9.gif" border="0" alt="SMILEY" />. I just went into the app page and it STILL requires you to fill out the billing info. Hoping they change that soon. Would really like to NOT have to get peeved about this sodding whole thing. Just like SoE though to not release an "official" time when all this starts lol.

cdxrd

04-30-2007, 01:45 PM

Im in the same boat as everyone else.. Chatted with cust service and got both accounts 'matching' so I can do the xfers, and of course he said first thing Monday morning.. grrr.. ah well.. so long as it happens today Im not gonna scream.. Got the day off and would like to get the xfers done so I can actually play my main with my better halfs main..

CinnyShell

04-30-2007, 01:49 PM

same thing here,Ive tried to transfer my characters and it just keeps asking for a payment method

Bromir

04-30-2007, 02:55 PM

It's official .It was shouted through all of norath <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" />12:01 am Pacific may 1 .Happy transfers all .. Yours Brorim

unlickedwounds

04-30-2007, 02:59 PM

Bromir@Permafrost wrote: <blockquote>It's official .It was shouted through all of norath <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" />12:01 am may 1 .Happy transfers all .. Yours Brorim</blockquote>Pity it's still not working then <img src="/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY" />Asks for billing info and lists a charge STILL!

cdxrd

04-30-2007, 03:06 PM

Dismal@Runnyeye wrote: <blockquote>Pity it's still not working then <img src="/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY" />Asks for billing info and lists a charge STILL! </blockquote>Not april 30th, 12:01am May 1st..Tonight after midnight.. So its not supposed to be working now.. Kinda a pain, but oh well..

Grimwell

04-30-2007, 03:40 PM

An Update on the PvP Merger and Free Character Transfer I know that there are a lot of questions about the PvP merger and week of free character transfers, so I wanted to share a quick update to bring everyone current. PvP Merger Right now the European PvP servers are in the process of being merged with Venekor. The process is expected to finish this afternoon or early evening. Once the merge is complete and tested for any oddities, the server will be opened and everyone on the affected servers will be able to log onto their character and check out the new surroundings. Free Character Transfer The Free Character Transfer option will be enabled at 12:01 AM PDT on May 1st. Prior to that time, character transfers will still involve a fee, so hang tight! Also, an important change was introduced in the plan: Each individual character will be limited to two transfers during this period. If you have more than one character on your account, each character can move twice. More information is coming pertaining to the PvP Merge, and free transfers, keep an eye on EQ2Players.com for the updates.

KillSlow

04-30-2007, 05:11 PM

2 questionsaccount moves still free? and is it really going to be 2? can you make a post tomorrow before it clicks on? let us know for sure

Bawang

04-30-2007, 05:26 PM

<cite>Grimwell wrote:</cite><blockquote>Each individual character will be limited to two transfers during this period </blockquote>If you take once character and you:1. Transfer that character to another server2. Transfer that SAME character to another accountWill that count as 1 transfer or 2?Also, is anything that has been promised settled at all? you keep changing basic features at the very last minute.

CinnyShell

04-30-2007, 05:28 PM

from what I have read, you can transfer as many characters you want and as many times as you want within the week

Grimwell

04-30-2007, 05:40 PM

<cite>CinnyShell wrote:</cite><blockquote>from what I have read, you can transfer as many characters you want and as many times as you want within the week</blockquote> That was the original plan. Technical realities then set in and now you can move as many characters as you want -- but each individual character can only make two moves.

The_Real_Ohno

04-30-2007, 05:41 PM

Not anymore, twice per toon. Is kind of lame they change it at the last min. <img src="/smilies/e78feac27fa924c4d0ad6cf5819f3554.gif" border="0" alt="SMILEY" />

KillSlow

04-30-2007, 05:55 PM

Does that include accounts?my big thing <img src="/smilies/8a80c6485cd926be453217d59a84a888.gif" border="0" alt="SMILEY" />not sure why you would want to move account more than once

Owwiee

04-30-2007, 05:56 PM

How many times you really need to move? Tada I'm on Nagafen.....Hey all I'm back on Venekor.....You all suck I'm going back to Nagafen......Woot Lag on Nagafen sucks.........Anyone miss me? I love you carebears on Vene!!! God these Carebears suck Back to Nagafen....Well that was Tuesday mabey Wed will be better.?????hehe I think 2 is one more than they should have given ya... they could have said 1. Least they are giving you an out in case you don't like it instead of charging you.

Muraine

04-30-2007, 05:58 PM

Does this include all servers even Bazaar?

Iseabeil

04-30-2007, 06:27 PM

Ohnoes@Venekor wrote: <blockquote>Not anymore, twice per toon. Is kind of lame they change it at the last min. <img src="/smilies/e78feac27fa924c4d0ad6cf5819f3554.gif" border="0" alt="SMILEY" /></blockquote> Im not surpriced by the change, given all talk of people transfering server to server to buy masters etc and even guilds talking of server hopping to kill contested. Id say two moves per char is still generous considering that would amount to $100 per character normally.

The_Real_Ohno

04-30-2007, 06:53 PM

Well from readin alot of posts from EQ2flames about certin guilds movin over to other servers to kill stuff wasent really gonna happen (unless some rare avatar was up) but even then...Think ppl just wanted to get there rarer masters they havent seen in months, like myself. Oh well.

Grimwell

04-30-2007, 07:43 PM

Admittedly this is mostly a rehash, but the EQ2Players site has a <a href="http://eq2players.station.sony.com/en/news_archive.vm?id=1141&section=News&locale=en_US" target="_blank" rel="nofollow">merge specific article</a> up now to help separate the things to know from that and the character transfer.

rakki

04-30-2007, 07:46 PM

Why aren't they merging the regular servers, my server seems dead (befallen)

Grimwell

04-30-2007, 08:09 PM

Working on an answer for the "Does moving my character to my other account count toward the 2 move limit?" question. Hang steady!

Grimwell

04-30-2007, 09:02 PM

<a href="http://eq2players.station.sony.com/en/news_archive.vm?id=1142&section=News&locale=en_US" target="_blank" rel="nofollow">Venekor Now Open</a> The EU PvP merge of Darathar, Gorenaire, and Talendor to Venekor is now complete! The server is now going live and you will be able to log into it soon. While the merge process has been smooth, one bug has been identified that will go live with the server. We want to share the details of it ahead of time so everyone knows what to expect. Players who created characters on the EU PvP servers, and the US PvP servers that now find their accounts over the normal cap have been grandfathered into the system. What this means is that you won't lose any characters you have created, up to a cap of 12 characters per account on Venekor It does not mean that all players on the newly merged Venekor server can now create 12 total characters. If you had four characters in Europe and three on Venekor, your account will now cap out at seven Venekor characters as an example. An unforeseen bug has crept into the code during the merge process, and players who are above the normal cap for characters can delete those characters and make new ones at the higher cap. This was not the intent for the merger process, and is going to be mended in a hotfix tomorrow. That said, players on Venekor that are currently over the limit when the server comes back up can currently delete and create new characters above the cap. When the hotfix goes live tomorrow, any newly created characters above the cap on an account will be inaccessible. If you are above the normal cap and want to create a character, you must delete enough characters to get an open slot within the normal allowance. The extra slots will be lost. This ensures that accounts who are not on a raised cap due to the merger are on equal footing concerning characters made from here forward. Please be advised that you should not delete old characters and make new ones to replace them if you are looking to keep your older characters accessible. The "Extra slots" only apply to pre-existing characters. <hr />Please take special note about the bug... it's not intended and we want to get the message out as wide as possible.

sundrop

04-30-2007, 09:18 PM

Grimwell, you are one fast cookie. You had your post up faster than they had eq2 players updates. I was refreshing it cause I knew that the message was coming and poof there is your post <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /> Thanks for keeping us up to date

EQ2Playa432

04-30-2007, 09:20 PM

Grimwell just to let you know I am over the limit but cannot create a new character. I have 6 characters previously on US and 3 on EU. Now I have 9 and have no option. So it seems the bug is only when you have 12.

