EQ2 Players - February Status

[SOE-Jabru]

<p>Hello,</p><p>We lost the previous thread for known issues in the move over to the new forums system, so I am restarting this thread.  As part of our commitment to improving the service, we are currently working on a patch which should be published late this month or early next month.  Our primary goal is bugfixes on this patch.</p>

[SOE-Jabru]

<p>Known Issues (from a Slightly Old List):</p><ol><li>Unique Guild Members column is sometimes inaccurate.</li><li>Some titles contain meaningless strings.</li><li>The Level History is showing an error for people from merged servers.</li><li>Most Status Leaderboard shows guild level, not guild status.</li><li>Localization issues from some locales prevent page from loading.</li><li>Fae show as Qeynos faction.</li><li>Guild Search always shows LFM as True and Alignment as Some value.</li><li>The Website for guilds with Custom Domains show up as N/A.</li><li>Game-Wide and Server-Wide Discoveries are switched in Signatures, and may be switched in other places.</li><li>Servers which don't exist anymore show up as "No row" errors in Level History and Item Discoveries.</li><li>Some EOF Factions Missing.</li><li>Lithium Guild Forums not recognizing ranks.</li><li>Some links to the My Leaderboards section do not maintain character Id.</li><li>Date field missing on tradeskill history page.</li><li>Character Skills are off in several ways, particularly Tradeskills.</li><li>The Rares Harvested rankings do not match the various leaderboards.</li></ol><p>We are considering the following enhancement requests for future patches:</p><ol><li>Guild Roster should allow sorting by level.</li><li>Guild Roster should include "By Tradeskill Class".</li><li>Character Id in Guild XML roster.</li><li>Internal Guild Rankings.</li><li>NPC with the Most Kills.</li><li>Achievements currently only shows Kingdom of Sky achievements.</li></ol>

[Nilgiris]

<p>David,</p><p> Would it be possible for an ETA on when the roster updates may begin again? We're going on a week with no roster updates.</p><p> Thanks!</p>

[Skylher]

also some guilds that formed up a week or two ago dont show up when searching for them

[Hellswrath]

<p>Thanks Jabru for the relisting and update.  /faithjustifiedcheckinbox</p><p>Actually the list looks exactly like the one that was last updated by you.  True it was getting old from lack of fixes, but it looks like the most up to date one we had in the old thread.</p><p>Oh, and Yay to bugfixes.</p>

[Nastharl]

Curious why some of the features that are "under consideration" were in the old eq2players, when you said no features would be removed?

[Rast]

<p>I'd also like to know why we can no longer view our own information on our accounts which was the standard prior to this 'upgrade' and now I have to pay to see my own achievements?</p><p>I know this was the way it was originally, but it was changed several months ago that would allow anyone who paid for the service to open up their stats to anyone and everyone would have access to their own.</p><p>I have to say this attempt at nickel and diming us for services is getting a weeeeeeeeeeee bit old.</p>

[Saressa]

I would just like for my stats to be updated, it looks like they haven't been since the 3rd of Febuary, still listing as level 58, yet I'm now 62....  Curiously, it is still updating my Tinkering skill level.

[Jenarie]

I started a new account last week (Thursday I think?) and my character (Jenarie on Unrest) still doesn't show up at all.  When I load the game, I can play the character but it says no characters found on the screen to the right.  My EQ2 Players has a little box where I think my characters should be listed but it only says " No Characters used" I was supposed to get a free trial to all the features for the new account but as far as I can tell not even the standard features are working?  My character is level 16/20 now and has been played every day but still doesn't come up on the search so as far as EQPlayers it doesn't exist.  I'm wondering if there is something I can do to fix this.  I was looking forward to seeing all the features to decide if I want to order the service but so far it isn't looking very good. Thanks!

[SpellshaperC]

Hi, I like EQ2players features and u doing great job with it. If u can fix the bugs in next release it will be good. I especially hate these bugs: there arent images if I load page and if I click on locale flag (I expect that its point 5, but if not pls take a look on it), there are still missing some of them and strings before titles is also very frequent. I want also report new: I cant see my full screen images from gallery (there are small thumbnails, but when I click on them only black screen appear).

