Maintenance Window

[Dre]

<DIV>I'm wondering...am I the only one who tries to play a bit before going to work at around 7am pacific? Only to have the server dropped almost every single day for some kind of maintenance. For me this is really the only time I ever get to play. Did I miss something, doesn't anyone else have a problem with this? Please excuse my tone but it gets pretty frustrating looking forward to a good 30 min to an hour of play, only to get dropped 4 days out 5 after 10 minutes. Shoot it takes me 5 min just to load the game. LOL</DIV> <DIV> </DIV> <DIV>I do understand the need, but I do not understand the time. Why isn't a maintenance done during the night time, like around 3 or 4am?</DIV>

[Kenazeer]

<BR> <BLOCKQUOTE> <HR> Drexz wrote:<BR> <DIV>I'm wondering...am I the only one who tries to play a bit before going to work at around 7am pacific? Only to have the server dropped almost every single day for some kind of maintenance. For me this is really the only time I ever get to play. Did I miss something, doesn't anyone else have a problem with this? Please excuse my tone but it gets pretty frustrating looking forward to a good 30 min to an hour of play, only to get dropped 4 days out 5 after 10 minutes. Shoot it takes me 5 min just to load the game. LOL</DIV> <DIV> </DIV> <DIV>I do understand the need, but I do not understand the time. Why isn't a maintenance done during the night time, like around 3 or 4am?</DIV><BR> <HR> </BLOCKQUOTE><BR>It used to be, but that time had a negative effect on the main play window of Pacific rim customers. I believe they looked at overall server loads and determined it was the lesser of two evils to have it come down at 7am Pacific vs 4am Pacific. Just going from memory here.

[Leawyn]

<blockquote><hr>Kenazeer wrote:<div></div> <blockquote> <hr> Drexz wrote: <div>I'm wondering...am I the only one who tries to play a bit before going to work at around 7am pacific? Only to have the server dropped almost every single day for some kind of maintenance. For me this is really the only time I ever get to play. Did I miss something, doesn't anyone else have a problem with this? Please excuse my tone but it gets pretty frustrating looking forward to a good 30 min to an hour of play, only to get dropped 4 days out 5 after 10 minutes. Shoot it takes me 5 min just to load the game. LOL</div> <div> </div> <div>I do understand the need, but I do not understand the time. Why isn't a maintenance done during the night time, like around 3 or 4am?</div> <hr> </blockquote>It used to be, but that time had a negative effect on the main play window of Pacific rim customers. I believe they looked at overall server loads and determined it was the lesser of two evils to have it come down at 7am Pacific vs 4am Pacific. Just going from memory here.<hr></blockquote>Or maybe they just got tired of waking up so early in the morning <span>:smileyvery-happy:</span> I dunno... It is kind of annoying to be booted every day when I'm trying to get my harvesting in.<div></div>

[ambrial]

To make it fair I think they should alternate the down times. The down times for me at the current time are the worst times for me and I'm sure for many others...

[Tro]

<P>The sad part is is that the devs said not long after release that the frequent server resets would stop as they were working on fixing the server stability issue. Then on June 15th 05 a Dev stated that the [expletive haxx0red by Raijinn] near every day server resets would stop and would only occur if there was a critical patch needed. Otherwise they would patch on a less frequent basis (Weekly?). He went on to say they are condifent the work they did to make the servers more stable paid off and they are comfortable with the server stability now. </P> <P>Well take a look at the update notes from June 15th to now (Yea there are a ton) and you will see what I am talking about. 80% of those updates were NOT "Critical". I dont see a reductuion in the frequency of the updates. </P> <P>I don't like being lied to.. and we were lied to. It is just like I thought when I first read that message.. I said to myself.. "They are too use to doing it this way and most folks are use to it so no it wont stop and besides there will always be a "Critical" update .. right.. RIGHT? [expletive haxx0red by Raijinn] near every day.. a "Critical" update.. </P> <P>And of course, I was right.. so yea we were lied to. I notice the devs are not giving any updates on this either.. so all I can say to you is this is the way they keep their game stable. Instead of fixing what makes it unstable, lets just inconvience the paying customer. </P> <P>Yea it is only down for 30 mins or so typically but it's the fact of being lied to that bothers me. Can't think of another game company that resets servers this much just to keep the game stable.. Un-[Removed for Content] believable.. </P>

[Dre]

<DIV>It's true that sometimes the down time is only 30 min or even less. But when you only have 45 min to 1 hour to play that basically kills that. And when you read those patch notes...shoot, I bet you could go through there and for every 10 find at least 8 that could have easily been delayed and patched together with others. Most of them don't even impact the stability of the overall game.</DIV> <DIV> </DIV> <DIV>I really love the latest one. Crashing after targeting a pet of someone who is currently flying. Hmmmm, this happens often enough and affects enough people to qualify for it's own down time?</DIV> <DIV> </DIV> <DIV>I think they are just afraid of patching to much at once, because it's easier to roll back 1 fix versus 15. Probably their lesser of 2 evils scenario.</DIV> <DIV> </DIV> <DIV>I just wish they would find a more user convenient time to do it.</DIV> <DIV> </DIV>

[Junkisfunk]

<BR> <BLOCKQUOTE> <HR> Trook wrote:<BR> <P>The sad part is is that the devs said not long after release that the frequent server resets would stop as they were working on fixing the server stability issue. Then on June 15th 05 a Dev stated that the [expletive haxx0red by Raijinn] near every day server resets would stop and would only occur if there was a critical patch needed. Otherwise they would patch on a less frequent basis (Weekly?). He went on to say they are condifent the work they did to make the servers more stable paid off and they are comfortable with the server stability now. </P> <P>Well take a look at the update notes from June 15th to now (Yea there are a ton) and you will see what I am talking about. 80% of those updates were NOT "Critical". I dont see a reductuion in the frequency of the updates. </P> <P>I don't like being lied to.. and we were lied to. It is just like I thought when I first read that message.. I said to myself.. "They are too use to doing it this way and most folks are use to it so no it wont stop and besides there will always be a "Critical" update .. right.. RIGHT? [expletive haxx0red by Raijinn] near every day.. a "Critical" update.. </P> <P>And of course, I was right.. so yea we were lied to. I notice the devs are not giving any updates on this either.. so all I can say to you is this is the way they keep their game stable. Instead of fixing what makes it unstable, lets just inconvience the paying customer. </P> <P>Yea it is only down for 30 mins or so typically but it's the fact of being lied to that bothers me. Can't think of another game company that resets servers this much just to keep the game stable.. Un-[Removed for Content] believable.. </P><BR> <HR> </BLOCKQUOTE> <P>I think you are jumping to conclusions about being lied to. How do you know that those updates are server fixes or not? They also said that the way the game was made there would be constant updates/patches. Did they lie to us then too? I think a 30min downtime is nothing to complain about and it doesn't happen every day. Hell there was a post on these forums, recently, of people who were complaining that they were not taken them down enough!. SoE just can't win. <BR></P> <P>Junk</P>

[Junkisfunk]

