EQ2 Players March Update [Archive] - EQ2 Forum Archive @ EQ2Wire

SOE-Jabru

03-06-2007, 07:19 PM

Hello,I just wanted to update everyone on the progress this month and our plan for upcoming updates. We have recently finished the rollover from the Lithium Guild Forums to our own internal solution. This means that if you are still experiencing issues with Guild Forums, we can help you to resolve them. As part of this change, all previously existing guild forums have had all their forums set to maximum privacy. You will need to have your guild leader log in and reset the permissions, because the new method is different from how Lithium did it. If you are experiencing any issues with Guild Forums, please post and let me know.We will be doing a scheduled maintenance tomorrow morning. This maintenance is primarily bugfixes for the EQ2 Players site. I will post release notes once the build has successfully gone up. We will be moving right back into bugfixes once this release is complete, and I expect to patch again a month from tomorrow's release. If there are issues which you have not posted, that are not included in our known issues, please let us know so that we can address them.The trial period which was extended for some time beyond the launch of the EQ2 Players Re-design is over. I expect this will cause some confusion, as people become familiar with what features are free and what features are premium. Here is a basic rundown of the way that the service should work:Customers who are not subscribed should be able to see their own front profile page, upload 10 images, get a Forum Signature, see a complete list of spells available for each class, and use any of the pre-defined leaderboards. Privacy permissions are of course available for anyone as well.Customers who have subscribed to the Advanced Guild Tools will be able to use Guild Chat, and we are currently in the design phase for an enhanced version of the "Guild Wall of Fame" for those customers.Customers who have subscribed to the Advanced Character Profiles will be able to see their entire profile, as well as the profile of anyone who has not chosen to hide it.Customers who have subscribed to the Screenshot and Image Storage will be able to upload 200 images, instead of 10.Customers who have subscribed to the Item and Spell Database will be able to see the full details for any item, and any spell, including the variations from Apprentice through Master.Customers who have subscribed to the Leaderboards and Rankings will be able to use the custom leaderboard searches to create their own reports, and will be able to use "My Leaderboards" to set up your own personal leaderboard which tracks only the players you want to see. If there is any confusion about any of this, please post and let me know. As always, we value your feedback in improving the service.

SOE-Jabru

03-06-2007, 07:19 PM

Known Issues:<ol><li>Unique Guild Members column is sometimes inaccurate. </li><li>Some titles contain meaningless strings. </li><li>The Level History is showing an error for people from merged servers. </li><li>Most Status Leaderboard shows guild level, not guild status. </li><li>Localization issues from some locales prevent page from loading. </li><li>Fae show as Qeynos faction. </li><li>Guild Search always shows LFM as True and Alignment as Some value. </li><li>The Website for guilds with Custom Domains show up as N/A. </li><li>Game-Wide and Server-Wide Discoveries are switched in Signatures, and may be switched in other places. </li><li>Servers which don't exist anymore show up as "No row" errors in Level History and Item Discoveries. </li><li>Some EOF Factions Missing. </li><li>Lithium Guild Forums not recognizing ranks. </li><li>Some links to the My Leaderboards section do not maintain character Id. </li><li>Date field missing on tradeskill history page. </li><li>Character Skills are off in several ways, particularly Tradeskills. </li><li>The Rares Harvested rankings do not match the various leaderboards.</li><li>Guild Roster XML is in invalid XML format</li><li>Secondary Tradeskills do not update when you switch.</li><li>Most Master Abilities leaderboard returns no results.</li></ol>We are considering the following enhancement requests for future patches:<ol><li>Guild Roster should allow sorting by level. </li><li>Guild Roster should include "By Tradeskill Class". </li><li>Character Id in Guild XML roster. </li><li>Internal Guild Rankings. </li><li>NPC with the Most Kills. </li><li>Achievements currently only shows Kingdom of Sky achievements.</li></ol>

Seagoat

03-06-2007, 07:51 PM

Thanks for the update, Jabru!! It certainly sounds promising. <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" />As I've detailed <a href="http://forums.station.sony.com/eq2/posts/list.m?topic_id=351002" target="_blank" rel="nofollow">here</a>, there are also some issues with the news archives on the EQ2 Players site; it would be awesome if they could be looked into as well.