[Brianth]

<p><span style="font-family: tahoma,arial,helvetica,sans-serif">I was under the impression that I was contracting for love and attention.  You sent me roses; how could I not feel this way? I checked into my kelethin home last nite and realized that all of my roses you have sent me are dead.  </span></p><p><span style="font-family: tahoma,arial,helvetica,sans-serif">I should have read the really fine print on our contract that stated that I would pay for your "additional services" and You would be allowed to overlook me and my family. I realize now that my contract was a vellum overlay to your real contact for "protection services".  Your dead roses are a reminder to me to "pay up and play nice".</span></p><p><span style="font-family: tahoma,arial,helvetica,sans-serif">I fear that searching for my level advancements, my alts level advancements, my guilds member status, our play times, our achievements, the leaderboards will result in my finding cupid's bloodied head in my mailbox.</span></p><p><span style="font-family: tahoma,arial,helvetica,sans-serif">Our new members are no where to be found!  Please dont hurt them!  They are innocent!  What more do you want from us!</span></p>

[Zerebro]

Request: exact same guild roster as it was before (each column sortable when being clicked), columns of (not in the exact order as below): 1. rank name 2. name 3. adventure class 4. adventure level 5. artisan class 6. artisan level 7. contributed guild status 8. solved quests 9. ratio kills/death I might be mistaken about how it was in the past, but this is what I liked most <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" />

[Thunderthyze]

<p>Guild chat is still not working for me. Is this still an issue being worked on or is it a case it is going to work for some and not others?</p><p>Secondly, and I don't know if this is an EQ2Players issue or not, we can still not link to our guild website if it is external to the EQ2 domain. Any chance this is being worked on or is there an existing procedure whereby we can incorporate our website link on the guild listings as we were able to on the original incarnation of EQ2Players? </p>

[Loter]

<cite>SOE-Jabru wrote:</cite><blockquote>We are considering the following enhancement requests for future patches:     6. Achievements currently only shows Kingdom of Sky achievements.</blockquote>EoF achievements should not be under consideration. They should be on shedule. In fact they should have been online at the launch of EoF. Sony is a huge cooperation. Hire more people <img src="/smilies/8a80c6485cd926be453217d59a84a888.gif" border="0" alt="SMILEY" />

[Isabelz]

Additional items not mentioned in the OP: 1. Date field missing on tradeskill history page. 2. Profile | Skills lists bogus values for most (if not all) skills. 3. Profile | Skills looks "bloody awful" in IE6 and not very well in Firefox (v1.0.<img src="/smilies/b2eb59423fbf5fa39342041237025880.gif" border="0" alt="SMILEY" />. 4. The Rankings page does not list the correct count of server/world discoveries. (Janthia/Guk should have 1 server and 0 world, not 0/0) 5. The Rares Harvested rankings do not match the various leaderboards.  The values in class server, class world, all server, and all world would appear to be completely bogus. (e.g. Janthia/Guk has found 201 rares -- the character rankings lists her as 510 among swashbucklers on Guk - Best in Class lists her as 35 -- which, if either, is correct?) 6. The Guild Summary no longer has a link to see the various rankings among fellow guildies. (Janthia/Guk quest count is #2 in guild, AFAIK -- pre-EoF I could easily check this -- now I cannot) 7. Under Profile, the "last time played" appears to be wrong at the current time. (02/16/2007 06:03PM Central Time - Web site shows Janthia/Guk last played on February 3, 2007.  I know I played on February 10, 2007 because I ran out of adventure vitality on my conjuror alt and switched over to Janthia). 8. There is no preview mode for forum posts!? The items that "bug" me (from most to least) are #6, #1, #4, #2 (OP), and #5.  In fact, the lack of an in-guild ranking page sorely tests my ability to continue to rationalize paying extra for premium features.  The longer this situation persists, the more likely I am to cancel the extra features.

[Hellswrath]

<p>Wow, Achroi, that was the nicest way I've ever seen anyone write "Quit ignoring us and fix your site."</p><p>Lets wait to see what they come out with in their fix due out late this month/early next month before we mug them. <img src="/smilies/8a80c6485cd926be453217d59a84a888.gif" border="0" alt="SMILEY" /></p><p>I hope it justifies the 2 and a half months or so it will have been from the last update to EQ2Players.  But, yes, I want my internal guild rankings and ability to sort by more than just rank and class back as well.</p>

[Frankrizzo Jerkyboy]

I just don't feel like I'm getting what I pay for.  I would love to have been a fly on the wall at the meeting where they decided to revamp the EQ2 Players.  Someone says, "Let's get rid of any way to see all of a guilds members listed together with their status, KVD, quests, tradeskills, levels, and rank all in one page" and everyone there said, "Wow, why didn't I think of that".  Thanks again fellas.

