Guild Forums

[azaran]

<p>Why do my guild forums now say access denied?  Can someone shed a little light on this?</p>

[Idara]

I came over to post the exact same thing. Glad it's not just me. Help?

[Rast]

<p>when I go to my guild's website and click the forums, it fowards me to the EQ2players website...  If I try to get to the forums from there, I get the access denied, though it does appear to be the new forum style, so I am wondering if this is perhaps a bug with the transition?</p><p>Regardless, I gave it a week before I reported it, thinking it might be something that was a result of the 'conversion' but this is getting ridiculous.</p>

[Voodoo]

<p>Hi everyone.  I'm reviewing the issues regarding the guild forums.  Currently we are aware that the link from the Guild Site is not working.  To access your guild forums, you can login to the eq2players site and on the page of your guild profile, click the Guild Forums link on the right side of the page.</p><p>If you are experiencing other issues with the guild forums, please let me know.  I'll be watching this thread.  Thank you!</p><p>--voodoo-- SOE Platform QA</p>

[Idara]

Voodoo that didn't work for me. I clicked on the guild forums and it tells me "Access Denied" and when I click on "Forum Index" it takes me back to the main EQ2Players site.

[-Sentinel-]

Azran, it looks like you have access so either you or another one of your guild leaders set up the permissions. Idara, your guild leader needs to set up the permissions for one of your guilds.  The permissions are completely different that on Lithium so we weren't able to transfer those over.  Once your guild leader sets up the permissions and gives access to "Member", then you should be able to access the forums Thanks, Sentinel

[Pendant]

<cite>-Sentinel- wrote:</cite><blockquote>Azran, it looks like you have access so either you or another one of your guild leaders set up the permissions. Idara, your guild leader needs to set up the permissions for one of your guilds.  The permissions are completely different that on Lithium so we weren't able to transfer those over.  Once your guild leader sets up the permissions and gives access to "Member", then you should be able to access the forums Thanks, Sentinel </blockquote><p> I am a Guild Leader. I have been able to log into the new style forums and from what I have seen so far these are a HUGE improvement over the previous version. A long time coming... so far at least, it seems (almost) worth the wait.</p><p>My comments so far: </p><ul><li>PLEASE fix the link from Guild Website to forums ASAP. The shortest route I've so far managed to find to the guild forums requires several page transitions (and some of those pages are incredibly slow-loading). It's painful to have to do that each time.</li><li>Please provide a link BACK to the guild website from the Guild Forums.</li><li>The only major issue I've noticed on these new guild forums themselves so far is what appears to me to be a login timeout resulting in a failure to post articles, with the misleading comment 'duplicate submission'.</li></ul><p>The one thing that I - as a Guild Leader - would like to see at present is more detail on what Guild Leaders are supposed to do in terms of 'setting up permissions', as you refer to above.</p><p>You've passed the buck to me as a Guild Leader: I've followed the 'Guild Leader Control Panel' link on the forum but this does not give me any information at all about what it is I might need to do (if anything) to allow people to post.</p><p>I suppose what I'm asking really is what do you mean by:</p><p> "Once your guild leader sets up the permissions and gives access to "Member"?"</p><p>This is Greek to me (apologies to all Greeks, it's just an expression).</p>

[Voodoo]

<cite>Idara wrote:</cite><blockquote>Voodoo that didn't work for me. I clicked on the guild forums and it tells me "Access Denied" and when I click on "Forum Index" it takes me back to the main EQ2Players site.</blockquote><p>hmm.  Well, I know about the Forum Index button and that issue will be resolved shortly.  We have a redirect issue we're currently tackling.</p><p>Can you send me a private message with your guild name and any other relevent information?  I would like to look at it closer, because I can access my guilds and I want to see what the differences might be.  Thanks!</p><p> --voodoo-- SOE Platform QA </p>

[Pendant]

<cite>Idara wrote:</cite><blockquote>Voodoo that didn't work for me. I clicked on the guild forums and it tells me "Access Denied" and when I click on "Forum Index" it takes me back to the main EQ2Players site.</blockquote><p>That's the behaviour I get if I forget to sign in on the EQ2players page.</p><p>More feedback:</p><p>Signing in on the EQ2players page is clunky. The Username / password page you go to from pressing 'Sign in' takes ages to load up its frippery graphics... and after it has finished loading these graphics the cursor focus is reset to the 'Station Name' field. So, what happens is that while this page is loading, I enter my Station Name, click on the password field... and more often than not as I'm entering my password the graphics finally finish loading and then - cursor focus is reset, and I'm suddenly entering my password in the 'Station Name' field.  </p>

[Palidinaya]

This problem still exists with my guild forums here.

[-Sentinel-]

<cite>Palidinaya wrote:</cite><blockquote>This problem still exists with my guild forums here.</blockquote>Palidinaya, it looks like for one of your guilds (the one you have multiple characters on), the guild leader only gave access to Admin users and you are only a Member user.  I suggest you talk to the guild leader to give you access. 

[Thanous]

Still unable to to get to any guild forums for my guild too.