Pendant

03-07-2007, 07:06 AM

<cite>SOE-Jabru wrote:</cite><blockquote>Hello,I just wanted to update everyone on the progress this month and our plan for upcoming updates. We have recently finished the rollover from the Lithium Guild Forums to our own internal solution. This means that if you are still experiencing issues with Guild Forums, we can help you to resolve them. As part of this change, all previously existing guild forums have had all their forums set to maximum privacy. You will need to have your guild leader log in and reset the permissions, because the new method is different from how Lithium did it. If you are experiencing any issues with Guild Forums, please post and let me know.[...] If there is any confusion about any of this, please post and let me know. As always, we value your feedback in improving the service.</blockquote><ul><li>Information on what Guild Leaders are supposed to do in terms of 'reset permissions', as you refer to above would help. The 'Guild Leader Control Panel' link on the forum does not give any information at all about what it is I might need to do (if anything) to allow people to post.</li><li>PLEASE fix the link from Guild Website to forums ASAP. The shortest route I've so far managed to find to the guild forums requires several page transitions (and some of those pages are incredibly slow-loading). It's painful to have to do that each time. </li><li>Please provide a link BACK to the guild website from the Guild Forums. </li><li>The only major issue I've noticed on these new guild forums themselves so far is what appears to me to be a login timeout resulting in a failure to post articles, with the misleading comment 'duplicate submission'.</li><li>Signing in on the EQ2players page is clunky. The Username / password page you go to from pressing 'Sign in' takes ages to load up its frippery graphics... and after it has finished loading these graphics the cursor focus is reset to the 'Station Name' field. So, what happens is that while this page is loading, I enter my Station Name, click on the password field... and more often than not as I'm entering my password the graphics finally finish loading and then - cursor focus is reset, and I'm suddenly entering my password in the 'Station Name' field. </li></ul>

Pendant

03-07-2007, 07:16 AM

<cite>SOE-Jabru wrote:</cite><blockquote>Customers who have subscribed to the Advanced Character Profiles will be able to see their entire profile, as well as the profile of anyone who has not chosen to hide it.</blockquote>I've looked but cannot find how to 'hide' my profile. I'm specifically interested in the ability to be able to prevent others from discovering who my alts might be (there are many vehemently anti-roleplayers in this roleplaying game, I feel that it's important to be able to avoid being 'stalked' by the more fanatical morons).Under the old system it was necessary to waste a lot of time specifically setting the 'hide alts' option for each alt (I only discovered this recently, I had thought that 'hiding alts' for one persona would hide them for all... so I never bothered. No point in cliosing the stable door after the horse has bolted.For those who skim past to the bullet points:<ul><li>Is the default access for alt information now 'public', and not 'private' as it was in the old system?</li><li>Has the privacy status been reset for everyone?</li></ul>

Seagoat

03-07-2007, 02:41 PM

<cite>Pendant wrote:</cite><blockquote><ul><li>The only major issue I've noticed on these new guild forums themselves so far is what appears to me to be a login timeout resulting in a failure to post articles, with the misleading comment 'duplicate submission'.</li></ul></blockquote> This isn't actually a timeout; it occurs when you continue browsing the forums in another tab / window while composing a post. Apparently it doesn't handle the same IP / user being in several places at once very well. Still, very annoying...Ctrl-A, Ctrl-C has become second nature before hitting "Submit" at this point. :-/<== multitasker

Seagoat

03-07-2007, 02:48 PM

<cite>Pendant wrote:</cite><blockquote>I've looked but cannot find how to 'hide' my profile. I'm specifically interested in the ability to be able to prevent others from discovering who my alts might be (there are many vehemently anti-roleplayers in this roleplaying game, I feel that it's important to be able to avoid being 'stalked' by the more fanatical morons).Under the old system it was necessary to waste a lot of time specifically setting the 'hide alts' option for each alt (I only discovered this recently, I had thought that 'hiding alts' for one persona would hide them for all... so I never bothered. No point in cliosing the stable door after the horse has bolted.</blockquote>Nope, I believe this still works the same...you'll have to reset the permissions for each alt, but it's pretty easy to do:<ol><li>Sign in to <a href="http://eq2players.com" target="_blank" rel="nofollow">EQ2Players.com</a></li><li>Under "Station Players," click "Characters"</li><li>Under "Characters," click "Edit Preferences"</li></ol>From there you can tick, then untick the box labeled "Public." It will toggle all boxes checked, then unchecked. Save your changes, then use the drop-down menu at the top to move on to the next character. Everything for each character will be made private.HTH! <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" />