Darkko

04-30-2007, 09:34 PM

I beg of you to give toons a vox a glimmer of hope...

Grimwell

04-30-2007, 09:43 PM

Reminders about the Free Character Transfers In light of today's merger of the European PvP servers into Venekor, the EQII team has decided to provide a week of free character transfers to all players. From May 1st through the 7th, players can transfer their characters to another server of a matching rules set at no charge. These free transfers will begin at 12:01 AM PDT. There is a limit of two server transfers per character, allowing you to go home if the grass is not so green on the new server. The main goal of this is to allow the EU PvP community to find the best new home for their needs, but everyone gets to take advantage of the opportunity! Since it affects all players, let's review the finer points to make sure everyone is informed. <ul><li>In order to take advantage of the free transfer, click on the "<a href="http://eq2players.station.sony.com/cs/index.vm" target="_blank" rel="nofollow">Character Services</a>" link on the EQ2Players website. </li><li>Only characters may take advantage of the opportunity for a free server transfer. Each character is limited to two such moves. </li><li>Guilds that want to relocate will need to do so as individuals, and then form a new guild on the destination server. </li><li>You can transfer your character between accounts, provided that you own both the source and destination account. </li><li>Moving your character to another account you own does not count toward the two move limit. </li><li>If you and another player on the target server have characters with the same name - priority for name ownership will be given to the person who created the character first. If that player has not logged in for the last sixty days, the younger character will gain the name. The renamed character will have an 'x' added to its name to make it unique. </li><li>Starting on May 8th, you may file a petition to have your name changed if you have been affected by the appended 'x' at the following website: <a href="http://support.station.sony.com/petition" target="_blank" rel="nofollow">http://support.station.sony.com/petition</a> </li><li>House vaults can be used for storage, and will maintain their proper association with your character. </li><li>All items on the broker system, including containers, need to be removed prior to the character transfer. </li><li>Vendor items in your house will need to be placed again when you get to your new home. This is to ensure that the items maintain an association with your character as their owner. </li><li>PvP characters must stay on PvP servers. PvE characters must stay on PvE servers. Characters on Exchange servers must remain on Exchange servers. </li></ul> Please keep these points in mind as you consider a new server for your characters in EQII. The entire EQII team hopes you enjoy the opportunity to relocate your characters to a new server and that this provides an opportunity for people to find new friends, and new homes.

Grimwell

04-30-2007, 09:45 PM

<cite>Darkko wrote:</cite><blockquote>I beg of you to give toons a vox a glimmer of hope... </blockquote>Vox isn't on the table my friend. I understand that there are people on Vox who would like to play elsewhere, but there are fundamental differences between character records for each server set. The goal for this project was to give the EU PvP players a better experience, and to make sure they had the home of their choice. Everyone else getting to transfer for free is a cookie -- the goal of it was to ensure that the EU PvP players had a choice in their final destination. Sorry.

baguetteovenfresh

04-30-2007, 09:54 PM

they are not allowing it till may 1st. today is april 30th. they wont switch on the new form until then because there is no purpose to doing it. there is plenty of time to get your request put in though, even if they dont get it up immediately... hmmm... or maybe the webmasters are hunting for the [Removed for Content]... <img src="/smilies/8a80c6485cd926be453217d59a84a888.gif" border="0" alt="SMILEY" />

Grimwell

04-30-2007, 10:21 PM

There is no new form to turn on. The pricing for character transfer is just being set to $0.00 Internal messaging about it is going fine and the teams involved know what to do. I'm confident it will work just fine. <img src="/smilies/e8a506dc4ad763aca51bec4ca7dc8560.gif" border="0" alt="SMILEY" />

Snerk

04-30-2007, 10:44 PM

Im "Snerk" from Darathar, and I am not able to log on to Venekor. My signature, EQ2players.station.sony.com, and the launchpad are all saying my character is still at Darathar. When im actually inside the game and stare at the log in screen, it says my character is on "Offline server (DOWN)". Theres two "Play" buttons. One is not clickable, and the other one crashes the game when I try it (stating that the game cant find my character in a message that vanishes within half a second). Any others from the merge having the same issue? ( <a href="http://forums.station.sony.com/eq2/posts/list.m?topic_id=359630" target="_blank" rel="nofollow">http://forums.station.sony.com/eq2/...topic_id=359630</a> ) Edit #1: And also, I cannot create a new character at Venekor. Only at Splitpaw and Runneye! Edit #2: As im starting to get frustrated since nobody else is posting about this problem, I tried to delete the folder "logincache-eu" from my EQII folder. When entering the game, my log on screen doesnt even list my character "Snerk" which was previously at Darathar and should now be at Venekor. HELP! <img src="/smilies/c30b4198e0907b23b8246bdd52aa1c3c.gif" border="0" alt="SMILEY" /> (I made ofcourse backup of that folder. I tried to put it back, and it lists Snerk as it does before, still on "Server offline (DOWN)"!

Spyrit

04-30-2007, 11:07 PM

Can we get any sort of indication on how long the transfer (Server to new server) will take. I think everyone understands that we will not be able to hold anyone to these times, but an indication would be great.Immediate?1 hour?1 Day?Lots of us are saying goodbye (and hello) to long time friends during this process so any news will help .......PS: Has anyone done a paid "server to server" transfer in the past that could let us know how long that took???

EQ2Playa432

04-30-2007, 11:28 PM

Server to server transfers are almost immediate.

Slam

04-30-2007, 11:31 PM

<cite>Jolissa wrote:</cite><blockquote>Can we get any sort of indication on how long the transfer (Server to new server) will take. I think everyone understands that we will not be able to hold anyone to these times, but an indication would be great.Immediate?1 hour?1 Day?Lots of us are saying goodbye (and hello) to long time friends during this process so any news will help .......PS: Has anyone done a paid "server to server" transfer in the past that could let us know how long that took???</blockquote>I did a couple of xfers when the server merge took place some time ago and basically after I did the online process I recall being able to just log into the new server with my toon right away. I would not expect there to be much more than a short delay depending on the volume of requests in the backend. In other words if you do a xfer at say 12:02am then it might join a queue and take some time but if you did a xfer a day later you will probably be 1st in the queue. I don't think there is any human intervention so it is a case of how fast the servers can process everyones requests. What I also noticed yesterday is that there is a new option in the xfer process that you can select multiple characters to xfer in bulk rather than select one at a time. I think that will make things smoother and maybe even faster. <img src="/smilies/8a80c6485cd926be453217d59a84a888.gif" border="0" alt="SMILEY" />

Anestacia

05-01-2007, 02:10 AM

never mind <img src="/smilies/69934afc394145350659cd7add244ca9.gif" border="0" alt="SMILEY" />

Vonotar

05-01-2007, 02:37 AM

<cite>Grimwell wrote:</cite><blockquote>There is no new form to turn on. The pricing for character transfer is just being set to $0.00 Internal messaging about it is going fine and the teams involved know what to do. I'm confident it will work just fine. <img src="/smilies/e8a506dc4ad763aca51bec4ca7dc8560.gif" border="0" alt="SMILEY" /></blockquote>If this is true, why are you changing the character naming as well? The current Character Transfer Service prompts for a new name when the one you want is taken, why not leave that in place which would help to reduce the number of petitions you will get after the transfer week has finished??