[Kaalenarc]

<cite>SOE-Jabru wrote:</cite><blockquote><p>Known Issues (from a Slightly Old List):</p><ol><li>Unique Guild Members column is sometimes inaccurate.</li><li>Some titles contain meaningless strings.</li><li>The Level History is showing an error for people from merged servers.</li><li>Most Status Leaderboard shows guild level, not guild status.</li><li>Localization issues from some locales prevent page from loading.</li><li>Fae show as Qeynos faction.</li><li>Guild Search always shows LFM as True and Alignment as Some value.</li><li>The Website for guilds with Custom Domains show up as N/A.</li><li>Game-Wide and Server-Wide Discoveries are switched in Signatures, and may be switched in other places.</li><li>Servers which don't exist anymore show up as "No row" errors in Level History and Item Discoveries.</li><li>Some EOF Factions Missing.</li><li>Lithium Guild Forums not recognizing ranks.</li><li>Some links to the My Leaderboards section do not maintain character Id.</li></ol><p>We are considering the following enhancement requests for future patches:</p><ol><li>Guild Roster should allow sorting by level.</li><li>Guild Roster should include "By Tradeskill Class".</li><li>Character Id in Guild XML roster.</li><li>Internal Guild Rankings.</li><li>NPC with the Most Kills.</li><li>Achievements currently only shows Kingdom of Sky achievements.</li></ol></blockquote><p><span style="color: #ffff00">The first "enhancement" listed -  is actually a feature we had previosuly and was removed. In spite of your assurances we would not lose any functionality with the new rollout.</span></p><p><span style="color: #ffff00"> 1.) Also - GREAT timing adding back the requirement to sign in while the forums were offline. And not announcing the change. Outstanding communication. as always.</span></p><p><span style="color: #ffff00">2.) Additionally Kudos for not testing this stuff before pushing it live. You "revamped" the site at EoF launch and , lets be honest, it was poorly implemented. I use Eq2Players daily. Looking up the alts of those who wish to join my guid. Its clumsy, makes me sign in 3 times to get the info I need. (usually goes like this  - sign in.... kick back to main screen.. sign in again - type in persons name... hit enter... kicked to sign in screen...)</span></p><p><span style="color: #ffff00">3.) WHERE is the "remember my login" box ? This is pretty much standard. Hell I can go to almsot any website and get this feature. Yet here its absent. Oh and forcing me to sign in after say 5 minutes of inactivity - nice touch.</span></p><p><span style="color: #ffff00">4.) PLEASE - address these issues. Its been so long, and we get so little communication. And its broken. and we're paying for it. </span></p><p><span style="color: #ffff00">/sighs </span></p>

[NeonCoyote]

I have a station pass, yet now when I go to look up a spell (and yes I am logged in) it says I need to be a station pass member!  (which as i stated I am)  And I get an option to upgrade (which takes me to proof I am a station pass member <img src="/smilies/8a80c6485cd926be453217d59a84a888.gif" border="0" alt="SMILEY" />

[DobyMT]

Cannot create guild forums.  Seriously.

[DasUberFuzzy]

since we're griping and wishing, i want something useful, instead of the factions, i want the information from the slayer posters online, and an xml feed for it.

[wodehouse]

<cite>NeonCoyote wrote:</cite><blockquote>I have a station pass, yet now when I go to look up a spell (and yes I am logged in) it says I need to be a station pass member!  (which as i stated I am)  And I get an option to upgrade (which takes me to proof I am a station pass member <img src="/smilies/8a80c6485cd926be453217d59a84a888.gif" border="0" alt="SMILEY" /></blockquote>Well put, this is happening to me also. Please fix this!

