GM help was appreciated - Thanx a bunch

[Kashmeer]

I'm definitely not the first guy to [Removed for Content] when we  have a have an issue with EQ but I'm all about sharing (good and bad). This time I just wanted to say thanx to the GMs on Lucan DLere for helping us out. Without posting details they did good by us when we needed it. Bad news travels 10 times as fast as good but I just wanted to make sure that they got credit for a good deed done. Woot

[Kashmeer]

[Removed for Content] I guess I was censored how about "complain"

[Kraven Coldblade]

Indeed, it's great when things work out in respect to customer service. In the past I've had to contact CS for assistance and have always received a prompt reply and assistance from GM's as necessary.

[StrollingWolf]

<p>I'm glad you had a good experience with customer service. </p><p>In the future please direct comments to: <a href="mailto:[email protected]" target="_blank" rel="nofollow">[email protected]</a> instead of posting it on the forums. Many times threads giving feedback on customer service resolutions end up turning into needless bickering. </p><p>Per forum rules of conduct: (<a href="http://forums.station.sony.com/eq2/posts/list.m?topic_id=176" target="_blank" rel="nofollow">http://forums.station.sony.com/eq2/....m?topic_id=176</a>)</p><p>You may not:</p><ul><li>Make posts seeking or giving feedback about Customer Service resolutions. All requests and feedback about Customer Service issues should be handled through petitions or emails using the Knowledge Base (<a href="http://www.station.sony.com/kb" target="_blank" rel="nofollow">www.station.sony.com/kb</a>) and selecting Email Support.</li></ul><p>Thanks <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /></p>