immediate crash

[19523253]

<p>ok, ive installed everquest 2 and desert flames, downloaded all the updates sucsessfully and then when i click the big red play button the screen gores black, the mouses cursor changes shape, then after a few seconds the program crashes and i find myself back on my desktop, no messages, nothing. please help? </p><p>cheers: shotgunko</p>

[TSR-GarethC]

In Windows 2000/XP: 1. Click on the start menu 2. Click run 3. Type dxdiag and click OK 4. Run the various diagnostics and click "Save All Information" 5. Paste the text of the file you saved to your hard drive in this thread. In Windows Vista: 1. Hold the "Windows key" between Ctrl & Alt on your keyboard and press the "R" key to bring up the run box. 2. Type dxdiag and click OK 3. Run the various diagnostics and click "Save All Information" 4. Paste the text of the file you saved to your hard drive in this thread.

[19523253]

well apparently i have 2.80 ghz, 1022mb ram, directX 9.0C, intel pentium 4 cpu 2 processor, and its a dell. thanks for telling me how to find out this stuff!!! <(^^)> ( sorry if its a bit vague but i couldn't paste for some reason)

[19523253]

<p>Hi there,  have deleted half of the stuff from notepad as the post was too large. Is this any help??</p><p>System Information ------------------ Time of this report: 4/14/2007, 09:13:43        Machine name: DELL1    Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.070227-2254)            Language: English (Regional Setting: English) System Manufacturer: Dell Computer Corporation        System Model: Dimension 3000                              BIOS: Phoenix ROM BIOS PLUS Version 1.10 A02           Processor: Intel(R) Pentium(R) 4 CPU 2.80GHz              Memory: 1022MB RAM           Page File: 361MB used, 2103MB available         Windows Dir: C:WINDOWS     DirectX Version: DirectX 9.0c (4.09.0000.0904) DX Setup Parameters: Not found      DxDiag Version: 5.03.2600.2180 32bit Unicode</p><p>------------ DxDiag Notes ------------   DirectX Files Tab: No problems found.       Display Tab 1: No problems found.         Sound Tab 1: DirectSound test results: Failure at step 19 (User verification of software): HRESULT = 0x00000000 (error code)           Music Tab: No problems found.           Input Tab: No problems found.         Network Tab: No problems found.</p><p>-------------------- DirectX Debug Levels -------------------- Direct3D:    0/4 (n/a) DirectDraw:  0/4 (retail) DirectInput: 0/5 (n/a) DirectMusic: 0/5 (n/a) DirectPlay:  0/9 (retail) DirectSound: 0/5 (retail) DirectShow:  0/6 (retail)</p><p>--------------- Display Devices ---------------         Card name: Intel(R) 82865G Graphics Controller      Manufacturer: Intel Corporation         Chip type: Intel(R) 82865G Graphics Controller          DAC type: Internal        Device Key: EnumPCIVEN_8086&DEV_2572&SUBSYS_019D1028&REV_02    Display Memory: 96.0 MB      Current Mode: 1024 x 768 (32 bit) (75Hz)           Monitor: Plug and Play Monitor   Monitor Max Res: 1600,1200       Driver Name: ialmrnt5.dll    Driver Version: 6.14.0010.4396 (English)       DDI Version: 9 (or higher) Driver Attributes: Final Retail  Driver Date/Size: 9/20/2005 10:52:38, 36990 bytes       WHQL Logo'd: Yes   WHQL Date Stamp: n/a               VDD: n/a          Mini VDD: ialmnt5.sys     Mini VDD Date: 9/20/2005 11:00:54, 1302332 bytes Device Identifier: {D7B78E66-6632-11CF-B462-9721A3C2CB35}         Vendor ID: 0x8086         Device ID: 0x2572         SubSys ID: 0x019D1028       Revision ID: 0x0002       Revision ID: 0x0002       Video Accel:  Deinterlace Caps: n/a          Registry: OK      DDraw Status: Enabled        D3D Status: Enabled        AGP Status: Not Available DDraw Test Result: Not run  D3D7 Test Result: Not run  D3D8 Test Result: Not run  D3D9 Test Result: Not run</p><p>------------- Sound Devices -------------             Description: Sound Blaster Live! 24-bit  Default Sound Playback: Yes  Default Voice Playback: Yes             Hardware ID: PCIVEN_1102&DEV_0007&SUBSYS_10071102&REV_00         Manufacturer ID: 1              Product ID: 100                    Type: WDM             Driver Name: P17.sys          Driver Version: 5.12.0001.0315 (English)       Driver Attributes: Final Retail             WHQL Logo'd: Yes           Date and Size: 6/9/2004 17:16:00, 840960 bytes             Other Files:         Driver Provider: Creative          HW Accel Level: Full               Cap Flags: 0xF5F     Min/Max Sample Rate: 4000, 96000 Static/Strm HW Mix Bufs: 64, 63  Static/Strm HW 3D Bufs: 64, 63               HW Memory: 0        Voice Management: Yes  EAX(tm) 2.0 Listen/Src: Yes, Yes    I3DL2(tm) Listen/Src: No, No Sensaura(tm) ZoomFX(tm): No                Registry: OK       Sound Test Result: Failure at step 19 (User verification of software): HRESULT = 0x00000000 (error code)</p><p>--------------------- Sound Capture Devices ---------------------             Description: Sound Blaster Live! 24-bit   Default Sound Capture: Yes   Default Voice Capture: Yes             Driver Name: P17.sys          Driver