Rast

03-07-2007, 02:54 PM

I am still upset that we have lost 'features' with this 'upgrade'. Prior to the joke of an upgrade, we could see our entire profile at no cost, and now you want to charge me for the same product.No dice.

dj_krztoff

03-07-2007, 06:40 PM

Amen to that. I keep SOE's coffers full enough already. On a similar note, <img src="/smilies/2786c5c8e1a8be796fb2f726cca5a0fe.gif" border="0" alt="SMILEY" /> <img src="/smilies/2786c5c8e1a8be796fb2f726cca5a0fe.gif" border="0" alt="SMILEY" /> <img src="/smilies/2786c5c8e1a8be796fb2f726cca5a0fe.gif" border="0" alt="SMILEY" /> <img src="/smilies/2786c5c8e1a8be796fb2f726cca5a0fe.gif" border="0" alt="SMILEY" /> <img src="/smilies/2786c5c8e1a8be796fb2f726cca5a0fe.gif" border="0" alt="SMILEY" /> is the web-based guild chat actually WORKING now<img src="/smilies/2786c5c8e1a8be796fb2f726cca5a0fe.gif" border="0" alt="SMILEY" /> <img src="/smilies/2786c5c8e1a8be796fb2f726cca5a0fe.gif" border="0" alt="SMILEY" /> <img src="/smilies/2786c5c8e1a8be796fb2f726cca5a0fe.gif" border="0" alt="SMILEY" /> <img src="/smilies/2786c5c8e1a8be796fb2f726cca5a0fe.gif" border="0" alt="SMILEY" /> <img src="/smilies/2786c5c8e1a8be796fb2f726cca5a0fe.gif" border="0" alt="SMILEY" /> (and is there a way to make this text bigger and perhaps FLASHIER so that someone actually pays attention to it?!?!) ? I paid for that service for MONTHS and never was able to use the stupid thing. 2 failed support tickets and MUCH patience on my part later ... I unsubscribed from it. And yes, I realize that it works for some people. Rest assured that it does not work for a lot of us as well, a fact that was confirmed in my correspondance with the TSR.

PsiaMeese

03-07-2007, 10:18 PM

As the only guild leader re-registered to use this new in-house forum, I am unable to utilize the management tools completely. I attempted to delete an established forum so we may start from scratch and received the following: An Error Has Occurred <hr /> Please use your browser's back button and try again. Reason: null I used my back button and tried again, to no avail.

Pendant

03-08-2007, 04:48 AM

<cite>Seagoat wrote:</cite><blockquote><cite>Pendant wrote:</cite><blockquote>I've looked but cannot find how to 'hide' my profile. I'm specifically interested in the ability to be able to prevent others from discovering who my alts might be (there are many vehemently anti-roleplayers in this roleplaying game, I feel that it's important to be able to avoid being 'stalked' by the more fanatical morons).Under the old system it was necessary to waste a lot of time specifically setting the 'hide alts' option for each alt (I only discovered this recently, I had thought that 'hiding alts' for one persona would hide them for all... so I never bothered. No point in cliosing the stable door after the horse has bolted.</blockquote>Nope, I believe this still works the same...you'll have to reset the permissions for each alt, but it's pretty easy to do:<ol><li>Sign in to <a href="http://eq2players.com" target="_blank" rel="nofollow">EQ2Players.com</a></li><li>Under "Station Players," click "Characters"</li><li>Under "Characters," click "Edit Preferences"</li></ol>From there you can tick, then untick the box labeled "Public." It will toggle all boxes checked, then unchecked. Save your changes, then use the drop-down menu at the top to move on to the next character. Everything for each character will be made private.HTH! <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /></blockquote>*sigh* Not that easy to do at all... I followed your instructions, and when I got to step 3, I was sent to: <a href="http://eq2players.station.sony.com/index.vm" target="_blank" rel="nofollow">http://eq2players.station.sony.com/index.vm</a>Borked!Thanks for trying to help though <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" />[Edit: might this be because I haven't paid the extra for 'Station Access' or whatever it's called? I 'only' have an EQ2 game subscription, I'm not going to pay any more, and if the system is designed so that you have to pay more to have the 'privilege' of enjoying the anonymity that all the twerps in this game get for free... well, that both sucks and blows/ Personally I always thought that 'sucks' meant that something was bad so therefore something that 'blowed' would be the dog's bollocks but... that's kind of irrelevant <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /> ]

Zha

03-08-2007, 07:20 AM

The guild roster is not up-to-date, it still lists characters that have either been deleted or moved servers. Only seems to update the roster information when that character logs in/out (not sure which), which doesn't reflect rank changes unless they log in..