Bromir

05-01-2007, 03:11 AM

<cite>Grimwell wrote:</cite><blockquote><cite>CinnyShell wrote:</cite><blockquote>from what I have read, you can transfer as many characters you want and as many times as you want within the week</blockquote> That was the original plan. Technical realities then set in and now you can move as many characters as you want -- but each individual character can only make two moves. </blockquote> Only one single question left unanswered for me .Is it possible to move chars from inactive accounts to active ones and/or the other way around ?YoursBrorim

shemster

05-01-2007, 03:19 AM

<cite>Magnamundian wrote:</cite><blockquote><cite>Grimwell wrote:</cite><blockquote>There is no new form to turn on. The pricing for character transfer is just being set to $0.00 Internal messaging about it is going fine and the teams involved know what to do. I'm confident it will work just fine. <img src="/smilies/e8a506dc4ad763aca51bec4ca7dc8560.gif" border="0" alt="SMILEY" /></blockquote>If this is true, why are you changing the character naming as well? The current Character Transfer Service prompts for a new name when the one you want is taken, why not leave that in place which would help to reduce the number of petitions you will get after the transfer week has finished?? </blockquote> The naming policy is normally as I read it that if your are transfering to a server the characters on that existing server have the priorty over the inc. transferee. So if you want to take your toon to a new server and your name already is taken you have to pick a new one. With this massive transfer it seems fair to me with people comming and going that the character who was created first should be the one to maintain the proper name. I actually had heard there was someone going around on a certain server guild's websites and seeing new app's names then creating lvl 1 toons with those names making it so the people transferring would have to change their name. I think this system helps long time players who have had their characters since almost day one not lose their characters names because they are transfering to a new server. Of course I see the downside if you made a character just a year ago but are lvl 70 and its your main and you have to change it cause some guy comes to your server and now you have an X at the end of your name I would be upset too.

Bromir

05-01-2007, 04:18 AM

the transfer service is down now and im frantically hitting my refresh button <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" />

DobyMT

05-01-2007, 04:25 AM

<cite>Grimwell wrote:</cite><blockquote>Free Character Transfer The Free Character Transfer option will be enabled at 12:01 AM PDT on May 1st. Prior to that time, character transfers will still involve a fee, so hang tight! Also, an important change was introduced in the plan: </blockquote> I don't wanna bust your balls too hard. But..... <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" />

Bromir

05-01-2007, 04:32 AM

It should be now right ???Now the servers are down to and the transfer page is unreachable .Euro time is alot easier . first minutte of a day is 00:01 <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /> i read 12:01 am as 00:01 am i wrong ? YoursBrorim

DobyMT

05-01-2007, 04:34 AM

0001 = 12:01am. PDT. That's 3:01 am or 0301 EDT.

Seraki

05-01-2007, 04:35 AM

Yes it should be now. It is now 12:35am or 0035 pacific time May 1. However the service was until a few moments ago giving an unavailable message and now the page is doing a 404. Ether its in process of being changed or its getting massaive hits.

Kyiara

05-01-2007, 04:36 AM

Nope you aren't wrong - but hey what did we all expect was gonna happen when this began - 1,000's of people trying to do this all at once and we actually thought it would work smoothly and seamlessly. Nope, now those like me who could care less about transferring my toons cause I'm perfectly happy where I'm at - are stuck not able to play cause this brings everything down. Oh well, time for another margarita and a punching bug for the frustration!

Vanilla1

05-01-2007, 04:42 AM

Hi I dont think it has anything to do with there being lots of traffic. Why... because at 00.00 PDT all the servers came down according to EQ2 Players. Splitpaw is still down now. So no way anyone could be transfering as i assume the servers must be up for the transfers to take place. Either that or the servers will have to be down all week.Bit silly really, to announce a time for something, knowing alot of customers are gonna try to transfer, then shutting all the servers down 1 minute before that time.... bit strange really lolOh well no doubt it will all sort itself out.

Bromir

05-01-2007, 04:43 AM

<cite>firehawk2531 wrote:</cite><blockquote>Nope you aren't wrong - but hey what did we all expect was gonna happen when this began - 1,000's of people trying to do this all at once and we actually thought it would work smoothly and seamlessly. Nope, now those like me who could care less about transferring my toons cause I'm perfectly happy where I'm at - are stuck not able to play cause this brings everything down. Oh well, time for another margarita and a punching bug for the frustration!</blockquote> well at least we are both frustrated if that makes you happier <img src="/smilies/8a80c6485cd926be453217d59a84a888.gif" border="0" alt="SMILEY" />Yours Brorim

Kyiara

05-01-2007, 04:45 AM

Hehe - helps a tiny bit brorim - but only a tiny bit. I had plans and rushed home from work to complete them only to discover that my plans were foiled by SOE!

Seraki

05-01-2007, 04:48 AM

I didnt think the game servers had to be up to place a character transfer order on eq2 players character services page. But I dont know really. edit : ok I guess they do ( live and learn <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" />) I finaly got the request pages to the point where I can choose a destination server and it tells me the request failed because the game servers are down. So I guess we wait ... /brews another cup of coffee LOL

DobyMT

05-01-2007, 04:50 AM

I didn't think they did either. Wonder how long until someone gives a crap enough to realize they are now an hour late to give us an official post?

Vanilla1

05-01-2007, 04:50 AM

Hi again... Yer think they must be having problems. Our server came down as normal at 5am GMT for a 2 hour patch. Then at 0800GMT 1 minute before the transfer was due to start. It said the server would be down for no more than 30 mins. 49 mins later still down....Bad news guys... think the Hamster finally died... eek.. off to the pet shop quick.

Vanilla1

05-01-2007, 04:56 AM

Sorry not saying servers must be up to post the request, but with all the servers being down, no transfers would actually happen. Also noticed no announcement on EQ2 Players that the transfer page is live. That put together with the fact that no one can access the page, just makes me think it has not gone up yet, and there is some unexpected delay.But i may be completly wrong... usually am lol

Bromir

05-01-2007, 04:58 AM

system is comming online now <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /> get set .. 1 2 3 GO

Vanilla1

05-01-2007, 05:11 AM

ummm Locked servers for the last 10 mins... now gone down again completely...Any info would be appreciated Sony..Pleeease!

Anestacia

05-01-2007, 05:13 AM

i can get to the screen to pick servers but my server (Runneye) is not listed while splitpaw (the other EU server) is listed. Anyone actually able to finish the proceess yet?

DobyMT

05-01-2007, 05:19 AM

I'm still getting 404.

Brorimed

05-01-2007, 05:26 AM

Brorimed

05-01-2007, 05:28 AM

isnt it pretty <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" />

DobyMT

05-01-2007, 05:37 AM

Well, it won't let me select a server, so I guess I'm not transfering tonight.

Seraki

05-01-2007, 05:44 AM

I can now get past the destination server part and proccess the request. However ... it is asking for credit card information so it looks like the FREE part isnt in there or I cant find it.

Anestacia

05-01-2007, 05:46 AM

after a million 404's and tons of stress i managed to transfer one of my characters. Could have done more but when you reach the error you have to start completely over and i wasn't trying to do that but to let you know it is working...prob just overloaded.

DobyMT

05-01-2007, 05:47 AM

Its free. It just charges you $0. All this prep time that they've had, and this is the best they can do. Sad.

DobyMT

05-01-2007, 05:48 AM

Do you know you transferred? Cause I did my main, and I haven't gotten an email yet and that was over 15 minutes ago.

Anestacia

05-01-2007, 05:49 AM

"I can now get past the destination server part and proccess the request. However ... it is asking for credit card information so it looks like the FREE part isnt in there or I cant find it." Unfortunately it seems you have to have a credit card. I put in my information and then it took me to a screen that said 0.00. So it is free but to those who use game cards I don't know how it will work.