<BR> <BLOCKQUOTE> <HR> Drexz wrote:<BR> <DIV>It's true that sometimes the down time is only 30 min or even less. But when you only have 45 min to 1 hour to play that basically kills that. And when you read those patch notes...shoot, I bet you could go through there and for every 10 find at least 8 that could have easily been delayed and patched together with others. Most of them don't even impact the stability of the overall game.</DIV> <DIV> </DIV> <DIV><FONT color=#ffff33>I think SoE knows what they should patch and what to leave for a LU.</FONT></DIV> <DIV> </DIV> <DIV>I really love the latest one. Crashing after targeting a pet of someone who is currently flying. Hmmmm, this happens often enough and affects enough people to qualify for it's own down time?</DIV> <DIV> </DIV> <DIV><FONT color=#ffff66>So what your saying is that SOE should inconvienence other people besides you eh? Maybe the bug was also causing server instibility?</FONT> <FONT color=#ffff33>Ever think about that?</FONT></DIV> <DIV> </DIV> <DIV>I think they are just afraid of patching to much at once, because it's easier to roll back 1 fix versus 15. Probably their lesser of 2 evils scenario.</DIV> <DIV> </DIV> <DIV><FONT color=#ffff00>Sounds like they are thinking about all of us. :smileyhappy:</FONT></DIV> <DIV> </DIV> <DIV>I just wish they would find a more user convenient time <STRIKE>to do it.</STRIKE> <FONT color=#ffff00>for me.</FONT></DIV> <DIV> </DIV> <DIV><FONT color=#ffff33>I fixed your statement above.</FONT></DIV> <DIV> </DIV><BR> <HR> </BLOCKQUOTE>Junk<BR>

[Tro]

<BR> <BLOCKQUOTE> <HR> Junkisfunk wrote:<BR> <BR> <BLOCKQUOTE> <HR> Trook wrote:<BR> <P>The sad part is is that the devs said not long after release that the frequent server resets would stop as they were working on fixing the server stability issue. Then on June 15th 05 a Dev stated that the [expletive haxx0red by Raijinn] near every day server resets would stop and would only occur if there was a critical patch needed. Otherwise they would patch on a less frequent basis (Weekly?). He went on to say they are condifent the work they did to make the servers more stable paid off and they are comfortable with the server stability now. </P> <P>Well take a look at the update notes from June 15th to now (Yea there are a ton) and you will see what I am talking about. 80% of those updates were NOT "Critical". I dont see a reductuion in the frequency of the updates. </P> <P>I don't like being lied to.. and we were lied to. It is just like I thought when I first read that message.. I said to myself.. "They are too use to doing it this way and most folks are use to it so no it wont stop and besides there will always be a "Critical" update .. right.. RIGHT? [expletive haxx0red by Raijinn] near every day.. a "Critical" update.. </P> <P>And of course, I was right.. so yea we were lied to. I notice the devs are not giving any updates on this either.. so all I can say to you is this is the way they keep their game stable. Instead of fixing what makes it unstable, lets just inconvience the paying customer. </P> <P><FONT color=#ff3333>Yea it is only down for 30 mins or so typically but it's the fact of being lied to that bothers me</FONT>. Can't think of another game company that resets servers this much just to keep the game stable.. Un-[Removed for Content] believable.. </P><BR> <HR> </BLOCKQUOTE> <P>I think you are jumping to conclusions about being lied to. <FONT color=#ffff66>How do you know that those updates are server fixes or not</FONT>? They also said that the way the game was made there would be constant updates/patches. Did they lie to us then too? I think a 30min downtime is nothing to complain about and it doesn't happen every day. Hell there was a post on these forums, recently, of people who were complaining that they were not taken them down enough!. SoE just can't win. <BR></P> <P>Junk</P><BR> <HR> </BLOCKQUOTE> <P>First off what part of the red highlighted above didn't you understand? It's not hte actual downtimes its being lied to that pisses me off.. And for the yellow highlighted text. here is why:</P> <P>---------------------------------------------------------------------------------------</P> <DIV>We wanted to let everyone know that, starting this week, regularly scheduled US-English server downtimes will take place at <STRONG>7AM Pacific</STRONG> instead of 4AM Pacific. This new time will apply to both major live updates and restarts for minor hotfixes.</DIV> <DIV> </DIV> <DIV>Although the 4AM restart time technically occurred during the lowest amount of server traffic, it negatively affected a specific population of players: those in the Asian and Australian regions. In order to support these players more fully, and based on feedback received at our community summit, we have decided to move the update times a few hours later to give subscribers in those regions a better opportunity to play.</DIV> <DIV> </DIV> <DIV>Our apologies to anyone negatively affected by this change, but we feel it to be in the best interest of our EverQuest II subscribers.</DIV> <DIV> </DIV> <DIV><FONT color=#ffffff>We also wanted to let everyone know that we will not be bringing the servers down for a daily restart unless there is a necessary update or fix. Previously we have been restarting the servers most days, whether there was an update or not. </FONT><FONT color=#ff00cc>Based on server optimizations the team has performed since launch, we are confident in our server stability and intend to keep them running between necessary updates.</FONT></DIV> <DIV><FONT color=#ff00cc></FONT> </DIV> <DIV>Please note that there may be times when hardware or network maintenance will require downtimes earlier or later than the 7AM norm. However, all regularly scheduled game updates will follow the 7AM standard.</DIV> <DIV> </DIV> <DIV>Thanks again for your continuing support of EverQuest II.</DIV> <P>===========================<BR>Steve Danuser, a.k.a. Moorgard<BR>Game Designer, EverQuest II </P> <P>As for the constant updates.. I never said i was against game updates. This is an MMO.. Duh!! of course there are gonna be updates/patches whatever.. thats a fact of life.. I am not questioning whether they should patch the game.. My post was to illustrate that we were lied to about them stopping the [expletive haxx0red by Raijinn] near every day server resets. </P> <P>Before you reply to a post <STRONG>please</STRONG> make sure you understand the context of the post you are replying to.. </P>

[Tro]

<BR> <BLOCKQUOTE> <HR> Drexz wrote:<BR> <DIV>It's true that sometimes the down time is only 30 min or even less. But when you only have 45 min to 1 hour to play that basically kills that. And when you read those patch notes...shoot, I bet you could go through there and for every 10 find at least 8 that could have easily been delayed and patched together with others. Most of them don't even impact the stability of the overall game.</DIV> <DIV> </DIV> <DIV>I really love the latest one. Crashing after targeting a pet of someone who is currently flying. Hmmmm, this happens often enough and affects enough people to qualify for it's own down time?</DIV> <DIV> </DIV> <DIV>I think they are just afraid of patching to much at once, because it's easier to roll back 1 fix versus 15. Probably their lesser of 2 evils scenario.</DIV> <DIV> </DIV> <DIV>I just wish they would find a more user convenient time to do it.</DIV> <DIV> </DIV><BR> <HR> </BLOCKQUOTE> <P>I feel for ya trust me.. unfortunately you are a very small minority compared to the whole player base. I will disagree though about a bug that causes crashes.. That to me is a good enough reason to take servers down for a fix. But allowing someone to invite others to your group that are in another zone is NOT a good enough reason to take servers down.. Those type of changes can wait for a scheduled weekly update (IMO). </P> <P>Interesting theory about them being afraid to patch too much at once. Kinda makes sense but who knows..    <BR></P>

[Junkisfunk]