MacleodIL

03-08-2007, 09:57 AM

<cite>Pendant wrote:</cite><blockquote><cite>Seagoat wrote:</cite><blockquote><cite>Pendant wrote:</cite><blockquote>I've looked but cannot find how to 'hide' my profile. I'm specifically interested in the ability to be able to prevent others from discovering who my alts might be (there are many vehemently anti-roleplayers in this roleplaying game, I feel that it's important to be able to avoid being 'stalked' by the more fanatical morons).Under the old system it was necessary to waste a lot of time specifically setting the 'hide alts' option for each alt (I only discovered this recently, I had thought that 'hiding alts' for one persona would hide them for all... so I never bothered. No point in cliosing the stable door after the horse has bolted.</blockquote>Nope, I believe this still works the same...you'll have to reset the permissions for each alt, but it's pretty easy to do:<ol><li>Sign in to <a href="http://eq2players.com" target="_blank" rel="nofollow">EQ2Players.com</a></li><li>Under "Station Players," click "Characters"</li><li>Under "Characters," click "Edit Preferences"</li></ol>From there you can tick, then untick the box labeled "Public." It will toggle all boxes checked, then unchecked. Save your changes, then use the drop-down menu at the top to move on to the next character. Everything for each character will be made private.HTH! <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /></blockquote>*sigh* Not that easy to do at all... I followed your instructions, and when I got to step 3, I was sent to: <a href="http://eq2players.station.sony.com/index.vm" target="_blank" rel="nofollow">http://eq2players.station.sony.com/index.vm</a>Borked!Thanks for trying to help though <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" />[Edit: might this be because I haven't paid the extra for 'Station Access' or whatever it's called? I 'only' have an EQ2 game subscription, I'm not going to pay any more, and if the system is designed so that you have to pay more to have the 'privilege' of enjoying the anonymity that all the twerps in this game get for free... well, that both sucks and blows/ Personally I always thought that 'sucks' meant that something was bad so therefore something that 'blowed' would be the dog's bollocks but... that's kind of irrelevant <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /> ] </blockquote>I have paid the extra for station access and whenever i try and access my character it says access is denied. I try and edit prefrences and it sends me back to the Index page. Anyone have any ideas as to why?

Seagoat

03-08-2007, 01:20 PM

<cite>Pendant wrote:</cite><blockquote>*sigh* Not that easy to do at all... I followed your instructions, and when I got to step 3, I was sent to: <a href="http://eq2players.station.sony.com/index.vm" target="_blank" rel="nofollow">http://eq2players.station.sony.com/index.vm</a>Borked!Thanks for trying to help though <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" />[Edit: might this be because I haven't paid the extra for 'Station Access' or whatever it's called? I 'only' have an EQ2 game subscription, I'm not going to pay any more, and if the system is designed so that you have to pay more to have the 'privilege' of enjoying the anonymity that all the twerps in this game get for free... well, that both sucks and blows/ Personally I always thought that 'sucks' meant that something was bad so therefore something that 'blowed' would be the dog's bollocks but... that's kind of irrelevant <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /> ]</blockquote> That's really weird...it works fine for me. :-/I don't think you have to pay extra for this. Yes, I have the advanced profile feature on my account, and I do have Station Access, but setting your privacy level is a pretty basic feature.Can you view your character profile, then click the "Admin" tab to get there? It should take you straight to the permissions (unless you're not logged in, and then it will ask you to do that first). If you can't get to it at all, no matter which route you take, something's definitely borked somewhere, and apparently only with certain accounts.

