Is there ANYONE answering petitions?

[sayitaintso]

Very early this morning (over 8 hours ago) I petitioned someone for using an exploit.....I went off to work. I just came home and the same toon is sitting in the same place exploiting the same area.....SO I tried to petition again thinking maybe they chased him off and he's stupid so he came back.... Except the first petition hasn't been handled yet so he's been there all day cheating and no one has done anything about it..... ummm so now we turn a blind eye on cheating? or don't we have anyone to answer petitions???

[sah]

today is a big national holiday which might have something to do with it...

[bensilvi]

<cite>sayitaintso wrote:</cite><blockquote>Very early this morning (over 8 hours ago) I petitioned someone for using an exploit.....I went off to work. I just came home and the same toon is sitting in the same place exploiting the same area.....SO I tried to petition again thinking maybe they chased him off and he's stupid so he came back.... Except the first petition hasn't been handled yet so he's been there all day cheating and no one has done anything about it..... ummm so now we turn a blind eye on cheating? or don't we have anyone to answer petitions??? </blockquote> How do you know he is exploiting? I had a petition answered in less than an hour today.

[sayitaintso]

<cite>bensilvi wrote:</cite><blockquote><cite>sayitaintso wrote:</cite><blockquote>Very early this morning (over 8 hours ago) I petitioned someone for using an exploit.....I went off to work. I just came home and the same toon is sitting in the same place exploiting the same area.....SO I tried to petition again thinking maybe they chased him off and he's stupid so he came back.... Except the first petition hasn't been handled yet so he's been there all day cheating and no one has done anything about it..... ummm so now we turn a blind eye on cheating? or don't we have anyone to answer petitions??? </blockquote> How do you know he is exploiting? I had a petition answered in less than an hour today.</blockquote>I can see him doing it?? but it's not up to you or me to decide. I saw what I saw and it's up to SOE to investigate it.. It's PRESIDENT'S DAY in the USA, the Petitions go to INDIA....I still have not recieved an answer...

[Brigh]

<cite>sayitaintso wrote:</cite><blockquote><cite>bensilvi wrote:</cite><blockquote><cite>sayitaintso wrote:</cite><blockquote>Very early this morning (over 8 hours ago) I petitioned someone for using an exploit.....I went off to work. I just came home and the same toon is sitting in the same place exploiting the same area.....SO I tried to petition again thinking maybe they chased him off and he's stupid so he came back.... Except the first petition hasn't been handled yet so he's been there all day cheating and no one has done anything about it..... ummm so now we turn a blind eye on cheating? or don't we have anyone to answer petitions??? </blockquote> How do you know he is exploiting? I had a petition answered in less than an hour today.</blockquote>I can see him doing it?? but <i>it's not up to you or me to decide</i>. I saw what I saw and it's up to SOE to investigate it.. It's PRESIDENT'S DAY in the USA, the <b>Petitions go to INDIA</b>....I still have not recieved an answer... </blockquote><p>That's a little on the presumptous side isn't it? </p><p>I work tech support and I am working today. I live in the USA.</p><p>There are guides that do log in and are not paid. I know of a former guide that doesn't live in India. Guides use their own computers from home.</p><p>Unless you tell us what you perceive to be an exploit ...(<i>it's not up to you or me to decide)</i></p><p>Well then, it sure seems like you have decided...</p>

[bensilvi]

<cite>sayitaintso wrote:</cite><blockquote><cite>bensilvi wrote:</cite><blockquote><cite>sayitaintso wrote:</cite><blockquote>Very early this morning (over 8 hours ago) I petitioned someone for using an exploit.....I went off to work. I just came home and the same toon is sitting in the same place exploiting the same area.....SO I tried to petition again thinking maybe they chased him off and he's stupid so he came back.... Except the first petition hasn't been handled yet so he's been there all day cheating and no one has done anything about it..... ummm so now we turn a blind eye on cheating? or don't we have anyone to answer petitions??? </blockquote> How do you know he is exploiting? I had a petition answered in less than an hour today.</blockquote>I can see him doing it?? but it's not up to you or me to decide. I saw what I saw and it's up to SOE to investigate it.. It's PRESIDENT'S DAY in the USA, the Petitions go to INDIA....I still have not recieved an answer... </blockquote> But you are presuming that they are exploiting. You wonder why your petitions are ignored.

[Freddy101]

<p>I made a simple petition in regards to a problem I am having getting my surname back on the 15th Other then the petition number and the email that forces me to confirm an already recently confirmed email address I have not even gotten an auto reply. It's like it went into a black hole. I too am wondering what's up since this is my first petition ever. </p><p>It's already a p.i.t.a. doing a petition. I assume to deter people from doing them but my complaint is a very legit issue and it'd be nice to at least know it hasn't fallen into a black hole. </p>

[Tinman_au]

I doubt they'll tell you the result of their investigation, thats against SOE policy.  If you reported the guy, and he's still there, either he isn't actually "exploiting" or they just haven't gotten around to checking it out yet (most times play that isn't disrupting or harrasing others will generally be lower priority than some of the other things the GM's have to deal with). Either way, you've done your part.  Leave them to theirs.

[Freddy101]

does eq2 not evne send an email acknowledging they have received and processed your petition?

[StarryEyedElf]

<cite>sayitaintso wrote:</cite><blockquote> <b> It's PRESIDENT'S DAY in the USA, the Petitions go to INDIA....I still have not recieved an answer...</b> </blockquote> Complaints about customer service are not meant for the boards-- there are better ways to voice dissatisfaction. And the comment I highlighted above was out of line. Thread closed.