<BR> <BLOCKQUOTE> <HR> Trook wrote:<BR> <BR> <BLOCKQUOTE> <HR> Junkisfunk wrote:<BR> <BR> <BLOCKQUOTE> <HR> Trook wrote:<BR> <P>The sad part is is that the devs said not long after release that the frequent server resets would stop as they were working on fixing the server stability issue. Then on June 15th 05 a Dev stated that the [expletive haxx0red by Raijinn] near every day server resets would stop and would only occur if there was a critical patch needed. Otherwise they would patch on a less frequent basis (Weekly?). He went on to say they are condifent the work they did to make the servers more stable paid off and they are comfortable with the server stability now. </P> <P>Well take a look at the update notes from June 15th to now (Yea there are a ton) and you will see what I am talking about. 80% of those updates were NOT "Critical". I dont see a reductuion in the frequency of the updates. </P> <P>I don't like being lied to.. and we were lied to. It is just like I thought when I first read that message.. I said to myself.. "They are too use to doing it this way and most folks are use to it so no it wont stop and besides there will always be a "Critical" update .. right.. RIGHT? [expletive haxx0red by Raijinn] near every day.. a "Critical" update.. </P> <P>And of course, I was right.. so yea we were lied to. I notice the devs are not giving any updates on this either.. so all I can say to you is this is the way they keep their game stable. Instead of fixing what makes it unstable, lets just inconvience the paying customer. </P> <P><FONT color=#ff3333>Yea it is only down for 30 mins or so typically but it's the fact of being lied to that bothers me</FONT>. Can't think of another game company that resets servers this much just to keep the game stable.. Un-[Removed for Content] believable.. </P><BR> <HR> </BLOCKQUOTE> <P>I think you are jumping to conclusions about being lied to. <FONT color=#ffff66>How do you know that those updates are server fixes or not</FONT>? They also said that the way the game was made there would be constant updates/patches. Did they lie to us then too? I think a 30min downtime is nothing to complain about and it doesn't happen every day. Hell there was a post on these forums, recently, of people who were complaining that they were not taken them down enough!. SoE just can't win. <BR></P> <P>Junk</P><BR> <HR> </BLOCKQUOTE> <P>First off what part of the red highlighted above didn't you understand? It's not hte actual downtimes its being lied to that pisses me off.. And for the yellow highlighted text. here is why:</P> <P>---------------------------------------------------------------------------------------</P> <DIV>We wanted to let everyone know that, starting this week, regularly scheduled US-English server downtimes will take place at <STRONG>7AM Pacific</STRONG> instead of 4AM Pacific. This new time will apply to both major live updates and restarts for minor hotfixes.</DIV> <DIV> </DIV> <DIV>Although the 4AM restart time technically occurred during the lowest amount of server traffic, it negatively affected a specific population of players: those in the Asian and Australian regions. In order to support these players more fully, and based on feedback received at our community summit, we have decided to move the update times a few hours later to give subscribers in those regions a better opportunity to play.</DIV> <DIV> </DIV> <DIV>Our apologies to anyone negatively affected by this change, but we feel it to be in the best interest of our EverQuest II subscribers.</DIV> <DIV> </DIV> <DIV><FONT color=#ffffff>We also wanted to let everyone know that we will not be bringing the servers down for a daily restart unless there is a necessary update or fix. Previously we have been restarting the servers most days, whether there was an update or not. </FONT><FONT color=#ff00cc>Based on server optimizations the team has performed since launch, we are confident in our server stability and intend to keep them running between necessary updates.</FONT></DIV> <DIV><FONT color=#ff00cc></FONT> </DIV> <DIV>Please note that there may be times when hardware or network maintenance will require downtimes earlier or later than the 7AM norm. However, all regularly scheduled game updates will follow the 7AM standard.</DIV> <DIV> </DIV> <DIV>Thanks again for your continuing support of EverQuest II.</DIV> <P>===========================<BR>Steve Danuser, a.k.a. Moorgard<BR>Game Designer, EverQuest II </P> <P>As for the constant updates.. I never said i was against game updates. This is an MMO.. Duh!! of course there are gonna be updates/patches whatever.. thats a fact of life.. I am not questioning whether they should patch the game.. My post was to illustrate that we were lied to about them stopping the [expletive haxx0red by Raijinn] near every day server resets. </P> <P>Before you reply to a post <STRONG>please</STRONG> make sure you understand the context of the post you are replying to.. </P><BR> <HR> </BLOCKQUOTE> <P>First off I understood you fully. I was responding to you being lied to. I disagreed and say that you were "jumping to conclusions".  SoE will always take the servers down, for server or network maintenance. Quoted from the official release below.</P> <DIV><FONT color=#ffff33>"Please note that there may be times when hardware or network maintenance will require downtimes earlier or later than the 7AM norm. However, all regularly scheduled game updates will follow the 7AM standard"</FONT></DIV> <DIV> </DIV> <DIV>So how is this being lied to? Sounds to me they were telling the truth and being open and honest. Sounds to me they are trying the best they can to keep the downtimes to a minimum and make the majority happy. Sounds to me that you are jumping to conclusions.. IMO</DIV> <DIV> </DIV> <DIV>Seconded you were complaining about the server downtimes hense your post about being lied to. You may not care if they are 30 mins but you care if they happen. </DIV> <DIV> </DIV> <DIV>Junk</DIV>

[Dre]

<DIV>Hey Junkisfunk. Had a beaut of a post coming back at ya, but the forum had an error as I posted it, so you got lucky cause I'm not about to retype all of it. Bottom line is that you really do not have the credibilty to make an intelligent arguement. If only for one reason, how about the fact that if you queury the server just before 7am you will probably find dozens of people who are playing, and that chances are that many if not most are playing at this time because this is the only time they can play. Law of averages alone dictates I am not the only one who is in this type of situation. Or how about that you obviously do not weigh both sides and instantly turn the flame on just because you do not share the same issues and are not capable of drawing educated conclusions. I'm sure you will say some garbage like "Yeah if I was in the same place I would undestand and I would not complain, blah blah blah". Sure, you'd be the first 1 to be flaming SOE using mostly words starting with F. And if I was still in the 6th grade I'd probably feel the same as you.</DIV> <DIV> </DIV> <DIV>Trook I totaly agree with you about crash bugs. But there is a range of severity that needs to be considered. Is it a bug that crashes a few people and not consistantely or is it a bug that crashes an entire zone or server. I would love to see SOE's data on this bug, such as how many experienced it, was it reproducable every time, how often did it occur, stuff like that. I'd be willing to bet this could be classified as a rare occurance.</DIV> <DIV> </DIV> <DIV>I wonder if anyone is taking into consideration the simple math of bringing down the server at 7am is GUARANTEED to bring down dozens of people to fix a bug that is NOT always GUARANTEED to bring down maybe 10 to 20 people throughout the day. That sounds like simple 2+2 math to me.</DIV>

[Tro]