Hauntshade

03-08-2007, 04:03 PM

<cite>MacleodIL wrote:</cite><blockquote>Pendant wrote: I have paid the extra for station access and whenever i try and access my character it says access is denied. I try and edit prefrences and it sends me back to the Index page. Anyone have any ideas as to why? </blockquote> I have a somewhat similair thing happening to one of my characters, i can view 2 of them but the third one i get the access denied, even when i log in, so i cant even view it myself. Trying to edit preferences sends me to my main characters profile, the third one is not accessable eventhough i set it to public before. EDIT: it worked fine a few days ago

Pendant

03-09-2007, 12:44 PM

<cite>Seagoat wrote:</cite><blockquote><cite>Pendant wrote:</cite><blockquote>*sigh* Not that easy to do at all... I followed your instructions, and when I got to step 3, I was sent to: <a href="http://eq2players.station.sony.com/index.vm" target="_blank" rel="nofollow">http://eq2players.station.sony.com/index.vm</a>Borked!Thanks for trying to help though <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" />[Edit: might this be because I haven't paid the extra for 'Station Access' or whatever it's called? I 'only' have an EQ2 game subscription, I'm not going to pay any more, and if the system is designed so that you have to pay more to have the 'privilege' of enjoying the anonymity that all the twerps in this game get for free... well, that both sucks and blows/ Personally I always thought that 'sucks' meant that something was bad so therefore something that 'blowed' would be the dog's bollocks but... that's kind of irrelevant <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /> ]</blockquote> That's really weird...it works fine for me. :-/I don't think you have to pay extra for this. Yes, I have the advanced profile feature on my account, and I do have Station Access, but setting your privacy level is a pretty basic feature.Can you view your character profile, then click the "Admin" tab to get there? It should take you straight to the permissions (unless you're not logged in, and then it will ask you to do that first). If you can't get to it at all, no matter which route you take, something's definitely borked somewhere, and apparently only with certain accounts.</blockquote>I tried as you suggest, and - after stumbling around a bit - I found this section. Oddly, each of my alts already had the relevant box UNCHECKED(I can't recall the name of the option and I can't be bothered to go back and try and find it again). Which is odd, since I didn't bother logging in to each character and 'hiding the alts' of each, once I was told that I had to do this. So perhaps the default is now 'private' for everyone. Or perhaps I can't rely on those checkboxes (perhaps the logic is inverted). Who knows? Sometimes I wonder if The Makers know what they make...Some of the posts in this thread appear to have gone walkabout.In other news: I used the Guild Forums admin tool to create a new forum. Posted a message to the new forum, but the forum listing claims that there are '0' topics and 'no messages' in the forum. Follow the link to the forum and apparently ther are '-1' answers. And people wonder why I get so annoyed by numbers! :eyeroll:<a href="http://forums.station.sony.com/eq2guilds/forums/list.m?category_id=11626" target="_blank" rel="nofollow">Take a look for yourself at the 'Join Lonewolf' forum...</a>http://forums.station.sony.com/eq2guilds/forums/list.m?category_id=11626

Grugg

03-11-2007, 05:59 AM

Character Rankings does not update.

Thunderthyze

03-11-2007, 08:08 AM

<cite>SOE-Jabru wrote:</cite><blockquote>Customers who have subscribed to the Advanced Guild Tools will be able to use Guild Chat, and we are currently in the design phase for an enhanced version of the "Guild Wall of Fame" for those customers.</blockquote> Guild chat is not working and hasn't been working for well over a year now. Comments?

SOE-Jabru

03-12-2007, 08:54 PM

Sorry, I know these are a bit overdue. However, these are the release notes for the 3/7 patch:<ol><li>Discovered by Information for a spell is not updated if the user selects a different level (for instance, changing the selection from Apprentice to Master) </li><li>Several labels are for Japanese, French, and German have been fixed on the Guild Bank</li><li>Fixed the Media Gallery display for users with more than 6 images.</li><li>When looking at spell details, the spell levels are no longer repeated in the drop down</li><li>When the user clicks view all updates, the months listed are now links</li><li>Character alts page now includes sorting</li><li>RSS Feed is now present on the Game Updates Details page (<a href="http://eq2players.station.sony.com/includes/rss.vm" target="_blank" rel="nofollow">http://eq2players.station.sony.com/includes/rss.vm</a>)</li><li>Guild Search now lets you search for guilds that are Level 60 </li><li>Japanese support link updated </li><li>And Numerous fixes to the look and feel of the site, especially in the game updates section.</li></ol>We are already actively working on the next bugfixing milestone for EQ2, which should include a few of the known issues. That patch will probably show up at the end of march or the beginning of april. We may push a few fixes up before then as well.