[Kaalenarc]

<p>Jabru - seriously - can you respond to some of this? Instead of say - waiting 20 days to update the January list thread by changing it to say February? How about some progress updates? Which issues are being addressed first? what about the issues listed here in the thread that arent on the list. Can we PLEASE add a "remember my login" button and get rid of the inactivity logout timer?</p><p>**taps keyboard**  hello - is this thing on? </p>

[Lantis]

Things that should be added as bugs: 1) The XML feed is not XML, it's HTML...  Saving the XML feed to disk and opening it in a text editor reveals that the data contains HTML codes (such as <PRE&gt<img src="/smilies/8a80c6485cd926be453217d59a84a888.gif" border="0" alt="SMILEY" />, and has quotes replaced by HTML meta-entities.  Sounds like the XML feed goes through an HTML output generator, making it totally useless as a regular parser can't do anything with this - the XML output should be sent unprocessed. 2) The CSV feed is messed up too.  The file doesn't load correctly into CSV-capable applications such as OpenOffice Calc.  Loading the resulting CSV file in a text editor and enabling the display of non-visible characters (Textpad allows this - many other text editors probably do as well) reveal that:  - The sex field contains a carriage return, four spaces and two tabs instead of any data (is that Morse code? <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" />  - The Name field also starts with two tabs, four spaces, then two tabs, and finally the actual Name  - First line of the whole file is a carriage return - the first line should begin with the actual field names, with nothing before them There is also the matter of missing data (which IS available through a different XML feed available at a different URL, proving that the data is readily available to the EQ2Players website to expose), but that would count as 'new features wished'.  I'd be happy if the first two items were at least fixed, as they are actual bugs preventing proper use of these two features.

[Pendant]

<p>The two biggest issues I have with EQ2 are to do with the guild website functionality (or rather, lack of).</p><p>1. 'Login loop' - sometimes I can log in, sometimes not. When I can't, I get into a loop. Enter login (correctly) - return to enter login page. Over and over. Sometimes I can go back to the original page, login again and works - sometimes not. This has been this way for me and many others for MONTHS, with no feedback.</p><p>2. 'Â' characters appearing on guild websites. Seems to be related to the use of the Windows Clipboard. Customer Support totally unsupportive. Please fix, getting old.</p>

[Ba]

still can't create guild forums.

[mellowknees72]

<p>Just wondering if the issues surrounding the EQ2Players "upgrades" are causing the rankings to be missing for new characters?</p>

[fyola]

<span style="font-size: small; font-family: courier new,courier">ok when exactly is these leaderboards suppose to be updated ?? I've been checking My toon's total wealth since the beginning of this month and his ranking at 12th hasn't changed at all. He also has leveled since that time and it shows that he's still a lvl 17.  When is this going to be corrected??</span>

[hammerr30]

So.... are you guys ever planning on updating the leaderboards now that I'm paying you another $0.99 a month on top of the two Station access accounts and the two other standard accounts in my house? Or are you planning on the standard SOE gameplan of waiting til you get to a certain financial plateau to actually fully implement the services you promise.

[mellowknees72]

<p>* cough * </p><p>Is there an estimation of when the leaderboards will be updated?  </p><p>Pretty, pretty please? <img src="/smilies/97ada74b88049a6d50a6ed40898a03d7.gif" border="0" alt="SMILEY" /></p>

[Pendant]

<p>Off-topic since this is now March...</p><p>I've stumbled across a new version of the guild forums. Which indicates that there's finally some activity behind the scenes, which is good... but there's clearly very little in the way of notification about these changes, which is bad.</p><p>And I've just spent the last hour composing a new article for the guild's forum, and I hit 'submit' and got 'access denied', which is VERY bad <img src="/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY" /></p><p>Fortunately I did select the text and I hit control+c to copy it to the Windows clipboard. So all is not lost.</p><p>/em head back to try to navigate back to the guild forums again. Which at present seems totally impossible.</p><p>'You are in a maze of twisty passages, all alike'... I've been here before <img src="/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY" /></p>

[Badaxe Ba]