Vanilla1

05-01-2007, 05:49 AM

Oh well... 09.44am here atm. Stayed up all night for this... Very disapointed someone official could not post 2 lines here to keep us informed. After all this is the official thread set up from EQ2Players specipically for this transfer request service. Not asking for any details or private info just maybe something like..We apologize but due to technical problems the service is going to be delayed for several hours...When i am 2 hours late for a dinner party, i let the other people know... called manners imhoOh well gonna get some sleep now... Shame a chance too improve customer relations has been lost..We love your game... and we are happy to pay a monthly subscription for it... all we ask in return is thatyou value our custom.

Anestacia

05-01-2007, 05:50 AM

"Do you know you transferred? Cause I did my main, and I haven't gotten an email yet and that was over 15 minutes ago. " I can confirm in game that i ended up at my destination. I did not wait around on an email.<img src="http://forums.station.sony.com/eq2/styles/EQ2/eq2_default/images/spacer.gif" border="0">

Brorimed

05-01-2007, 06:00 AM

Now it seems to be utterly down hehe

Writer Cal

05-01-2007, 06:02 AM

Yup, can't get past the "Forbidden" error at all now. <img src="/smilies/136dd33cba83140c7ce38db096d05aed.gif" border="0" alt="SMILEY" />

Seraki

05-01-2007, 06:04 AM

Yup the page is not even trying to load now. Its instant 404 no matter how much you try. I backed out and started over when I saw the credit card part and now I cant get it started at all. No sleep for me tonight.

Rahatmattata

05-01-2007, 06:14 AM

Oh man, if it requires me to enter credit card info, that really sucks cuz I don't have one.

Bromir

05-01-2007, 06:26 AM

frustration frustration .. 404 404 404 404 404 ..I'm going to fight the urge and try to get a life now hehe YoursBrorim

PTE Snowball

05-01-2007, 06:29 AM

Is the 404 error from congestion or is the site down? Dev response would be nice

Apinia

05-01-2007, 06:33 AM

Dumb question from me. Is this something I can do on the eq website, or do I need to do it in game?And how do I do this, I can't see anything under My Account on station website. Api

Seraki

05-01-2007, 06:45 AM

Its in character services on the EQ2 players web site. No you dont have to be in game.

Bromir

05-01-2007, 06:45 AM

seems to be pretty congested right now thats for sure I'm a patient guy .."click click click click click"

Jagged Halo

05-01-2007, 06:49 AM

i am just getting Service not available at this time. Please try again later Acrros the top of the first screen when i click continue

RyenTyness

05-01-2007, 06:51 AM

I got past the 404s, but now the continue message says "The service is not available, please try again later"

Abbis

05-01-2007, 07:04 AM

re: Free transfer getting status error 500 exception was getting error 404realized i wasnt singed in on eq2players, signed in now error 500please advise asap as im flying out at 3pm 05/01/2007

Dani

05-01-2007, 07:21 AM

I just transferred, and I don't have a credit card. I just entered a random 16 digit number, as i figured it wouldnt matter as theres no charge. And it worked

Apinia

05-01-2007, 07:29 AM

Almost, its just hanging forever on the credit card page so no doubt will time out.Doesn't say anything about being free at this point though so hopefully they won't charge my card.

Dannd

05-01-2007, 07:32 AM

Definitely no charge - moved one of my characters from Nagafen to Venekor, now I'm trying to move two back to Nagafen (I had two toonz with the same name - didn't want to rename my main).Now it says it's down again.

Dannd

05-01-2007, 07:42 AM

Hit or miss apparently.Transfer completed!!!!!

Apinia

05-01-2007, 07:44 AM

Well it says it did it, even used a fake credit card number. Haven't received confirmation yet though. Fingers crossed, at least I have my toon with the baby dragon on the server I actually play on now.

Tandy

05-01-2007, 08:07 AM

My problem is after I got the form working...my character name was taken on the server I was wanting to move to. I am lvl 64 and created in november, name is taken by someone who has exactly 10 minutes of play time and was created in december and hasnt logged on since. I am being prompted to change my name...even though the FAQ said the older characters would get to keep the name so I didnt finish the transfer.Do I finish then petition for name change or just suck it up and change my name?

cartmania01

05-01-2007, 08:30 AM

<cite>Tandy wrote:</cite><blockquote>My problem is after I got the form working...my character name was taken on the server I was wanting to move to. I am lvl 64 and created in november, name is taken by someone who has exactly 10 minutes of play time and was created in december and hasnt logged on since. I am being prompted to change my name...even though the FAQ said the older characters would get to keep the name so I didnt finish the transfer.Do I finish then petition for name change or just suck it up and change my name?</blockquote>if u are on a server merging with another, then the oldest character will keep his/her name... when you transfer to a new server the rule doesnt matter, the one on the server will keep his name and you would have to pick a new...

Cersiana

05-01-2007, 08:35 AM

....... System timed out..........Wonder how many times I'ma see this message today......

priraswan

05-01-2007, 08:43 AM

Ok....Anyone else that is reading this and gets offended...Im sorry in advance because this is intended to get to those that actually matter....Why in the hell couldnt they have just made an alternate Xfer sheet? Huh? Always witht he bloody credit card verification bullcrap. Yea it SUPPOSEDLY charges nothing to your card but you know what? Ive seen big companies screw people over before with crap like this that supposedly only "verified" the CC# only to later slap it with hidden charges. Its times like this that...It doesnt make me want to quit the game...However, it does put my "faith" in big companies into question. They only think about the "Mass majority" and anyone else that doesnt fit into that "clique" or "group" gets left out and completely forgotten about. The "minorities" get completely left out of the equation and told basically to f&$k off. And before anyone says it....No, I dont like at home...and no...I cant ask my mother for a CC# on the account she has a slight case of DEATH. I just dont believe in giving up my billing info for a service that is supposed to be "free." I know this isnt going to change anything because Sony doesnt listen to the people anyhow...It more or less a rant/vent because Im just sick and bloody tired of being one of the people that get screwed over constantly because of my not conforming to the will of the general public. In closing, I'd just like to add this: Next time you guys decide to have a "free" transfer service. Let people know more than 24 hours ahead of time that a CC# verification is going to be requested because you gits are just too fat and lazy to actually take an extra day or so to create an alternate application form so that EVERYONE can benefit from the service and not just the the "Sheep."Well, Ive said my piece...Whether or not those of you who read this agree with it or not is irrelevant. And if the post is deleted it further proves my point so either way.....Well, you get the picture.

Vonotar

05-01-2007, 08:45 AM

<cite>Tandy wrote:</cite><blockquote>I am being prompted to change my name...even though the FAQ said the older characters would get to keep the name so I didnt finish the transfer.</blockquote>This is exactly what I kept pointing out to Grimwell, even to the extent of posting screenshots of the character transfer screen. If you do complete the transfer can you let this thread know if you end up with the new name you have chosen, or if you end up with your old name with an "X" on the end (wouldn't put it past them to prompt for a name and then ignore it). Many thanks, guess we'll have to work out the issues ourselves to be sure.