SOE-Jabru

03-12-2007, 08:56 PM

<hr /> Character Rankings does not update. <hr />Could anyone experiencing this issue please provide an example character? We believe this may be an issue on a select few servers.

Grugg

03-13-2007, 01:07 AM

<cite>SOE-Jabru wrote:</cite><blockquote><hr /> Character Rankings does not update. <hr />Could anyone experiencing this issue please provide an example character? We believe this may be an issue on a select few servers.</blockquote>Server: Unrest <a href="http://eq2players.station.sony.com/characters/character_profile.vm?characterId=586316105" target="_blank" rel="nofollow">http://eq2players.station.sony.com/...terId=586316105</a>

infinity_dev

03-13-2007, 11:16 AM

The german XML Feed does not work anymore since the "Update". <a href="http://eq2players.station.sony.com/de/guilds/guild_roster_xml.vm?guildId=252301" target="_blank" rel="nofollow">http://eq2players.station.sony.com/...?guildId=252301</a> This URL produces a redirect loop. Without the de/ part, I only get the English version of the feed.

Viscerate

03-13-2007, 02:09 PM

None of the EQ2Players information has updated for our guild since March 11th.<a href="http://eq2players.station.sony.com/guilds/guild_profile.vm?guildId=2543104" target="_blank" rel="nofollow">http://eq2players.station.sony.com/...guildId=2543104</a>

Umigo

03-13-2007, 04:54 PM

It's not just guild data that is not updating. I changed my secondary skill to Transmutting on 3-10 and leveled it to 45 on 3-12. The character data still shows tinkering(1). I was seeing any change to my character the next day, Just how often is the data updated???

Felis

03-13-2007, 05:23 PM

Is there something wrong with the automatic character update? My new character hasn't been 11 in 3 days, and eq2players.com still shows him as 11 (lvl 18 now). <a href="http://eq2players.station.sony.com/en/characters/character_profile.vm?characterId=764757109" target="_blank" rel="nofollow">http://eq2players.station.sony.com/...terId=764757109</a>

Badaxe Ba

03-13-2007, 05:41 PM

As of 3/12/07, guild search parameters still haven't been reset to include guilds with less than 7 members. Which means that a small guild doesn't get a chance to be seen when doing a search for guilds on a particular server. This hasn't been working since 11/06, I have reproted it numerous times, and am still waiting for a fix.

Nilgiris

03-14-2007, 08:19 PM

I can confirm that the "Oblivious" guild on Unrest hasn't seen a roster/skill/member update in several days.

Basthardus

03-15-2007, 02:23 AM

<cite>SOE-Jabru wrote:</cite><blockquote><hr />Character Rankings does not update. <hr />Could anyone experiencing this issue please provide an example character? We believe this may be an issue on a select few servers.</blockquote> <a href="http://eq2players.station.sony.com/characters/character_rankings.vm?characterId=832096104" target="_blank" rel="nofollow">http://eq2players.station.sony.com/...terId=832096104</a>Antonia Bayle server. Definitely not updated for at least 3 days, maybe more.

Brocantin

03-15-2007, 04:08 AM

Same for me on the Storms EU server. Profile has not been updated for days (I'm 20 now, hourra). <a href="http://eq2players.station.sony.com/characters/character_profile.vm?characterId=614235302" target="_blank" rel="nofollow">http://eq2players.station.sony.com/...terId=614235302</a> I changed the profile image and that worked although, without the stats being updated.

Frankrizzo Jerkyboy

03-15-2007, 10:59 AM

March 10th is last update. YAY

Kyiara

03-15-2007, 11:21 AM

Another example for you of a character who has not updated in days (no more like over a week!)<a href="http://eq2players.station.sony.com/characters/character_rankings.vm?characterId=384583121" target="_blank" rel="nofollow">http://eq2players.station.sony.com/...terId=384583121</a>I'm on Vox server. And what about leaderboards how often will they update (or will they ever)? I'm getting really tired of paying for features that don't work - especially now that I"m going to be paying more per the lovely message I received! I use the ranking and leaderboard features on a daily basis and they haven't been accurate for more than one day in a row for months.