[Olgie]

<p>I cannot create my guild forums.  When I click the large, friendly button to create the forums, I get :</p><p>An Error Has Occurred </p><hr /><p> Please use your browser's back button and try again. Reason: query did not return a unique result: 2 </p><p>What can I try next?</p>

[Rast]

a note on permissions.  My guild leader set me up as admin on the new forums, but yet I do not see any way to administer the forums.  I do see the moderator options, but not the admin ones.  Is this permission getting missed?  Or am I missing something?

[Seagoat]

Jalathan@Lucan DLere wrote: <blockquote>a note on permissions.  My guild leader set me up as admin on the new forums, but yet I do not see any way to administer the forums.  I do see the moderator options, but not the admin ones.  Is this permission getting missed?  Or am I missing something?</blockquote><p> If you go to your guild summary page, you should see a button to the right of the achievements that says "Manage a Guild Website."</p><p>It <i>should</i> work, but instead the URL it's <i>supposed</i> to take you to isn't what it's linked to.  Looks like their script doesn't understand the variable it's supposed to be referencing, since the link is actually coming up as "<b>http://eq2players.station.sony.com/guilds/$link.getLink(</b>"...which is funky, and, of course, totally borked.</p><p>As leader of my guild, I see a link above the guild forums that says "Guild Leader Control Panel," which is where I can set moderation / admin permissions.  I would assume that if you're an admin, you would see something similar...but since I'm practically a guild of one, I can't really test it.  :-/</p>

[Rast]

ok, I'm not seeing that link, so maybe it isn't properly using the admin group permission setting (or it can only be done by the guild leader, which is rough to put all of that on 1 person)

[Agathos]

<cite>Olgie wrote:</cite><blockquote><p>I cannot create my guild forums.  When I click the large, friendly button to create the forums, I get :</p><p>An Error Has Occurred </p><hr /><p> Please use your browser's back button and try again. Reason: query did not return a unique result: 2 </p><p>What can I try next?</p></blockquote> I have the same problem and it really bugs me... Anyone have an idea what causes this problem?

[Khloee]

<cite>Olgie wrote:</cite><blockquote><p>I cannot create my guild forums.  When I click the large, friendly button to create the forums, I get :</p><p>An Error Has Occurred </p><hr /><p> Please use your browser's back button and try again. Reason: query did not return a unique result: 2 </p><p>What can I try next?</p></blockquote> This is the same problem I am having.

[SOE-Jabru]

We are aware of and looking into this issue right now.

[Rast]

which one, there are at least 2 discussed <img src="/smilies/283a16da79f3aa23fe1025c96295f04f.gif" border="0" alt="SMILEY" />

[Voodoo]

Jalathan@Lucan DLere wrote: <blockquote>which one, there are at least 2 discussed <img src="/smilies/283a16da79f3aa23fe1025c96295f04f.gif" border="0" alt="SMILEY" /></blockquote><p> We hope to solve all of your problems.  That are forum related, anyhow.  <img src="/smilies/69934afc394145350659cd7add244ca9.gif" border="0" alt="SMILEY" /></p><p>We are working on the guild forum creation issue first and foremost because it is the most urgent of these issues.</p><p>--voodoo-- SOE Platform QA</p>

[Rast]

<p>ok, I just know that as a guild we need the ability of others to be able to administer the site than just the guild leader.  It allows us to break up some of the monotonous tasks so we can all play more <img src="/smilies/8a80c6485cd926be453217d59a84a888.gif" border="0" alt="SMILEY" /></p>

[Zcore24]

<cite>Voodoo wrote:</cite><blockquote>Jalathan@Lucan DLere wrote: <blockquote>which one, there are at least 2 discussed <img src="/smilies/283a16da79f3aa23fe1025c96295f04f.gif" border="0" alt="SMILEY" /></blockquote><p> We hope to solve all of your problems.  That are forum related, anyhow.  <img src="/smilies/69934afc394145350659cd7add244ca9.gif" border="0" alt="SMILEY" /></p><p>We are working on the guild forum creation issue first and foremost because it is the most urgent of these issues.</p><p>--voodoo-- SOE Platform QA</p></blockquote> No one but me can access my guilds forums, they all get access denied pages. Will this ever get fixed? [Removed for Content] come on!

[Rast]

<cite>Zcore24 wrote:</cite><blockquote><cite>Voodoo wrote:</cite><blockquote>Jalathan@Lucan DLere wrote: <blockquote>which one, there are at least 2 discussed <img src="/smilies/283a16da79f3aa23fe1025c96295f04f.gif" border="0" alt="SMILEY" /></blockquote><p> We hope to solve all of your problems.  That are forum related, anyhow.  <img src="/smilies/69934afc394145350659cd7add244ca9.gif" border="0" alt="SMILEY" /></p><p>We are working on the guild forum creation issue first and foremost because it is the most urgent of these issues.</p><p>--voodoo-- SOE Platform QA</p></blockquote> No one but me can access my guilds forums, they all get access denied pages. Will this ever get fixed? [I cannot control my vocabulary] come on! </blockquote><p> I can actually help you there <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /></p><p>Your guild leader needs to go in and set permissions for each person (at this time, it seems that admin features can not be granted though, so only the GL can do this).  But in order for a person to be set up, they have to first sign into the board and select their persona and such to be available for the GL to set up.  The reason for this is, noone is set up in a group with permissions, so everyone gets the access denied when they first go (except the GL which is in the admin group)</p>