<BR> <BLOCKQUOTE> <HR> Junkisfunk wrote:<BR> <BR> <BLOCKQUOTE> <HR> Trook wrote:<BR> <BR> <BLOCKQUOTE> <HR> Junkisfunk wrote:<BR> <BR> <BLOCKQUOTE> <HR> Trook wrote:<BR> <P>The sad part is is that the devs said not long after release that the frequent server resets would stop as they were working on fixing the server stability issue. Then on June 15th 05 a Dev stated that the [expletive haxx0red by Raijinn] near every day server resets would stop and would only occur if there was a critical patch needed. Otherwise they would patch on a less frequent basis (Weekly?). He went on to say they are condifent the work they did to make the servers more stable paid off and they are comfortable with the server stability now. </P> <P>Well take a look at the update notes from June 15th to now (Yea there are a ton) and you will see what I am talking about. 80% of those updates were NOT "Critical". I dont see a reductuion in the frequency of the updates. </P> <P>I don't like being lied to.. and we were lied to. It is just like I thought when I first read that message.. I said to myself.. "They are too use to doing it this way and most folks are use to it so no it wont stop and besides there will always be a "Critical" update .. right.. RIGHT? [expletive haxx0red by Raijinn] near every day.. a "Critical" update.. </P> <P>And of course, I was right.. so yea we were lied to. I notice the devs are not giving any updates on this either.. so all I can say to you is this is the way they keep their game stable. Instead of fixing what makes it unstable, lets just inconvience the paying customer. </P> <P><FONT color=#ff3333>Yea it is only down for 30 mins or so typically but it's the fact of being lied to that bothers me</FONT>. Can't think of another game company that resets servers this much just to keep the game stable.. Un-[Removed for Content] believable.. </P><BR> <HR> </BLOCKQUOTE> <P>I think you are jumping to conclusions about being lied to. <FONT color=#ffff66>How do you know that those updates are server fixes or not</FONT>? They also said that the way the game was made there would be constant updates/patches. Did they lie to us then too? I think a 30min downtime is nothing to complain about and it doesn't happen every day. Hell there was a post on these forums, recently, of people who were complaining that they were not taken them down enough!. SoE just can't win. <BR></P> <P>Junk</P><BR> <HR> </BLOCKQUOTE> <P>First off what part of the red highlighted above didn't you understand? It's not hte actual downtimes its being lied to that pisses me off.. And for the yellow highlighted text. here is why:</P> <P>---------------------------------------------------------------------------------------</P> <DIV>We wanted to let everyone know that, starting this week, regularly scheduled US-English server downtimes will take place at <STRONG>7AM Pacific</STRONG> instead of 4AM Pacific. This new time will apply to both major live updates and restarts for minor hotfixes.</DIV> <DIV> </DIV> <DIV>Although the 4AM restart time technically occurred during the lowest amount of server traffic, it negatively affected a specific population of players: those in the Asian and Australian regions. In order to support these players more fully, and based on feedback received at our community summit, we have decided to move the update times a few hours later to give subscribers in those regions a better opportunity to play.</DIV> <DIV> </DIV> <DIV>Our apologies to anyone negatively affected by this change, but we feel it to be in the best interest of our EverQuest II subscribers.</DIV> <DIV> </DIV> <DIV><FONT color=#ffffff>We also wanted to let everyone know that we will not be bringing the servers down for a daily restart unless there is a necessary update or fix. Previously we have been restarting the servers most days, whether there was an update or not. </FONT><FONT color=#ff00cc>Based on server optimizations the team has performed since launch, we are confident in our server stability and intend to keep them running between necessary updates.</FONT></DIV> <DIV><FONT color=#ff00cc></FONT> </DIV> <DIV>Please note that there may be times when hardware or network maintenance will require downtimes earlier or later than the 7AM norm. However, all regularly scheduled game updates will follow the 7AM standard.</DIV> <DIV> </DIV> <DIV>Thanks again for your continuing support of EverQuest II.</DIV> <P>===========================<BR>Steve Danuser, a.k.a. Moorgard<BR>Game Designer, EverQuest II </P> <P>As for the constant updates.. I never said i was against game updates. This is an MMO.. Duh!! of course there are gonna be updates/patches whatever.. thats a fact of life.. I am not questioning whether they should patch the game.. My post was to illustrate that we were lied to about them stopping the [expletive haxx0red by Raijinn] near every day server resets. </P> <P>Before you reply to a post <STRONG>please</STRONG> make sure you understand the context of the post you are replying to.. </P><BR> <HR> </BLOCKQUOTE> <P>First off I understood you fully. I was responding to you being lied to. I disagreed and say that you were "jumping to conclusions".  SoE will always take the servers down, for server or network maintenance. Quoted from the official release below.</P> <DIV><FONT color=#ffff33>"Please note that there may be times when hardware or network maintenance will require downtimes earlier or later than the 7AM norm. However, all regularly scheduled game updates will follow the 7AM standard"</FONT></DIV> <DIV> </DIV> <DIV>So how is this being lied to? Sounds to me they were telling the truth and being open and honest. Sounds to me they are trying the best they can to keep the downtimes to a minimum and make the majority happy. Sounds to me that you are jumping to conclusions.. IMO</DIV> <DIV> </DIV> <DIV>Seconded you were complaining about the server downtimes hense your post about being lied to. You may not care if they are 30 mins but you care if they happen. </DIV> <DIV> </DIV> <DIV>Junk</DIV><BR> <HR> </BLOCKQUOTE> <P>Did you read the post by Moorgard? Thats not jumping to conclusions.. that a post from a dev.. and thats called fact. No conclusion there.. And with your yellow text.. I will say it again and this time a bit more clera.. I     KNOW    SERVERS    COME     DOWN    FOR      PATCHES/MAINTENANCE.. </P> <P>gOT  <BR></P>

[Tro]

<BR> <BLOCKQUOTE> <HR> Junkisfunk wrote:<BR> <BR> <BLOCKQUOTE> <HR> Trook wrote:<BR> <BR> <BLOCKQUOTE> <HR> Junkisfunk wrote:<BR> <BR> <BLOCKQUOTE> <HR> Trook wrote:<BR> <P>The sad part is is that the devs said not long after release that the frequent server resets would stop as they were working on fixing the server stability issue. Then on June 15th 05 a Dev stated that the [expletive haxx0red by Raijinn] near every day server resets would stop and would only occur if there was a critical patch needed. Otherwise they would patch on a less frequent basis (Weekly?). He went on to say they are condifent the work they did to make the servers more stable paid off and they are comfortable with the server stability now. </P> <P>Well take a look at the update notes from June 15th to now (Yea there are a ton) and you will see what I am talking about. 80% of those updates were NOT "Critical". I dont see a reductuion in the frequency of the updates. </P> <P>I don't like being lied to.. and we were lied to. It is just like I thought when I first read that message.. I said to myself.. "They are too use to doing it this way and most folks are use to it so no it wont stop and besides there will always be a "Critical" update .. right.. RIGHT? [expletive haxx0red by Raijinn] near every day.. a "Critical" update.. </P> <P>And of course, I was right.. so yea we were lied to. I notice the devs are not giving any updates on this either.. so all I can say to you is this is the way they keep their game stable. Instead of fixing what makes it unstable, lets just inconvience the paying customer. </P> <P><FONT color=#ff3333>Yea it is only down for 30 mins or so typically but it's the fact of being lied to that bothers me</FONT>. Can't think of another game company that resets servers this much just to keep the game stable.. Un-[Removed for Content] believable.. </P><BR> <HR> </BLOCKQUOTE> <P>I think you are jumping to conclusions about being lied to. <FONT color=#ffff66>How do you know that those updates are server fixes or not</FONT>? They also said that the way the game was made there would be constant updates/patches. Did they lie to us then too? I think a 30min downtime is nothing to complain about and it doesn't happen every day. Hell there was a post on these forums, recently, of people who were complaining that they were not taken them down enough!. SoE just can't win. <BR></P> <P>Junk</P><BR> <HR> </BLOCKQUOTE> <P>First off what part of the red highlighted above didn't you understand? It's not hte actual downtimes its being lied to that pisses me off.. And for the yellow highlighted text. here is why:</P> <P>---------------------------------------------------------------------------------------</P> <DIV>We wanted to let everyone know that, starting this week, regularly scheduled US-English server downtimes will take place at <STRONG>7AM Pacific</STRONG> instead of 4AM Pacific. This new time will apply to both major live updates and restarts for minor hotfixes.</DIV> <DIV> </DIV> <DIV>Although the 4AM restart time technically occurred during the lowest amount of server traffic, it negatively affected a specific population of players: those in the Asian and Australian regions. In order to support these players more fully, and based on feedback received at our community summit, we have decided to move the update times a few hours later to give subscribers in those regions a better opportunity to play.</DIV> <DIV> </DIV> <DIV>Our apologies to anyone negatively affected by this change, but we feel it to be in the best interest of our EverQuest II subscribers.</DIV> <DIV> </DIV> <DIV><FONT color=#ffffff>We also wanted to let everyone know that we will not be bringing the servers down for a daily restart unless there is a necessary update or fix. Previously we have been restarting the servers most days, whether there was an update or not. </FONT><FONT color=#ff00cc>Based on server optimizations the team has performed since launch, we are confident in our server stability and intend to keep them running between necessary updates.</FONT></DIV> <DIV><FONT color=#ff00cc></FONT> </DIV> <DIV>Please note that there may be times when hardware or network maintenance will require downtimes earlier or later than the 7AM norm. However, all regularly scheduled game updates will follow the 7AM standard.</DIV> <DIV> </DIV> <DIV>Thanks again for your continuing support of EverQuest II.</DIV> <P>===========================<BR>Steve Danuser, a.k.a. Moorgard<BR>Game Designer, EverQuest II </P> <P>As for the constant updates.. I never said i was against game updates. This is an MMO.. Duh!! of course there are gonna be updates/patches whatever.. thats a fact of life.. I am not questioning whether they should patch the game.. My post was to illustrate that we were lied to about them stopping the [expletive haxx0red by Raijinn] near every day server resets. </P> <P>Before you reply to a post <STRONG>please</STRONG> make sure you understand the context of the post you are replying to.. </P><BR> <HR> </BLOCKQUOTE> <P>First off I understood you fully. I was responding to you being lied to. I disagreed and say that you were "jumping to conclusions".  SoE will always take the servers down, for server or network maintenance. Quoted from the official release below.</P> <DIV><FONT color=#ffff33>"Please note that there may be times when hardware or network maintenance will require downtimes earlier or later than the 7AM norm. However, all regularly scheduled game updates will follow the 7AM standard"</FONT></DIV> <DIV> </DIV> <DIV>So how is this being lied to? Sounds to me they were telling the truth and being open and honest. Sounds to me they are trying the best they can to keep the downtimes to a minimum and make the majority happy. Sounds to me that you are jumping to conclusions.. IMO</DIV> <DIV> </DIV> <DIV>Seconded you were complaining about the server downtimes hense your post about being lied to. You may not care if they are 30 mins but you care if they happen. </DIV> <DIV> </DIV> <DIV>Junk</DIV><BR> <HR> </BLOCKQUOTE> <P>Did you read the post by Moorgard? Thats not jumping to conclusions.. that's a post from a dev.. and thats called fact. No conclusion there.. And with your yellow text.. I will say it again and this time a bit more clear.. I     KNOW    SERVERS    COME     DOWN    FOR      PATCHES/MAINTENANCE.. </P> <P>I never questioned the network maintenance.. how often do they take the network down for NETWORK maintenance? once a quarter? and that is beyond their control.. that is the upstream provider doing that not SoE.. This has NOTHING to do with my original post.. ok you convinced me.. you are an idiot.. you win..<BR></P><p>Message Edited by Trook on <span class=date_text>04-27-2006</span> <span class=time_text>11:36 AM</span>