Frankrizzo Jerkyboy

03-15-2007, 05:27 PM

Don't think we need to link any more specific examples, NONE OF THEM WORK.

Kri

03-17-2007, 09:22 AM

I have just cancelled the EQ2Player features on both my accounts. Several features have been broken since launch, character updates have been broken for a week and we receive very, very little information from SOE. I sincerely doubt these things will ever be fixed in a satisfactory way. But what can you expect from a company that can't even put a preview button on their forums...

Nere

03-17-2007, 11:34 PM

Shadowbreath@Splitpaw wrote: <blockquote>I have just cancelled the EQ2Player features on both my accounts. Several features have been broken since launch, character updates have been broken for a week and we receive very, very little information from SOE. I sincerely doubt these things will ever be fixed in a satisfactory way. But what can you expect from a company that can't even put a preview button on their forums...</blockquote> Agreed. I can't believe they expect anyone to pay for this.Even if it was magically all fixed tomorrow I think it's ridiculous to pay to see the leaderboards of my server. This was ALWAYS a free part of the site and I don't see anything that should change that now.

Relnah

03-19-2007, 07:29 AM

Another char not updating... :/ <a href="http://eq2players.station.sony.com/characters/character_profile.vm?characterId=692948204" target="_blank" rel="nofollow">http://eq2players.station.sony.com/...terId=692948204</a>

Dricilla

03-19-2007, 10:48 AM

And another . . . . . . http://eq2players.station.sony.com/characters/character_profile.vm?characterId=895599104 But if I go to the Rankings tab then the 'view history' links show uptodate(ish) data

Umigo

03-19-2007, 11:16 AM

Assuming anyone at SOE is working on the update problem. I have noted that Achievement points are updating quickly at least on the main achievement tree. But, nothing else. I switched from tinkering to transmuting on March 10 and it still shows tinkering(1). I have also increased status points earned, but no indication. IS ANYONE AT SOE WORKING ON THIS PROBLEM?

Transen

03-20-2007, 02:06 AM

Hasn't updated since the 11th: <a href="http://eq2players.station.sony.com/characters/character_profile.vm?characterId=647052206" target="_blank" rel="nofollow">http://eq2players.station.sony.com/...terId=647052206</a> The gear being displayed is up-to-date, everything else on that page hasn't updated since the 11th.

Seagoat

03-20-2007, 02:14 AM

After not changing for <a href="http://thehalasianempire.com/index.php?name=Roster_Master&rm=logfile" target="_blank" rel="nofollow">10 days</a>, my main <a href="http://eq2players.station.sony.com/characters/character_profile.vm?characterId=142030109" target="_blank" rel="nofollow">Riannon</a> just updated. (I don't play my alts often enough to know if they are/were having the same problem, but I log her on every day.)I hope this bodes well for the rest of EQ2 Players' issues getting fixed... *fingers crossed*

Frankrizzo Jerkyboy

03-20-2007, 01:00 PM

Maybe we imagined there was a problem

SOE-Jabru

03-20-2007, 07:34 PM

Just wanted to post an update - There was an issue caused by Daylight Savings Time which we did not catch. We have resolved the issue at this point, and your characters have resumed updating. I apologize for how long it took for us to identify this issue.

Isabelz

03-22-2007, 01:28 AM

Not everything is updating. Check out my provisioner's ranking page (specifically the tradeskill level): <a href="http://eq2players.station.sony.com/characters/character_rankings.vm?characterId=440511101" target="_blank" rel="nofollow">http://eq2players.station.sony.com/...terId=440511101</a> Then click the view tradeskill history. Last time I checked, 33 != 37. I could be wrong though, it has been a while since I took any math courses. I have no idea if the rest of the numbers are updating. I only noticed this one because I gained 4 levels in about a week and the rankings page never updated. I didn't think to actually click the history link until today (03/21/2007) because I *assumed* the level on the rankings page would be equal (or HIGHER) to my actual tradeskill level. I know... silly me for making assumptions about EQ2Players. <img src="/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY" />

Hellswrath

03-25-2007, 05:50 PM

The most masters ranking leaderboards page comes up with a "no results found" message. This should be added to the list.