[Palidinaya]

<cite>-Sentinel- wrote:</cite><blockquote><cite>Palidinaya wrote:</cite><blockquote>This problem still exists with my guild forums here.</blockquote>Palidinaya, it looks like for one of your guilds (the one you have multiple characters on), the guild leader only gave access to Admin users and you are only a Member user.  I suggest you talk to the guild leader to give you access.  </blockquote> Well. I talked with the Admin for our site and they said they can't get into these forums either. so............................. Guess we won't be using them... /shrug

[Zcore24]

Jalathan@Lucan DLere wrote: <blockquote><cite>Zcore24 wrote:</cite><blockquote><cite>Voodoo wrote:</cite><blockquote>Jalathan@Lucan DLere wrote: <blockquote>which one, there are at least 2 discussed <img src="/smilies/283a16da79f3aa23fe1025c96295f04f.gif" border="0" alt="SMILEY" /></blockquote><p> We hope to solve all of your problems.  That are forum related, anyhow.  <img src="/smilies/69934afc394145350659cd7add244ca9.gif" border="0" alt="SMILEY" /></p><p>We are working on the guild forum creation issue first and foremost because it is the most urgent of these issues.</p><p>--voodoo-- SOE Platform QA</p></blockquote> No one but me can access my guilds forums, they all get access denied pages. Will this ever get fixed? [I cannot control my vocabulary] come on! </blockquote><p> I can actually help you there <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /></p><p>Your guild leader needs to go in and set permissions for each person (at this time, it seems that admin features can not be granted though, so only the GL can do this).  But in order for a person to be set up, they have to first sign into the board and select their persona and such to be available for the GL to set up.  The reason for this is, noone is set up in a group with permissions, so everyone gets the access denied when they first go (except the GL which is in the admin group)</p></blockquote>Thanks Jalathan, I am the guild leader and I did add and set persmissions for each person. (not intuiative on how to go about that by the way). I then set the access permissions on each forum topic (member, moderator etc...) which are all off by default. After doing each of these, still anyone else but me gets access denied.

[Rast]

hmmm, that's odd...  I know it worked for us (we were getting the same thing until I got our GL to do the permissions).

[Iamnotatoon]

I got this same error and tried logging out and back into my station acct. from the link at the top of the page. Other than a strange problem with a security warning pop-up that I had to OK several dozen times, once I finished logging back into my station account I was able to continue to the forums, and have not had a problem getting to my guild forums since. Hopefully this will help some of you.

[Pusska]

Ok guys, this is probably a completely stupid question but I have searched and asked for help to no avail. I am one of the guild founder/leaders and have just taken over the guild website from another who is MIA. I have managed to figure everything out (I think) except for these darn forums. My problem is: I am trying to create new forums, I create them fine ... but they are completely empty. No topic, no ability to create one, no ability to post. I have tried looking into permissions but I cant get this to work even if I tick all the boxes (so EVERYONE can see and post) and I seem to have access to all groups. What am I doing wrong? Has someone got a really good FAQ that is up to date? Please help, this is driving me nuts! Thanks!

[nighthunter]

<p>Well here are a few things I have found with my guild forums... 1. The new post button is not showing (you can find it in the lower or Upper left hand corner to the left of EverQuest II Players >> Guild Name >> Forum Name, the mouse should change to a hand) 2. "Email Poster", "Quote Poster" and "Edit Post" (in that order) are also invisible and found in the upper right had corner of the post, same thing the mouse should change to a hand. 3. If you edit old posts (from before forum move) they suddenly add odd html commands (<dir> </dir>; <span></span> etc) 4. I can add notes to forum names but I can'y change/edit the forum names. (i.e. change Raid Events to Raid and Guild Events). </p><p>Ok here is something new I have found (that is drying me crazy)</p><p>5. Forum formatting is a joke. I created a post for 5h food and drink in MS Office Word 2003 got it looking like I wanted it. Past it into the forums, add color here and there and submit. Suddenly everything is center justified and spaces between one paragraph and the other are gone. Click edit, keep the stuff I want centered there, move the rest to luft justified, add the paragraph breaks back in and submit. Now 1/2 of the post is left justified, the other half is center justified, paragraphs are now running together. Delete the entire post, copy from word to notepad, remove any extra spaces and past back into a new post. As long as I do not edit the justification or font color/boldness it looks fine. As soon as I change any of those things the post goes crazy.</p>

[Pusska]

Ahhhhh, thank you thank you thank you!!! You are a life saver! (bear hug) Turns out I am NOT a [Removed for Content] afterall ... it was the invisible icon ... silly me Ummm, can we please get  a fix for this SOE team? Programers? Hello? I THINK I might forget the guild forums for now