Labatyd

05-01-2007, 09:10 AM

Transfer worked fine for me with completely fictitious CC details. It's not elegant but it's not rocket science either. I guess getting hysterical is just easier for some people ;P

Xeronoth

05-01-2007, 09:14 AM

Personally the only problems I have are with the rediculous amounts of time required for each page to load due to the website's servers being bogged down.. /sighof course, I prefur the previous setup they had for the last free char transfur week that they enabled..

priraswan

05-01-2007, 09:21 AM

<cite>Labatyd wrote:</cite><blockquote>Transfer worked fine for me with completely fictitious CC details. It's not elegant but it's not rocket science either. I guess getting hysterical is just easier for some people ;P</blockquote> If just random #s work then that is fine....Now that I know this I will try it out for myself...In the words of Cloud: "Ill phone in the verdict..." <img src="/smilies/69934afc394145350659cd7add244ca9.gif" border="0" alt="SMILEY" />

priraswan

05-01-2007, 09:25 AM

Now if I can just get into the bloody page that would be great <img src="/smilies/283a16da79f3aa23fe1025c96295f04f.gif" border="0" alt="SMILEY" />. Probably going to sit my [Removed for Content] here all day until I am able to sooooooo be back shortly ladies and gentlemen <img src="/smilies/69934afc394145350659cd7add244ca9.gif" border="0" alt="SMILEY" />. *Goes and grabs another cup of coffee*

priraswan

05-01-2007, 09:28 AM

Woot!!! Ficticious CC# worked <img src="/smilies/283a16da79f3aa23fe1025c96295f04f.gif" border="0" alt="SMILEY" />!!!! Yay!!! Transferring now to Lucan D'lere server d(^.^)b

hudzi

05-01-2007, 09:55 AM

hi I read the posts but couldn't find out how to proceed with the ui-files. My characters have been on the Darather Server and when I now try to move them to Venekor with the character Transfer Service, it shows my characters being already on Venekor. When I try to log into the game, my characters are not in the character selection. So I think I need to move those Ui-files they always mention. My question now is: Do I have to copy the whole UI directory to the US folder and with that overwrite the one thats being there? Or do I copy all from inside the folders into the US-UI-folders? Or should I just log into Venekor with "Select a character" and my chars will be there? It would be nice if someone got any suggestion! <img src="/smilies/283a16da79f3aa23fe1025c96295f04f.gif" border="0" alt="SMILEY" />

Apinia

05-01-2007, 09:58 AM

If you're moving to EU from US or vice versa you will have a region select on the front screen to change region (top right) before the game loads.Not in front of game so can't be more specific.

Dani

05-01-2007, 10:12 AM

When it gets to the confirmation page, after adding cc details.. I get 'transfer request failed. server error' Anyone know what this means? Just busy maybe?

hudzi

05-01-2007, 10:14 AM

hudzi wrote: <blockquote>hi I read the posts but couldn't find out how to proceed with the ui-files. My characters have been on the Darather Server and when I now try to move them to Venekor with the character Transfer Service, it shows my characters being already on Venekor. When I try to log into the game, my characters are not in the character selection. So I think I need to move those Ui-files they always mention. My question now is: Do I have to copy the whole UI directory to the US folder and with that overwrite the one thats being there? Or do I copy all from inside the folders into the US-UI-folders? Or should I just log into Venekor with "Select a character" and my chars will be there? It would be nice if someone got any suggestion! <img src="/smilies/283a16da79f3aa23fe1025c96295f04f.gif" border="0" alt="SMILEY" /> </blockquote> ok, just tried to be curagous and found out that you only have to log in to venekor and everything is there, even though there is no character to select at first.

Writer Cal

05-01-2007, 10:49 AM

Awesome, got all the characters I wanted transfered to their destination server. Now if the account to account transfer would just work -- or if CS would stop giving me answers that directly contradict the FAQ for this free transfer week...

Apinia

05-01-2007, 11:39 AM

My Debit card worked OK, and I am not from US.Latest strange thing. Character transfer said it all went through fine. When I log into MyEQ2Players (<a href="http://eq2players.station.sony.com/characters/character_search.vm?mode=Default" target="_blank" rel="nofollow">http://eq2players.station.sony.com/...vm?mode=Default</a>) now have 2 characters with the same name but on 2 different servers (the original one, and the new one).I am not at home atm so can't check by logging into the game, but is this how it's supposed to work?

kittykat8156

05-01-2007, 11:45 AM

Calaadore that's almost an easy one. It might take up to 24 hours for the website to update, so it'll show the previous 24hours info as well as "current" info, and have to hang in to "purge" the older info. That's just my theory but hope that helps

Calthine

05-01-2007, 11:47 AM

Hubby just did his Transfer. Yes, it asks for a credit card number, but the charges are all $0 when you get to the next page.

Jibber Mong

05-01-2007, 11:49 AM

A few problems so far... <img src="/smilies/b2eb59423fbf5fa39342041237025880.gif" border="0" alt="SMILEY" />Account number 1, 4 Characters merged to Venekor then transfered to Nagafen... 2 of the 4 characters have made it onto Naggy, however 2 are still stuck on Venekor. The transfer for all 4 was completed at the same time, if i try to do another transfer for the 2 characters stuck on Venekor it comes up with an error message "on hold by game".Account number 2,4 Characters merged to Venekor then transfered to nagafen... All 4 have made it to Nagafen /cheer However character select is missing 2 Characters already on Naggy, and 2 characters currently on a PvE server. It should be showing 10 characters, but is only displaying 6..Account number 3,Similar to account 1, 6 characters merged, then transferd to naggy. Character select is showing the correct number of characters, but 2 remain on Venekor.Also if you have to change your character name, it's not updating your house ingame. Not a major problem really, but if you want to allow people to buy stuff from your house via the broker, you have to ditch your house and get a new one under the correct name. I'm just glad i have a small house with very few items in it, or this could be rather annoying.

Jbrawn26

05-01-2007, 11:49 AM

well i have a question that I don't THINK has been asked.... is anyone else having a problem selecting a new name? My husband and I have been trying to change servers and some characters went fine the ones that needed a name change however are a whole new story. Every name chosen is coming up as either taken or invalid and we have been trying for literally an hour and a half every random name coming to mind. We even used name generators to try and get something through that we could /petition later to no avail. The names that we have used ARE available as we can go to the island and make the character and delete it again just fine ( which he just now tried ) but I am still getting the error on the name change page... any suggestions?

thygeson

05-01-2007, 12:26 PM

I tried the transfer like many others a few hours ago. I could not get the page to load. About two hours after that I was able to get all the pages to load and feel as though I have completed the transfer. It said I would receive an email confirmation shortly. It has been over two hours since then and no email. I can understand if it takes longer due to how busy it is but almost feel like maybe it didn't go through. It would be nice to hear from a dev on all the issues people are encountering. It might alleveiate some concerns people are having.

Jbrawn26

05-01-2007, 12:29 PM

you should be able to go to character select and just login mine was done in less than 5 minutes on the ones that I was able to transfer.......still having that name change issue though

thygeson

05-01-2007, 12:53 PM

You are absoutely right. From character sheet ingame everything was fine. On the site it said I was still on the old server and I had received no confirmation email. It still had worked though. Thanks.

Seraki

05-01-2007, 12:54 PM

My husband did one of his characters and had a name issue. The FAQ says that contested names will have an x placed on the end and will be able to petition for name change (recomended after the week of server move over) but the character move sheet requires a contested name fill in a new name before you complete the character move request form. Confused by this he typed in his character's name with and x at the end. If he gets stuck like that because he filled in the name change box we will both be unhappy. Im thinking a petition will straighten it out though. Hopefully

Sapphira

05-01-2007, 01:47 PM

I had to remove a few posts from this thread. Lets debate/discuss civilized without insulting each other. Thank you.

Kryoni

05-01-2007, 02:41 PM

My toons that I dont play often went to the new server lightning fast. My main toon is "on hold by game" gotta love the irony of the only one I want to play being the only one I cant.

Fulsta

05-01-2007, 02:50 PM

My toon is also on hold by game. I don't know why, I have nothing for sale or coins. I went and cleaned up my house and deleted stuff that doesn't belong to me (owned by players who will never play again). trying to go from Lucan D'lere to Blackburrow...could that have something to do with it?