[Handleba]

Because of the problems with mobs or PH'ers not spawning unless the server is reset, it is essential that they reset the servers every single morning.  It would be fine by me if they did this on Saturday and Sunday morning also.<div></div>

[Tro]

<BR> <BLOCKQUOTE> <HR> Handlebars wrote:<BR>Because of the problems with mobs or PH'ers not spawning unless the server is reset, it is essential that they reset the servers every single morning.  It would be fine by me if they did this on Saturday and Sunday morning also.<BR> <BR> <HR> </BLOCKQUOTE>Here's a better idea.. how bout fixing the problem at the source? huh? how bout the devs doing their job and make the game stable without having to do daily resets? Isn't that what you get paid for? but tehn again it is easier to just pull the plug once a day.<BR>

[KBern]

<P>There will always be someone inconvenienced more than others by the server downtime.</P> <P>Nothing can be done to avoid that.  They did have them earlier, but according to SOE, this is the best time for them, and the best time for the biggest population to not be affected.</P> <P> </P>

[Junkisfunk]

<BR> <BLOCKQUOTE> <HR> Trook wrote:<BR> <BR> <BLOCKQUOTE> <HR> Junkisfunk wrote:<BR> <BR> <BLOCKQUOTE> <HR> Trook wrote:<BR> <BR> <BLOCKQUOTE> <HR> Junkisfunk wrote:<BR> <BR> <BLOCKQUOTE> <HR> Trook wrote:<BR> <P>The sad part is is that the devs said not long after release that the frequent server resets would stop as they were working on fixing the server stability issue. Then on June 15th 05 a Dev stated that the [expletive haxx0red by Raijinn] near every day server resets would stop and would only occur if there was a critical patch needed. Otherwise they would patch on a less frequent basis (Weekly?). He went on to say they are condifent the work they did to make the servers more stable paid off and they are comfortable with the server stability now. </P> <P>Well take a look at the update notes from June 15th to now (Yea there are a ton) and you will see what I am talking about. 80% of those updates were NOT "Critical". I dont see a reductuion in the frequency of the updates. </P> <P>I don't like being lied to.. and we were lied to. It is just like I thought when I first read that message.. I said to myself.. "They are too use to doing it this way and most folks are use to it so no it wont stop and besides there will always be a "Critical" update .. right.. RIGHT? [expletive haxx0red by Raijinn] near every day.. a "Critical" update.. </P> <P>And of course, I was right.. so yea we were lied to. I notice the devs are not giving any updates on this either.. so all I can say to you is this is the way they keep their game stable. Instead of fixing what makes it unstable, lets just inconvience the paying customer. </P> <P><FONT color=#ff3333>Yea it is only down for 30 mins or so typically but it's the fact of being lied to that bothers me</FONT>. Can't think of another game company that resets servers this much just to keep the game stable.. Un-[Removed for Content] believable.. </P><BR> <HR> </BLOCKQUOTE> <P>I think you are jumping to conclusions about being lied to. <FONT color=#ffff66>How do you know that those updates are server fixes or not</FONT>? They also said that the way the game was made there would be constant updates/patches. Did they lie to us then too? I think a 30min downtime is nothing to complain about and it doesn't happen every day. Hell there was a post on these forums, recently, of people who were complaining that they were not taken them down enough!. SoE just can't win. <BR></P> <P>Junk</P><BR> <HR> </BLOCKQUOTE> <P>First off what part of the red highlighted above didn't you understand? It's not hte actual downtimes its being lied to that pisses me off.. And for the yellow highlighted text. here is why:</P> <P>---------------------------------------------------------------------------------------</P> <DIV>We wanted to let everyone know that, starting this week, regularly scheduled US-English server downtimes will take place at <STRONG>7AM Pacific</STRONG> instead of 4AM Pacific. This new time will apply to both major live updates and restarts for minor hotfixes.</DIV> <DIV> </DIV> <DIV>Although the 4AM restart time technically occurred during the lowest amount of server traffic, it negatively affected a specific population of players: those in the Asian and Australian regions. In order to support these players more fully, and based on feedback received at our community summit, we have decided to move the update times a few hours later to give subscribers in those regions a better opportunity to play.</DIV> <DIV> </DIV> <DIV>Our apologies to anyone negatively affected by this change, but we feel it to be in the best interest of our EverQuest II subscribers.</DIV> <DIV> </DIV> <DIV><FONT color=#ffffff>We also wanted to let everyone know that we will not be bringing the servers down for a daily restart unless there is a necessary update or fix. Previously we have been restarting the servers most days, whether there was an update or not. </FONT><FONT color=#ff00cc>Based on server optimizations the team has performed since launch, we are confident in our server stability and intend to keep them running between necessary updates.</FONT></DIV> <DIV><FONT color=#ff00cc></FONT> </DIV> <DIV>Please note that there may be times when hardware or network maintenance will require downtimes earlier or later than the 7AM norm. However, all regularly scheduled game updates will follow the 7AM standard.</DIV> <DIV> </DIV> <DIV>Thanks again for your continuing support of EverQuest II.</DIV> <P>===========================<BR>Steve Danuser, a.k.a. Moorgard<BR>Game Designer, EverQuest II </P> <P>As for the constant updates.. I never said i was against game updates. This is an MMO.. Duh!! of course there are gonna be updates/patches whatever.. thats a fact of life.. I am not questioning whether they should patch the game.. My post was to illustrate that we were lied to about them stopping the [expletive haxx0red by Raijinn] near every day server resets. </P> <P>Before you reply to a post <STRONG>please</STRONG> make sure you understand the context of the post you are replying to.. </P><BR> <HR> </BLOCKQUOTE> <P>First off I understood you fully. I was responding to you being lied to. I disagreed and say that you were "jumping to conclusions".  SoE will always take the servers down, for server or network maintenance. Quoted from the official release below.</P> <DIV><FONT color=#ffff33>"Please note that there may be times when hardware or network maintenance will require downtimes earlier or later than the 7AM norm. However, all regularly scheduled game updates will follow the 7AM standard"</FONT></DIV> <DIV> </DIV> <DIV>So how is this being lied to? Sounds to me they were telling the truth and being open and honest. Sounds to me they are trying the best they can to keep the downtimes to a minimum and make the majority happy. Sounds to me that you are jumping to conclusions.. IMO</DIV> <DIV> </DIV> <DIV>Seconded you were complaining about the server downtimes hense your post about being lied to. You may not care if they are 30 mins but you care if they happen. </DIV> <DIV> </DIV> <DIV>Junk</DIV><BR> <HR> </BLOCKQUOTE> <P>Did you read the post by Moorgard? Thats not jumping to conclusions.. that's a post from a dev.. and thats called fact. No conclusion there.. And with your yellow text.. I will say it again and this time a bit more clear.. I     KNOW    SERVERS    COME     DOWN    FOR      PATCHES/<FONT color=#ffff33>MAINTENANCE..</FONT> </P> <P>I never questioned the network maintenance.. how often do they take the network down for NETWORK maintenance? once a quarter? and that is beyond their control.. that is the upstream provider doing that not SoE.. This has NOTHING to do with my original post.. ok you convinced me.. you are an idiot.. you win..<BR></P> <P>Message Edited by Trook on <SPAN class=date_text>04-27-2006</SPAN> <SPAN class=time_text>11:36 AM</SPAN><BR> <HR> </BLOCKQUOTE> <P><BR>HAHA so I am an idiot for diagreeing with you? Yes I read Moorgard's post. I just don't feel like I am being lied to and its sound like from the lack of others posting here don't feel the same way you do or they would have posted in favor of being lied to. i never said you were jumping to conclusions about the staments that moorguard wrote I was saying it because you feel they lied to you. I was not attacking you just sharing an opinion. Your the one calling me names and attacking. In the end you can think i am an idiot and I won't care but I will still disagree with you. =)</P> <P>Junk</P>