Version: 5.12.0001.0315 (English)       Driver Attributes: Final Retail           Date and Size: 6/9/2004 17:16:00, 840960 bytes               Cap Flags: 0x41            Format Flags: 0xFFF</p><p>----------- DirectMusic -----------         DLS Path: C:WINDOWSSYSTEM32driversGM.DLS      DLS Version: 1.00.0016.0002     Acceleration: n/a            Ports: Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal, Default Port                   Sound Blaster Live! 24-bit, Software (Kernel Mode), Output, DLS, Internal                   Microsoft MIDI Mapper [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal                   Creative SoundFont Synth [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal                   Microsoft GS Wavetable SW Synth [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal         Registry: OK      Test Result: Not run</p><p>------------------- DirectInput Devices -------------------       Device Name: Mouse          Attached: 1     Controller ID: n/a Vendor/Product ID: n/a         FF Driver: n/a</p><p>      Device Name: Keyboard          Attached: 1     Controller ID: n/a Vendor/Product ID: n/a         FF Driver: n/a</p><p>Poll w/ Interrupt: No          Registry: OK</p><p>----------- USB Devices ----------- + USB Root Hub | Vendor/Product ID: 0x8086, 0x24D2 | Matching Device ID: usbroot_hub | Service: usbhub | Driver: usbhub.sys, 8/3/2004 23:08:44, 57600 bytes | Driver: usbd.sys, 8/4/2004 05:00:00, 4736 bytes</p><p>---------------- Gameport Devices ----------------</p><p>------------ PS/2 Devices ------------ + HID Keyboard Device | Vendor/Product ID: 0x413C, 0x2003 | Matching Device ID: hid_device_system_keyboard | Service: kbdhid | Driver: kbdhid.sys, 8/3/2004 22:58:36, 14848 bytes | Driver: kbdclass.sys, 8/3/2004 22:58:34, 24576 bytes | + Terminal Server Keyboard Driver | Matching Device ID: rootrdp_kbd | Upper Filters: kbdclass | Service: TermDD | Driver: termdd.sys, 8/4/2004 01:01:08, 40840 bytes | Driver: kbdclass.sys, 8/3/2004 22:58:34, 24576 bytes | + HID-compliant mouse | Vendor/Product ID: 0x413C, 0x3200 | Matching Device ID: hid_device_system_mouse | Service: mouhid | Driver: mouclass.sys, 8/3/2004 22:58:34, 23040 bytes | Driver: mouhid.sys, 8/17/2001 13:48:00, 12160 bytes | + Terminal Server Mouse Driver | Matching Device ID: rootrdp_mou | Upper Filters: mouclass | Service: TermDD | Driver: termdd.sys, 8/4/2004 01:01:08, 40840 bytes | Driver: mouclass.sys, 8/3/2004 22:58:34, 23040 bytes</p><p>---------------------------- DirectPlay Service Providers ---------------------------- DirectPlay8 Modem Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.2180) DirectPlay8 Serial Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.2180) DirectPlay8 IPX Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.2180) DirectPlay8 TCP/IP Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.2180) Internet TCP/IP Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.2600.2180) IPX Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.2600.2180) Modem Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.2600.2180) Serial Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.2600.2180)</p><p>DirectPlay Voice Wizard Tests: Full Duplex: Not run, Half Duplex: Not run, Mic: Not run DirectPlay Test Result: Not run Registry: OK</p><p>------------------- DirectPlay Adapters ------------------- DirectPlay8 Modem Service Provider: Intel(R) 537EP V9x DF PCI Modem DirectPlay8 Serial Service Provider: COM1 DirectPlay8 Serial Service Provider: COM3 DirectPlay8 TCP/IP Service Provider: Wireless Network Connection - IPv4 - </p><p>----------------------- DirectPlay Voice Codecs ----------------------- Voxware VR12 1.4kbit/s Voxware SC06 6.4kbit/s Voxware SC03 3.2kbit/s MS-PCM 64 kbit/s MS-ADPCM 32.8 kbit/s Microsoft GSM 6.10 13 kbit/s TrueSpeech(TM) 8.6 kbit/s</p><p>------------------------- DirectPlay Lobbyable Apps -------------------------</p><p>------------------------ Disk & DVD/CD-ROM Drives ------------------------       Drive: C:  Free Space: 126.4 GB Total Space: 149.5 GB File System: NTFS       Model: WDC WD1600JB-75GVC0</p><p>      Drive: D:       Model: HL-DT-ST DVD+-RW GWA4164B      Driver: c:windowssystem32driverscdrom.sys, 5.01.2600.2180 (English), 8/4/2004 05:00:00, 49536 bytes</p><p>-------------- System Devices --------------      Name: Intel(R) 82865G Graphics Controller Device ID: PCIVEN_8086&DEV_2572&SUBSYS_019D1028&REV_023&172E68DD&0&10    Driver: C:WINDOWSsystem32DRIVERSialmnt5.sys, 6.14.0010.4396 (English), 9/20/2005 11:00:54, 1302332 bytes    </p>

[TSR-GlennM]

Hello,   Unfortunately we do not suport the use of Onboard Video cards for our games. I'd suggest that please visit this <a href="http://help.station.sony.com/cgi-bin/soe.cfg/php/enduser/std_adp.php?p_faqid=16089" target="_blank" rel="nofollow">link</a> for the list of supported video devices for the game.

[willnotuse]

If I looked up your computer correctly you do not have any PCIe or AGP expansion slots for video.  PCI only.  You'll have to find a PCI based video card that can run the game.