Kryoni

05-01-2007, 02:59 PM

Would not be suprised if we had to wait for our zone reuse timers to all reset to zero before our records could be moved... knew I shouldnt have went on that labs raid last night. DOH!!!

05-01-2007, 03:01 PM

All i'm getting is the 500 Error Message. Are those that are getting in just refreshing repeatedly and eventually getting in?

Fulsta

05-01-2007, 03:02 PM

I wouldn't mind but that message is so cryptic I can't even do anything to rectify what is wrong.

Kryoni

05-01-2007, 03:15 PM

of course someone with red letters in their name could always just log on and say "Please be patient. Due to everyone and their grandma trying to switch servers we are experiencing HUGE lag."

Grimwell

05-01-2007, 03:36 PM

I collected a few questions that were posted here since things began and have done my best on answers... work with me folks I'll do what I can for ya. Why is the naming policy forcing name changes up front? That's good isn't it? No worries over the added 'x' and all that right? OK, I didn't message that it was going to happen that way, and yes I knew the page was there even yesterday... but I went with how I was told it should work out. From what I can tell, we have deviated from the path there, but for the better. Getting a new name is a pain, plus that means I'm giving up *my* old name?!? If you can't get a new name that makes you or the system happy, throw in an 'x' or two and think on it for the week. Then file the /petition and request a name change after you've had time to brew up ideas. The rules on 'he whom had this name the longest' will apply (The character who was made first will get the name, provided he's been in the game in the last 60 days). Not perfect, but you can buy yourself some time and get it next week. How long will it take to transfer? Quite literally, as long as it takes. This may vary for each person, and even each character. There are a multitude of reasons as to why that may be - and your guess is likely to be one of them. Save for "Grimwell's an idiot." That's never the right answer! <img src="/smilies/ed515dbff23a0ee3241dcc0a601c9ed6.gif" border="0" alt="SMILEY" /> Why is my character 'On Hold' ?? I'm working on a better answer for this, but reports from CS are that if you left anything on the Broker it will definitely cause this sort of delay. Why didn't you post at Midnight about the gates being opened? <ul><li>Reason #1 - I did post about the timing more times than I can remember yesterday, and hoped people would take note.</li><li>Reason #2 - I was playing my own character at that point and when they went down I moved to Reason #3.</li><li>Reason #3 - Zzzzzzzzzzzzzzzzzz.</li></ul>Do I need to transfer my EU PvP characters to Venekor? I've seen some mention this. YOU DO NOT HAVE TO DO THAT!!! You were merged onto Venekor yesterday and the characters you see on your European PvP server will fade as those servers are removed from the list. What's up with the Credit Card thing? I don't use a credit card! With the price being set to $0.00 you won't be charged. Not even sales tax. I know some people are hesitant to share their CC info with a big corporation, but it's normal for that form. The team that turned the pricing off didn't make the connection that the CC part of the standard flow needed a change -- because it's normal. If you are using Game Cards or Global Collect -- I'm communicating with the team on that page for a solution. In the meantime the... um... alternative solution... others seem to have tried does work because we aren't validating the CC info for the process while it's free... I hope these answers help some. Remember, you have a full week to do this, and just two moves. If you aren't bent on having the change NOW give it a day or two to let the dust settle! That's what I'm doing!

Ildarus

05-01-2007, 04:29 PM

Grimwell, what about those of us that are trying to move a toon to a different account. I created an account last week just for this so I can start dual boxing two of my toons. Everytime I try it tells me transfer has failed and that I need to contact customer support. So I contact customer support and they tell me that it is a know issue and there is nothing they can do. Then I get an email saying I can try again after 12:00PM PST. Well guess what, just did that and still same old crap. Come on, why can't this just be a smooth transition? Is that too much to ask.

Grimwell

05-01-2007, 04:31 PM

Check your PM box please.

Owlbe

05-01-2007, 04:33 PM

Will we get a e-mail telling us when its done or is it just done? Just curious 'cause I don't want to log on and screw the transfer up or something hehe.

05-01-2007, 04:39 PM

Grimwell,What about the HTTP Status 500 Error message? Is that just due to traffic? Is the system down? Am I doing something wrong? This is what I'm getting... <a href="https://secure.station.sony.com/eq2ctservice/TransferOrder.m" target="_blank" rel="nofollow">https://secure.station.sony.com/eq2...TransferOrder.m</a>HTTP Status 500 - <hr />type Exception reportmessage description The server encountered an internal error () that prevented it from fulfilling this request.exception javax.servlet.ServletException: Servlet execution threw an exception root cause java.lang.NoClassDefFoundError: com/sony/soe/web/common/cookie/Cookies com.sony.soe.web.mvc.AccountManager.login(AccountM anager.java:137) com.sony.soe.web.mvc.AccountManager.validate(Accou ntManager.java:102) com.sony.soe.web.mvc.BaseCmdController.go(BaseCmdC ontroller.java:157) org.infohazard.maverick.flow.ThrowawayControllerAd apter.go(ThrowawayControllerAdapter.java:54) org.infohazard.maverick.flow.CommandBase.go(Comman dBase.java:66) org.infohazard.maverick.Dispatcher.service(Dispatc her.java:346) javax.servlet.http.HttpServlet.service(HttpServlet .java:810) note The full stack trace of the root cause is available in the Apache Tomcat/5.0.25 logs.

Vonotar

05-01-2007, 04:48 PM

Apinia@Permafrost wrote: <blockquote>My Debit card worked OK, and I am not from US.Latest strange thing. Character transfer said it all went through fine. When I log into MyEQ2Players (<a href="http://eq2players.station.sony.com/characters/character_search.vm?mode=Default" target="_blank" rel="nofollow">http://eq2players.station.sony.com/...vm?mode=Default</a>) now have 2 characters with the same name but on 2 different servers (the original one, and the new one).I am not at home atm so can't check by logging into the game, but is this how it's supposed to work?</blockquote>Debit card will work because (at the moment) you can put any number in, they are not validating the card numbers (see Grimwells post). I used 1234567890123456 for my transfers today. Jibber Mong wrote: <blockquote>A few problems so far... <img src="/smilies/b2eb59423fbf5fa39342041237025880.gif" border="0" alt="SMILEY" />Account number 1, 4 Characters merged to Venekor then transfered to Nagafen... 2 of the 4 characters have made it onto Naggy, however 2 are still stuck on Venekor. The transfer for all 4 was completed at the same time, if i try to do another transfer for the 2 characters stuck on Venekor it comes up with an error message "on hold by game".Account number 2,4 Characters merged to Venekor then transfered to nagafen... All 4 have made it to Nagafen /cheer However character select is missing 2 Characters already on Naggy, and 2 characters currently on a PvE server. It should be showing 10 characters, but is only displaying 6..Account number 3,Similar to account 1, 6 characters merged, then transferd to naggy. Character select is showing the correct number of characters, but 2 remain on Venekor.Also if you have to change your character name, it's not updating your house ingame. Not a major problem really, but if you want to allow people to buy stuff from your house via the broker, you have to ditch your house and get a new one under the correct name. I'm just glad i have a small house with very few items in it, or this could be rather annoying. </blockquote>Do you have Station Access or a regular account? As I understand it PvP players who have been affected by the merger have been allowed extra slots so they can still access their Darathar characters on Venekor. However I believe that you lose that extra allowance if you transfer those characters to another server. Therefore if you don't have Station access on Account number 1 you will correctly see only 6 available characters. Upgrade to Station Access or move them to another account. Or to put it another way, your ex-Darathar characters are still using the 'EU-PvP' allowance until such a time as you delete or move them. If you delete or move them you will lose that additional slot.