<p>Since the changeover.........</p><p>Recently you requested personal assistance from the Sony Online Entertainment Support center. Below is a summary of your request and our response. If this issue is not resolved to your satisfaction, you may reopen it or add additional comments within the next 7 day</p><b><p>Subject</p></b> <p>Request for update on status</p>   <b><p>Discussion Thread</p></b> <b><p>Response (TSR Bill C.)</p></b><div align="right">03/02/2007 04:59 PM<p>Hello XXXXX, There is no update on your issue with the Station Players Web Features at this time. The issue already has been duplicated on our end and our dev teams have been made aware. We will contact you via e-mail once this matter has been resolved. -Bill</p> <b><p>Customer (XXXXXXXXXX)</p></b><div align="right">03/01/2007 06:26 AM<p>I have read this mail twice now in the hopes of some understanding, and yet I cannot comprehend how my responding to a blank response email would have given any indication of my issue being resolved, when no such response was even asked for. As for my issue being solved, I would think that should come from you telling me its been fixed, not me telling you, as I have no control over stationplayers.com or its websites. QUIT SHUFFLING THIS AROUND AND GET IT RIGHT! ______________________________________</p> <b><p>Customer (XXXXXXXXXX)</p></b><div align="right">03/01/2007 05:59 AM<p>If I can do a search and find my guild then this issue is resolved. If I can't then it isn't resolved, and You've been taking my money since November 2006 under false pretenses.</p> <b><p>Response (Sr. Tech Eric R.)</p></b><div align="right">02/22/2007 08:55 AM<p>Greetings, It seems that this incident is a duplicate inquiry. Please see my response in incident number 061227-000767. Thank you. Regards, Eric R Senior Technical Representative Sony Online Entertainment</p> <b><p>Response (Sr. Tech Eric R.)</p></b><div align="right">02/21/2007 03:07 PM<p>Greetings, This is just a quick follow-up to let you know that your issue has not been forgotten. Your reference incident will be set to "Unresolved" and I'll be addressing it as soon as I can. I apologize in for the delay. If you have any additional concerns, questions, or comments, please feel free to respond back. Sorry for the inconvenience. Regards, Eric R Senior Technical Representative Sony Online Entertainment</p> <b><p>Customer (XXXXXXXXXX)</p></b><div align="right"><b>12/27/2006 12:57 PM</b><p>This is a request for an update on the status of fixing the station player guild search and pvp status search for Venekor. Attached a copy of the original email response from csr w/details.</p>   <b><p>Question Reference #061227-000808</p></b> <b><div align="right">Escalation Level: </b><p>10 Day Escalation</p><b><div align="right">Product Level 1: </b><p>Station Players Web Features</p><b><div align="right">Product Level 2: </b><p>EverQuest II</p><b><div align="right">Category Level 1: </b><p>General</p><b><div align="right">Date Created: </b><p>12/27/2006 12:57 PM</p><b>Last Updated: </div></b>03/02/2007 04:59 PM</div><b>Status: </div></b>Solved</div><b>First Name: </div></b>xxxxxx</div><b>Last Name: </div></b>xxxxxxx</div>  Please visit our Knowledge Base at <a href="http://www.station.sony.com/kb" target="_blank" rel="nofollow">http://www.station.sony.com/kb</a> for up to date information for all of our games. If the Knowledge Base does not answer your question, please use the "Ask a Question" tab to submit an email, or use the "Live Help" tab to chat live with a CSR MON-FRI 10:00AM-7:00PM PST. Phone support for all SOE titles is available 10:00AM-7:00PM PST, at (85<img src="/smilies/b2eb59423fbf5fa39342041237025880.gif" border="0" alt="SMILEY" />537-0898. Also, MON-FRI 9:00AM-5:30PM GMT at 0845 6004263 or 01895 204440 Phone support for Star Wars Galaxies is available MON-FRI 10:00AM-7:00PM PST, at (85<img src="/smilies/b2eb59423fbf5fa39342041237025880.gif" border="0" alt="SMILEY" /> 790-7827(STAR). Also, MON-FRI 9:00AM-5:30PM GMT at 0845 6004263 or 01895 204440 German Support can be reached MON-FRI 10:00AM - 6:00PM CET at 0800-1016203 French Support can be reached MON-FRI 10:00AM - 6:00PM CET at 0800-916481 Regards, TSR Bill C. Sony Online Entertainment</div><hr /> </div>This is just one email I've received, of which I've gotten several, all stating the same thing.  </div>BROKE!

[SOE-Jabru]

Closing this thread.  You can continue discussing EQ2 Players at <a href="http://forums.station.sony.com/eq2/posts/list.m?topic_id=351276" target="_blank" rel="nofollow">http://forums.station.sony.com/eq2/...topic_id=351276</a>