Umigo

03-26-2007, 01:05 PM

Add one more problem to the list. If you change in game from one secondary tradeskill to another (ie. Tinkering to Transmuting), the in game skills only show the current tradeskill. But, EQ2Players continues to show both skill levels on the skills page and on the summary page only Tinkering (alphabetically sort, Ti before Tr). Need to delete the old tradeskill as it is no longer valid.

Tulenae

03-28-2007, 12:01 AM

<cite>SOE-Jabru wrote:</cite><blockquote>Just wanted to post an update - There was an issue caused by Daylight Savings Time which we did not catch. We have resolved the issue at this point, and your characters have resumed updating. I apologize for how long it took for us to identify this issue. </blockquote> To be perfectly honest Jabru, I really could care less about a daylight savings time bug. I have been paying for the advanced features since EQ2's inception. As previously stated a couple weeks ago, the guild chat portion has NOT been working for WELL OVER A YEAR! Are we on the same level? A year.. that is NOT what I consider good customer service. The price we pay is irrelevant. The fact is, we PAY for it and its not working. SOE has no problem taking our money for a product that doesn't work, but apparently they DO have a problem with fixing the IMPORTANT issues. Instead we see "There was an issue caused by Daylight Savings Time that we did not catch." Who cares?! I certainly don't! I'm sure many of the other folks posting on this board doesn't either! How about fixing the **REAL** issues like character updates taking for-freakin'-ever to display. It takes DAYS, sometimes a week or MORE for any guild or character updates to show up, whereas it used to be a day, MAYBE two at most. I can see a day. It would be understandable to update once a day. But not several days or a week. I don't see SOE giving us refunds for their non-working product. It would be nice to finally have a product that we've been paying for, which in turn keeps someone like you employed. I'm sure YOU wouldn't want to pay for something and get nothing in return, would you? No, I didn't think so. Well, neither do we!

SOE-Jabru

03-29-2007, 08:06 PM

<cite>Tulenae wrote:</cite><blockquote> Instead we see "There was an issue caused by Daylight Savings Time that we did not catch." Who cares?! I certainly don't! I'm sure many of the other folks posting on this board doesn't either! How about fixing the **REAL** issues like character updates taking for-freakin'-ever to display. </blockquote>I apologize, I should have included more detail in my original post. The Daylight Savings Time issue which we did not catch was responsible for the fact that none of the characters on the site updated for 10 days. I am fairly certain that a few users on this forum were interested in the fact that they would now be updating. Guild Chat is currently scheduled for investigation, again. The unfortunate reality is that the issue with guildchat is intermittent. There are a number of paid users who use the service on a daily basis. There is no common thread which we have yet been able to identify that is preventing some users from successfully using it. I realize that there are users who are essentially unable to use the service right now - we have investigated possible issues with data, possible issues with account settings, and several other system-wide issues which have occasionally paid off. The number of users able to access guild chat has increased substantially, but it is still not perfect. We are continuing to investigate why some people are still having issues, and as we make progress I will keep you up to date.

Hellswrath

04-02-2007, 05:57 PM

Thank you for the update, Jabru. Also, thanks for adding the Master Ability leaderboard issue to the list. I know we are approaching the date for the next patch for the site. Any chance the internal guild rankings made it in? If not, can we have a ballpark on when you are expecting it to go live? Nothing for us to hold you to, just a morsel for the starving mob. <img src="/smilies/8a80c6485cd926be453217d59a84a888.gif" border="0" alt="SMILEY" />

Tulenae

04-03-2007, 12:31 AM

<cite>SOE-Jabru wrote:</cite><blockquote>Guild Chat is currently scheduled for investigation, again. The unfortunate reality is that the issue with guildchat is intermittent. There are a number of paid users who use the service on a daily basis. There is no common thread which we have yet been able to identify that is preventing some users from successfully using it. I realize that there are users who are essentially unable to use the service right now - we have investigated possible issues with data, possible issues with account settings, and several other system-wide issues which have occasionally paid off. The number of users able to access guild chat has increased substantially, but it is still not perfect. We are continuing to investigate why some people are still having issues, and as we make progress I will keep you up to date. </blockquote> I've been trying for months and months. Each time I try to access Guild Chat, all I see is the word "true" next to where its supposed show how many of each archtype are online. (ie: Sage: true and so on). The guild member list box is always empty and I never see conversation. I do appreciate your response to my post, and I should apologize for my abruptness, but this has been an ongoing issue for a very long time and its quite frustrating.