cdxrd

05-01-2007, 04:56 PM

Oops@Venekor wrote: <blockquote>Grimwell,What about the HTTP Status 500 Error message? Is that just due to traffic? Is the system down? Am I doing something wrong? This is what I'm getting... <a href="https://secure.station.sony.com/eq2ctservice/TransferOrder.m" target="_blank" rel="nofollow">https://secure.station.sony.com/eq2...TransferOrder.m</a>HTTP Status 500 - <hr /></blockquote>I have yet to get anything but this.. =(

Geothe

05-01-2007, 05:22 PM

<cite>Grimwell wrote:</cite><blockquote>Check your PM box please. </blockquote> Grimwell,if there is something up with the Account to account transfers, why are you PMing an answer to instead of posting it? I know that i've read several posts from people having issues with the account to account transfers, and I'm going to be trying it tonight when I get home from work.

cdxrd

05-01-2007, 05:24 PM

<cite>Geothe wrote:</cite><blockquote><cite>Grimwell wrote:</cite><blockquote>Check your PM box please. </blockquote> Grimwell,if there is something up with the Account to account transfers, why are you PMing an answer to instead of posting it? I know that i've read several posts from people having issues with the account to account transfers, and I'm going to be trying it tonight when I get home from work.</blockquote>I hope there isnt anything going on with account to account. I dont want to move servers at all, but I want to move 3 or 4 chars from each account to the other so that my better half and I can both play our mains together.. Im not interested in server transfers at all... unless of course one server has really cheap rares.. lolBeen trying all day to get the xfer page to come up, so hopefully in a few hours when I get home I can get these accounts straight and be able to play.. Last week i did get an error when checking the xfer page saying my accounts didnt match, but after chatting with customer service, they had that fixed within 15 mins.. =)

Lunah

05-01-2007, 05:43 PM

First transfer went through instantly.....next one is stuck at server error. <img src="/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY" /> Any idea when this will be fixed??

Ildarus

05-01-2007, 05:58 PM

Geothe, just to clarify, Grimwell has not given me an answer. He wanted my CS ticket so he could follow up on it. He has not gotten back to me yet. I am hoping that when he does that he can give the whole community an answer.

USAFJeeper

05-01-2007, 06:20 PM

I used the online chat and got this from the TSR, it worked for me. TSR REPDUDE.: Please go to START, then RUN, and type in "inetcpl.cpl" (without the quotation marks). You can also launch Internet Explorer, and then go to TOOLS -> INTERNET OPTIONS. Either way, it will bring up a window where you can change your Internet Explorer options. Please do the following: On the General tab: 1. Press the Delete Cookies button. Confirm that you wish to delete. 2. To the right of that button is the Delete Files Button. Press the Delete Files button. Confirm that you wish to delete. 3. To the right of that button is the Settings button. Press the Settings button. Set "Check for newer versions of stored pages:" to "Every visit to the page." On the Security tab, please select "Internet" then click the "Default" button. On the Privacy tab, please click the "Default" button. Hit Apply, then OK. Close all windows of Internet Explorer and reopen the program. You should be configured correctly now. It then worked for me

cdxrd

05-01-2007, 06:30 PM

Thanks for that reply there, I hadnt thought about it.. Being at work, Im stuck with these settings.. But! I have a flash drive with IE installed on it.. works beautifully now.. 1 xfered, multiple to go.. =)

EQ2Playa432

05-01-2007, 06:34 PM

Is it normal to still enter billing information for this transfer? It's asking me for new billing information.

05-01-2007, 06:35 PM

Madigan@Blackburrow wrote: <blockquote>I used the online chat and got this from the TSR, it worked for me. TSR REPDUDE.: Please go to START, then RUN, and type in "inetcpl.cpl" (without the quotation marks). You can also launch Internet Explorer, and then go to TOOLS -> INTERNET OPTIONS. Either way, it will bring up a window where you can change your Internet Explorer options. Please do the following: On the General tab: 1. Press the Delete Cookies button. Confirm that you wish to delete. 2. To the right of that button is the Delete Files Button. Press the Delete Files button. Confirm that you wish to delete. 3. To the right of that button is the Settings button. Press the Settings button. Set "Check for newer versions of stored pages:" to "Every visit to the page." On the Security tab, please select "Internet" then click the "Default" button. On the Privacy tab, please click the "Default" button. Hit Apply, then OK. Close all windows of Internet Explorer and reopen the program. You should be configured correctly now. It then worked for me</blockquote>Thanks Madigan. That was it!

Grimwell

05-01-2007, 06:41 PM

Yes, to revalidate I went to PM to get his ticket information so I can follow up on it and see what the answers are before speaking globally on it. I didn't request the ticket in public because I didn't want to suffer from information overload from 1000 friendly tickets. I have the ticket, and when I know more I'll share it with everyone. <img src="/smilies/8a80c6485cd926be453217d59a84a888.gif" border="0" alt="SMILEY" />

EQ2Playa432

05-01-2007, 07:02 PM

I am getting this message: Move Confirmation <img src="https://secure.station.sony.com/eq2ctservice/images/ContentLeftBG.gif" border="0"> <div align="center"> <div align="left"> Transaction on hold by game. This Is Your Order: <div align="left">Character <div align="left">Transaction </div> Price</div> ********** Moving from ******* to ***** with Items. $0.00 Total Discounts: $0.00 Non-Vat Taxes: $0.00 Vat Taxes: $0.00 Order Grand Total: $0.00 </div></div> <img src="https://secure.station.sony.com/eq2ctservice/images/ContentRightBG.gif" border="0"> <img src="https://secure.station.sony.com/eq2ctservice/images/ContentBtm.gif" border="0">

cdxrd

05-01-2007, 07:14 PM

Done! And they xfered almost instantly as well! Rather impressed.. =) If it hadn't been free, I wouldnt have ever done it because that would have cost me an easy $350 or so.. just not worth it.. but free I like..

Grimwell

05-01-2007, 08:28 PM

<a href="http://eq2players.station.sony.com/en/news_archive.vm?id=1146&section=News&locale=en_US" target="_blank" rel="nofollow">Looks like we have a fly in the soup.</a> All character transfers are being halted for the moment. There seems to be a bug where some (not all) players unintentionally (as in they do nothing to create it) end up with a bunch of duped items. I hope you can all see why that could be a very bad thing. The dev team is already working on this bug, and as soon as it's fixed and validated by QA we will open up the free transfers again. Also, since we have to stop things for a while, we will tack on the time lost to the end of the free transfer period to ensure that you have the same amount of time to decide to transfer. Sorry about that -- seems my <a href="http://en.wikipedia.org/wiki/Murphy%27s_law" target="_blank" rel="nofollow">Uncle Murphy</a> finally made his way to California.

Rashaak

05-01-2007, 08:40 PM

<cite>Grimwell wrote:</cite><blockquote><a href="http://eq2players.station.sony.com/en/news_archive.vm?id=1146&section=News&locale=en_US" target="_blank" rel="nofollow">Looks like we have a fly in the soup.</a> All character transfers are being halted for the moment. There seems to be a bug where some (not all) players unintentionally (as in they do nothing to create it) end up with a bunch of duped items. I hope you can all see why that could be a very bad thing. The dev team is already working on this bug, and as soon as it's fixed and validated by QA we will open up the free transfers again. Also, since we have to stop things for a while, we will tack on the time lost to the end of the free transfer period to ensure that you have the same amount of time to decide to transfer. Sorry about that -- seems my <a href="http://en.wikipedia.org/wiki/Murphy%27s_law" target="_blank" rel="nofollow">Uncle Murphy</a> finally made his way to California. </blockquote> HA HA HA!!You would of thought they had fixed this on the LAST free character transfer/server merge in Feb of 06....lol/sigh

Mantell

05-01-2007, 09:16 PM

<cite>Grimwell wrote:</cite><blockquote><a href="http://eq2players.station.sony.com/en/news_archive.vm?id=1146&section=News&locale=en_US" target="_blank" rel="nofollow">Looks like we have a fly in the soup.</a> All character transfers are being halted for the moment. There seems to be a bug where some (not all) players unintentionally (as in they do nothing to create it) end up with a bunch of duped items. I hope you can all see why that could be a very bad thing. The dev team is already working on this bug, and as soon as it's fixed and validated by QA we will open up the free transfers again. Also, since we have to stop things for a while, we will tack on the time lost to the end of the free transfer period to ensure that you have the same amount of time to decide to transfer. Sorry about that -- seems my <a href="http://en.wikipedia.org/wiki/Murphy%27s_law" target="_blank" rel="nofollow">Uncle Murphy</a> finally made his way to California. </blockquote> Can I transfer my character from Najena to Najena right now please? There are some things I wouldn't mind having two of.