[Junkisfunk]

<BR> <BLOCKQUOTE> <HR> Trook wrote:<BR> <BR> <BLOCKQUOTE> <HR> Handlebars wrote:<BR>Because of the problems with mobs or PH'ers not spawning unless the server is reset, it is essential that they reset the servers every single morning.  It would be fine by me if they did this on Saturday and Sunday morning also.<BR> <BR> <HR> </BLOCKQUOTE>Here's a better idea.. how bout fixing the problem at the source? huh? how bout the devs doing their job and make the game stable without having to do daily resets? Isn't that what you get paid for? but tehn again it is easier to just pull the plug once a day.<BR><BR> <HR> </BLOCKQUOTE> <P><BR>I agree that they should probably fix the main issue with PH's or names not spawning. I know on my server blackborrow there have been some places that have had bugged encounters but its been of recent that these have been happening. Not all areas but some. It might not be as easy a fix as we think. Also it doesn't mean there are game insibilities becasue of it. If the work around is to restart the server then so be it as long as they fix the issue in the long run. Also daily resets for this issue don't happen. Sorry but that's not a true statement. there are plenty of threads on the boards that are asking for more resets because it will be days before one gets done.</P> <P>Junk</P>

[Tro]

<BR> <BLOCKQUOTE> <HR> Junkisfunk wrote:<BR> <BR> <BLOCKQUOTE> <HR> Trook wrote:<BR> <BR> <BLOCKQUOTE> <HR> Junkisfunk wrote:<BR> <BR> <BLOCKQUOTE> <HR> Trook wrote:<BR> <BR> <BLOCKQUOTE> <HR> Junkisfunk wrote:<BR> <BR> <BLOCKQUOTE> <HR> Trook wrote:<BR> <P>The sad part is is that the devs said not long after release that the frequent server resets would stop as they were working on fixing the server stability issue. Then on June 15th 05 a Dev stated that the [expletive haxx0red by Raijinn] near every day server resets would stop and would only occur if there was a critical patch needed. Otherwise they would patch on a less frequent basis (Weekly?). He went on to say they are condifent the work they did to make the servers more stable paid off and they are comfortable with the server stability now. </P> <P>Well take a look at the update notes from June 15th to now (Yea there are a ton) and you will see what I am talking about. 80% of those updates were NOT "Critical". I dont see a reductuion in the frequency of the updates. </P> <P>I don't like being lied to.. and we were lied to. It is just like I thought when I first read that message.. I said to myself.. "They are too use to doing it this way and most folks are use to it so no it wont stop and besides there will always be a "Critical" update .. right.. RIGHT? [expletive haxx0red by Raijinn] near every day.. a "Critical" update.. </P> <P>And of course, I was right.. so yea we were lied to. I notice the devs are not giving any updates on this either.. so all I can say to you is this is the way they keep their game stable. Instead of fixing what makes it unstable, lets just inconvience the paying customer. </P> <P><FONT color=#ff3333>Yea it is only down for 30 mins or so typically but it's the fact of being lied to that bothers me</FONT>. Can't think of another game company that resets servers this much just to keep the game stable.. Un-[Removed for Content] believable.. </P><BR> <HR> </BLOCKQUOTE> <P>I think you are jumping to conclusions about being lied to. <FONT color=#ffff66>How do you know that those updates are server fixes or not</FONT>? They also said that the way the game was made there would be constant updates/patches. Did they lie to us then too? I think a 30min downtime is nothing to complain about and it doesn't happen every day. Hell there was a post on these forums, recently, of people who were complaining that they were not taken them down enough!. SoE just can't win. <BR></P> <P>Junk</P><BR> <HR> </BLOCKQUOTE> <P>First off what part of the red highlighted above didn't you understand? It's not hte actual downtimes its being lied to that pisses me off.. And for the yellow highlighted text. here is why:</P> <P>---------------------------------------------------------------------------------------</P> <DIV>We wanted to let everyone know that, starting this week, regularly scheduled US-English server downtimes will take place at <STRONG>7AM Pacific</STRONG> instead of 4AM Pacific. This new time will apply to both major live updates and restarts for minor hotfixes.</DIV> <DIV> </DIV> <DIV>Although the 4AM restart time technically occurred during the lowest amount of server traffic, it negatively affected a specific population of players: those in the Asian and Australian regions. In order to support these players more fully, and based on feedback received at our community summit, we have decided to move the update times a few hours later to give subscribers in those regions a better opportunity to play.</DIV> <DIV> </DIV> <DIV>Our apologies to anyone negatively affected by this change, but we feel it to be in the best interest of our EverQuest II subscribers.</DIV> <DIV> </DIV> <DIV><FONT color=#ffffff>We also wanted to let everyone know that we will not be bringing the servers down for a daily restart unless there is a necessary update or fix. Previously we have been restarting the servers most days, whether there was an update or not. </FONT><FONT color=#ff00cc>Based on server optimizations the team has performed since launch, we are confident in our server stability and intend to keep them running between necessary updates.</FONT></DIV> <DIV><FONT color=#ff00cc></FONT> </DIV> <DIV>Please note that there may be times when hardware or network maintenance will require downtimes earlier or later than the 7AM norm. However, all regularly scheduled game updates will follow the 7AM standard.</DIV> <DIV> </DIV> <DIV>Thanks again for your continuing support of EverQuest II.</DIV> <P>===========================<BR>Steve Danuser, a.k.a. Moorgard<BR>Game Designer, EverQuest II </P> <P>As for the constant updates.. I never said i was against game updates. This is an MMO.. Duh!! of course there are gonna be updates/patches whatever.. thats a fact of life.. I am not questioning whether they should patch the game.. My post was to illustrate that we were lied to about them stopping the [expletive haxx0red by Raijinn] near every day server resets. </P> <P>Before you reply to a post <STRONG>please</STRONG> make sure you understand the context of the post you are replying to.. </P><BR> <HR> </BLOCKQUOTE> <P>First off I understood you fully. I was responding to you being lied to. I disagreed and say that you were "jumping to conclusions".  SoE will always take the servers down, for server or network maintenance. Quoted from the official release below.</P> <DIV><FONT color=#ffff33>"Please note that there may be times when hardware or network maintenance will require downtimes earlier or later than the 7AM norm. However, all regularly scheduled game updates will follow the 7AM standard"</FONT></DIV> <DIV> </DIV> <DIV>So how is this being lied to? Sounds to me they were telling the truth and being open and honest. Sounds to me they are trying the best they can to keep the downtimes to a minimum and make the majority happy. Sounds to me that you are jumping to conclusions.. IMO</DIV> <DIV> </DIV> <DIV>Seconded you were complaining about the server downtimes hense your post about being lied to. You may not care if they are 30 mins but you care if they happen. </DIV> <DIV> </DIV> <DIV>Junk</DIV><BR> <HR> </BLOCKQUOTE> <P>Did you read the post by Moorgard? Thats not jumping to conclusions.. that's a post from a dev.. and thats called fact. No conclusion there.. And with your yellow text.. I will say it again and this time a bit more clear.. I     KNOW    SERVERS    COME     DOWN    FOR      PATCHES/<FONT color=#ffff33>MAINTENANCE..</FONT> </P> <P>I never questioned the network maintenance.. how often do they take the network down for NETWORK maintenance? once a quarter? and that is beyond their control.. that is the upstream provider doing that not SoE.. This has NOTHING to do with my original post.. ok you convinced me.. you are an idiot.. you win..<BR></P> <P>Message Edited by Trook on <SPAN class=date_text>04-27-2006</SPAN> <SPAN class=time_text>11:36 AM</SPAN><BR> <HR> </BLOCKQUOTE> <P><BR>HAHA so I am an idiot for diagreeing with you? Yes I read Moorgard's post. I just don't feel like I am being lied to and its sound like from the lack of others posting here don't feel the same way you do or they would have posted in favor of being lied to. i never said you were jumping to conclusions about the staments that moorguard wrote I was saying it because you feel they lied to you. I was not attacking you just sharing an opinion. Your the one calling me names and attacking. In the end you can think i am an idiot and I won't care but I will still disagree with you. =)</P> <P>Junk</P><BR> <HR> </BLOCKQUOTE>No you are not and idiot for disagreeing with me, you are an idiot for replying and saying stuff that I clearly did not have a problem with.. You highlight stuff that had nothing to do with the intent of my initial post.. <BR>