Bawang

05-02-2007, 01:58 AM

Dani@Blackburrow wrote: <blockquote>When it gets to the confirmation page, after adding cc details.. I get 'transfer request failed. server error' Anyone know what this means? Just busy maybe? </blockquote>This happened to me. When I checked the character's broker sure enough I had been using the broker as an extra storage place even though he wasn't selling anything. As soon as I removed the boxes from the broker the transfer went through.I'm sure you know this but the other possibility is that the toon has items in the shared slots.

Jagged Halo

05-02-2007, 04:36 AM

<cite>Rashaak wrote:</cite><blockquote><cite>Grimwell wrote:</cite><blockquote><a href="http://eq2players.station.sony.com/en/news_archive.vm?id=1146&section=News&locale=en_US" target="_blank" rel="nofollow">Looks like we have a fly in the soup.</a> All character transfers are being halted for the moment. There seems to be a bug where some (not all) players unintentionally (as in they do nothing to create it) end up with a bunch of duped items. I hope you can all see why that could be a very bad thing. The dev team is already working on this bug, and as soon as it's fixed and validated by QA we will open up the free transfers again. Also, since we have to stop things for a while, we will tack on the time lost to the end of the free transfer period to ensure that you have the same amount of time to decide to transfer. Sorry about that -- seems my <a href="http://en.wikipedia.org/wiki/Murphy%27s_law" target="_blank" rel="nofollow">Uncle Murphy</a> finally made his way to California. </blockquote> HA HA HA!!You would of thought they had fixed this on the LAST free character transfer/server merge in Feb of 06....lol/sigh</blockquote>this wasnt happening in the last free trasfers just before KoS came out

Rattfa

05-02-2007, 05:42 AM

My 2 transfers went smoothly...the only thing I got 2 of was a tier1 8-slot quiver...I'm rich now zomg Could have given me a second stormfire bow or something <img src="/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY" /> lol

Greenion

05-02-2007, 07:34 AM

sry if this has been asked already, its a long thread...i recieved an extra two char slots from the merger, i wasnt actually expecting this...but its nice and im not complaining...what im curious about is what happens if i decide i would rather have a different char than the ones that transfered over...if i delete a character now that i have two extra slots resulting from the transfers...will the slot dissolve and no longer be available?

The_Real_Ohno

05-02-2007, 09:24 AM

Any update on when this is gonna be fixed? Today, tomorrow or next week?

Vonotar

05-02-2007, 10:15 AM

Rattface@Nagafen wrote: <blockquote>My 2 transfers went smoothly...the only thing I got 2 of was a tier1 8-slot quiver...I'm rich now zomg Could have given me a second stormfire bow or something <img src="/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY" /> lol </blockquote>Funny enough my zerker had a second quiver in her overflow that should not have been there... maybe it's only that slot which is affected.

Vonotar

05-02-2007, 10:19 AM

<cite>Greenion wrote:</cite><blockquote>sry if this has been asked already, its a long thread...i recieved an extra two char slots from the merger, i wasnt actually expecting this...but its nice and im not complaining...what im curious about is what happens if i decide i would rather have a different char than the ones that transfered over...if i delete a character now that i have two extra slots resulting from the transfers...will the slot dissolve and no longer be available?</blockquote> As I understand it, you would lose the slot if you delete a character or move a venekor char to nagafen (or the pvp-exchange server, I forget it's name). The slots are only there to allow you to continue playing darathar characters on venekor (the designated server for ex-EU pvp'rs)

Espyderman

05-02-2007, 12:22 PM

Ohnoes@Venekor wrote: <blockquote>Any update on when this is gonna be fixed? Today, tomorrow or next week?</blockquote> Good question. I mean its a bug fix and no ETA?

Ruben

05-02-2007, 12:53 PM

Sarron@Nektulos wrote: <blockquote>Grimwell, what about those of us that are trying to move a toon to a different account. I created an account last week just for this so I can start dual boxing two of my toons. Everytime I try it tells me transfer has failed and that I need to contact customer support. So I contact customer support and they tell me that it is a know issue and there is nothing they can do. Then I get an email saying I can try again after 12:00PM PST. Well guess what, just did that and still same old crap. Come on, why can't this just be a smooth transition? Is that too much to ask. </blockquote> I had a similiar thing occur, basically what it means is that the registration doesnt match on thier end between the accounts. I did the online chat gave them my account names, they asked for the last 4 digits of the credit card I used to pay for the accounts and in about 6 minutes they made changes so I could transfer around tween the accounts.I think its because my email address wasnt the same between all the accounts but they never said exactly what they did.

Grimwell

05-02-2007, 02:31 PM

<cite>Greenion wrote:</cite><blockquote>if i delete a character now that i have two extra slots resulting from the transfers...will the slot dissolve and no longer be available?</blockquote>Good question, the slots dissolve and become no longer available. The goal is to protect the characters you do have, but not give you an extra advantage over people who didn't have excess characters (by giving you the ability to reroll). As to the ETA question: ASAP. It is a high priority item and as soon as it is completed, tested, and validated it's going to be a hotfix. No, not ideal - but I'd rather not lie and say "3:00 PM PDT" or "This evening" when in truth it is "As fast as possible, but yes they are going to stop for lunch." <img src="/smilies/8a80c6485cd926be453217d59a84a888.gif" border="0" alt="SMILEY" />

Yindari

05-02-2007, 05:29 PM

<cite>Grimwell wrote:</cite><blockquote> "As fast as possible, but yes they are going to stop for lunch." <img src="/smilies/8a80c6485cd926be453217d59a84a888.gif" border="0" alt="SMILEY" /> </blockquote> Slackers <img src="/smilies/97ada74b88049a6d50a6ed40898a03d7.gif" border="0" alt="SMILEY" />, well I guess I just stopped for lunch too so its ok.

Espyderman

05-02-2007, 07:38 PM

<cite>Grimwell wrote:</cite><blockquote><cite>Greenion wrote:</cite><blockquote>if i delete a character now that i have two extra slots resulting from the transfers...will the slot dissolve and no longer be available?</blockquote>Good question, the slots dissolve and become no longer available. The goal is to protect the characters you do have, but not give you an extra advantage over people who didn't have excess characters (by giving you the ability to reroll). As to the ETA question: ASAP. It is a high priority item and as soon as it is completed, tested, and validated it's going to be a hotfix. No, not ideal - but I'd rather not lie and say "3:00 PM PDT" or "This evening" when in truth it is "As fast as possible, but yes they are going to stop for lunch." <img src="/smilies/8a80c6485cd926be453217d59a84a888.gif" border="0" alt="SMILEY" /> </blockquote> Good to know its a priority and that it will go up ASAP. Thanks for the info.