[Tro]

<BR> <BLOCKQUOTE> <HR> Junkisfunk wrote:<BR> <BR> <BLOCKQUOTE> <HR> Trook wrote:<BR> <BR> <BLOCKQUOTE> <HR> Handlebars wrote:<BR>Because of the problems with mobs or PH'ers not spawning unless the server is reset, it is essential that they reset the servers every single morning.  It would be fine by me if they did this on Saturday and Sunday morning also.<BR> <BR> <HR> </BLOCKQUOTE>Here's a better idea.. how bout fixing the problem at the source? huh? how bout the devs doing their job and make the game stable without having to do daily resets? Isn't that what you get paid for? but tehn again it is easier to just pull the plug once a day.<BR><BR> <HR> </BLOCKQUOTE> <P><BR>I agree that they should probably fix the main issue with PH's or names not spawning. I know on my server blackborrow there have been some places that have had bugged encounters but its been of recent that these have been happening. Not all areas but some. It might not be as easy a fix as we think. Also it doesn't mean there are game insibilities becasue of it. <FONT color=#ff0033>If the work around is to restart the server then so be it as long as they fix the issue in the long run.</FONT> <FONT color=#ff3366>Also daily resets for this issue don't happen. Sorry but that's not a true statement. there are plenty of threads on the boards that are asking for more resets because it will be days before one gets done.</FONT></P> <P>Junk</P><BR> <HR> </BLOCKQUOTE> <P>Dude, the game was released in Nov 04.. it's April 06.. Clearly they have put aside any future attempts to fix the problem at the source and EQ2 will continue to be disrupted on a almost daily basis for the forseeable future. This is no longer a "Workaround". It stopped being a workaround like a year ago. </P> <P>This is the way the EQ2 Operations team has decided to implement updates while maintaining server stability. Like I said, the actual 30 mins downtime doesn't really matter to me...  its being lied to that does and the fast that the devs refuse to fix this issue once and for all and to atleast give an update on it's status (Assuming ofcourse it is even being looked into and I seriously doubt it is). </P> <P>The daily resets happen because of the reason you stated (PH's not spawning) and so they can slip in whatever patch/game feature is ready at that time. Other MMO companies implement one patch every week or 10 days (Varies). To reset servers/patch on a [expletive haxx0red by Raijinn] near daily basis is just insane and shows me a Dev team that is either 1) incapable of fixing it or 2) lazy. </P> <P>I give credit where it's due and with this matter, The Devs/SoE management have failed miserably. To blatently lie to your paying customers is just bad.  </P><p>Message Edited by Trook on <span class=date_text>04-28-2006</span> <span class=time_text>03:37 AM</span>

[Wingrider01]

<BR> <BLOCKQUOTE> <HR> KBern wrote:<BR> <P>There will always be someone inconvenienced more than others by the server downtime.</P> <P>Nothing can be done to avoid that.  They did have them earlier, but according to SOE, this is the best time for them, and the best time for the biggest population to not be affected.</P> <P> </P><BR> <HR> </BLOCKQUOTE> <P><BR>Biggest population no to be affected????? Might want to reread the post from in question, especially this section:</P> <P>Although the <U><STRONG>4AM restart time technically occurred during the lowest amount of server traffic, it negatively affected a specific population of players: those in the Asian and Australian regions</STRONG></U>. In order to support these players more fully, and based on feedback received at our community summit, we have decided to move the update times a few hours later to give subscribers in those regions a better opportunity to play</P> <P> </P> <P> </P><p>Message Edited by Wingrider01 on <span class=date_text>04-28-2006</span> <span class=time_text>05:46 AM</span>

[Thunder Ro]

<DIV>The section that i feel is most relevant is "based on feedback received at our community summit" in other words it was the people i.e us the players that helped to make this decision.  </DIV> <DIV> </DIV> <DIV>I am not saying that the decision is right or wrong, but presumably there was an even spread of representations from time zones at the community summit and this was decide as the "best" time for the update.  In all likelyhood unless the summit was in asia/australia they were under-represented, maybe wetsren player apathy accounts for the change.</DIV> <DIV> </DIV> <DIV>As for the necesity of the updates, having managed a large corporate data centre, I understand completely the need to take down the servers for a brief period each day.  Itis better to play it safe than to allow an error to go on cascading through a dbase and have to spend 5hours fixing it.   Dbase errors occur, fact of lilfe, no system operates at 100% accuracy or efficiency, you find a way to deal with the probelm and work from there.  Server resets are common, you may not notice them when you are banking etc, but they are happening.</DIV> <DIV> </DIV> <DIV> </DIV>

[Tro]

<BR> <BLOCKQUOTE> <HR> Thunder Rock wrote:<BR> <DIV>The section that i feel is most relevant is "based on feedback received at our community summit" in other words it was the people i.e us the players that helped to make this decision.  </DIV> <DIV> </DIV> <DIV>I am not saying that the decision is right or wrong, but presumably there was an even spread of representations from time zones at the community summit and this was decide as the "best" time for the update.  In all likelyhood unless the summit was in asia/australia they were under-represented, maybe wetsren player apathy accounts for the change.</DIV> <DIV> </DIV> <DIV><FONT color=#ff0033>As for the necesity of the updates, having managed a large corporate data centre, I understand completely the need to take down the servers for a brief period each day.  Itis better to play it safe than to allow an error to go on cascading through a dbase and have to spend 5hours fixing it.   Dbase errors occur, fact of lilfe, no system operates at 100% accuracy or efficiency, you find a way to deal with the probelm and work from there.  Server resets are common, you may not notice them when you are banking etc, but they are happening.</FONT></DIV> <DIV> </DIV> <DIV> </DIV><BR> <HR> </BLOCKQUOTE> <P>Biggest f'ing cop out I have ever seen. Not once have I seen a post from a dev indicating there was a so called "Database" error. </P> <P>Re-read the post from Moorgard I posted above.. there we have a dev saying "Yes we "were" taking the servers down almost every say even if an update was not needed and things are good now so the daily resets will stop.   </P> <P>I suggest the EQ2 Devs get some training from the EQ1 devs.. or better yet swap the EQ2 devs with the EQ1 devs.. let that go for a month and the server reset thing will go away.. I guaran-[expletive haxx0red by Raijinn]-Tee it!!!<BR></P>

[Thunder Ro]

<DIV>I didn't say there was an error, I said it makes life easier when managing very large datasets, and EQ2 has a huge dataset to have a designated reset point.</DIV> <DIV> </DIV> <DIV>And yes I was just postulating as possible reasons for the server down time, for all I know they just like to mess around with their player base.   And you can include me in the list of players that gets chucked off on a daily basis when the servers come down, as I am based in the UK and tend to play from the afternoons onwards.</DIV> <DIV> </DIV> <DIV>The pertinent point I thought of my post was that the time frame for doing the server reset was established by the Community i.e. the player base.</DIV> <DIV> </DIV> <DIV> </DIV> <DIV> </DIV> <DIV> </DIV>

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<P>If a server cluster is unstable to the point where you have to reboot/reset them every day to return them to a stable state then that needs to be corrected. I agree there may be a need to put inplace a temporary fix (Server Resets) but the underlying problem needs to be addressed in a timely manner and the management should be giving updates on its status. It's that simple.. </P> <P>To completely blow that off and lie about it just shut folks up is the worst thing you can do to your paying customers.. If I misunderstood your post i apologize but I dont care what is causing the instability, the issues is dont blow it off because the "temporary" fix is working. </P> <P>They have put it off for so long that now it is the norm.. so they got their way at the paying customers expense.  It doesn't take a rocket scientist to see this.. It was pretty obvious to me.     </P> <P>P.S. What is "Postulating" :smileyhappy:</P><p>Message Edited by Trook on <span class=date_text>04-28-2006</span> <span class=time_text>06:17 AM</span>

[Thunder Ro]

<DIV>Ok, I think we can both agree that it would be nice to see some form of communication as to why the servers are needing to tbe reset and what they are doing about improving server stability in the long run.</DIV> <DIV> </DIV> <DIV>I would be surprised if this issue was not brought up at Fan Faire, anyone know?</DIV> <DIV> </DIV>

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<BR> <BLOCKQUOTE> <HR> Thunder Rock wrote:<BR> <DIV>Ok, I think we can both agree that it would be nice to see some form of communication as to why the servers are needing to tbe reset and what they are doing about improving server stability in the long run.</DIV> <DIV> </DIV> <DIV>I would be surprised if this issue was not brought up at Fan Faire, anyone know?</DIV> <DIV> </DIV><BR> <HR> </BLOCKQUOTE>At this point actions will speak a hell of alot more than words.. an update would be nice but I fear what ever is said will just be a big pile of crap just like the MG post on 15 June. <BR>

[Dre]

<P>I'd like to for a second return the primary point of this post. Maybe they are not doing exactly as promised, but who ever does? <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /> What I would really like is for someone to justify why something like this qualifies for an hour downtime...</P> <P>*********************************</P> <P><SPAN class=headline>Update Notes :<I> 4/28/2006 7:00 AM</I></SPAN> <BR></P> <P>*** Kingdom of Sky ***<BR><BR><BR><BR>- Players that need another quill to begin the quest, "Quill of the<BR>Flock," can now obtain another in the hidden vault inside the Spiroc<BR>Foyer of the Palace of the Awakened. You must have completed the quest, "Scaled Salutations."</P> <P>************************************************** *</P> <P>Please o please someone explain to me why this is SO important that the world just can't go on another day or two before this is patched with say another 3 or 4 patches at the same time? Does it is say anywhere that the server was unstable and this required a critical reboot? No. Does it say anything about zone crashes, or anything that in any significant way impacts the game? No. Are there really enough an4l people out there that just refuse to play this game or do another quest of the 30 or more they may have queued, unless this is fixed? I'm sure there are more people then that, who did not get to play AGAIN this morning because of a patch that really could have waited. IMO I have been known to be wrong though. <img src="/smilies/69934afc394145350659cd7add244ca9.gif" border="0" alt="SMILEY" /></P><p>Message Edited by Drexz on <span class=date_text>04-28-2006</span> <span class=time_text>07:59 AM</span>

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<DIV><BR></DIV> <BLOCKQUOTE> <HR> Drexz wrote:<BR> <P>I'd like to for a second return the primary point of this post. Maybe they are not doing exactly as promised, but who ever does? <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /> What I would really like is for someone to justify why something like this qualifies for an hour downtime...</P> <P>*********************************</P> <P><SPAN class=headline>Update Notes :<I> 4/28/2006 7:00 AM</I></SPAN> <BR></P> <P>*** Kingdom of Sky ***<BR><BR><BR><BR><FONT color=#ff0033>-</FONT><FONT color=#ff0033> Players that need another quill to begin the quest, "Quill of the<BR>Flock," can now obtain another in the hidden vault inside the Spiroc<BR>Foyer of the Palace of the Awakened. You must have completed the quest, "Scaled Salutations."</FONT></P> <P>************************************************** *</P> <P>Please o please someone explain to me why this is SO important that the world just can't go on another day or two before this is patched with say another 3 or 4 patches at the same time? Does it is say anywhere that the server was unstable and this required a critical reboot? No. Does it say anything about zone crashes, or anything that in any significant way impacts the game? No. Are there really enough an4l people out there that just refuse to play this game or do another quest of the 30 or more they may have queued, unless this is fixed? I'm sure there are more people then that, who did not get to play AGAIN this morning because of a patch that really could have waited. IMO I have been known to be wrong though. <img src="/smilies/69934afc394145350659cd7add244ca9.gif" border="0" alt="SMILEY" /></P> <P>Message Edited by Drexz on <SPAN class=date_text>04-28-2006</SPAN> <SPAN class=time_text>07:59 AM</SPAN><BR> <HR> </BLOCKQUOTE> <DIV>That is just one of like 20,000 game enhancements/fixes that seem to fall into the catagory of a "Necessary" update according to MG.   I am done with this post. I am sure it is slated for lockdown real soon. </DIV> <DIV> </DIV> <DIV>All I can suggest to you is to wake up an hour earlier than you are now and get that hour in to play before the servers come down. They are not going to a once a week or 10 day patch schedule. No matter what we were told or led to believe, it aint gonna happen so you just have to accept it..  </DIV>

[Dre]

<P>You're probably right. Just gonna have to get over wondering why a company would keep it's fans in the dark about something as simple as a reason for one action or another. Shoot if people are already paying for the service because they enjoy it, explaining the reason behind something will not make them hate it. The opposite action on the other hand can very likely lead to alienating people. As much as I'd like to believe a company does everything in the best interest of the customer, I have been around to many corporations to believe that. Oh well bring on the lock <img src="/smilies/69934afc394145350659cd7add244ca9.gif" border="0" alt="SMILEY" /></P>